sales operations specialist

PTCL.Official

<div>
 
 
 ARE YOU READY TO RISE WITH PTCL GROUP
 
 
 
 
 
 
 We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation &amp; Change Management.
 
 
 
 
 
 PTCL Group actively cultivates an inclusive &amp; diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.
 
 
 
 
 
 
 PTCL Group Vision &amp; Values
 
 
 
 
 
 
 With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
 
 <ul>
 <li>
 Be Resilient
 </li>
 <li>
 Think Big
 </li>
 <li>
 Win Every Battle
 </li>
 <li>
 Value Success
 </li>
 </ul>
 
 
 
 
 
 IN THIS ROLE YOU WILL
 
 
 
 
 
 
 In this role, you&rsquo;ll be responsible for overseeing the verification of customer information and assessing the feasibility of installation for new sales orders. The role ensures compliance with KYC regulations and internal policies while also evaluating the technical and logistical feasibility of fulfilling sales orders. This position plays a crucial role in mitigating risk and ensuring that all orders are valid, accurate, and viable for execution.
 
 
 
 
 
 
 HOW CAN YOU EXPRESS YOUR TALENT
 
 
 
 
 
 <ul>
 <li>
 Conduct thorough verification of customer identity and details in line with KYC regulatory requirements and company policies. o Review and validate documents such as identification, business licenses, and other necessary information for customer onboarding. o Ensure that all sales orders comply with KYC norms and flag any discrepancies or concerns for further review. o Maintain accurate records of customer documentation for audit purposes.
 </li>
 <li>
 Evaluate the feasibility of each sales order by assessing the technical, geographical, and logistical factors that impact the installation. o Collaborate with the technical, operations, and network teams to determine whether the infrastructure supports the service or product being sold. o Communicate the feasibility results to the sales team, advising them on possible challenges or delays in execution. o Provide feedback on alternative solutions in cases where the original order is not feasible.
 </li>
 <li>
 Work closely with sales representatives to gather all necessary customer information and documentation to initiate the KYC process. o Liaise with the operations and technical teams to ensure that feasibility assessments are aligned with company capabilities and customer expectations. o Provide timely feedback to sales teams regarding the status of KYC checks and feasibility assessments, ensuring smooth communication throughout the sales cycle.
 </li>
 <li>
 Identify and mitigate risks associated with customer onboarding by ensuring all KYC requirements are met and that orders are feasible for execution. o Stay updated on KYC regulations and industry standards and implement any necessary changes in processes or documentation requirements. o Ensure compliance with internal policies, legal requirements, and industry standards throughout the KYC and feasibility processes.
 </li>
 <li>
 Continuously monitor and improve the KYC and feasibility processes to reduce turnaround times and enhance efficiency. o Implement automation or software solutions where possible to streamline data verification and feasibility checks. o Maintain detailed reports on the KYC and feasibility processes, providing insights to senior management on areas for improvement. o Prepare weekly and monthly reports on KYC compliance and feasibility outcomes for internal reviews.
 </li>
 <li>
 Communicate directly with customers, when necessary, to resolve KYC-related issues or to request additional documentation. o Inform customers of any delays or concerns related to the feasibility of their orders, providing clear explanations and potential alternatives. o Act as the point of contact for any escalations related to KYC documentation or feasibility concerns.
 </li>
 </ul>
 
 
 
 
 
 WHAT YOU NEED TO BE SUCCESSFUL
 
 
 
 
 
 
 
 Qualification
 
 
 
 
 &bull;
 
 Bachelor&rsquo;s degree in Business, Compliance, Operations, or a related field
 
 
 
 &bull;
 
 Experience in KYC, compliance, or sales operations, with a strong background in feasibility assessments or telecom industry-related processes
 
 
 
 
 
 
 Technical Competency:
 
 
 <ul>
 <li>
 MS Office
 </li>
 <li>
 CRM
 </li>
 <li>
 Maximo
 </li>
 <li>
 COPS Portal
 </li>
 </ul>
 
 
 
 
 
 
 PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
 
 
 
</div>

Executive KYC & Feasibility

Jaffer Brothers

Job Description:We are looking for a proactive and detail-oriented Sales Operations Officer to support our daily operations. The role involves maintaining accurate records, coordinating with internal teams, and ensuring smooth workflow through timely task management.KeyResponsibilities:&middot;<ul><li>Update and maintain CRM system with accurate and timely data.</li><li>Manage filing and record keeping for all office documents.</li><li>Perform account reconciliation and assist in financial record maintenance.</li><li>Coordinate with the sales team for data collection, updates, and reporting.</li><li>Enter and manage customer complaints in CRM, ensuring timely follow-up and resolution.</li><li>Handle data entry tasks as per departmental requirements.</li><li>Assist in the preparation and generation of payment invoices.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Commerce, or a related field (preferred).</li><li>1&ndash;2 years of relevant experience in office assistance, accounts, or administration.</li><li>Proficiency in MS Office (Excel, Word, Outlook)&middot;</li><li>Strong organizational, multitasking, and communication skills.</li><li>Ability to work independently with attention to detail.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Age</li><li>Contact Number</li><li>Email</li><li>Year of Graduation (Bachelors)</li><li>Current Salary</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales Operations: 1 year (Required)</li></ul>Work Location: In person

Sales Operations Officer

Prism Consulting

We are recruiting for our client, a growing manufacturer of household products (detergents).Responsibilities: &middot; Coordinate with distributors, field sales team and factory.&middot; Track sales performance and share timely reports with management&middot; Support sales planning, order processing, and delivery follow-ups&middot; Ensure sales targets and timelines are achieved&middot; Maintain accurate sales records and data&middot; Resolve sales-related issues and queries professionally&middot; Assist in improving distributor and field sales team performanceRequirements:&middot; At least Graduation.&middot; Strong communication and coordination skills.&middot; Ability to meet deadlines and handle work pressure.&middot; Organized, proactive, and responsible.&middot; Proficient in MS Excel and reporting.&middot; 2 or 3 years of experience in FMCG field sales, with last 1 year in sales operations.Job Type: Full-timeWork Location: In person

Sales Operations Executive

Jaffer Brothers (Pvt.) Limited

Job Description:We are looking for a proactive and detail-oriented Sales Operations Officer to support our daily operations. The role involves maintaining accurate records, coordinating with internal teams, and ensuring smooth workflow through timely task management.Key Responsibilities:&middot; Update and maintain CRM system with accurate and timely data.&middot; Manage filing and record-keeping for all office documents.&middot; Perform account reconciliation and assist in financial record maintenance.&middot; Coordinate with the sales team for data collection, updates, and reporting.&middot; Enter and manage customer complaints in CRM, ensuring timely follow-up and resolution.&middot; Handle data entry tasks as per departmental requirements.&middot; Assist in the preparation and generation of payment invoices.Requirements:&middot; Bachelor&rsquo;s degree in Business Administration, Commerce, or a related field (preferred).&middot; 1&ndash;2 years of relevant experience in office assistance, accounts, or administration.&middot; Proficiency in MS Office (Excel, Word, Outlook)&middot; Strong organizational, multitasking, and communication skills.&middot; Ability to work independently with attention to detail.Location: LahoreJob Type: Full-timeWork Location: In person

Zameen.com

<div>
 
 
 About the Role
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for regional sales operational activities, which includes enabling sales force with required system information/education &amp; training.
 </li>
 <li>
 Coordinate with sales leadership and assist them in furnishing and preparing all key reports that can help in day-to-day operational decision-making stuff.
 </li>
 <li>
 Work as a bridge between sales force and sale support teams to fill out all gaps related to communication, system &amp; process handling.
 </li>
 <li>
 Prepare all daily/weekly/monthly reports and conduct all required sessions ensuring effective &amp; accurate information.
 </li>
 <li>
 Responsible for regional operational team and hold a strong follow up and grip on regional level reports related to sales pulse, pipeline and revenues.
 </li>
 <li>
 Develop sustainable processes to prevent operational issues and always look up for permanent fixtures to avoid reoccurrence of reported operational issues.
 </li>
 <li>
 Carry out evaluation of company&rsquo;s present operational goals and suggest ways of improving important areas and oversee operational cost, risk and audit activities.
 </li>
 <li>
 Develop productive, profitable and achievement-oriented working environment for employees.
 </li>
 <li>
 Supervise operations team to ensure operational excellence and excellent stake holder management &amp; employee/staff services.
 </li>
 <li>
 Responsible for continuous improvement and carry out all corrective and preventive action items in timely manners with strong follow up and coordination.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Graduation in Business Administration / Management Sciences
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Strong implementer and executer of continuous improvement process and should have detailed understanding on the importance of sales value chain and end to end process development and improvement.
 </li>
 <li>
 Must possess inspiring personality traits through excellent and effective communication, strong intrapersonal, interpersonal, Time management and leadership skills.
 </li>
 <li>
 Strong analytical &amp; reporting skills is a must have skill for this position hence good experience in Microsoft excel and power point is required.
 </li>
 <li>
 Excellent understanding of CRMs and past experience of working on different CRMs in coordination with process &amp; product team will be preferred.
 </li>
 <li>
 Minimum 5 Years of professional experience in reputable organization(s) with minimum 2 years of working experience at similar role.
 </li>
 </ul>
 
 
</div>

Assistant Manager Operations

Tibbi Pvt LTD

Job DescriptionPosition: Sales SpecialistIndustry: Skin CareAbout the CompanyToo Real is a premium skincare brand specializing in high-quality products including moisturizers, serums, and sun protection solutions. We are committed to delivering effective, safe, and innovative skincare products to our customers.Role OverviewWe are seeking a results-driven and experienced Sales Specialists with a strong background in the skincare or cosmetic industry. The ideal candidate will be responsible for driving sales growth, expanding market reach, and building long-term relationships with key clients.Key Responsibilities<ul><li>Execute sales strategies to achieve assigned revenue and growth targets</li><li>Promote and sell Too Real skincare products to distributors, retailers, salons, dermatology clinics, and pharmacies</li><li>Develop and maintain strong professional relationships with existing and prospective clients</li><li>Identify new business opportunities and expand market penetration</li><li>Conduct product presentations and provide accurate product knowledge to clients</li><li>Monitor market trends, competitor activities, and customer feedback</li><li>Prepare regular sales reports and forecasts for management review</li><li>Coordinate with marketing and operations teams to support product launches and promotional activities</li><li>Ensure timely order processing, collections, and follow-ups</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Minimum 2&ndash;4 years of proven sales experience in the skincare, cosmetic, or personal care industry</li><li>Strong understanding of skincare products and market dynamics</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Ability to work independently and manage multiple accounts</li><li>Proficiency in MS Office and basic sales reporting tools</li></ul>Key Competencies<ul><li>Results-oriented and target-driven mindset</li><li>Strong relationship management skills</li><li>Professional presentation and communication abilities</li><li>Strategic thinking with attention to detail</li></ul>Location<ul><li>Lahore - Garden Town</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary with performance-based incentives</li><li>Travel and other allowances as per company policy</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experienced in Skin care related field ?</li><li>what is your last/current salary ?</li><li>what is your salary expectations?</li><li>How soon you can join us ?</li></ul>Experience:<ul><li>sales Specialist : 4 years (Preferred)</li></ul>Work Location: In person

Senior Sales Manager

TalentPop App

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
 <li>
 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 15 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

Explore 1103+ Sales operations specialist in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.

1103 sales operations specialist jobs IN Lahore Pakistan

Executive KYC & Feasibility

Sales Operations Officer

Sales Operations Executive

Sales Operations Officer

Assistant Manager Operations

Senior Sales Manager

Customer Support and Sales Specialist