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senior customer service executive

Qate Maufacturing LLC

About the RoleWe are looking for an experienced and proactive Senior Customer Service Executive to manage customer inquiries, support key accounts, and ensure smooth coordination between internal teams. The ideal candidate will handle escalations, improve service processes, and enhance overall customer satisfaction.Key Responsibilities<ul><li>Manage and resolve escalated customer queries professionally and promptly.</li><li>Coordinate with sales, operations, logistics, and production teams for smooth order processing.</li><li>Maintain strong relationships with key customers and provide regular updates.</li><li>Monitor service performance and ensure high-quality standards.</li><li>Analyze recurring customer issues and recommend process improvements.</li><li>Prepare daily/weekly service reports and maintain accurate records.</li><li>Train and support junior customer service staff when required.</li><li>Ensure timely follow-up with customers until full closure of issues.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or equivalent.</li><li>Minimum 2-3 years of customer service experience (preferably in industrial/manufacturing).</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Experience using CRM or ERP systems is an advantage.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul>Job Type: Full-time

Senior Customer Service Executive

AMA Audit & Tax Advisory

Client Relations ExecutiveAMA Audit &amp; Tax AdvisorySharjahJob Summary:We are seeking a Client Relations Executive to join our team and be the primary point of contact for our clients. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to build and maintain positive relationships with clients. The Client Relations Executive will be responsible for addressing client inquiries, resolving issues, and ensuring client satisfaction.Responsibilities:<ul><li>Build contacts with potential clients to create new business opportunities.</li><li>Conduct outdoor visits in the market to find potential clients.</li><li>Keep prospective client database updated</li><li>Make cold calls for new business leads</li><li>Maintain knowledge of all service offerings of the company.</li><li>Arrange meetings for senior management with prospective clients.</li><li>Follow company guidelines and procedures for acquisition of customers, submission of proposals etc.</li><li>At least one years of proven experience in Auditing and Accounting firm in UAE</li><li>Degree in Marketing, Business Administration or similar will be preferred</li><li>Must possess strong customer service skills</li><li>Excellent written and verbal communication</li><li>Must have good negotiation skills</li><li>Mus be able to create good presentations</li><li>Must have excellent interpersonal skills</li><li>Must be detail oriented and an active listener</li><li>Ability to work under pressure.</li></ul>Job Type: Full-timeExperience: sales: 1 year (Preferred)Willingness to travel: 100% (Preferred)Job Type: Full-timeAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>sales: 1 year (Preferred)</li></ul>

Client Relationship Executive

neo immigration consultants - fzco

Job Title: Senior Sales Executive&ndash; Freight Forwarding (Minimum 5 years of proven experience in freight forwarding or logistics sales)About the Role We are looking for a highly motivated and experienced Senior Sales Executive with a solid background in freight forwarding, logistics, and supply chain solutions. The ideal candidate will focus on driving business growth by identifying new opportunities, expanding market reach, and nurturing strong client relationships to achieve sales and revenue goals.Key Responsibilities<ul><li>Identify and pursue new business opportunities across Air and Ocean Freight (Export, Import, and Cross Trade).</li><li>Promote the company&rsquo;s full range of services, including:</li><li>Ocean Freight (FCL/LCL)</li><li>Air Freight (Export, Import, Cross Trade)</li><li>Warehousing &amp; Distribution</li><li>Customs Clearance &amp; Transportation</li><li>Break Bulk / ODC Shipments</li><li>Build and sustain long-term client relationships to secure repeat business and referrals.</li><li>Manage the complete sales cycle, from lead generation and prospecting to negotiation and contract finalization.</li><li>Collaborate with operations and pricing teams to deliver competitive quotations and ensure high service standards.</li><li>Monitor market trends, competitor activities, and customer needs to develop effective sales strategies.</li><li>Oversee rate renewals, manage client accounts, and follow up on collections to ensure profitability.</li></ul>Requirements<ul><li>Minimum of 5 years of proven experience in freight forwarding or logistics sales (Air &amp; Sea).</li><li>Established client network and customer base within the freight forwarding or logistics industry.</li><li>Deep understanding of international trade regulations, customs procedures, and freight operations.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Valid driving license.</li><li>Bachelor&rsquo;s degree in business, Logistics, or Supply Chain Management is preferred.</li></ul>What We Offer<ul><li>Attractive salary package with sales incentives or commissions.</li><li>Excellent career advancement opportunities within a leading logistics organization.</li><li>A supportive and performance-driven culture that encourages professional growth and initiative.</li></ul>Job Types: Full-time, PermanentPay: AED15,000.00 - AED18,000.00 per monthApplication Question(s):<ul><li>Do you have freight forwarding sales experience?</li></ul>

Senior Sales Executive

BEEAH Group

<div>
 
 About BEEAH
 
 
 BEEAH is pioneering sustainability and inspiring innovation to empower humanity&rsquo;s future. Through innovation, full-circle resource management, and digital transformation, BEEAH is addressing environmental challenges, deploying the latest technologies, and creating the roadmap for a smart and sustainable future. Renowned for groundbreaking environmental innovations and smart solutions, BEEAH operates across the United Arab Emirates, the Kingdom of Saudi Arabia, and Egypt, to create a better tomorrow for all.
 
 
 
 
 
 
 Job Description:
 
 
 
 We are seeking a highly analytical and strategically driven Senior Sales Executive to join the Commercial Sales team. In this role, you will be responsible for managing and growing a portfolio of key municipal and commercial clients, ensuring the seamless execution of sales strategies while strictly adhering to BEEAH&rsquo;s sustainability goals, internal policies, and local regulatory requirements. You will play a vital role in driving business development by building long-term partnerships, enhancing customer satisfaction, and identifying innovative, value-driven solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and manage major client accounts through strategic partnerships and proactive lead generation.
 </li>
 <li>
 Respond to sales enquiries, prepare quotes, service contracts, and manage CRM records.
 </li>
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 Support proposal submissions, attend joint client meetings, and coordinate with operations for seamless service delivery.
 </li>
 <li>
 Track sales pipeline, monitor competitor activity, and ensure alignment with targets.
 </li>
 <li>
 Prepare regular performance reports and ensure compliance with environmental regulations.
 </li>
 <li>
 Focus on client retention, handle service concerns, and deliver after-sales support.
 </li>
 <li>
 Represent BEEAH at industry events and networking opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
 <ul>
 <li>
 Post Graduation/Graduation or equivalent, MBA preferred
 </li>
 <li>
 Minimum 3 years of environmental related industry or 5 years of service industry sales experience
 </li>
 <li>
 Valid UAE Driving License is a must
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Strategic Account Management &ndash; Ability to manage and grow key client relationships through long-term, partnership-based approaches.
 </li>
 <li>
 Business Development &amp; Lead Generation &ndash; Proven track record in securing tenders and generating leads through proactive outreach, industry networking, and referrals.
 </li>
 <li>
 Sales Operations &amp; CRM Management &ndash; Strong skills in handling quotes, contracts, and maintaining accurate records in CRM systems to support smooth sales processes.
 </li>
 <li>
 Market Awareness &amp; Competitive Analysis &ndash; Capability to monitor industry trends, analyze competitor activities, and translate insights into actionable strategies.
 </li>
 <li>
 Client Service &amp; Retention &ndash; Focused on delivering high customer satisfaction, resolving service issues efficiently, and ensuring long-term client loyalty.
 </li>
 </ul>
</div>

Middle East Sun Workshop

We are looking for a customer-focused and organized Customer Service Executive with solid experience in service coordination. The ideal candidate will manage customer interactions, support workshop operations, and ensure smooth coordination between customers, technicians, and internal departments.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and in person.</li><li>Schedule and manage service appointments efficiently.</li><li>Prepare job cards, service requests, and maintain accurate customer records.</li><li>Coordinate with the workshop, parts department, and technicians to ensure timely job execution.</li><li>Inform customers about service progress, approvals, and vehicle delivery times.</li><li>Assist in preparing estimates, quotations, and service reports.</li><li>Manage follow-ups for pending approvals, spare parts availability, and job completion.</li><li>Address customer concerns and escalate technical issues when required.</li><li>Ensure high customer satisfaction and support aftersales activities.</li></ul>Requirements:<ul><li>Proven experience in customer service and service coordination within the automotive industry.</li><li>Strong communication, coordination, and multitasking skills.</li><li>Knowledge of workshop procedures, service flow, and basic technical understanding.</li><li>Proficiency in MS Office; experience with ERP or DMS is an advantage.</li><li>Ability to work in a fast-paced environment with attention to detail.</li><li>Positive attitude and strong customer handling skills.</li><li>Preferably Female</li></ul>Education:<ul><li>Diploma or relevant qualification; automotive or business background is preferable.</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>Expected Start Date: 22/12/2025

Customer Service - Automotive industry - Female position

Automaxtools Trading LLC

We are looking for a customer-focused and organized Customer Service Executive with solid experience in service coordination. The ideal candidate will manage customer interactions, support workshop operations, and ensure smooth coordination between customers, technicians, and internal departments.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and in person.</li><li>Schedule and manage service appointments efficiently.</li><li>Prepare job cards, service requests, and maintain accurate customer records.</li><li>Coordinate with the workshop, parts department, and technicians to ensure timely job execution.</li><li>Inform customers about service progress, approvals, and vehicle delivery times.</li><li>Assist in preparing estimates, quotations, and service reports.</li><li>Manage follow-ups for pending approvals, spare parts availability, and job completion.</li><li>Address customer concerns and escalate technical issues when required.</li><li>Ensure high customer satisfaction and support aftersales activities.</li></ul>Requirements:<ul><li>Proven experience in customer service and service coordination within the automotive industry.</li><li>Strong communication, coordination, and multitasking skills.</li><li>Knowledge of workshop procedures, service flow, and basic technical understanding.</li><li>Proficiency in MS Office; experience with ERP or DMS is an advantage.</li><li>Ability to work in a fast-paced environment with attention to detail.</li><li>Positive attitude and strong customer handling skills.</li><li>Preferably Female</li></ul>Education:<ul><li>Diploma or relevant qualification; automotive or business background is preferable.</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>Work Location: In personApplication Deadline: 22/12/2025

Customer Service - Automotive Industry

SBK Real Estate

Job Description: As a Renewal Executive at SBK, you will play a crucial role in maintaining positive relationships with our valued clients. Your primary responsibility will be to facilitate the renewal process for existing property leases and contracts, ensuring seamless transitions and exceptional customer satisfaction.Key Responsibilities:<ul><li>Renewal Coordination: Serve as the primary point of contact for clients seeking to renew their property leases or contracts. Coordinate all aspects of the renewal process, including documentation, negotiations, and agreement finalization.</li><li>Client Relationship Management: Cultivate strong relationships with clients by understanding their needs, preferences, and concerns. Address inquiries promptly and professionally, providing personalized assistance to ensure client satisfaction.</li><li>Contract Administration: Manage all documentation related to lease renewals, ensuring accuracy, compliance, and adherence to company policies and legal requirements. Maintain organized records and databases to facilitate efficient renewal processes.</li><li>Negotiation and Communication: Collaborate with clients and internal stakeholders to negotiate renewal terms and conditions. Communicate effectively with clients to convey renewal options, resolve disputes, and address any issues or concerns.</li><li>Proactive Outreach: Proactively reach out to clients prior to lease expiration to discuss renewal options and promote timely decision-making. Anticipate potential challenges or obstacles and develop strategies to overcome them.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree , or related field preferred.</li><li>Proven experience in customer service.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li><li>Salary : 4000 + Commission</li></ul>Join our team at SBK and contribute to our mission of excellence in real estate service delivery. Apply now to embark on a rewarding career as a Renewal Executive!Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your experience in customer support in UAE?</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>

Customer Service Representative

Explore 305+ Senior customer service executive in Sharjah Jobs In Arabic Jobs In Arabic Jobs In Sharjah Jobs In Arabic Jobs In Arabic Jobs In Sharjah United Arab Emirates this December. Find roles across top companies and apply now to boost your career.