business development manager Jobs in Qatar

business development manager

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assistant director of sales Jobs in Qatar

assistant director of sales

director of sales and marketing Jobs in Qatar

director of sales and marketing

food & beverage supervisor

senior catering and conference sales manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165775
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 YOUR LEGACY STARTS WITH US
 
 
 
 At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
 
 
 
 FIND PURPOSE IN YOUR PASSION
 
 
 
 At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
 
 
 Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
 
 
 <ul>
 <li>
 A rewarding career within one of the most recognized and prestigious luxury brands in the world.
 </li>
 <li>
 Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
 </li>
 <li>
 Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
 </li>
 <li>
 Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
 </li>
 <li>
 A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
 </li>
 <li>
 Exclusive training and leadership development programs
 </li>
 <li>
 Recognition and rewards for exceptional service
 </li>
 <li>
 Preferential Members Rates at Marriott Hotels Globally
 </li>
 <li>
 Dining &amp; Wellness discounts for your family and you
 </li>
 <li>
 Medical Insurance Coverage
 </li>
 <li>
 An HR team dedicated to your success and wellbeing
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:
 
 
 
 Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Maximizing Revenue &amp; Managing Profitability
 
 
 
 <ul>
 <li>
 Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
 </li>
 <li>
 Proactively solicits affiliate business associated with citywide events
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Maximizes revenue by up-selling packages and creative food and beverage offerings.
 </li>
 <li>
 Identifies and implements process improvements and best practices.
 </li>
 <li>
 Gains understanding of the hotel&rsquo;s primary target customer and service expectations.
 </li>
 <li>
 Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Manages the sales efforts for the hotel related to local social catering business.
 </li>
 <li>
 Responds to incoming catering opportunities for the hotel.
 </li>
 <li>
 Closes the best opportunities for the hotel based on market conditions and hotel needs.
 </li>
 <li>
 Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
 </li>
 <li>
 Designs, develops, and sells creative catered events.
 </li>
 <li>
 Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
 </li>
 <li>
 Identifies and assists with selling, implementing and following-through on catering promotions.
 </li>
 <li>
 Promotes accountability to drive superior business results.
 </li>
 <li>
 Executes Sales strategies and business processes.
 </li>
 <li>
 Executes and supports Customer Service Standards and hotel&rsquo;s Brand Standards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
 </li>
 <li>
 Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
 </li>
 <li>
 Works with the property&rsquo;s Food and Beverage team to develop menus that drive sales.
 </li>
 <li>
 Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.
 </li>
 <li>
 Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Senior Catering and Conference Sales Manager

<div>Additional Information 
Job Number25165775 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
 </ul><div><ul><li>Exclusive training and leadership development programs</li></ul>
 <ul><li>Recognition and rewards for exceptional service</li></ul>
 <ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
 <ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
 <ul><li>Medical Insurance Coverage</li></ul>
 <ul><li>An HR team dedicated to your success and wellbeing</li></ul>
</div>OUR EXPECTATIONS FROM THE ROLE:
Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES
Maximizing Revenue &amp; Managing Profitability
<ul><li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li></ul>
<ul><li>Proactively solicits affiliate business associated with citywide events</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Maximizes revenue by up-selling packages and creative food and beverage offerings.</li></ul>
<ul><li>Identifies and implements process improvements and best practices.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations.</li></ul>
<ul><li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.</li></ul> 
Managing Sales Activities
<ul><li>Manages the sales efforts for the hotel related to local social catering business.</li></ul>
<ul><li>Responds to incoming catering opportunities for the hotel.</li></ul>
<ul><li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li></ul>
<ul><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li></ul>
<ul><li>Designs, develops, and sells creative catered events.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Identifies and assists with selling, implementing and following-through on catering promotions.</li></ul>
<ul><li>Promotes accountability to drive superior business results.</li></ul>
<ul><li>Executes Sales strategies and business processes.</li></ul>
<ul><li>Executes and supports Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).</li></ul> 
Building Successful Relationships
<ul><li>Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.</li></ul>
<ul><li>Works with the property&rsquo;s Food and Beverage team to develop menus that drive sales.</li></ul>
<ul><li>Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.</li></ul>
<ul><li>Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul> 
Additional Responsibilities
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Swan Global

<div>
 
 Job Summary:
 
 
 The Project Manager Retail Catering is responsible for leading and coordinating the end-to-end operations of retail catering services across one or multiple locations. This role ensures operational efficiency, excellent customer service, high-quality food standards, and effective staff and budget management. The ideal candidate will have a strong background in both retail and catering operations and the ability to drive performance, profitability, and customer satisfaction.
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Oversee daily operations of all catering retail outlets to ensure consistency, quality, and compliance.
 </li>
 <li>
 Lead, manage, and motivate on-site teams, including supervisors, catering assistants, and service staff.
 </li>
 <li>
 Monitor KPIs and financial performance, including sales targets, cost control, and labor efficiency.
 </li>
 <li>
 Develop and implement promotional strategies to drive retail sales and customer engagement.
 </li>
 <li>
 Collaborate with marketing and operations teams to develop catering menus and retail offerings.
 </li>
 <li>
 Support marketing initiatives for catering services through social media and community engagement.
 </li>
 <li>
 Analyze sales performance metrics and adjust strategies to meet and exceed financial and operational goals.
 </li>
 <li>
 Manage staff schedules, onboarding, training, and performance management.
 </li>
 <li>
 Monitor inventory levels and coordinate with suppliers to ensure timely procurement of food, beverages, and retail items.
 </li>
 <li>
 Handle customer inquiries, complaints, and feedback professionally and promptly.
 </li>
 <li>
 Build and maintain strong client relationships to enhance satisfaction and loyalty.
 </li>
 <li>
 Prepare and present operational reports and strategic recommendations to senior leadership.
 </li>
 <li>
 Work with chefs and culinary teams to ensure menus are cost-effective, up-to-date, and aligned with customer preferences.
 </li>
 <li>
 Coordinate logistics for events, including venue selection, setup, and execution, ensuring flawless client experiences.
 </li>
 </ul>
 
 Qualifications &amp; Skills:
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management, Business Administration, or a related field.
 </li>
 <li>
 Minimum 8 years of experience in retail or catering management.
 </li>
 <li>
 Strong leadership, interpersonal, and team management skills.
 </li>
 <li>
 Excellent organizational, multitasking, and problem-solving abilities.
 </li>
 <li>
 Solid understanding of food safety and hygiene standards.
 </li>
 <li>
 Proficiency in POS systems, Microsoft Office Suite, and basic financial reporting.
 </li>
 <li>
 Food Safety Certification or relevant hospitality qualification is preferred.
 </li>
 </ul>
</div>

Project Manager - Retail Catering

Swan Global WLL

Job Summary: The Project Manager Retail Catering is responsible for leading and coordinating the end-to-end operations of retail catering services across one or multiple locations. This role ensures operational efficiency, excellent customer service, high-quality food standards, and effective staff and budget management. The ideal candidate will have a strong background in both retail and catering operations and the ability to drive performance, profitability, and customer satisfaction.Key Responsibilities:<ul><li>Oversee daily operations of all catering retail outlets to ensure consistency, quality, and compliance.</li><li>Lead, manage, and motivate on-site teams, including supervisors, catering assistants, and service staff.</li><li>Monitor KPIs and financial performance, including sales targets, cost control, and labor efficiency.</li><li>Develop and implement promotional strategies to drive retail sales and customer engagement.</li><li>Collaborate with marketing and operations teams to develop catering menus and retail offerings.</li><li>Support marketing initiatives for catering services through social media and community engagement.</li><li>Analyze sales performance metrics and adjust strategies to meet and exceed financial and operational goals.</li><li>Manage staff schedules, onboarding, training, and performance management.</li><li>Monitor inventory levels and coordinate with suppliers to ensure timely procurement of food, beverages, and retail items.</li><li>Handle customer inquiries, complaints, and feedback professionally and promptly.</li><li>Build and maintain strong client relationships to enhance satisfaction and loyalty.</li><li>Prepare and present operational reports and strategic recommendations to senior leadership.</li><li>Work with chefs and culinary teams to ensure menus are cost-effective, up-to-date, and aligned with customer preferences.</li><li>Coordinate logistics for events, including venue selection, setup, and execution, ensuring flawless client experiences.</li></ul>Qualifications &amp; Skills:<ul><li>Degree or diploma in Hospitality Management, Business Administration, or a related field.</li><li>Minimum 8 years of experience in retail or catering management.</li><li>Strong leadership, interpersonal, and team management skills.</li><li>Excellent organizational, multitasking, and problem-solving abilities.</li><li>Solid understanding of food safety and hygiene standards.</li><li>Proficiency in POS systems, Microsoft Office Suite, and basic financial reporting.</li><li>Food Safety Certification or relevant hospitality qualification is preferred.</li></ul>Job Type: PermanentPay: QAR15,000.00 - QAR18,000.00 per month

IHG Hotels & Resorts

<div>
 <ul>
 <li>
 Manage and monitor daily operations to include the physical presentation of all outlets, food and beverage service, customer interaction and maintain a high degree of visibility.
 </li>
 <li>
 Oversee buffet presentation, quality control of food and beverage presentation and provide constructive feedback to the food preparation and service teams to drive continuous improvement.
 </li>
 <li>
 Ensure systems for recording revenues, adjustments, discounts and complimentary are recorded and reported in accordance with company standards.
 </li>
 <li>
 Implement and monitor revenue enhancement activities including but not limited to the introduction of specials, promotions, up-selling and menu re-engineering to achieve and exceed average sales per customer revenue targets and capture rates
 </li>
 <li>
 Ensure all food handling practices are upheld in accordance with HACCP standards and Qatar Municipality regulations at all times.
 </li>
 <li>
 Manage and report on breakages and replacements, inventory control, daily flash reports, conference and banquet running sheets, menu item sales, inventory rotation, out of date inventory, spoilage, consumables, cleaning supplies and collateral.
 </li>
 <li>
 Receive and act on customer feedback. Ensure formal internal escalation procedures are in place to receive and act on complaints through effective service recovery procedures including personal intervention to achieve appropriate resolutions.
 </li>
 <li>
 Build and maintain a culture of high quality customer service in all aspects of the F&amp;B operations in accordance with company standards.
 </li>
 <li>
 Maintain awareness of current and future trends in the food service industry and be prepared to make well considered recommendations to introduce changes that will benefit the F&amp;B operations in support of the company&rsquo;s customer service and financial objectives.
 </li>
 <li>
 Be hands on for all major events, functions and banquets and day to day operations.
 </li>
 <li>
 Actively lead marketing and promotional activities in consultation with the hotel sales department in support of the company&rsquo;s customer service and financial objectives.
 </li>
 <li>
 Introduce new cost effective concepts, products, promotions and service innovations to improve revenues and enhance the customer experience.
 </li>
 <li>
 Regularly review the menu in consultation with the Head Chef to replace slow selling items with higher sales volume dishes that are accurately costed to achieve forecast profit margins.
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 
 FINANCIAL RETURN
 
 
 
 <ul>
 <li>
 Achieve revenue and profit targets across all outlets (The Social, conference and banquets, and in-suite dining)
 </li>
 <li>
 Constantly monitor sales and expenses to achieve or exceed financial targets and initiate required changes in support of the F&amp;B operations objectives.
 </li>
 <li>
 Control expenses in line with agreed costs of sales, labour costs and approved expense budgets.
 </li>
 <li>
 Ensure daily cashiering reports are properly audited and that all transactions/postings for the F&amp;B outlets are correctly recorded including supporting documents for rebates, adjustments, management use and city ledger accounts.
 </li>
 <li>
 Monitor and maintain operating supplies and equipment inventory
 </li>
 <li>
 Prepare and submit the annual F&amp;B budget in accordance with internal reporting guidelines.
 </li>
 <li>
 Research, prepare and submit the annual CAPEX budget in consultation with the finance department
 </li>
 <li>
 Ensure minimum stock levels/inventory management controls are adhered to at all times to facilitate the uninterrupted operation of the F&amp;B department.
 </li>
 <li>
 Conduct periodic inventory of stock, OSE, consumables and F&amp;B assets in coordination with the finance department.
 </li>
 <li>
 Initiate and implement promotional activities, sales/yield strategies and selling techniques to enhance average cover spend, capture rates and revenue targets.
 </li>
 <li>
 Submit monthly food and beverage reports including forecast reports on time
 </li>
 <li>
 Achieve revenue and profit targets in accordance with the approved F&amp;B budget
 </li>
 <li>
 Achieve a customer satisfaction index score of 85%
 </li>
 <li>
 Achieve F&amp;B cost of sales and expense item targets
 </li>
 <li>
 Achieve F&amp;B staff development and training targets
 </li>
 <li>
 Achieve F&amp;B department staff engagement score (VOF) of 85%
 </li>
 <li>
 Complete periodic supplier reviews in accordance with the annual business plan and in accordance with company policy
 </li>
 <li>
 Innovation and business development
 
 
 </li>
 </ul>
 
 RESPONSIBLE BUSINESS
 
 
 
 <ul>
 <li>
 Comply with and ensure adherence to all of the hotel&rsquo;s policies and procedures
 </li>
 <li>
 Comply with all occupational health and safety policies and procedures
 </li>
 <li>
 Attend all scheduled meetings and carry out required actions.
 </li>
 <li>
 Communicate and follow through with concerned departments to address any and all hygiene, maintenance, IT, human resources, financial and communications issues.
 </li>
 <li>
 Delegate workload to subordinates fairly and consistently while continually striving to improve product and service delivery
 </li>
 <li>
 Conduct regular supplier reviews in accordance with company guidelines to ensure the hotel achieves best quality and best price in all dealings.
 </li>
 <li>
 Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties.
 </li>
 <li>
 Maintain a positive and professional attitude at all times
 
 
 </li>
 </ul>
 
 GENERAL
 
 
 
 <ul>
 <li>
 Communicate effectively (written and verbal) with all other departments.
 </li>
 <li>
 Attend trade shows, promotions, client meetings, sales calls and other related interactions with outside parties to establish awareness of and to promote sales.
 </li>
 <li>
 Attend meetings, training sessions and any other required meeting or training session.
 </li>
 <li>
 Innovate and introduce new concepts and ideas to continuously develop the F&amp;B services.
 </li>
 <li>
 Ensure safe work practices are adopted at all times and report any OHS concerns immediately to your direct manager or HR Manager.
 </li>
 <li>
 Proactively display and embrace the company&rsquo;s ROC.IT core values
 </li>
 <li>
 Performs any additional or special duties, as directed by the management including acting as hotel manager on duty on a rotating roster
 
 
 </li>
 </ul>
 
 PERSONAL CHARACTERISTICS
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Hold an under graduate degree in Hotel and Restaurant Management, Catering Management and/or formal hospitality industry qualifications at a recognized institute
 </li>
 <li>
 Possess a minimum of 4-5 years&rsquo; food and beverage experience in a high quality multi-outlet environment with exposure to all facets of catering and food service including banquets, conferences, room service and a la carte restaurants
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 Minimum of 3 years&rsquo; experience as an assistant manager F&amp;B in a 5-star hotel
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 <li>
 Must demonstrate positive career progression including prior responsibility for the financial performance of job role performed
 
 
 </li>
 </ul>
 
 Technical/ Skills
 
 
 
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 <li>
 Able to interpret and act on all financial reporting aspects of the F&amp;B department
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 Practical understanding of customer behaviour, effective promotional activities, service leadership and people management skills
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 Able to initiate and execute strategies in support of operational requirements
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 <li>
 Well-developed salesmanship
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 Able to control expenses and identify revenue generating concepts.
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 Competent use of Microsoft Word, Excel and email applications, Micros POS and F&amp;B Materials Control system
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 Effective communicator with competent verbal and written English language skills
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 <li>
 Effective organisational and co-ordinating skills, able to manage multiple assignments and projects
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 <li>
 Technically proficient food and beverage service skills.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
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 <li>
 &lsquo;Can do&rsquo; attitude and high levels of energy
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 <li>
 Team oriented with an ability to engage and lead others
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 <li>
 Self-motivated and able to take the initiative
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 <li>
 Customer service focused
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 <li>
 Professionally groomed
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 <li>
 Ability to adapt to change, asses and make decisions using available information and follow through to conclusion
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 <li>
 Ability to remain calm under pressure
 </li>
 <li>
 Able to commit to work according to the demands of the business
 </li>
 <li>
 Socially confident and outgoing
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Assistant Restaurant Manager

Rise Holding - Noir Cafe / Sasso Restaurant

Job description:IMMEDIATE HIRING..............!We are looking for experienced Female Catering Team Leader (Arabic Speaker)Location: Lusail, QatarSalary: QAR 3500 to QAR 3800- Full Package (Base on Experience)Responsibilities:Oversee catered functions, indoor and outdoor. - Coordinates with the event host on all aspects of the function. - Supervises and trains staff in the catering &amp; restaurant according to standards. - Responsible for making the function space visually appealing and presenting the menu offering for the event. - Responsible for the overall sanitation and cleanliness of the work areas, venues and storage areas. - Responsible for the proper usage and good working order of all equipment. - Responsible for consistently implementing the service standards and operating procedures in indoor and outdoor functions. - Provide excellent customer service and ensure customer needs are met. - Handling the catering phone and ensuring all clients are communicated and orders are accommodated. - Provide unique and creative ideas to enhance guest experience. - Should possess in depth Knowledge of Food and Beverage preparation and presentation. - Supervise events and team members throughout service. - Guide the service team in set up of tables and place settings. - Be familiar with all current and upcoming event details. - Resolve staff and customer concerns quickly and efficiently. - Co-ordinate with the Kitchen and sales department. - Coordinate with the suppliers and kitchens.Qualifications:- Bachelor Degree. - Food Safety Certificate. - Minimum 3 years of related experience in similar level in catering / hospitality environment.- Experience in working in small scale of restaurants as a Team Leader/ Senior Waitress - Experience in working in a multi-cultural environment. - Computer literate and knowledgeable in MS Office.- Experience in dealing with Online Delivery Apps (Talabat, Snoonu, Rafeek etc..) - Fluent in English. - Valid Qatar Driving License.Experience:- Catering Supervisor: 3 years (required) / Senior Waitress /Head WaitressLanguage:- English &amp; Arabic (required)License/Certification:- Food Safety Certificate (required)Job Type: Full-timePay: QAR3,500.00 - QAR3,800.00 per monthApplication Question(s):<ul><li>In which country, are you currently located?</li><li>Which country are you from?</li><li>What is your age right now?</li><li>What is your Date of Birth?</li><li>What is your Hight in centimeters?</li><li>What is your Weight in Kg.?</li><li>Do you speak and understand basic conversational Arabic? Yes or No?</li><li>If you are selected or hired for this role, after how many days can you join our company?</li><li>Do you have any experience working as a Catering Team Leader &amp; Restaurant in Qatar?</li><li>Please note: Immediate joiners will only consider for this Role</li></ul>

Female Catering Team Leader (Arabic Speaker)e

We are looking for an Assistant Site Manager to support and manage our catering services at dedicated site.MISSIONS:<ul><li>Assist the Operation Manager in the full operational implementation &amp; compliance of the company standards and policies.</li><li>Ensure at all times the client satisfaction and HSE compliance with group standards.</li><li>Ensure with our Clients&rsquo; representatives and Operations Supervisor that we:</li><li>Maximize the client satisfaction</li><li>Manage efficiently our human resources (productivity and quality)</li><li>Meet the cost targets and HSE standards</li><li>Initiate required training</li><li>Respect assigned cost and sales targets.</li><li>Ensure proper stock and cashbook management</li><li>Submit all the necessary report on time</li><li>Ensure the respect of the service level agreement with our clients is met.</li><li>Ensure proper menu planning and work schedules are implemented.</li><li>Ensure staffs are efficiently supervised to ensure all HSE rules and procedures are followed and hazards/near miss and accidents are properly reported.</li><li>Be proficient in client communication and reporting to his manager.</li></ul>PROFILE:<ul><li>Minimum 3 years of proven experience in Hospitality Management with exposure to catering operations and team management.</li><li>Good knowledge of Catering business procedures &amp; HSE standards.</li><li>Excellent intercommunication skills and presentation as he/she will regularly meet clients.</li><li>English (written, read, spoken) is a must. Arabic will be plus.</li></ul>Job Type: Full-timePay: QAR3,500.00 - QAR5,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>F&amp;B or Catering sector: 3 years (Required)</li></ul>License/Certification:<ul><li>Health Certificate (FHC) (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Assistant Manager - For Onsite Catering Services

Explore 2921+ Senior catering and conference sales manager in Qatar this November. Find roles across top companies and apply now to boost your career.

2921 senior catering and conference sales manager jobs IN Qatar

Senior Catering and Conference Sales Manager

Senior Catering and Conference Sales Manager

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Project Manager - Retail Catering

Assistant Restaurant Manager

Female Catering Team Leader (Arabic Speaker)e

Assistant Manager - For Onsite Catering Services