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senior field service engineer

KONE

<div>Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.
KONE Middle East, Turkey &amp; Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Senior Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget. 
 
The successful candidate will be accountable for planning, managing, and controlling the field service operations in his/her area according to the service contract requirements, company policies, and KONE processes.
The Senior Service Engineer will also be the first point of contact for all technical or operational issues raised by any customer and will be accountable for the costs of the maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenues of callout and service repairs sales.
A service mindset is an outlook that focuses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader along with a customer-focused attitude.
Responsibilities
<ul><li>Accountable for customer satisfaction through quality of service and precise communication including equipment safety and performance
</li><li>Resolving customer service quality complaints and invoicing complaints related to maintenance operations
</li><li>Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations
</li><li>Control of the field operations costs, callouts, and service repair sales.
</li><li>Managing the third-party inspection visits and follow-up actions
</li><li>Validates the service contract and technical terms with sales
</li><li>Accountable for the planned maintenance scheduling, optimized routing, and performing site audits
</li><li>Investigating accidents and following company policy on evidence custody and internal reporting
</li><li>Accountable for the performance of assigned technicians and for their motivation and competence development
</li></ul>Requirements
<ul><li>Bachelor&rsquo;s degree in Electrical, Mechatronics, Electronics, or Industrial Engineering.
</li><li>Driven and energetic representative with strong analytical skills and the ability to learn quickly.
</li><li>Experience in elevator service operations or service sales is preferred.
</li><li>Fluent in English, with Arabic proficiency considered a plus.
</li><li>Self-motivated, goal-oriented, and well-organized individual with a strong focus on customer service.
</li><li>Open to applicants from any location; GCC experience is an advantage but not required.
</li><li>Strong aptitude for understanding and analyzing customer needs to provide customized solutions.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Senior Service Engineer

GCG Enterprise Solutions

<div>
 Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.
 
 
 By embracing the printing industry&rsquo;s phenomenal digital transformation over the years, &lsquo;GCG-DDS&rsquo; developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client&rsquo;s businesses.
 
 
 Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG&rsquo;s holding company &ndash; The Ghobash Group.
 
 
 Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE
 
 
 
 Job Description
 
 
 
 We are seeking a skilled Service Engineer to provide dedicated on-site technical support for printing infrastructure and Managed Print Services (MPS). The role is responsible for first-level and basic second-level support, preventive maintenance, incident resolution, and coordination with centralized service teams to ensure optimal device performance, SLA compliance, and customer satisfaction.
 
 
 <ul>
 <li>
 Provide on-site first-level and basic second-level support for printers and MPS environments
 </li>
 <li>
 Maintain, troubleshooting, and repair printers and related hardware
 </li>
 <li>
 Perform preventive maintenance and routine health checks on printing devices
 </li>
 <li>
 Monitor device performance, consumables, and service alerts to ensure uninterrupted operations
 </li>
 <li>
 Act as the primary on-site technical point of contact for MPS-related issues
 </li>
 <li>
 Escalate complex incidents to senior engineers or vendors and coordinate timely resolution
 </li>
 <li>
 Maintain accurate service documentation, incident logs, and asset records
 </li>
 <li>
 Support continuous service improvement initiatives and follow standard service procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Diploma in IT, Electronics, or a related field
 </li>
 <li>
 Bachelor&rsquo;s degree in IT, Engineering, or equivalent practical experience
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 3-5 years of experience in printer maintenance, technical support, or service engineering
 </li>
 <li>
 Experience supporting Managed Print Services (MPS) in a customer-dedicated or on-site role
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Strong troubleshooting and problem-solving skills
 </li>
 <li>
 Good understanding of printing systems and MPS environments
 </li>
 <li>
 Basic knowledge of IT hardware, networks, and system troubleshooting
 </li>
 <li>
 Ability to coordinate effectively with internal teams and external vendors
 </li>
 <li>
 Strong documentation and reporting skills
 </li>
 <li>
 Customer-focused mindset with good communication skills
 </li>
 </ul>
</div>

Service Engineer (Field-Base)

SECURETECH

The company is looking for a mid to senior level Field Systems Engineer to deploy, operate, and troubleshoot our software products in large-scale customer environments. This role is hands-on, customer-facing, and product-centric, working closely with engineering, support, and client technical teams. The role might be a good fit for an ex. system administrator or devops.You will be responsible for on-site deployments, hardware setup, system configuration, and production troubleshooting across Linux and Windows environments.This position requires relocation to Abu Dhabi, United Arab Emirates. The company provides relocation support - flight tickets, visa, and medical insurance.Key Responsibilities<ul><li>Participate in the product development lifecycle, providing feedback from real-world deployments</li><li>Design server architectures and perform capacity planning for customer installations</li><li>Travel to customer sites to install, configure, and support hardware and software</li><li>Deploy, configure, and manage Linux and Windows server-based applications</li><li>Set up and operate backend services and databases, including:</li><li>MSSQL, PostgreSQL, MariaDB, Redis, MinIO</li><li>Configure and maintain web servers (e.g. nginx)</li><li>Write and maintain deployment and automation scripts</li><li>Troubleshoot deployment, performance, and availability issues in production environments</li><li>Manage hardware lifecycle, OS upgrades, patches, and system hardening</li><li>Design and maintain High Availability (HA) and Disaster Recovery (DR) solutions</li><li>Perform backups and restore operations when required</li><li>Collect customer feedback and translate it into actionable support tickets</li><li>Produce clear and structured technical documentation</li></ul>Required Qualifications<ul><li>Minimum 4 years of relevant experience in system deployment, operations, or field engineering</li><li>Strong spoken and written English</li><li>Bachelor&rsquo;s degree (preferred; helpful for work visa processing)</li><li>Excellent analytical and troubleshooting skills</li><li>Ability to adapt quickly to changing priorities and environments</li><li>Solid understanding of computer networking fundamentals</li><li>Practical experience with Python, PowerShell, or another scripting language</li><li>Strong command of Linux CLI tools and system administration</li><li>Experience configuring Linux firewalls</li><li>Working knowledge of Microsoft server technologies, including:</li><li>IIS, DNS/DHCP, Active Directory</li><li>Solid understanding of Active Directory security and delegation</li><li>Experience with configuration management tools (Puppet, Chef, Ansible, etc.)</li><li>Experience deploying and troubleshooting JVM-based applications</li><li>Experience with Docker and containerized deployments</li><li>Ability to quit vim</li><li>Ability to work independently with minimal supervision</li><li>Comfortable interacting with customers, developers, and management</li></ul>Application ProcessInterested candidates are requested to submit their resume in PDF format to hiring@amaratech.ae. The subject line should be formatted as &ldquo;FSE - Candidate_Name_Here&rdquo;. Note that submissions are reviewed by a human and AI-generated or AI-targeted resumes are NOT welcome. While we endeavor to respond to all applicants, a lack of response within 5 working days should be interpreted as an unsuccessful application.Job Type: Full-timePay: AED15,000.00 - AED20,000.00 per monthWork Location: In person

Field Systems Engineer (Customer Deployments)

Gutor

<div>
 Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil &amp; gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
 
 
 Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.
 
 
 The Field Service Engineer's (FSE) primary role is to perform services on customer sites: installation supervision, commissioning, preventive &amp; corrective maintenance, testing, and modification of Gutor UPS systems and batteries.
 
 
 The FSE works on both, on- and offshore sites, nuclear and is in direct contact with the customer. Thus, the FSE is the connection between the customer and Gutor&rsquo;s technical and commercial Customer Service teams.
 
 
 The FSE is responsible for project delivery and field activities on customer installed base. Dedicated to field activities on customer-installed base and project delivery.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Executing technical tasks following notification, dedicated to asset management, offer and project and engineering.
 </li>
 <li>
 Performing installation supervision and commissioning of Gutor systems including the batteries
 </li>
 <li>
 Performing preventive and corrective maintenance for Gutor UPS equipment including batteries
 </li>
 <li>
 Solving UPS problems at customers&rsquo; sites and providing reports on these issues
 </li>
 <li>
 Responsible for identifying and reporting failure modes encountered in the field, as well as for determining the cause of these failures
 </li>
 <li>
 Identifying and correcting more complex problems associated with start-up
 </li>
 <li>
 Training customers on equipment operation and maintenance of Gutor systems
 </li>
 <li>
 Interacting with customers by phone or face to face
 </li>
 <li>
 Representing Gutor in dealing with customer concerns
 </li>
 <li>
 Promoting proactively Gutor services &amp; products, including contracts, spare parts, preventive maintenance, modifications, digital services, etc.
 </li>
 <li>
 Identify new opportunities while attending customer sites to promote the Services growth.
 </li>
 <li>
 Developing on-going relationships with customers to secure future business
 </li>
 <li>
 Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs
 </li>
 <li>
 Keeping databases updated with completed reports &amp; documents
 </li>
 <li>
 In charge for the safety onsite, making sure that nobody &amp; no properties are endangered
 </li>
 <li>
 Knowledge transfer within the Services Field domain with a coordination role
 </li>
 <li>
 May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased
 </li>
 <li>
 Recommend product upgrades, spare parts, and complementary solutions during service visits
 </li>
 <li>
 Promote Service Contracts and Extended Warranties
 </li>
 <li>
 Build strong customer relationships by providing technical expertise and demonstrating the value of our solutions.
 </li>
 <li>
 Educate customers on New technologies and enhancements during routine service interactions.
 </li>
 <li>
 Capture customer feedback and competitor insights to help refine sales strategies.
 </li>
 <li>
 Share leads and opportunities identified during service calls.
 
 
 </li>
 </ul>
 
 Knowledge And Skills &ndash; Required
 
 
 
 <ul>
 <li>
 At least 3 years experience in Field Service Engineering work focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment
 </li>
 <li>
 General working experience Field Service Engineering work
 </li>
 <li>
 Strong knowledge of electronic theory to component level / electro-technical education
 </li>
 <li>
 Knowledge/experience in sales and building strong customer relationships
 </li>
 <li>
 Good written &amp; verbal communication skills in English, ability to have technical conversations with the customer
 </li>
 <li>
 Cross-cultural knowledge &amp; ability to adapt
 </li>
 <li>
 Good computer skills
 </li>
 <li>
 Willingness to travel nationally &amp; internationally
 
 
 </li>
 </ul>
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Flexible and high-performance profile
 </li>
 <li>
 Ability to work independently, well organized
 </li>
 <li>
 Structured way of analyzing &amp; solving technical issues independently
 </li>
 <li>
 High level of professionalism and integrity
 </li>
 <li>
 Self-motivated
 
 
 </li>
 </ul>
 
 Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
</div>

Field Service Engineer

SUNDYNE

<div><div>It's fun to work in a company where people truly BELIEVE in what they are doing!</div><div>
Based in Arvada, Colorado, with operations and a presence in Europe, the Middle East, India, Asia, Japan, and China, Sundyne is a global manufacturer of precision centrifugal pumps and compressors for chemical, petrochemical, pharmaceutical, energy, and industrial applications. Sundyne is the world leader in providing low-flow, high-pressure integrated gear centrifugal pumps and compressors, magnetically driven centrifugal pumps, and diaphragm compressors. Sundyne pumps and compressors are available in designs that meet API, ANSI/ASME, ISO, and other industry standards. To learn more about the Sundyne family of precision pumps and compressors, please visit our website at www.sundyne.com.</div><div></div><div>
Job Duties &amp; Responsibilities 
<ul><li>Travel to customer sites and manage activities related to the installation, pre-commission, and commissioning of Sundyne equipment (API machines and non-API machines).</li><li>Provide customers with detailed intervention reports after each visit, and provide our technical departments with feedback on our continuous improvement process</li><li>Technical expertise in complex failure modes on rotating equipment for either mechanical, electrical or process related failure modes.</li><li>Provide excellent support and service to customers and channel partners to guarantee their satisfaction</li><li>Perform corrective and preventive maintenance, including assembly and disassembly as per our procedures, to ensure correct operation and reliability of all Sundyne installations</li><li>Lead Root Cause Failure Analysis (RCFA) with internal and external customers.</li><li>Provide technical training to our customers and channel partners at Customer&rsquo;s facility or in our factories, including the realization of training supports</li><li>Lead technical and follow-up meetings with customers and our technical departments</li></ul></div><div></div><div>
Successful Candidate: 
<ul><li>Experience with rotating and mechanical equipment required</li><li>Experience in oil and gas industry would be appreciated</li><li>Knowledge in vibration analysis</li><li>Knowledge of process control equipment and reading P&amp;ID drawings</li><li>Experience with cause and effect diagrams, API seal plans, mechanical prints and GD&amp;T</li><li>Previous experience with international travel and field service trips (5 years expected)</li><li>Excellent communication with good interpersonal skills</li><li>Self-directed with the ability to work independently</li><li>Ability to work in challenging situations</li><li>Have a passion to learn new skills and enjoy problem solving</li><li>Strong ability to adapt to customer sites to manage customer expectations and availability of resources on site.</li><li>Technical writing skills to properly perform reports and RCFA</li><li>High level of availability is excepted</li><li>Fluent in English (comprehension, reading, writing)</li></ul></div><div></div><div>
Desired Credentials: 
<ul><li>Master&rsquo;s degree in mechanical engineering with 5 years field experience</li><li>Will be capable of working both independently as well as in a team environment</li><li>Will have strong attention to detail, and a high degree of focus on customer satisfaction</li><li>Will have strong personal organization and time management skills.</li><li>Flexibility to work multiple projects at varying stages of completion and multitask</li><li>Basic knowledge with PLC and control logic.</li></ul></div><div>
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div><div><div>
Last Date to Apply:</div></div></div></div><div></div><div>
On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundyne&rsquo;s technology with Honeywell&rsquo;s innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundyne&rsquo;s capabilities into our operations.</div></div>

Field Service Engineer Senior

Penspen

<div><div>We are hiring Senior Contracts Engineer with Offshore experience for PMC projects based in Abu Dhabi with experience in the oil and gas Industry.

Senior Contracts Engineer with 15+ years of experience in the oil and gas industry, including strong ADNOC project experience. Responsible for managing contracts across the full lifecycle, ensuring compliance, cost control, and risk mitigation.

Key Responsibilities:
<ul>
<li>Prepare, review, and administer EPC, EPCM, and service contracts
</li>
<li>Manage tendering, bid evaluation, and contract awards
</li>
<li>Ensure compliance with ADNOC standards, policies, and procedures
</li>
<li>Handle contract variations, claims, and dispute resolution
</li>
<li>Coordinate with engineering, procurement, legal, and project teams
</li>
<li>Monitor contract performance, costs, and schedules
</li>
<li>Support negotiations with contractors and vendors
</li>
</ul>Qualifications &amp; Experience:
<ul>
<li>Bachelor&rsquo;s degree in engineering, Quantity Surveying, or related field
</li>
<li>Minimum 15 years of oil and gas contracts experience
</li>
<li>5 years of Offshore experience</li>
<li>
Proven ADNOC project experience (mandatory)
</li>
<li>Strong knowledge of FIDIC and international contract standards
</li>
<li>Excellent negotiation and communication skills</li></ul> 

#LI-JM1</div></div>

Senior Contracts Engineer(Offshore)

<div><div>Job Summary: 
Senior Contracts Engineer with 15+ years of experience in the oil and gas industry, including strong ADNOC project experience. Responsible for managing contracts across the full lifecycle, ensuring compliance, cost control, and risk mitigation.

Key Responsibilities:
<ul>
<li>Prepare, review, and administer EPC, EPCM, and service contracts
</li>
<li>Manage tendering, bid evaluation, and contract awards
</li>
<li>Ensure compliance with ADNOC standards, policies, and procedures
</li>
<li>Handle contract variations, claims, and dispute resolution
</li>
<li>Coordinate with engineering, procurement, legal, and project teams
</li>
<li>Monitor contract performance, costs, and schedules
</li>
<li>Support negotiations with contractors and vendors
</li>
</ul>Qualifications &amp; Experience:
<ul>
<li>Bachelor&rsquo;s degree in engineering, Quantity Surveying, or related field
</li>
<li>Minimum 15 years of oil and gas contracts experience
</li>
<li>Proven ADNOC project experience (mandatory)
</li>
<li>Strong knowledge of FIDIC and international contract standards
</li>
<li>Excellent negotiation and communication skills</li></ul> 

#LI-SS1</div></div>

Senior Contracts Engineer

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