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senior executive - corporate travel & events

senior events manager

Marriott International

<div>
 
 
 JOB SUMMARY
 
 
 
 
 
 Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
 
 
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 
 
 Education and Experience
 
 
 
 &bull; High school diploma or GED; experienced (1 &ndash; 2 years of experience) in the event management or related professional area.
 
 
 OR
 
 
 &bull; 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
 
 
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 
 
 
 Managing Event Logistics and Operations
 
 
 
 &bull; Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
 
 
 &bull; Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
 
 
 &bull; Adheres to all standards, policies, and procedures.
 
 
 &bull; Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
 
 
 &bull; Manages group room blocks and meeting space for average to large-sized assigned groups.
 
 
 &bull; Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
 
 
 &bull; Uses his/her judgment to integrate current trends in event management and event design.
 
 
 &bull; Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
 
 
 &bull; Participates in customer site inspections and assists with the sales process as necessary.
 
 
 &bull; Performs other duties as assigned to meet business needs.
 
 
 &bull; Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner&rsquo;s experience.
 
 
 
 
 
 Ensuring and Providing Exceptional Customer Service
 
 
 
 &bull; Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
 
 
 &bull; Empowers employees to provide excellent customer service.
 
 
 &bull; Sets a positive example for guest relations.
 
 
 &bull; Coordinates and communicates event details both verbally and in writing to the customer and property operations.
 
 
 &bull; Makes presence known to customer at all times during this process.
 
 
 &bull; Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
 
 
 &bull; Follows up with customer post-event.
 
 
 &bull; Responds to and handles guest problems and complaints.
 
 
 &bull; Uses personal judgment and expertise to enhance the customer experience.
 
 
 &bull; Stays available to solve problems and/or suggest alternatives to previous arrangements.
 
 
 &bull; Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
 
 
 &bull; Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 &bull; Interacts with guests to obtain feedback on product quality and service levels.
 
 
 &bull; Ensures hourly employees understand expectations and parameters for event activities.
 
 
 
 
 
 Leading Event Management Teams
 
 
 
 &bull; Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
 
 
 &bull; Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
 
 
 &bull; Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
 
 
 
 
 
 Supporting and Coordinating with the Sales and Marketing Function
 
 
 
 &bull; Assists in the sales process and revenue forecasting for customer groups.
 
 
 &bull; Up-sells products and services throughout the event process.
 
 
 &bull; Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
 
 
 
 
 
 Conducting Human Resources Activities
 
 
 
 &bull; Reviews comment cards and guest satisfaction results with employees.
 
 
 &bull; Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 &bull; Assists in the development and implementation of corrective action plans.
 
 
 &bull; Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
 
 
 &bull; Works with the property staff and customers to address operational challenges associated with his/her group.
 
 
 &bull; Performs other duties as assigned to meet business needs.
 
 
 
 
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
</div>

Senior Events Manager

HSBC

<div>
 
 Some Careers Open More Doors Than Others.
 
 
 
 I f you&rsquo;re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
 
 
 
 Job Introduction
 
 
 
 
 Role purpose
 
 (overall high-level summary of the role) We are looking for a detail-oriented and collaborative Assistant Manager - Marketing Operations, to support our global marketing efforts within Corporate &amp; Institutional Banking (CIB). This role focuses on delivering against marketing plans that are aligned with business priorities while ensuring effective governance processes are in place.
 
 
 This role is critical to support the marketing team in India to ensure campaigns, events and commercially driven marketing programmes demonstrate clear, measurable impact on business performance. It&rsquo;s ideal for a growing marketer who thrives on data, structure, results and cross-functional execution.
 
 
 
 Principal Accountabilities and Responsibilities
 
 (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)
 
 
 
 Campaigns, events, digital marketing
 
 
 
 <ul>
 <li>
 Support the senior marketing managers with local campaigns and media activations. Drive optimisation and strong ROI.
 </li>
 <li>
 Maintain relationships with local agency partners to negotiate strong agreements and maintain high quality of service
 </li>
 <li>
 Support implementation of local direct-to-client marketing campaigns to achieve CIB business goals and objectives
 </li>
 <li>
 Manage delivery of events, including planning, creative and content development, vendor management, logistics, and post-event analysis
 </li>
 <li>
 Leverage MarTech platforms (marketing automation, email, analytics etc) to ensure running the latest systems possible
 </li>
 <li>
 Execute PWS local runways to ensure content is up to date and driving outcomes
 </li>
 <li>
 Provide systems support and guidance to the Business Marketing teams looking to drive campaigns through our platforms
 </li>
 <li>
 Support the coordination of the marketing calendar and campaign roadmap across various client segments and product lines.
 
 
 </li>
 </ul>
 
 Budget &amp; Investment Management
 
 
 
 <ul>
 <li>
 Support the management of the local marketing budget
 </li>
 <li>
 Collaborate with Finance and Business Management to align on forecasts.
 
 
 </li>
 </ul>
 
 Governance, Process &amp; Operational Excellence
 
 
 
 <ul>
 <li>
 Support governance and operational processes across marketing planning, budgeting, and execution.
 </li>
 <li>
 Assist in delivering regular reporting to senior marketing and business leadership.
 
 
 </li>
 </ul>
 
 Leadership &amp; Teamwork
 
 
 
 <ul>
 <li>
 Act as a partner to Business and Client/Sector Marketing teams to support go-to-market strategies and business alignment.
 </li>
 <li>
 Foster a performance-driven culture through transparency and continuous improvement.
 </li>
 <li>
 Advocate for Agile Principles and support an Agile way of working within the team
 </li>
 <li>
 Promote the organization&rsquo;s values and create a diverse environment reflecting the HSBC brand.
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 <ul>
 <li>
 3+ years of experience in marketing operations or planning roles within a financial service or B2B environment.
 </li>
 <li>
 Familiarity with marketing planning and performance reporting.
 </li>
 <li>
 Understanding of the institutional banking landscape and related product lines.
 </li>
 <li>
 Strong analytical skills with knowledge of marketing KPIs and business metrics.
 </li>
 <li>
 Experience in complex organizations and collaboration across business and marketing leadership.
 </li>
 <li>
 Effective communicator with the ability to present insights to stakeholders.
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Ability to work cross-functionally
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, Finance, or a related field preferred.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
 
 
 </li>
 </ul>
 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
 
 
 Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
 
 
 Issued by The Hongkong and Shanghai Banking Corporation Limited, India
</div>

Assistant Manager, CIB Marketing

Sutherland

<div>
 
 We are looking for candidates with experience in the
 
 energy, solar, wind, or infrastructure
 
 sectors.
 
 
 
 
 
 
 
 Description:
 
 
 
 &bull; The Credit Analyst (buy-side role) supports the CLO funds of Global Asset Manager with a focus on the U.K and U.S. markets, identifying investment opportunities and monitoring existing portfolio of Leveraged Loans. The role involves thorough due diligence of industry and company fundamentals of various loan investments across multiple industries and making investment recommendations. This job requires working closely with client developing investment memorandums, credit analysis and relative value recommendations.
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Perform quantitative and qualitative analysis to support the underwriting of potential investment opportunities and involves- o Evaluating primary and secondary deals which include preparing an investment proposal highlighting company &amp; industry overview, credit risks &amp; mitigants and investment rationale.
 </li>
 <li>
 Building detailed financial models for the company including historical operating &amp; financial metrics, projections with detailed revenue drivers and cost assumptions, capital structure analysis, de-leveraging potential based on forecasted free cash flows, distressed scenario analysis, recovery analysis, relative value comparable and yield calculations.
 </li>
 <li>
 Term sheet analysis, understanding of covenants, special situations like waivers &amp; amendments and summarizing indentures/senior facilities agreement.
 </li>
 <li>
 Presenting the investment opportunity to the committee consisting of Research Analyst, Portfolio Managers and Risk Officers.
 </li>
 <li>
 For existing portfolio, evaluating quarterly financial performance, writing flash reports, developing and updating financial models, tracking waiver &amp; amendments and reviewing key industry issues &amp; events.
 </li>
 <li>
 Periodic review of portfolio by active management of existing positions, suggesting switches/increase or decrease of exposure along with entry/exit levels.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 To succeed in this position, you must have:
 
 
 <ul>
 <li>
 MBA or equivalent in Finance /CFA/CA
 </li>
 <li>
 Minimum experience of 3 years for Analyst Role and 5 years for Senior Analyst within a financial services organization (or equivalent role in outsourcing organization)
 </li>
 <li>
 Strong familiarity with MS Office products
 </li>
 <li>
 Strong quantitative skills and attention to detail
 </li>
 <li>
 Good time management and demonstrated ability to perform under time pressure and to prioritize handling multiple assignments
 </li>
 <li>
 Strong communication skills (written and spoken English)
 </li>
 <li>
 Independent thinker with good organizational skills
 </li>
 <li>
 Database experience: Bloomberg, CapIQ, Thompson Reuters, Syndication Websites others
 </li>
 </ul>
</div>

Associate Manager-Project Finance

Aditya Birla Fashion and Retail Ltd.

<div>
 
 The Experiential Marketing Manager will be the key architect behind the in-store experience and Global Brand Partnerships. The core of this role encompasses building, maintaining and driving the Galleries Lafayette instore experiential marketing in India. This role will reflect the brand strategy and communication, awareness, footfall targets, and engagement through ongoing experiential initiatives. The ideal candidate will possess 8-10 years in the following industries-
 
 Luxury, alcohol, hospitality, retail, brand partnerships, events and activations Industries.
 
 Experience with monetized collaborations and sponsorships is a plus.
 
 
 Looking at a senior candidate with a level of finesse and maturity to handle stakeholders both internal and external. Preferably male and Mumbai based. a strong understanding of luxury retail experiential marketing strategy, experiential go-to market campaigns, brand partnerships, Key-customer engagement (HNI) and event management, with a passion for luxury retail. An eye for detail will be a critical component to be successful in this role.
 
 
 
 
 
 Experiential marketing, footfall targets and Consumer experience
 
 
 <ul>
 <li>
 Conceptualize and execute luxury experiential marketing strategies to drive brand awareness and increase customer walk-ins at the store.
 </li>
 <li>
 Continuously work on improving consumer experience by elevated customer engagement and designing solutions for customer retention.
 </li>
 <li>
 Monitor and analyze customer traffic and engagement metrics to facilitate the development of action plans to address customer needs.
 </li>
 <li>
 Develop and manage a comprehensive experiential marketing calendar, including Brand partnership relations, conceptualizing and executing collaborative partnerships. The GL experiential marketing calendar includes but is not limited to creation and maintenance of experiential marketing guidelines.
 </li>
 <li>
 Fulfill daily, weekly, and monthly footfall targets while keeping the relevant TG in focus. Targets Vs impact reporting.
 </li>
 <li>
 Create and enforce brand guidelines, ensuring consistency across all experiential marketing channels and customer touchpoints at store.
 </li>
 </ul>
 
 
 
 
 
 
 
 Experiential Marketing Custodian across stake holders
 
 
 <ul>
 <li>
 Act as the key custodian of the Galleries Lafayette experiential marketing and its execution at store level.
 </li>
 <li>
 Oversee key customer (HNI/ UHNI) interaction at events, activation and brand partnerships
 </li>
 <li>
 Develop and establish relationships with Global brand Partners and drive collaborations that add value to the on-ground and instore experience.Explore, develop and execute Brand Partnerships with portfolio brands and designers. Create a weekly calendar of monetized partnerships. Fulfill targets and deliver on partner expectations.
 </li>
 <li>
 Develop and establish relationships agencies (Events &amp; activations, creative, digital &amp; media), consultants and partners, establish budgets for each and track ROI
 </li>
 <li>
 Conceptualize and launch weekly, weekend vibes, monthly and seasonal go-to-market campaigns that align with brand objectives and drive significant relevant footfalls.
 </li>
 </ul>
 
 
 
 
 
 Go to market campaigns
 
 
 <ul>
 <li>
 Identify, conceptualize and execute suitable events, activations, and brand partnerships for brand GL. Identify insights that will enable brand differentiation and offer the business a competitive edge in the market.
 </li>
 <li>
 Coordinate with cross-functional teams to ensure timely execution of brand events, activations and partnerships and their effectiveness.
 </li>
 <li>
 Maintain a daily ROI tracker with store footfall and impact of every activity. Weekly, monthly and quarterly reports to be shared with relevant stake holders
 </li>
 </ul>
 
 
 
 
 Event Ideation and Management
 
 
 <ul>
 <li>
 Lead the planning and execution of in-store events, promotions, and activations.
 </li>
 <li>
 Analyze the effectiveness of such events and come up with alternate strategies for better engagement.
 </li>
 </ul>
 
 
 
 
 Beauty Marketing and activations
 
 
 <ul>
 <li>
 Plan, strategize, and execute marketing programs and activities to establish and maintain brand presence in the market with a focus on category growth and market share.
 </li>
 <li>
 Lead the planning and execution of in-store activations &amp; events, promotions, and activations. Analyze and report impact, drive optimization through learnings. Ensure weekly calendar balances all business priorities
 </li>
 </ul>
 
 
 
 
 Seasonal Opportunities
 
 
 <ul>
 <li>
 Strategically leverage key cultural events such as Diwali, weddings, Christmas etc to create unique marketing opportunities and promotions.
 </li>
 </ul>
 
 
 
 
 Digital &amp; Social Media Marketing
 
 
 <ul>
 <li>
 Collaborate with digital and social teams to develop social media strategies that enhance brand experience and engagement at stores.
 </li>
 <li>
 Monitor trends and adapt strategies to maintain relevance and luxury experience by leveraging the digital landscape.
 </li>
 </ul>
 
 
 
 
 Content Creation
 
 
 <ul>
 <li>
 Oversee content capture &amp; creation from stores across all categories, during events, activations and brand partnerships.
 </li>
 <li>
 Collaborate with digital, content &amp; creative teams to produce compelling visual and written content.
 </li>
 </ul>
 
 
 
 
 
 External and Internal stakeholder relations
 
 
 <ul>
 <li>
 Establish and develop strategic long-term partnerships with brands, Opportunistic alliances across all categories and business priorities. Vendor management and budget control will be a crtitical part of this role.
 </li>
 <li>
 Actively procure strategic and qualitative sponsorship partnerships with internal and external brands for GL events, venues, IP&rsquo;s. Shoulder all trade marketing objectives.
 </li>
 <li>
 Owning and overseeing all brand partnerships from pitch to final execution to ensure all partner brand guidelines and objectives are fulfilled.
 </li>
 <li>
 Serve as the primary coordinator with the Galleries Lafayette retail team for coordination, alignment, and execution.
 </li>
 <li>
 Manage internal communications for all experiential marketing and brand partnerships, including internal stakeholder alignment, efficient relations, and crisis management.
 </li>
 </ul>
</div>

Experiential Marketing Manager- Galeries Lafayette

Larsen & Toubro

<div>
 
 Job Title:
 
 Manager &ndash; Administration &amp; Facility Management
 
 
 
 Location:
 
 Khalapur, Maharashtra
 
 
 
 Reporting To:
 
 Factory Head
 
 
 
 Department:
 
 Administration &amp; Facilities
 
 
 
 
 Key Responsibilities:
 
 
 
 1.
 
 General Administration &amp; Facility Management
 
 
 
 
 <ul>
 <li>
 Supervise and manage all facility services including housekeeping, security, garden, pantry, canteen, transportation, and guest house operations.
 </li>
 <li>
 Oversee contract labour operations, including vendor coordination and manpower deployment.
 </li>
 <li>
 Handle all contractor/vendor bill processing and ensure timely payments.
 </li>
 <li>
 Maintain and renew employee insurance policies and AMC agreements for security, transport, guest house, genset, lifts, EPABX, CCTV, pest control, etc.
 </li>
 <li>
 Manage office infrastructure, including housekeeping, pantry, carpentry, electrical works, printing/stationery, and telecommunication needs.
 </li>
 <li>
 Raise PR/PO in SAP for all admin-related procurements and services.
 </li>
 <li>
 Coordinate guest visits, factory events, employee engagement programs, and welfare activities.
 </li>
 <li>
 Ensure accurate supervision of office assistants and monitor daily attendance.
 </li>
 <li>
 Plan and organize company functions, celebrations, and emergency arrangements.
 </li>
 <li>
 Ensure timely local purchases (e.g., uniforms, safety shoes) and vendor payments.
 
 
 </li>
 </ul>
 
 2.
 
 Health, Safety &amp; Environment (HSE)
 
 
 
 
 <ul>
 <li>
 Lead the formation and implementation of safety committees and drive safety awareness across the facility.
 </li>
 <li>
 Conduct training sessions on ERT, fire safety, first aid, and plant safety protocols.
 </li>
 <li>
 Carry out accident investigations and implement corrective/preventive actions.
 </li>
 <li>
 Maintain all safety-related registers and coordinate annual employee health checkups in compliance with the Factories Act.
 </li>
 <li>
 Ensure internal audits and compliance with ISO 9001, EMS 14001, OHSAS, and 5S practices.
 </li>
 <li>
 Celebrate Safety Week, Environment Day, and other safety-related events.
 
 
 </li>
 </ul>
 
 3.
 
 Legal &amp; Statutory Compliance
 
 
 
 
 <ul>
 <li>
 Manage all factory and labour law compliances including Factory License, Form 27, Annual Returns, and Registration Certificates.
 </li>
 <li>
 File all required MPCB (Pollution Control Board) returns and ensure environmental compliance (hazardous waste, e-waste, emission monitoring, etc.).
 </li>
 <li>
 Coordinate with MSEB, MIDC, PCMC, and other local authorities to ensure regulatory adherence.
 </li>
 <li>
 Monitor contractor/vendor compliance with all applicable labour and statutory norms.
 
 
 </li>
 </ul>
 
 4.
 
 Industrial Relations
 
 
 
 
 <ul>
 <li>
 Support senior leadership in maintaining healthy and harmonious industrial relations with the union.
 </li>
 <li>
 Effectively handle contract labour issues and employee grievances.
 </li>
 <li>
 Promote employee cooperation during policy rollouts and key management decisions.
 
 
 </li>
 </ul>
 
 5.
 
 Contract Labour Management
 
 
 
 
 <ul>
 <li>
 Plan and monitor contractual manpower deployment as per operational requirements.
 </li>
 <li>
 Ensure timely availability of contract manpower and track daily workforce reports.
 </li>
 <li>
 Implement engagement and retention strategies to reduce attrition and improve productivity.
 
 
 </li>
 </ul>
 
 6.
 
 Infrastructure Development
 
 
 
 
 <ul>
 <li>
 Oversee new project infrastructure development including layout planning, budgeting, and execution within timeline.
 </li>
 <li>
 Manage all repair &amp; maintenance activities of factory assets and utilities.
 </li>
 <li>
 Liaise with government authorities for necessary permits, licenses, and compliance for infrastructure work.
 
 
 </li>
 </ul>
 
 
 Qualifications &amp; Experience:
 
 
 
 
 <ul>
 <li>
 Graduate/Postgraduate in any discipline. Certification in Admin, Industrial Safety, or Facility Management preferred.
 </li>
 <li>
 12&ndash;15 years of experience in plant/factory administration, infrastructure, and compliance management.
 </li>
 <li>
 Proficiency in SAP and MS Office.
 </li>
 <li>
 Knowledge of local regulations, Marathi language, and stakeholder management is essential.
 </li>
 </ul>
</div>

Assistant Manager/ Manager- Admin & Facility, Khalapur Project

<div>
 
 
 Role Summary
 
 
 
 
 As an
 
 Assessment Sales Manager
 
 at L&amp;T EduTech, you will be responsible for driving the adoption and expansion of our digital assessment platform across three critical verticals:
 
 Corporate Enterprises, Government Bodies, and Academic Institutions
 
 . This full-cycle sales role demands a strategic hunter mindset, deep domain understanding, and strong relationship-building skills to deliver revenue targets and establish L&amp;T EduTech as the preferred assessment partner.
 
 
 
 
 Key Responsibilities
 
 
 
 
 What You Bring
 
 
 
 
 <ul>
 <li>
 Lead Generation &amp; Market Outreach
 </li>
 <li>
 Generate qualified leads across corporate (BFSI, IT, FMCG), government (central/state), and academic (universities, colleges) sectors.
 </li>
 <li>
 Execute outreach via cold calls, email, LinkedIn, events, and tender platforms (GeM, eProcurement).
 </li>
 <li>
 Consultative Sales &amp; Demos
 </li>
 <li>
 Conduct discovery meetings with key stakeholders (CHROs, L&amp;D Heads, Govt. officials, VCs, Deans).
 </li>
 <li>
 Deliver tailored product demos and proposals focused on secure proctoring, adaptive assessments, compliance, and analytics.
 </li>
 <li>
 Proposal &amp; Contract Management
 </li>
 <li>
 Drive pricing, licensing, SLA negotiations, and contract finalization.
 </li>
 <li>
 Lead bid responses for tenders&mdash;drafting executive summaries, technical narratives, and compliance documents.
 </li>
 <li>
 Pipeline &amp; Revenue Management
 </li>
 <li>
 Maintain accurate CRM data (e.g., Zoho) on pipeline, stages, and forecasts.
 </li>
 <li>
 Achieve quarterly and annual sales targets across all verticals.
 </li>
 <li>
 Relationship &amp; Account Growth
 </li>
 <li>
 Nurture senior-level relationships to ensure client retention, upsell/cross-sell, and renewals.
 </li>
 <li>
 Conduct QBRs and identify opportunities for co-branding, joint research, and case studies.
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Work closely with Legal, Finance, Product, and Delivery for smooth deal execution and onboarding.
 </li>
 <li>
 Share market insights to influence product strategy and collaborate with Marketing on campaigns and assets.
 </li>
 <li>
 Experience: 6&ndash;12 years in B2B sales across EdTech, SaaS, HR Tech, or Assessments, with exposure to at least two verticals: corporate, government, academic.
 </li>
 <li>
 Sales Expertise: Proven ability to run full-cycle enterprise sales and meet quotas.
 </li>
 <li>
 Domain Knowledge:
 </li>
 <ul>
 <li>
 Government procurement and tendering (GeM, RFPs, compliance).
 </li>
 <li>
 Academic accreditation (NAAC, NBA, UGC).
 </li>
 <li>
 Corporate L&amp;D and assessment needs.
 </li>
 </ul>
 <li>
 Skills: Strong in consultative selling, negotiation, proposal writing, and presentations.
 </li>
 <li>
 Tools: Proficient in CRM (Zoho or similar) with a data-driven sales approach.
 </li>
 </ul>
</div>

Enterprise - Assessment Sales

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 Manager &ndash; Corporate Communications
 
 
 
 
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer. &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager - Corporate Communications
 
 
 
 
 Location:
 
 Mumbai
 
 
 
 Department:
 
 Corporate Communications, Branding &amp; Events
 
 
 
 Reports To:
 
 Head &ndash; Corporate Communications, Branding &amp; Events
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 We are seeking a dynamic and strategic Corporate Communications Manager to lead and manage internal and external communications initiatives tailored to a B2B audience in the aviation services sector. This role plays a pivotal part in shaping AISATS&rsquo; narrative, showcasing the company&rsquo;s service offerings, strengthening stakeholder relationships and driving engagement across internal and external audiences.
 
 
 
 
 
 AISATS operates in a niche, operationally intensive environment where communication must be purposeful, professional and aligned with the expectations of airline partners, regulatory bodies and relevant stakeholders. The ideal candidate will understand the nuances of B2B communication and be adept at crafting content that informs, engages and builds trust, without relying on mass-market appeal.
 
 
 
 
 
 As part of the AISATS Corporate Communications, Branding &amp; Events team, the candidate will be responsible for enhancing the company&rsquo;s brand image, managing media relations/external communications, driving internal communications and ensuring consistent messaging across all platforms. This position is geared towards individuals whose interests lie in shaping AISATS&rsquo; communications strategy and content management capability.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic Communication Planning
 
 
 
 &bull;Develop and implement integrated communication strategies that support AISATS&rsquo; business goals, enhance brand reputation, and drive stakeholder engagement.
 
 
 &bull;Align all messaging with AISATS&rsquo; mission, values, and strategic priorities, ensuring consistency across internal and external channels.
 
 
 &bull;Identify communication opportunities around key business initiatives, change management and leadership visibility.
 
 
 &bull;Conduct periodic audits of communication effectiveness and recommend improvements based on feedback and performance metrics.
 
 
 &bull;Collaborate with senior leadership to shape narratives that reflect AISATS&rsquo; vision and position the company as a thought leader in the aviation services sector.
 
 
 
 
 
 
 Internal &amp; External Communications
 
 
 
 &bull;Draft, edit and manage high-quality content for internal and external audiences, including newsletters, newsflashes, leadership messages, employee engagement campaigns and promotional materials.
 
 
 &bull;Ensure all communication is consistent in tone, aligned with AISATS&rsquo; brand voice and tailored to the target audience for maximum impact.
 
 
 &bull;Support the development of press releases, editorials, media statements and crisis communication materials in collaboration with relevant stakeholders.
 
 
 &bull;Work with AISATS&rsquo; PR agency to coordinate media outreach, ensure timely dissemination of communication assets and monitor coverage.
 
 
 &bull;Collaborate with internal teams to gather stories, updates and insights that reflect AISATS&rsquo; values, achievements and strategic priorities.
 
 
 &bull;Maintain a content calendar to ensure timely and strategic communication rollouts across channels.
 
 
 &bull;Contribute to speechwriting and executive communications to support leadership visibility and thought leadership initiatives.
 
 
 
 
 
 
 Social Media Management &amp; Content Creation
 
 
 
 &bull;Develop and execute engaging, brand-aligned content for AISATS&rsquo; social media platforms, including LinkedIn, Instagram and YouTube, using tools like Canva and other design/video editing software.
 
 
 &bull;Create a mix of static posts, carousels, reels and short-form videos to showcase AISATS&rsquo; milestones, employee stories, operational excellence, and thought leadership.
 
 
 &bull;Monitor social media trends, hashtags, and viral content to identify opportunities and risks that may impact AISATS&rsquo; reputation or visibility.
 
 
 &bull;Collaborate with internal teams to source content ideas and ensure timely coverage of key events, campaigns and initiatives.
 
 
 &bull;Track and analyze performance metrics across platforms using native analytics tools and dashboards; provide regular reports with insights and recommendations for optimization.
 
 
 &bull;Ensure all social media content adheres to AISATS&rsquo; brand guidelines, tone of voice and strategic messaging priorities.
 
 
 
 
 
 
 Crisis Communication and Reputation Management
 
 
 
 &bull;Develop and maintain a robust crisis communication framework to ensure timely, transparent and effective responses during crises.
 
 
 &bull;Collaborate with internal stakeholders and external PR agencies to craft accurate and sensitive messaging.
 
 
 &bull;Act as a key communication liaison during emergencies, ensuring alignment across leadership, operations, relevant stakeholders and media.
 
 
 &bull;Monitor media and social media channels for emerging issues and provide proactive recommendations to mitigate potential reputational impact.
 
 
 &bull;Prepare holding statements, FAQs, escalation protocols etc. to support rapid response and business continuity.
 
 
 
 
 
 
 Website Content &amp; SEO
 
 
 
 &bull;Update and maintain content on the AISATS website to ensure accuracy, relevance, and alignment with brand standards.
 
 
 &bull;Implement SEO best practices to enhance website visibility and search performance.
 
 
 &bull;Process and manage requests for website updates in a timely manner.
 
 
 
 
 
 
 Branding:
 
 
 
 &bull;Provide support to the AISATS Brand team as assigned by Head, Corporate Communications, Branding &amp; Events.
 
 
 &bull;Responsible for ensuring consistent representation of the AISATS brand across all communication materials.
 
 
 &bull;Oversee branding compliance in company giveaways, promotional items, and visual assets.
 
 
 &bull;Act as a brand guardian to uphold AISATS&rsquo; identity and messaging standards across all touchpoints.
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS &amp; SKILLS
 
 
 
 &bull;Bachelor&rsquo;s Degree from accredited University, preferably in mass communication, marketing or a relevant field.
 
 
 &bull;Ability to work independently while driving strategic communication initiatives across the organization.
 
 
 &bull;Proven experience in managing high-impact campaigns that align with business objectives.
 
 
 &bull;Skilled in maintaining consistent messaging across all internal and external communication touchpoints.
 
 
 &bull;Proactive and collaborative approach to stakeholder engagement and cross-functional coordination.
 
 
 &bull;Strong capability to translate complex business priorities into clear, compelling narratives and communication materials.
 
 
 
 
 
 
 EXPERIENCE
 
 
 
 &bull;5-10 years of experience in corporate communications.
 
 
 &bull;Experienced in crafting compelling B2B communication strategies
 
 
 &bull;Experienced in managing different social media channels
 
 
 &bull;Working Knowledge of Microsoft Office and web content management systems
 
 
 &bull;Strong understanding of brand alignment, storytelling, and audience engagement.
 
 
 &bull;Ability to multi-task and re-prioritize as required
 
 
 &bull;Desire to take full ownership of assigned projects and ability to work independently
 
 
 &bull;Strong interpersonal and verbal communication skills
 
 
 &bull;Strong copywriting and copyediting skills (writing samples are a plus)
 
 
 &bull;Good organizational and coordination skills
 
 
 &bull;Proficiency in Canva (for creating visual content and short-form videos)
 
 
 
 
 
 
 PERSONAL ETHICS
 
 
 
 &bull;Integrity, honesty with strong sense of ethics and empathy
 
 
 &bull;Good oral and written communication&rsquo;
 
 
 &bull;Team player
 
 
 &bull;Analytical and intuitive skills
 
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Manager – Corporate Communications

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