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quality assurance engineer

senior manager quality assurance

Road and Transport, RTA Dubai

Position OverviewThe IT Governance and Quality Assurance Manager will be responsible for leading the development, monitoring, and enhancement of governance frameworks, policies, and quality standards across RTA s technical systems. The role ensures compliance with international best practices, reduces operational risks, and promotes continuous improvement in IT performance and governance.What You ll Do<ul><li>Monitor technical systems and governance KPIs, identify non-compliance, and recommend corrective actions.</li><li>Audit compliance with ISO 38500 and other international IT governance standards.</li><li>Review and assess project documents for technical quality and adherence to governance policies.</li><li>Lead business continuity, recovery testing, and IT risk management initiatives.</li><li>Provide technical advisory support and conduct awareness sessions for departments.</li><li>Develop executive dashboards and analytical reports for senior management.</li><li>Implement automation tools for testing, reporting, and compliance tracking.</li><li>Enhance IT governance frameworks, policies, and performance indicators.</li><li>Coordinate with Dubai Digital Authority, vendors, and internal stakeholders to ensure alignment.</li><li>Promote innovation, continuous improvement, and cost optimization across IT operations.</li></ul>

IT Governance and Quality Assurance Manager

Mace Oman

Job Title Compliance and Assurance Manager - Quality Management Dubai Job Description Compliance and Assurance Manager - Quality Management Dubai Position Overview Mace is seeking an experienced Compliance and Assurance Manager to join our consultancy division in Dubai. This role ensures that our quality management system aligns with business, legal, and contractual requirements, supporting ISO certifications and promoting risk mitigation strategies. The position is ideal for professionals passionate about driving compliance, quality, and operational excellence across complex projects in the UAE construction and consultancy sector. Job Details Job Location: Dubai, United Arab Emirates Industry: Construction Function: Compliance / Risk Management Gender: Any Candidate Nationality: Any Job Type: Full Time What You ll Do * Oversee implementation of Mace s quality management system across assigned hubs. * Manage external ISO 9001 certification audits and support new certification processes. * Conduct internal audits, prepare reports, and track follow-up actions. * Investigate non-conformances, identify root causes, and recommend corrective and preventive measures. * Maintain and improve quality management system content, processes, and performance metrics. * Deliver accurate quality reporting, data analysis, and risk mitigation recommendations. * Prepare communication materials for management reviews and business updates. * Monitor supply chain quality performance and provide guidance to ensure compliance. * Develop and deliver training programs to enhance system awareness and implementation. * Support business development by embedding compliance standards and ensuring operational integrity. Ideal Profile * Bachelor s degree in a relevant field. * Strong understanding of quality management principles and operational controls. * Expertise in ISO 9001 standards and compliance requirements. * Experience in internal auditing, certification processes, and system improvements. * Skilled in using digital control tools and project management systems. * Knowledge of project lifecycle controls, from design through delivery. * Ability to work with outsourced business models and complex stakeholder environments. Why Join Us * Opportunity to work on world-class projects with a globally recognized consultancy. * A culture that promotes safety, integrity, and continuous improvement. * Competitive compensation and opportunities for career growth within an international organization.

Compliance and Assurance Manager - Quality Management

Ghobash Group

Quality Assurance Management <ul> <li>Oversee maintain and continuously improve the QMS covering all GxP and healthregulated activities related to the storage distribution and commercialization of healthcare products within the UAE ensuring compliance with MOH GDP and principal company requirements.</li> <li>Lead the QA team in implementing and maintaining quality systems procedures and documentation aligned with regulatory and corporate policies.</li> <li>Develop implement and enforce Quality Assurance standards and SOPs ensuring operational alignment and readiness for inspections by regulatory authorities and principal company auditors.</li> <li>Oversee all QMS activities including CAPAs deviations / investigations change control document control and product release according to partner and regulatory obligations.</li> <li>Implement and manage best practice systems across all warehouse and distribution operations covering delivery storage temperature control expiry management damage handling and disposal ensuring adherence to quality and regulatory standards.</li> <li>Monitor temperature control mechanisms within the warehouse ensuring operations stay within validated parameters and defined guidelines.</li> <li>Ensure compliance with Good Distribution and Storage Practice (GDSP) guidelines as issued by MOH fostering operational excellence across the supply chain.</li> <li>Collaborate with crossfunctional teams to ensure qualityrelated contractual obligations are fulfilled across business partners vendors and internal functions.</li> <li>Oversee the qualification process of vendors verifying their quality systems and compliance with GDP regulatory and contractual requirements.</li> <li>Manage and oversee internal and external audits ensuring inspection readiness facilitating successful inspections by MOH Municipality Quality Assurance and principal companies and minimizing the risk of violations or penalties.</li> <li>Facilitate and conduct training programs providing tools techniques and guidance to ensure the team achieves and sustains high quality standards and regulatory compliance.</li> <li>Monitor and report quality metrics to senior management providing insights and recommendations to support quality improvement and decisionmaking.</li> <li>Identify and report quality violations lead root cause investigations and implement effective corrective and preventive actions (CAPAs) to address nonconformances.</li> <li>Ensure timely accurate submissions of regulatory filings and reports maintaining strict adherence to deadlines and compliance requirements.</li> <li>Manage all Quality Agreements with business partners and vendors ensuring their validity continuous updates and relevance.</li> <li>Oversee the execution of the Individual Training Program to maintain continuous qualification of employees in accordance with regulatory and corporate standards.</li> <li>Adequately identify assess and manage quality risks escalating issues to senior management where necessary.</li> <li>Oversee the efficient management of product recalls returns and destruction including regulatory notifications dispatch of recall letters to pharmacies and coordination with MOH approval and collection processes in line with internal SOPs.</li> </ul> Imports Exports & Logistics <ul> <li>Import and Export permit and approval for shipment release from MOH</li> <li>Follow up with Logistics department for any import permit requirement</li> <li>Communicate with principal companies for the required documents</li> <li>Coordinate with the regulatory department to ensure the required documents are attached before submission for registration (valid registration certificate packing list etc.)</li> <li>Coordinate with Head of Import / Export at MOH for timely approval.</li> <li>Ensure that all the required documents are attached with the import permit before signing (valid registration certificate packing list)</li> <li>Ensure physical verification of the shipment as per the import permit and supplier invoice (item description quantity batch number expiry date etc.) before MOH release submission</li> <li>Submission of release form along with supplier invoice and a sample from each batch for MOH release approval</li> <li>Reexport any item or shipment rejected by MOH and liaise with MOH officials</li> <li>Update Logistic team on products for shipment.</li> <li>Receive dispatch report from the Quality Officer and ensure timely deliveries</li> <li>Ensure the cold storage goods are received by customers in good quality as per the international quality procedure and MOH policy</li> <li>Monitor Semi controlled goods from the stage of importation to dispatch ensuring all records are uptodate as per MOH and DOH requirements and submit monthly reports to MOH.</li> <li>Receive periodic customer complaint report and ensure necessary actions are taken to enhance customer satisfaction</li> <li>Receive and review the report of expired / near expiry items from QA Officer / Assistant</li> <li>Ensure that the expired / near expiry goods (within 3 months) have been kept aside of shelves and Oracle is updated with the new location details</li> <li>Coordinate with the Department Managers Finance Principal companies and MOH for necessary approvals to disposeoff expired / near expiry items</li> </ul> Relationship Management <ul> <li>Establish healthy & effective relationship with all concerned personnel at MOH.</li> <li>Maintain professional relationship with regulatory authorities</li> <li>Communicate with regulatory bodies in Ministry of Health to facilitate successful product launch.</li> <li>Ongoing visits and intensive call to all concern people</li> </ul> Qualifications <ul> <li>Bachelors or masters degree in pharmacy</li> <li>Certification in Supply Chain Management Quality Assurance Management or Lean Six Sigma is desirable.</li> <li>Certification in Supply Chain management / QA Management is desirable</li> </ul> Additional Information <ul> <li>Knowledge & experience of regulatory process</li> <li>Knowledge of MOH and government regulations relevant to ARABIAN ETHICALS products</li> <li>Experience in working with systems such as SAP / Oracle etc.</li> <li>Proficient in MS Office especially Excel and Power Point</li> <li>Language Skills : Fluency in English and Arabic</li> <li>Knowledge of quality processes standards and GMP</li> </ul> Experience Requirements <ul> <li>68 years of progressive experience in Quality Assurance within the pharmaceutical or healthcare industry.</li> <li>Minimum of 2 years in a management role leading QA teams or functions.</li> <li>Proven track record of managing quality systems regulatory inspections and audits (internal and external).</li> <li>Experience in developing implementing and managing process quality controls and designing and delivering training programs.</li> <li>Experience with ISO requirements and electronic Quality Management Systems (QMS) in pharmaceutical sector.</li> <li>Demonstrated ability to lead change influence stakeholders and drive continuous improvement initiatives.</li> </ul> Attributes and Behaviours <ul> <li>Strong knowledge of GMP GDP ICH guidelines and regulatory requirements applicable to pharmaceutical distribution and commercialization.</li> <li>Familiarity with MOH and government regulations relevant to healthcare products.</li> <li>Fluency in English and Arabic (written and spoken).</li> <li>Excellent leadership communication and problemsolving skills.</li> <li>Strong strategic mindset with a handson proactive approach to quality management.</li> <li>High attention to detail with strong analytical and organizational skills.</li> <li>Ability to work effectively in a fastpaced highly regulated environment managing ambiguity and multiple priorities.</li> <li>Strong customer service orientation and collaboration skills fostering positive working relationships with internal and external stakeholders.</li> </ul> Remote Work : No Employment Type : Fulltime Key Skills Quality Assurance,FDA Regulations,Food Industry,Food Safety Experience,ISO 9001,Quality Systems,Food Processing,Quality Control,Quality Management,QA / QC,Selenium,HACCP Experience : years Vacancy : 1

Quality Assurance Manager

Commercial Bank of Dubai

The role holder is responsible for assisting in the undertaking of Quality Assurance reviews and preparation of reports for each functional review as per the Bank s internal procedures to document identified observations and ensure the Bank is protected from a regulatory perspective. Description: <ul> <li>Assist in the undertaking of Quality Assurance reviews in relation to core compliance responsibilities based on the planned schedule and keep track of all proposed control enhancements; draft reports for each functional review as per the Bank s internal policies and procedures documenting the identified gaps and recommended corrective actions.</li> <li>Support with the preparation of structured Management Information (MI) for reporting purposes.</li> <li>Track ineffective controls and related risk assessment or conformance testing results in order to ensure controls are operating effectively.</li> <li>Assist in the provision of training programs for the unit and for business/ operations in line with latest Quality Assurance requirements.</li> <li>Participate in the review and analysis of bank wide policies and procedures on a regular basis to establish whether regulatory changes have been applied.</li> </ul>

Senior Officer CMAT & QA

Majid Al Futtaim

Job Details Country: UAE City: Dubai Industry: Information Technology and Services Function: Software Quality Assurance Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Lead and oversee all quality assurance testing activities across projects, including functional, regression, integration, and performance testing. * Develop and implement comprehensive QA strategies and frameworks that align with MAF Tech s software delivery goals. * Manage, mentor, and develop a team of QA professionals, fostering collaboration and continuous improvement. * Define test requirements and ensure testing aligns with business and technical objectives. * Establish best practices in manual and automated testing to ensure scalability and accuracy. * Coordinate with developers, business analysts, and project managers to ensure timely and high-quality software releases. * Identify opportunities for automation, standardization, and efficiency improvements in QA processes. * Maintain detailed test documentation, reports, and KPIs to track progress and quality outcomes. * Stay abreast of emerging technologies, QA tools, and testing methodologies to strengthen team capability. Ideal Profile * Bachelor s degree in Computer Science, Software Engineering, or related field (Master s preferred). * 8 12 years of progressive experience in QA/testing roles with at least 4 years in a managerial capacity. * Strong proficiency in automation frameworks, CI/CD integration, and performance testing tools. * Deep understanding of SDLC, Agile, and DevOps environments. * Proven track record in test management for complex, integrated enterprise systems. * Excellent leadership, communication, and stakeholder management skills. Skills Set * Software Quality Assurance and Test Management * Automation and Regression Testing * Agile and DevOps Methodologies * Performance Testing and Optimization * QA Strategy and Governance * Cross-functional Collaboration * Continuous Improvement and Team Leadership

Danube Groups

To manage and oversee all quality assurance and quality control activities across infrastructure projects, ensuring that all works comply with company quality standards, client specifications, and applicable codes and regulations.Key Responsibilities:<ul><li>Develop, implement, and maintain the Project Quality Plan (PQP), Inspection &amp; Test Plans (ITP), and related quality documentation in line with project and client requirements.</li><li>Lead the QA/QC team in monitoring construction quality for Civil, Electrical Infrastructure, and FM projects.</li><li>Review and approve material submittals, method statements, and test results to ensure compliance with contract specifications.</li><li>Conduct regular site inspections, audits, and surveillance to verify adherence to approved procedures and standards.</li><li>Coordinate with clients, consultants, and subcontractors regarding quality-related issues and ensure timely resolution.</li><li>Ensure proper documentation, calibration of testing equipment, and maintenance of QA/QC records.</li><li>Lead root cause analysis and implement corrective and preventive actions for any non-conformities.</li><li>Provide training and awareness sessions to project teams on quality requirements and best practices.</li><li>Support the handover process by ensuring all QA/QC documentation and test certificates are complete and approved.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering or related discipline.</li><li>Minimum 10&ndash;15 years of experience in QA/QC within major infrastructure or civil construction projects (roads, bridges, utilities, etc.).</li><li>Strong knowledge of ISO 9001:2015 Quality Management Systems and local authority standards (DM, RTA, ADM, etc.).</li><li>Experience working with consultants, main contractors, and government entities in the UAE or GCC.</li><li>Certification in ISO Lead Auditor / Quality Management is preferred.</li><li>Excellent communication, leadership, and documentation skills.</li></ul>Job Type: Full-timePay: AED15,000.00 - AED18,000.00 per month

QA/QC Manager

Mission
 Lead the end-to-end design and delivery of RTA’s transition to Quality 4.0, combining maturity modeling, assessment, roadmap definition, change management, and capability building to achieve measurable improvements in quality performance and digital adoption.
 Scope & Key Deliverables
 You will be accountable for delivering the following, end-to-end:
 <ul>
<li>Quality 4.0 Maturity Model (bespoke to RTA)</li>
<li>Design a tailored maturity model aligned to leading practices, methodologies, and digital tools.</li>
<li>Define pillars: technology integration, strategic alignment, processes, culture, capabilities.</li>
<li>Maturity Assessment Report</li>
<li>Execute a structured assessment across sectors and agencies; identify gaps, risks, and opportunities.</li>
<li>Quality 4.0 Roadmap</li>
<li>Build an actionable, time-phased roadmap (initiatives, owners, milestones, budget outline) for each sector/agency and a dedicated plan for Corporate Quality Assurance.</li>
<li>Current State Assessment (QMS 4.0 readiness)</li>
<li>Review policies, processes, and documentation; identify missing/outdated standards; propose and draft enhanced revisions.</li>
<li>Benchmark Study & Visit</li>
<li>Plan and run a benchmark with a leading global entity; capture best practices and lessons learned for RTA.</li>
<li>Proposed Amendments & Improvements</li>
<li>Produce detailed proposals to close gaps, including new/replacement standards to align RTA’s QMS with global requirements.</li>
<li>Change Management Plan</li>
<li>Develop a structured plan (stakeholder map, ADKAR/Prosci elements, communications, risks, adoption metrics) to minimize disruption and maximize alignment.</li>
<li>Quality Communication & Rollout Plan</li>
<li>Define the engagement strategy, artifacts, channels, and rollout calendar for successful adoption.</li>
<li>Detailed Quality Training Programs</li>
<li>Design competency-based training (objectives, curricula, accreditation requirements) aligned with revised quality requirements.</li>
<li>Conduct Training & Provide Evidence</li>
<li>Deliver workshops/webinars/blended formats; provide attendance, recordings, and feedback evidence.</li>
<li>Training Impact Report</li>
<li>Measure effectiveness (pre/post assessments, retention, satisfaction); recommend improvements.</li>
<li>Long-Term Development Programs Report</li>
<li>Define upskilling roadmap, skills forecasting, and delivery mechanisms to sustain Quality 4.0 over time.</li>
</ul>
Key Responsibilities
 <ul>
<li>Own client engagement, governance, and stakeholder alignment across RTA sectors/agencies.</li>
<li>Translate assessment findings into a sequenced portfolio of initiatives with clear KPIs and benefits.</li>
<li>Draft/revise standards and procedures; ensure audit-readiness and traceability.</li>
<li>Orchestrate change, communications, training design and delivery.</li>
<li>Coordinate benchmarking, site visits, and knowledge capture.</li>
<li>Manage project plan, risks, RAID log, and reporting to steering committee.</li>
</ul>
Requirements: 
Required Qualifications
 <ul>
<li>8–12+ years in quality management/transformation, preferably in transport, public sector, or complex multi-agency environments.</li>
<li>Proven experience with Quality 4.0 / Industry 4.0/5.0 concepts and digital-quality tooling (e.g., analytics, IoT data flows, SPC, workflow/QMS platforms).</li>
<li>Strong command of ISO 9001 (and relevant sector standards), audit practices, and document control.</li>
<li>Methodologies: Lean Six Sigma (Green/Black Belt), change management (Prosci/ADKAR), project/program management (PMP/PRINCE2).</li>
<li>Data & tools: proficiency with Excel/Power BI/Minitab (or equivalent), collaboration suites, LMS/e-learning basics.</li>
<li>Excellent written/oral English; strong facilitation and C-level communication skills.</li>
</ul>
Nice to Have
 <ul>
<li>Experience with GCC public authorities or large government programs.</li>
<li>Knowledge of safety, asset management, or service excellence frameworks relevant to transport.</li>
<li>Exposure to cybersecurity or data governance in quality contexts.</li>
</ul>
Success Metrics (KPIs)
 <ul>
<li>Approved maturity model and assessment report delivered to plan.</li>
<li>Roadmap adoption: % initiatives approved/launched; on-time milestone delivery.</li>
<li>QMS uplift: # standards updated/issued; audit-readiness score improvement.</li>
<li>Change & training: stakeholder adoption index; training completion &gt;90%; ≥20-point avg. uplift in post-test vs. pre-test.</li>
<li>Benefits: measured improvements in selected quality KPIs (e.g., defect rate, lead time, cost of non-quality).</li>
</ul>
Engagement Model
 <ul>
<li>Reporting to: Program Director / Partner.</li>
<li>Stakeholders: RTA Corporate Quality Assurance, sector/agency leadership, PMO.</li>
</ul>
Benefits: 
<ul>
<li>The project duration is about 4/5 months</li>
<li>Immediate start</li>
</ul>

Senior Consultant / Engagement Lead - Quality 4.0 Transformation

Explore 9030+ Senior manager quality assurance in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

9030 senior manager quality assurance jobs IN Dubai United Arab Emirates

IT Governance and Quality Assurance Manager

Compliance and Assurance Manager - Quality Management

Quality Assurance Manager

Senior Officer CMAT & QA

Quality Assurance Manager

QA/QC Manager

Senior Consultant / Engagement Lead - Quality 4.0 Transformation