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Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
fRB6AEej5s</div>

Senior Business Analyst - CRM

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
bWSWtd2ZiZ</div>

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
hoJPwTjinS</div>

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Location:
 
 &nbsp;Pakistan (Remote)
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

Hitachi Digital Services

<div>
 
 Our Company
 
 
 
 We&rsquo;re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world&rsquo;s potential. We&rsquo;re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what&rsquo;s now to what&rsquo;s next. We make it happen through the power of acceleration.
 
 
 Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
 
 
 
 The role
 
 
 
 We&rsquo;re seeking a proactive Corporate Marketing Associate to support our global marketing team across corporate communications, analyst relations, media engagement, and digital initiatives. This role offers exposure to a high-performing, global organization where marketing, brand, and corporate reputation come together to tell one unified story.
 
 
 You&rsquo;ll work closely with senior leaders and teams worldwide to execute projects that strengthen our corporate visibility and thought leadership.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Corporate Marketing Support
 </li>
 <li>
 Assist in developing and coordinating corporate campaigns, messaging, and leadership communications.
 </li>
 <li>
 Support brand alignment across internal and external materials.
 </li>
 <li>
 Website &amp; Digital Content
 </li>
 <li>
 Draft, edit, and update content for the corporate website, ensuring accuracy and tone consistency.
 </li>
 <li>
 Partner with design and digital teams to manage updates, press releases, and new content postings.
 </li>
 <li>
 Analyst Relations (AR)
 </li>
 <li>
 Provide logistical and research support for analyst briefings, inquiries, and report tracking.
 </li>
 <li>
 Maintain databases, coordinate materials, and monitor analyst mentions and insights.
 </li>
 <li>
 Media Support
 </li>
 <li>
 Assist in media monitoring, tracking coverage, and preparing reports.
 </li>
 <li>
 Support award submissions, media lists, and press engagement logistics.
 </li>
 <li>
 Special Projects
 </li>
 <li>
 Contribute to high-visibility projects across marketing, communications, and executive engagement.
 </li>
 <li>
 Research, coordinate deliverables, and support event or announcement planning.
 </li>
 <li>
 Administrative Support
 </li>
 <li>
 Provide administrative assistance to the Head of AR, Media &amp; Corporate Marketing.
 </li>
 <li>
 Manage calendars, coordinate meetings, prepare briefing documents, and support budget tracking and vendor coordination.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in corporate marketing, communications, or analyst/media relations (IT services experience preferred).
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Highly organized with strong attention to detail and ability to manage multiple priorities.
 </li>
 <li>
 Proficient in Microsoft Office; experience with CRM, CMS, or media monitoring tools a plus.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Exposure to a global marketing organization driving corporate reputation and analyst/media strategy.
 </li>
 <li>
 Opportunities to collaborate with senior executives and global business units.
 </li>
 <li>
 A culture rooted in innovation, teamwork, and continuous learning.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We&rsquo;re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
 
 
 
 Fostering innovation through diverse perspectives
 
 
 
 Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
 
 
 We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
 
 
 
 How We Look After You
 
 
 
 We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
 
 
 
 We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status
 
 
 or any other protected characteristic.
 
 Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
</div>

Corporate Marketing Associate

Digital Engage

Job Description 1: Senior Google Ads Strategist &amp; Analyst Pay: $700 - $800 per month Job Type: Full-time Work Location: Hybrid (3 days in-office, 2 days remote) Job Title: Senior Google Ads Strategist &amp; Analyst About Digital Engage Digital Engage is a data-driven digital marketing agency helping businesses grow through strategic online advertising, powerful analytics, and high-performing campaigns. We&rsquo;re seeking a senior-level Google Ads Strategist with a deep analytical focus to architect campaign strategy and drive complex optimization. This role is for the analytical mastermind who excels at diagnosis, planning, and maximizing ROI. Preference will be given to candidates with demonstrated experience managing campaigns for service-based businesses (e.g., legal, healthcare, home services, SaaS, consulting). Role Overview The Senior Google Ads Strategist &amp; Analyst will be the strategic lead for our clients' paid search and performance campaigns, with a focus on high-value, service-industry verticals. You will be responsible for high-level account architecture, in-depth auditing, complex data analysis, and crafting the roadmap for campaign success. A key part of this role involves quality assurance&mdash;you will be expected to review and double-check work implemented by the team to ensure strategic alignment and flawless execution. While strategic, this is a hands-on position; you will also be directly involved in implementing complex setups and high-stakes optimizations. Key Responsibilities<ul><li>Conduct comprehensive Google Ads account audits to diagnose issues, uncover hidden opportunities, and build strategic quarterly plans.</li><li>Develop and own the overarching strategy for campaign structure, targeting approach, and testing roadmaps, with a keen understanding of service-industry conversion funnels.</li><li>Perform deep-dive data analysis across Google Ads, GA4, and CRM data to identify trends, forecast performance, and prove ROI for lead-generation and high-CPA accounts.</li><li>Define sophisticated bidding strategies, budget allocation models, and audience segmentation tailored to service-industry buying cycles.</li><li>Review and audit work implemented by team members to ensure accuracy, strategic alignment, and best practices.</li><li>Lead by example through hands-on implementation of complex account structures, conversion tracking, and high-priority optimization tasks.</li><li>Create and present detailed performance reports and strategic recommendations to clients and internal teams.</li><li>Stay ahead of industry trends, Google Ads updates, and beta programs to advise on adoption.</li></ul>Requirements<ul><li>7+ years of proven, hands-on experience strategically managing Google Ads accounts with monthly budgets of $20k+.</li><li>A proven track record is mandatory. You must present case studies or data demonstrating significant improvement in KPIs (ROAS, CPA, CPL, etc.) for past clients.</li><li>Strong preference for candidates with extensive experience in service-industry verticals (e.g., Legal, Home Services, Healthcare, B2B/SaaS, Financial Services, Education).</li><li>Expert-level proficiency in Google Ads, Google Analytics (GA4), and Google Tag Manager.</li><li>Mastery in analytics and data interpretation; must be able to tell a story with data and attribute marketing efforts to business outcomes.</li><li>Exceptional experience in conducting in-depth account audits and building strategic plans from them.</li><li>Strong client-facing communication skills, capable of presenting complex strategies clearly to stakeholders.</li><li>Agency experience managing a portfolio of 10+ accounts across different industries is required.</li></ul>Nice to Have<ul><li>Google Ads Certification(s).</li><li>Experience with SQL or data visualization tools (Looker Studio, Tableau).</li><li>Knowledge of other platforms (Microsoft Ads, Meta Ads) for cross-channel insights.</li></ul>What We Offer<ul><li>Hybrid work schedule.</li><li>Collaborative, learning-focused team culture.</li><li>Opportunity to lead strategy for high-budget, complex accounts.</li><li>Note: As part of our rigorous hiring process, short-listed candidates will be required to conduct a live audit of a sample Google Ads account and present a strategic diagnosis and roadmap to assess practical, client-ready skills.</li></ul>Job Type: Full-timePay: Rs196,000.00 - Rs224,000.00 per monthWork Location: In person

Senior Google Ads Strategist and Analyst

Tkxel

<div>
 We are seeking a highly skilled and experienced Business Analyst / Senior Business Analyst to join our team. The ideal candidate will have a solid background in agile methodologies and documentation practices, along with strong verbal and written communication skills. You will play a pivotal role in gathering, analyzing, and documenting requirements, while ensuring effective collaboration between stakeholders and development teams.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Work closely with stakeholders to understand business needs and translate them into clear, actionable requirements.
 
 </li>
 <li>
 Create and maintain documentation such as Business Canvas Models, BPMs, User Stories, and other relevant artifacts in an agile environment.
 
 </li>
 <li>
 Collaborate with cross-functional teams to ensure requirements are understood and delivered effectively.
 
 </li>
 <li>
 Facilitate agile ceremonies (e.g., sprint planning, backlog grooming, daily stand-ups) and provide support throughout the project lifecycle.
 
 </li>
 <li>
 Utilize project management tools like Jira, Asana, and Dev Ops for tracking project progress and managing tasks.
 
 </li>
 <li>
 Ensure alignment of project deliverables with business objectives and priorities.
 
 </li>
 <li>
 Communicate project updates, risks, and progress to stakeholders, ensuring transparency and clarity.
 
 </li>
 <li>
 Contribute to continuous improvement initiatives within the team and the organization.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 3 to 4 years of relevant experience.
 
 </li>
 <li>
 Bachelor's degree in Computer Science, Business, or a related field.
 
 </li>
 <li>
 Proven experience as a Business Analyst or Senior Business Analyst, ideally across multiple industries.
 
 </li>
 <li>
 Strong knowledge of agile methodologies and terminology.
 
 </li>
 <li>
 Experience with agile documentation practices, including Business Canvas Models, BPMs, and User Stories.
 
 </li>
 <li>
 Proficiency in using project management tools such as Jira, Asana, and Dev Ops.
 
 </li>
 <li>
 Excellent communication skills, both verbal and written.
 
 </li>
 <li>
 Cross-industry experience is preferred.
 
 </li>
 <li>
 Relevant certifications in business analysis or agile methodologies (e.g., CBAP, PMI-PBA, Scrum Master) are a plus.
 
 </li>
 </ul>
</div>

Business Analyst

Explore 4341+ Senior business analyst crm in Pakistan this December. Find roles across top companies and apply now to boost your career.

4341 senior business analyst crm jobs IN Pakistan

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Corporate Marketing Associate

Senior Google Ads Strategist and Analyst

Business Analyst