f&b manager

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senior f&b supervisor (female) Jobs in Oman

senior f&b supervisor (female)

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f&b support expert

senior f b supervisor female

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25173817
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Senior F&B Supervisor (Female)

<div>Additional Information 
Job Number25173817 
Job CategoryFood and Beverage &amp; Culinary 
LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Alila Hotels

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 Alila
 
 means &ldquo;Surprise&rdquo; in Sanskrit, which suitably describes the refreshing character of our properties and the reaction of our guests when they stay with us.
 
 
 
 OUR PURPOSE
 
 
 We care for people so they can be their best
 
 
 
 Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment &mdash; engaged, fulfilled, and ready to take on the world.
 
 
 
 BRAND TARGET
 
 
 Well-traveled guests seeking reflection and impactful connections
 
 
 
 
 BRAND PROMISE
 
 
 To craft rare and intimate experiences
 
 
 
 
 BRAND PRINCIPLES
 
 
 Contemporary expression of centuries-old traditions
 
 
 
 
 Authentic experiences on the road less traveled
 
 
 
 
 Sustainable, community-enriching mindset
 
 
 
 
 World-class service from local experts
 
 
 
 
 GUESTS NEED
 
 
 To relax, recharge, and re-energize
 
 
 
 
 PROPERTY TIER
 
 
 Luxury
 
 
 
 
 PORTFOLIO
 
 
 Boundless
 
 
 
 
 FINANCIAL ACCOUNTABILITY
 
 
 
 <ul>
 <li>
 Can operate the cashier system as per the company standards;
 </li>
 <li>
 Operate the POS system as per the company policy (no access to Void and Manager Reports).
 
 
 </li>
 </ul>
 
 CONDITIONS OF WORK
 
 
 
 <ul>
 <li>
 Work in a variety of Food &amp; Beverage environments including indoor and outdoor conditions, as well as exposure to smoky environments and harsh variations in weather conditions;
 </li>
 <li>
 Some heavy lifting may be required while on duty.
 
 
 </li>
 </ul>
 
 Role Overview
 
 
 
 <ul>
 <li>
 Makes sure that the guests feel always at ease and find everything to their taste;
 </li>
 <li>
 Provides guests with a friendly, competent and top quality service ensuring maximum guest satisfaction in a manner consistent with house standards;
 </li>
 <li>
 To be honest and reliable;
 </li>
 <li>
 Co-operates with the rest of the team for a smooth operation;
 </li>
 <li>
 Has a good knowledge of the food and beverages served in the restaurant / bar;
 </li>
 <li>
 Serves food and beverages to guests according to the sequence of service learnt during training;
 </li>
 <li>
 Performs various incidental duties to increase guest&rsquo;s enjoyment and facilitate a smooth overall operation of the dining room;
 </li>
 <li>
 Greets the guest with a warm smile and by name if possible;
 </li>
 <li>
 Maintains an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&amp;B standards manual;
 </li>
 <li>
 Should be flexible and ready to work any shift given as per the requirement of the Outlet and Business Needs.
 
 
 </li>
 </ul>
 
 MAIN DUTIES
 
 
 
 <ul>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety;
 </li>
 <li>
 To report for duty punctually, wearing the correct uniform and name tag at all times;
 </li>
 <li>
 To attend and contribute to all staff meetings, Departmental and Hotel trainings scheduled and other related activities;
 </li>
 <li>
 To respond to any changes in the restaurant function as instructed by the hotel;
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control;
 </li>
 <li>
 To work split shifts as and when required;
 </li>
 <li>
 To be available to be cross trained in any other department of the hotel;
 </li>
 <li>
 Identify and anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information;
 </li>
 <li>
 Meet all needs and requests of guests within acceptable enterprise timeframes;
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service;
 </li>
 <li>
 Recognize guests dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Alila Jabal Akhdar guest feedback / complaint procedures SOP;
 </li>
 <li>
 Offer assistance to colleagues when required, to ensure designated work goals are met;
 </li>
 <li>
 Demonstrate trust, support and respect towards team members in day-to-day work activities;
 </li>
 <li>
 Conduct communication with guests and colleagues in a polite, professional and friendly manner;
 </li>
 <li>
 Practice high standards of personal presentation in accordance with Alila Jabal Akhdar grooming &amp; presentation standards;
 </li>
 <li>
 Seek assistance from other team members, supervisors and managers when required;
 </li>
 <li>
 Provide the perfect service experience for every guest. Ensure that Guest feels important and welcome in the restaurant;
 </li>
 <li>
 Always follow the hygiene standard, anti COVID-19 measures and policies;
 </li>
 <li>
 All team members (male/female) must be able to carry tray for food and beverage, including clearance.
 
 
 </li>
 </ul>
 
 OPERATIONAL DUTIES
 
 
 
 <ul>
 <li>
 Awareness and sensitivity to the concept of luxury and quality.
 </li>
 <li>
 Address special guest preferences recorded in guest history profiles.
 </li>
 <li>
 Ensure Hostess Team provide quality service to the guests by responding to requests promptly, efficiently and courteously during and throughout the guest&rsquo;s experience.
 </li>
 <li>
 Identify and anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service.
 </li>
 <li>
 Ensures hostess desk/door is manned at all times so that all customers receive a friendly &amp; prompt welcome.
 </li>
 <li>
 Schedule dining reservations and arranges parties or special services for customers according to the restaurant reservations SOP.
 </li>
 <li>
 Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.
 </li>
 <li>
 Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift.
 </li>
 <li>
 Thorough knowledge of the menu to answer any questions the guests may have and should inform guests of any specials at time of seating.
 </li>
 <li>
 Immediately shares guest name to relevant service staff directly after seating.
 </li>
 <li>
 Responsible for the collection and input of any relevant guest history in profile.
 </li>
 <li>
 To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned;
 </li>
 <li>
 To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department;
 </li>
 <li>
 To ensure that the Place of Work and surrounding area is kept clean, disinfected and organized at all times;
 </li>
 <li>
 To monitor operating supplies and reduce spoilage and wastage;
 </li>
 <li>
 Answers telephone within 3 rings using the Alila Jabal Akhdar standard script;
 </li>
 <li>
 Review the notice board and outlet briefing sheets on a daily basis to be well informed of Alila Jabal Akhdar events, arrivals, information, sold-out items, daily specials and any other information that may be relevant to the job;
 </li>
 <li>
 Ensures that all menus, beverage lists and dock presenters are clean and in top condition in the restaurant area;
 </li>
 <li>
 To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests;
 </li>
 <li>
 Suggest to manager or supervisor any training needed to enhance performance;
 </li>
 <li>
 Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required;
 </li>
 <li>
 Report any possible theft or misuse of the property immediately to a member of management;
 </li>
 <li>
 Carry out any other reasonable duties as assigned by the Outlet Supervisor, Outlet Manager, F&amp;B Manager, Chef de Cuisine or Senior Management;
 </li>
 <li>
 Actively collecting and sharing any guests preferences regarding their stay and their dining experiences;
 </li>
 <li>
 To handle guest allergies in professional and courteous manner with immediate reporting to F&amp;B Manager, Chef De Cuisine and Chef and Beverage Director
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 At least 2 Years Minimum experience in F&amp;B
</div>

Food & Beverages Hostess

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 
 General Responsibility
 
 
 
 
 
 Must have minimum 2 Years Experience in F&amp;B Luxury Hotels.
 
 
 
 <ul>
 <li>
 Oversee all front and back of the house restaurant operations.
 </li>
 <li>
 Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.
 </li>
 <li>
 Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.
 </li>
 <li>
 Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.
 </li>
 <li>
 Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
 </li>
 <li>
 Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
 </li>
 <li>
 Maintain quality control for all food and beverage.
 </li>
 <li>
 Be reliable and ensure you and all team members are at work on time.
 </li>
 <li>
 Project future needs for goods, fruits, beverage stationary ,cleaning product order accordingly.
 </li>
 <li>
 Oversee heath code compliance and sanitation standards.
 </li>
 <li>
 Carry out all professionally reasonable instructions given by your superior.
 </li>
 <li>
 Monitoring inventory for CCG and all equipment required for outlets.
 </li>
 <li>
 Conducting regular inspection of dispense bar/ lounge bar to determine whether proper standards of hygiene.
 </li>
 <li>
 Monitoring the restaurant cash flow and settling outstanding bills.
 </li>
 <li>
 Checking in on dining guests to enquire about food and service quality.
 </li>
 <li>
 Resolving guests' complaints in professional manner.
 </li>
 <li>
 Generate weekly, monthly and annual reports.
 </li>
 <li>
 Attend quarterly P&amp;L meeting.
 </li>
 <li>
 Seek ways to cut waste and decrease operational costs.
 
 
 </li>
 </ul>
 
 PHYSICAL EFFORT:-
 
 
 
 This position requires minimal stooping, lifting and substantial walking. All employees must maintain a neat, clean and well-groomed appearance.
 
 
 
 
 WORK CONTACTS: -
 
 
 Daily contact with restaurant manager or F&amp;B manager etc.
 
 
 
 
 WORKING CONDITION: -
 
 
 Must be able to work in a high volume fast paced environment.
 
 
 
 Technical Expertise Restaurant Supervisor
 
 
 
 <ul>
 <li>
 Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.
 </li>
 <li>
 Ensure service style, tabletop and overall presentation of the product in accordance with the hotel&rsquo;s image.
 </li>
 <li>
 Responsible in making floor assignment during the shift.
 </li>
 <li>
 Responsible in keeping the operation running smoothly.
 </li>
 <li>
 Find the guest feedback and take necessary action if something is not match with the standard.
 </li>
 <li>
 Reviewing customers surveys to develop and implement way to improve customer service.
 
 
 </li>
 </ul>
 
 
 Bar Supervisor
 
 
 
 
 <ul>
 <li>
 Monitoring the bar operational and supporting the bar attendant if required.
 </li>
 <li>
 Ability to use standard software application and hotel systems including point of sale systems.
 </li>
 <li>
 Plan and control beverage inventory level
 </li>
 <li>
 Ensure all established standards of operation are implemented.
 </li>
 <li>
 Work together with accounting to prepare and implement inventory procedures
 </li>
 <li>
 Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
 </li>
 <li>
 Work together with the outlet manager forconsistence work performance
 </li>
 <li>
 Maintaining effective controls in the Beverage Department.
 </li>
 <li>
 Responsible to train staff on daily basis
 </li>
 </ul>
</div>

F&B Team Lead

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 FINANCIAL ACCOUNTABILITY
 
 
 
 <ul>
 <li>
 Assume in all section of the kitchen the control of food requisitioning, preparation, and waste for the purpose of maintaining the proper food cost.
 </li>
 <li>
 Directly maximize colleague productivity to minimize payroll costs.
 
 
 </li>
 </ul>
 
 CONDITIONS OF WORK
 
 
 
 <ul>
 <li>
 The Chef De Cuisine is in charge of controlling the sections within the kitchen as vegetable garnish, meat station, cold appetizer, pastry section etc.He also will work at any shift as requested and assist in private event operations, as required, including weekends / holidays.
 </li>
 <li>
 Flexible and good in multi-tasking.
 </li>
 <li>
 Able to work under pressure.
 </li>
 <li>
 Some heavy lifting may be required while on duty.
 
 
 </li>
 </ul>
 
 Role Overview
 
 
 
 <ul>
 <li>
 Control the Culinary operation different section.
 </li>
 <li>
 Ensure the smooth running of the kitchen sections and see that all areas and sections are maintained following Alila Jabal Akhdar F&amp;B Culinary standards.
 </li>
 <li>
 Supervise, prepare and/or cook any food on a daily basis according to business requirements.
 </li>
 <li>
 Maintains an efficient workflow by adhering to the Sequence of Service and all-time frames and standards detailed in relevant SOPs in the F&amp;B standards manual.
 </li>
 <li>
 Should be flexible and ready to work any shift given as per the requirement of the operation.
 
 
 </li>
 </ul>
 
 COMMUNICATION
 
 
 
 <ul>
 <li>
 The Chef De Cuisine interacts daily with the
 </li>
 <li>
 Food suppliers Jr. Sous Chef, Chef de Partie, Demi-Chef
 </li>
 <li>
 In-house Guests
 
 
 </li>
 </ul>
 de Partie and junior rank-in-file Commis within their respective kitchens.
 
 
 <ul>
 <li>
 Kitchen management.
 </li>
 <li>
 All Outlet Staff members.
 
 
 </li>
 </ul>
 
 MAIN DUTIES
 
 
 
 <ul>
 <li>
 Reports on time to duty.
 </li>
 <li>
 Ensures proper daily ingredient preparation of menu items within the kitchen section.
 </li>
 <li>
 Directly manages food production and waste generated in the kitchen.
 </li>
 <li>
 Gives food preparation tasks to the team sections and monitor that they are carried out in the correct manner.
 </li>
 <li>
 Keeps the sections clean and sanitized, while following HACCP standards
 </li>
 <li>
 Any other duties as may reasonably be requested by the management.
 </li>
 <li>
 Meet all needs and requests of customers within acceptable enterprise timeframes.
 </li>
 <li>
 Identify and take all opportunities to enhance the quality of service.
 </li>
 <li>
 Offer assistance to colleagues when required, to ensure designated work goals are met.
 </li>
 <li>
 Demonstrate trust, support, and respect towards team members in day-to-day work activities.
 </li>
 <li>
 Conduct communication with colleagues in a polite, professional, and friendly manner.
 </li>
 <li>
 Practice high standards of personal presentation in accordance with Alila Jabal Akhdar F&amp;B Culinary grooming &amp; presentation standards.
 </li>
 <li>
 Seek assistance from other team members, supervisors and managers when required.
 </li>
 <li>
 Looks for ways to go above and beyond the customers&rsquo; expectations.
 </li>
 <li>
 Has a full understanding of the brand concept, history and vision and can explain when asked for.
 </li>
 <li>
 Has completed basic food hygiene training. Ensure that brand standards in regard to hygiene are adhered to at all times on the kitchen - i.e. labels, FIFO...
 </li>
 <li>
 Ensures that all side duties and cleaning schedules are completed as per daily checklists.
 </li>
 <li>
 Completes all checklists as required daily, weekly, and monthly for the kitchen.
 </li>
 <li>
 Proactive in attending all trainings as required by the business.
 </li>
 <li>
 Actively looks for ways in which they can develop their career.
 </li>
 <li>
 Communicates to managers any issues immediately.
 </li>
 <li>
 Actively engages with colleagues at all times.
 
 
 </li>
 </ul>
 
 ADMINISTRATION
 
 
 
 <ul>
 <li>
 Review the notice board and outlet briefing sheets on a daily basis to be well informed of Alila Jabal Akhdar F&amp;B Culinary events, city information, rosters, sold-out items, daily specials and any other information that may be relevant to the job.
 </li>
 <li>
 Complete cleaning, opening &amp; closing checklists when instructed by senior colleagues.
 </li>
 <li>
 Assist in recording inventories / stock-takes as required.
 </li>
 </ul>
</div>

Chef de Cuisine European cuisine

Crowne Plaza Hotel

<div>Your day-to-day key responsibilities

F&amp;B Service Operations:
<ul><li>Oversee daily F&amp;B service operations across all outlets (restaurant, bar, room service, banquets, etc.)</li></ul>
<ul><li>Ensure exceptional guest service standards and memorable experiences.</li></ul>
<ul><li>Implement and monitor SOPs for service excellence.</li></ul>
<ul><li>Lead, train, and motivate F&amp;B service staff to meet performance targets.</li></ul>
<ul><li>Collaborate with sales &amp; events teams for smooth banquet and event execution.</li></ul>
<ul><li>Work closely with outlet managers on menu development, seasonal promotions, signature dishes, and theme night concepts to drive guest engagement and revenue.</li></ul>

Kitchen &amp; Culinary Oversight:
<ul><li>Supervise all kitchen operations, ensuring consistency, quality, and presentation of food.</li></ul>
<ul><li>Partner with the Chef on menu planning, food costing, and innovation.</li></ul>
<ul><li>Ensure full compliance with HACCP standards and all food safety regulations.</li></ul>
<ul><li>Oversee kitchen staff hiring, training, and performance management.</li></ul>
<ul><li>Monitor kitchen inventory, procurement, and stock rotation to minimize waste and control costs.</li></ul>

People
<ul><li>Supervise all kitchen operations, ensuring consistency, quality, and presentation of food.</li></ul>
<ul><li>Partner with the Executive Chef on menu planning, food costing, and innovation.</li></ul>
<ul><li>Ensure full compliance with HACCP standards and all food safety regulations.</li></ul>
<ul><li>Oversee kitchen staff hiring, training, and performance management.</li></ul>
<ul><li>Monitor kitchen inventory, procurement, and stock rotation to minimize waste and control costs.</li></ul>

Guest Experience
<ul><li>Ensure every guest interaction&mdash;whether in the restaurant, through room service, or at events&mdash;is consistently excellent.</li></ul>
<ul><li>Act as the main point of contact for VIPs, special occasions, and guest feedback.</li></ul>
<ul><li>Monitor guest satisfaction scores and online reviews to identify trends and areas for improvement.</li></ul>
<ul><li>Implement service recovery processes and train staff on personalized service and upselling.</li></ul>
<ul><li>Collaborate with marketing and guest relations to create unique F&amp;B experiences that enhance the hotel&rsquo;s brand.</li></ul>

Financial
<ul><li>Assist in preparing the annual F&amp;B budget and manage departmental expenses.</li></ul>
<ul><li>Monitor and manage F&amp;B financial performance, including forecasting and reporting.</li></ul>
<ul><li>Drive revenue through creative promotions, menu innovation, and upselling strategies.</li></ul>
<ul><li>Identify new sales opportunities in collaboration with the catering and events team.</li></ul>
<ul><li>Ensure secure handling of credit and financial transactions.</li></ul>
<ul><li>Foster collaboration between service and kitchen teams for efficient operations.</li></ul>
<ul><li>Ensure compliance with all health, safety, and licensing regulations.</li></ul>

Qualifications Required
<ul><li>Bachelor&rsquo;s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field</li></ul>
<ul><li>4+ years&rsquo; related experience, including management experience</li></ul>
<ul><li>Must obtain certifications or permits as required by local government</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Food and Beverage Operations Manager

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 Alila Jabal Akhdar is looking for an energetic, self motivated, experienced, creative, innovative individual, for the position of F&amp;B Manager. The ideal candidate is someone who is currently an experienced Asst. F&amp;B Director/Manager, in medium to large F&amp;B Operation, with a good experience of working in Ultra luxury hotel operations.
 
 
 
 General Mission
 
 
 
 <ul>
 <li>
 To be committed and dedicate time, effort and attention to offering a food and beverage offering, which in quality and presentation reflects the vision and brand personality of the hotel
 </li>
 <li>
 To supervise and coordinate all business activities in Food &amp; Beverage Service
 </li>
 <li>
 To consistently monitor F&amp;B cost and recommend pro-active action to enhance the profitability of the Food &amp; Beverage department.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Build teamwork and enhance the team&rsquo;s commitment to their work and the hotel.
 </li>
 <li>
 Delegate appropriate responsibility to others based on their ability whilst ensuring they are empowered and have the resources.
 </li>
 <li>
 Achieve a record of success in identifying talent, interviewing and hiring people.(&ldquo;Getting the right person in the right job&rdquo;)
 </li>
 <li>
 Communicate the vision and brand personality to the team and ensure it is integrated in the department&rsquo;s business practices.
 </li>
 <li>
 Actively and successfully train people for current assignments and future growth.
 </li>
 <li>
 Set and communicate high performance standards.
 </li>
 <li>
 Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
 </li>
 <li>
 Ensure all employees under your supervision are scheduled in accordance with business needs.
 
 
 </li>
 </ul>
 Budgeting and Finance
 
 
 <ul>
 <li>
 Proficient Financial Acumen
 </li>
 <li>
 Prepare the annual business plan for all F&amp;B outlets.
 </li>
 <li>
 Monitor the outlets&rsquo; budget and proactively implement corrective action where necessary.
 </li>
 <li>
 Control cost whilst ensuring guests get value for money.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
 </li>
 <li>
 Conduct regular brief, concise, well prepared departmental meetings and ensure follow-up.
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Adjust to changes in job requirements and the hotel&rsquo;s operational strategies to meet business needs.
 </li>
 <li>
 Maintain and achieve Guest satisfaction scores.
 </li>
 <li>
 Maintain an efficient and effective administrative system.
 </li>
 <li>
 Continue professional development by self-directed learning and participation in company sponsored training programs.
 </li>
 <li>
 Keep abreast of developments affecting your field of expertise.
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 Plan and recommend replacement of FF&amp;E and OE in accordance with needs and available budget.
 </li>
 <li>
 Ensure the correct implementation of all cash-handling procedures in the departments under your supervision.
 </li>
 <li>
 Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
 </li>
 <li>
 Work together with Marketing Communications to achieve high impact exposure of the hotel&rsquo;s F&amp;B facilities in the market.
 </li>
 </ul>
</div>

F&B Manager

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