finance manager, ai & consumption based pricing Jobs in San Francisco

finance manager, ai & consumption based pricing

head of customer experience platform segmentation tech Jobs in San Francisco

head of customer experience platform segmentation tech

marketing operations & growth manager Jobs in San Francisco

marketing operations & growth manager

member of technical staff - machine learning engineer, agi autonomy Jobs in San Francisco

member of technical staff - machine learning engineer, agi autonomy

senior design lead - ai designer & animator Jobs in San Francisco

senior design lead - ai designer & animator

senior marketing manager ai and personalization

Intuit

<div><h2 class="jobSectionHeader">Overview</h2><div>
Intuit is a mission-driven, global financial technology platform that gives everyone the opportunity to prosper. We do this by using technology to solve our customers&rsquo; most important problems. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision they make, they make with confidence. Our flagship products &ndash; QuickBooks, TurboTax, Credit Karma and Mailchimp &ndash; define our commitment to revolutionize the way people manage their finances, run small businesses, and pay employees.</div><div></div><div> 
Within Intuit, the Global Business Solutions Group (GBSG) powers the QuickBooks ecosystem, helping small businesses and the self-employed start, run, and grow their businesses with confidence. As part of GBSG, ELM is building next-generation personalization capabilities to reimagine how we engage customers across touchpoints. ELM plays a critical role in driving adoption, deepening engagement, and increasing average revenue per customer (ARPC).</div><div></div><div> 
We are seeking a Senior Marketing Manager, AI and Personalization to join our Lifecycle Transformation and Growth (LTG) team. In this role, you will partner closely with product, engineering, analytics, and data science teams to identify, prioritize, and deliver personalization and AI-driven use cases that improve customer experiences and drive measurable business impact across the QuickBooks ecosystem.</div> 
Responsibilities<ul><li>
Partner with product, engineering, analytics, and data science teams to define and implement new personalization and AI use cases that accelerate adoption, engagement, and ARPC.</li><li>
Collaborate with internal advanced analytics and AI stakeholders across the org to understand how to connect our current capabilities and where we have gaps (e.g., work with product managers to articulate requirements)</li><li>
Translate customer insights, behavioral data, and business needs into prioritized opportunities and technical requirements.</li><li>
Lead test-and-learn roadmaps that validate hypotheses, leveraging experimentation frameworks to optimize personalization strategies.</li><li>
Shape multi-channel strategies across email, push, SMS, web, and in-product communications to deliver relevant, timely, and impactful customer experiences.</li><li>
Ensure alignment between personalization roadmaps, technical feasibility, and business impact.</li><li>
Build business cases/opportunities sizing and report out on performance of new capabilities (e.g. revenue impact, ROI, retention) that demonstrate the impact of personalization initiatives.</li><li>
Partner with the execution teams (strategic planning, AI, CRM analytics, MarTech, SalesTech, and Sales, operations, etc. ) to ensure use cases are delivered as expected to support our intended growth and innovation goals</li><li>
Contribute to the ongoing evolution of Intuit&rsquo;s CRM and personalization capability stack, advancing best practices and scaling innovation across ELM and GBSG.</li></ul><div>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:</div> 
Bay Area California $128,000 - $173,000
Southern California $120, 000 - $162,000 
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). 
 
Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 
Qualifications<ul><li>
3-5+ years of experience in personalization, CRM, growth, or data-driven marketing, with exposure to AI/ML applications (e.g., propensity models, recommendation systems, generative AI).</li><li>
Required: Breadth of knowledge across all areas of CRM marketing channels (e.g., email marketing, push notifications, SMS, in product display ads) with depth and hands-on experience in at least one</li><li>
Demonstrated experience delivering AI in marketing, including fluency in model techniques, marketing use cases and proven ability to partner across product, engineering, analytics, and data science to deliver scalable personalization capabilities.</li><li>
Strong strategic thinking: able to identify customer needs, business opportunities, and market trends to shape impactful personalization strategies.</li><li>
Excellent communication and influence skills: crafts compelling, data-backed narratives that align stakeholders and secure buy-in.</li><li>
Demonstrated tech-forward mindset: comfortable applying AI, martech, and data tools to improve performance and deliver personalized customer experiences.</li><li>
Skilled in data analysis and experimentation: builds robust business cases, designs bold experiments, and rapidly iterates to drive confident decision-making.</li><li>
Experience driving measurable results tied to customer adoption, engagement, or monetization.</li><li>
Ability to communicate objectives, plans, status and results clearly, focusing on critical few key points.</li><li>
High intellectual curiosity, growth mindset, and passion for pushing the boundaries of personalization and AI innovation.</li><li>
Proficiency with Project Management software (GitHub, JIRA, Confluence), Google docs, Excel, Qlik Sense, Tableau, Amplitude, and other data analysis tools</li></ul><div>
If you are a forward-thinking and dynamic problem-solver and have a desire to lead and build cutting edge personalized experiences for our QuickBooks customers using all forms of AI, we want to hear from you.</div> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</div>

Senior Marketing Manager, AI and Personalization

Sofar Ocean

<div><h3 class="jobSectionHeader">The Role</h3>
We&rsquo;re looking for a growth-focused marketing operations leader who knows that automation powers growth &mdash; not the other way around. This role blends hands-on martech expertise with the ability to orchestrate segmented, personalized campaigns at scale. You&rsquo;ll personally work the tools to create enviable outbound campaigns, transform our website into both a brand showcase and a high-converting performance machine, and use the latest technology to advance growth goals.
You won&rsquo;t just manage systems; you&rsquo;ll run them, connect them, and optimize them to deliver measurable results.
This role will work out of our Pier 28 headquarters in San Francisco.
Impact You&rsquo;ll Own:<ul><li>
Architect &amp; run the marketing engine &mdash; integrate, optimize, and personally operate our martech stack (OutboundSync, Clay, Instantly, HubSpot, Webflow, SEMrush, LinkedIn Sales Navigator, and more) to deliver high-impact, scalable programs.</li><li>
Create enviable outbound programs &mdash; Own, execute, and optimize campaigns, including email, SEM, paid social, webinars, sponsored content, customer lifecycle marketing, and more &mdash; to exceed lead and conversion goals.</li><li>
Own reporting &amp; actionable insights &mdash; track what&rsquo;s working, eliminate what&rsquo;s not, and make recommendations that tie automation directly to business outcomes. Build and maintain robust campaign tracking and lead attribution systems using HubSpot, Google Tag Manager, and GA4 to ensure data accuracy and actionable insights.</li><li>
Deeply understand our target audiences &mdash; across shipping, marine sensing, academia and government &mdash; to create campaign, content, and channel strategies that drive results.</li><li>
Turn the website into a growth powerhouse &mdash; manage Webflow to ensure the site works as hard as you do: driving conversions, capturing leads, and telling our story. Use personalization to drive users down funnel and optimize SEO for discoverability.</li><li>
Leverage AI to accelerate results &mdash; use AI-powered tools and workflows to scale personalization, optimize targeting, and increase efficiency across campaigns.</li><li>
Focus on growth, not busywork &mdash; ensure every automation, integration, and campaign directly supports pipeline, revenue, or brand objectives.</li><li>
Distribution and Discovery is the message &mdash; ensure visibility through channel optimization and testing new areas of growth. You know SEM but understand generative AI is where the real growth is at. You&rsquo;ve worked on social distribution and some paid efforts (SEM, retargeting).</li></ul>
About You<ul><li>
You are a growth hacker at heart with experience in traditional growth marketing and performance marketing.</li><li>
6+ years in marketing (or revenue) operations, campaign management, or growth marketing with a proven record of scaling programs through automation and technology.</li><li>
Skilled in hands-on execution &mdash; you don&rsquo;t just delegate tool use, you run them yourself to deliver results.</li><li>
Expert in Webflow or other CMS &mdash; able to optimize the website for both branding and measurable performance outcomes. You have also launched or relaunched a website.</li><li>
Highly skilled in HubSpot, Clay, Google Tag Manager, GA4, and comfortable with advanced martech integrations.</li><li>
Proficient in using AI tools to enhance personalization, targeting, and overall campaign effectiveness. If it doesn&rsquo;t exist now, you can build it.</li><li>
Data-driven, results-oriented, and relentless about improving processes and performance.</li><li>
Thrives in fast-paced, growth-oriented environments.</li></ul>
Bonus Points<ul><li>
Understanding of the shipping industry or experience in marine sensing.</li></ul><h3 class="jobSectionHeader">
Estimated Salary Range:</h3><ul><li>
$115,000 - $154,000</li><li>
The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and equity package.</li></ul><h3 class="jobSectionHeader">
Sofar's Commitment to Climate Justice</h3>
We at Sofar Ocean acknowledge that careers in the marine sciences &ldquo;... have traditionally been, and remain, non-diverse work environments&rdquo;, thereby limiting the entry and prosperity of underrepresented groups in the space. (Johri et al., 2021) Many of these same groups are disproportionately affected by climate change, and are often excluded from decision making that directly address their interests and needs.
We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply.</div>

Marketing Operations & Growth Manager

ThirdLove

<div>Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room&reg; quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&amp;D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra&rsquo;el Cohen, thought that was outdated too &mdash; so, in 2013, they created ThirdLove &mdash; a third, better option, which doesn&rsquo;t force us to choose between being sexy or comfortable.

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees&rsquo; real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we&rsquo;d love to hear from you.

What We Are Looking For

ThirdLove is seeking an exceptional, results-driven Director of Growth Marketing to own and execute our customer acquisition and growth strategy. This is a critical leadership role responsible for scaling our brand efficiently by converting high-value prospects into loyal customers. You will serve as the architect of our performance marketing ecosystem, driving significant revenue growth and maximizing ROI across all paid channels.

What You Will Own And How You Will Make A Difference

As the leader of paid media, you will own the media spend P&amp;L and be accountable for delivering growth while maintaining efficiency. Your key responsibilities and impact include:
<ul>
<li>Strategic Vision: Architect the annual and quarterly paid media strategy, owning the end-to-end planning, forecasting, and budgeting to deliver on company revenue and profitability goals. You will be the primary steward of our Customer Acquisition Cost (CAC), Conversion Rate (CPA), and overall ROI.</li>
<li>Channel Innovation &amp; Expansion: Lead the identification, testing, and scaling of best-in-class digital strategies across a diverse media mix, including Paid Social (Expert-level Meta/TikTok), Youtube, Pinterest, SEM/Shopping and SEO, Mobile Marketing, CTV and emerging platforms.</li>
<li>Performance &amp; Optimization Mastery: Implement a rigorous, data-driven learning agenda, overseeing daily/weekly optimizations, testing, and automation levers to drive continuous improvement, increase personalization, and maximize spend efficiency.</li>
<li>Measurement: Champion sophisticated measurement approaches, including Multi-Touch Attribution (MTA), Incrementality Testing, and Media Mix Modeling (MMM), to accurately gauge channel value and inform investment decisions. Manage tool and vendor relationship with partnership across ecommerce, CRM and finance teams.</li>
<li>Creative as a Performance Engine: Partner closely with the Creative team to establish a high-velocity creative testing pipeline, leveraging creative diversification as a primary lever for performance gains. Develop a process and pipeline with AI tools for creative assets.
</li><li>Team &amp; Agency Leadership: Drive performance with external agencies while building a roadmap to strategically bring key competencies (e.g., specific channel expertise, creative optimization) in-house to enhance ownership and speed.</li>
<li>Cross-Functional Executive Collaboration: Serve as a key leader within the organization, collaborating with the eCommerce, CRM, Creative, Merchandising and Brand teams to ensure paid efforts are fully integrated into the broader customer journey and brand narrative.</li>
</ul>
You Have

You are a strategic operator, an innovative leader, and a P&amp;L owner.
<ul>
<li>Experience: 12+ years of progressive, hands-on experience in performance-focused paid marketing roles, with full end-to-end ownership of large-scale budgets and multi-channel strategies, ideally within a D2C/eCommerce environment.</li>
<li>Platform Expertise: Proven mastery of the core acquisition platforms, evidenced by an expert-level command of Meta Ads Manager and Google Ads (Search, Shopping, Performance Max). CTV platform management is a plus.</li>
<li>Technical Acumen: Deep understanding of the modern AdTech ecosystem, including the levers of automation, machine learning, and audience targeting that drive efficiency and personalization at scale.</li>
<li>Data-Driven Leadership: Proficient in communicating complex strategies, data insights, and results clearly and articulately to the Executive team and other stakeholders.</li>
<li>Influence &amp; Initiative: Possess a proven ability to influence cross-functionally, championing process improvements and taking full responsibility for actions and outcomes. You are self-directed, proactive, and generate activity under your own initiative.</li>
<li>Creative Insight: A demonstrated understanding of how to leverage creative testing and diversification as a critical performance lever, moving beyond just bidding and targeting strategies.</li>
</ul>
ThirdLove Offers You
<ul>
<li>Competitive salary + equity</li>
<li>Medical/Dental/Vision insurance</li>
<li>Paid parental leave</li>
<li>Flex time off</li>
<li>Discounted and free products</li>
</ul>
Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Compensation

160-200K annual base salary</div>

Director of Growth Marketing

Uber

<div>About the Role
 
 
The Head of Segmentation Platform will sit within the Global Service Design team and is responsible for design, development, build, evolution, management and scaling of our Customer Support Segmentation Platform - a core system that intelligently segments customers and support requests to drive operational efficiency, personalization, and service excellence.
 
 
This role sits at the intersection of Community Operations (CommOps) and Customer Obsession (CO) Product. You will work closely with CommOps frontline teams to deeply understand their business requirements, use data to define segmentation logic, and collaborate with engineering and data science teams to build a scalable solution that optimizes segmented customer experience. Over time, this platform will evolve from a rules-based system to a fully AI-enabled segmentation engine, capable of dynamic routing, prioritization, experimentation and personalization of customer interactions across support options.
 
 
You will also work closely with CO stakeholders to design scalable solutions and drive effective rollout strategies and engage with CommOps stakeholders to align them as needed.
 
 
What you'll do
<ul><li>Platform Ownership: Define the vision, strategy, roadmap and phased rollout of the Segmentation Platform for Customer Support
</li><li>CommOps Partnership: Engage deeply with Operations teams to identify segmentation needs and usability requirements and translate them into platform requirements. The ultimate goal is to make a platform which is easy for CommOps stakeholders to use
</li><li>Cross-Functional Collaboration: Act as the bridge between CommOps and CO - ensuring alignment on business goals, technical feasibility, and delivery timelines. This will require a good understanding of the Tech stack, dependencies on other platforms / product teams but also a good grounding in business priorities and ability to have an independent perspective
</li><li>Platform Development: Partner with data science and product teams to build and test the platform
</li><li>AI Enablement: Lead the platform's evolution from rules-based to AI-driven segmentation, including experimentation with predictive and proactive models
</li><li>Data Strategy &amp; Governance: Define data models, metrics, and feedback loops for continuous improvement and transparency
</li><li>User Enablement and scaling: Create documentation and processes that empower CommOps colleagues to leverage segmentation insights in daily decision-making. Define KPIs and monitor platform adoption, usefulness and business impact.
</li></ul>Basic Qualifications
<ul><li>8+ years of experience in product operations, platform development or similar domains
</li><li>2+ years of strong understanding of GenAI concepts and how to build platforms using Gen AI
</li></ul>Preferred Qualifications
<ul><li>Strong understanding of customer support workflows and how data can enhance segmented experience
</li><li>Excellent collaboration skills with both technical and non-technical stakeholders
</li><li>Exceptional communication skills (both verbal and written)
</li><li>Familiarity with SQL and data visualization / reporting tools
</li><li>Proven ability to translate complex operational problems into structured, data-driven solutions
</li><li>Ability to quickly learn and contribute to the improvement of any Tech stack
</li><li>Strong business acumen and ability to learn about business context quickly
</li><li>Having an independent perspective at all times and ability to align leaders around it
</li><li>Proven leadership experience managing cross-functional or multidisciplinary teams
</li><li>Engineering and MBA / Consulting experience
</li><li>Experience working with segmentation engines
</li><li>Experience in Operations or program management
</li><li>Familiarity with prompt engineering or LLM evaluation
</li><li>Familiarity with technologies like Python or similar
</li>Ability to thrive in a fast-paced, ambiguous environment 
<li>
</li></ul> 
 
For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Head of Customer Experience Platform Segmentation Tech

<div><h2 class="jobSectionHeader">Overview</h2><div>
Mailchimp&rsquo;s website is our most critical growth channel, serving as the front door for millions of small businesses worldwide. We&rsquo;re seeking a data-driven, strategic marketing leader to transform our global web presence into a powerful conversion engine. This isn&rsquo;t about maintaining the status quo &mdash; it&rsquo;s about architecting the future of how we acquire and convert new customers online.</div><div></div><div> 
You will own the strategy, roadmap, and execution of web experiences that turn prospects into loyal, paying customers, while shaping Mailchimp&rsquo;s long-term vision for digital growth.</div> 
Responsibilities<ul><li>
Conversion Strategy: Define and lead a comprehensive roadmap for website optimization, experimentation (A/B, multivariate, personalization), and funnel design aimed at increasing trial sign-ups, qualified sales leads, and average order values of newly acquired customers.</li><li>
Cross-Functional Leadership: Lead a dedicated squad of Product, Design, Engineering, and Analytics partners, rallying them around high-impact experiments that improve performance. Influence senior stakeholders across Marketing and Product to align on growth priorities.</li><li>
Data-Driven Insights: Go beyond surface-level metrics. Uncover actionable insights about user behavior, traffic patterns, and conversion funnels, translating them into business opportunities.</li><li>
Strategic Collaboration: Serve as the central hub for web acquisition. Partner closely with Paid Media, SEO, Product Marketing, and Content to deliver seamless, high-performing customer journeys from first click to conversion.</li><li>
Business Impact: Champion a test-and-learn culture. Tie all initiatives directly to growth outcomes by owning customer acquisition and revenue targets.</li><li>
Coaching &amp; Mentorship (optional): Elevate the craft of experimentation by mentoring cross-functional partners and evangelizing CRO best practices.</li></ul> 
Qualifications<ul><li>
5+ years in web marketing, digital growth, or CRO roles, with a clear track record of improving conversion rates and driving revenue through a B2B or B2C website (SaaS experience is a major plus).</li><li>
Deep expertise with web analytics, experimentation platforms, and content management systems (CMS).</li><li>
Strategic thinker with business-owner mindset: skilled at shaping roadmaps, influencing stakeholders, and translating complex data into a clear vision.</li><li>
Exceptional communicator and collaborator who thrives in fast-paced, cross-functional environments.</li><li>
A builder who thrives in ambiguity, proactively mapping out solutions and testing bold ideas.</li></ul> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Bay Area California: 158,000 - 213,500
Southern California: 150,500 - 203,500
New York: 158,000 - 214,000</div>

Staff Web Marketing Manager

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Product
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role
We are looking for a Manager / Senior Manager to support and drive change for Salesforce products as part of the Pricing Strategy team. The role will involve investigating and evaluating pricing and packaging strategies to take advantage of market opportunities to accelerate Salesforce growth. The role is a unique opportunity to develop cross-functional, and cross-product expertise in Pricing and Packaging Strategy while getting exposure to a variety of high priority products and market expansion initiatives. The Director will collaborate with leaders in our product and marketing organizations to help craft new business models, define strategies for new offerings, optimize packaging &amp; pricing for existing offers, and drive overall monetization.
Responsibilities
<ul><li>Develop and optimize long term pricing and packaging strategies for Salesforce working across a number of teams including Product Management, Product Marketing, Go To Market, Sales and Deal Desk
</li><li>Make informed data-driven recommendations using structured problem solving frameworks (i.e. create hypotheses, analyze data, validate hypotheses, make recommendation)
</li><li>Assist product operations in prioritizing launches and creating SKUs that map to the correct product feature set
</li><li>Proactively identify opportunities to enhance our existing portfolio combining market, competitive, customer and stakeholder research
</li><li>Clearly communicate pricing concepts and recommendations to Exec level leadership; work with cross-functional teams to operationalize recommendations
</li><li>Identify new pricing models while understanding the complexity and implications to existing base
</li><li>Nurture EVP/SVP level relationship; influence senior executives to gain alignment on recommendations
</li></ul>Required Qualifications
<ul><li>Required 8+ years of working experience
</li><li>Superior analytical, strategic, communication, and organizational skills are critical
</li><li>High level of attention to detail and ability to juggle multiple projects at once
</li><li>Able to identify and develop solutions to complex problems from a strategic and operational perspective that may cross departments
</li><li>Capable of communicating concepts clearly and credibly to multiple audiences
</li><li>Ability to influence various constituents, including senior management
</li><li>Deep interest in analyzing quantitative and qualitative data and the ability to see beyond the numbers to drive sound decision-making using both quantitative and qualitative research
</li><li>Intellectually curious, creative strategic business thinker who loves to tackle complex challenges
</li><li>Can influence and set direction with Exec leadership; comfortable working with all levels of leaders
</li><li>Can handle multiple projects at once, prioritizing workloads to meet competing deadlines and complex stakeholders dynamics
</li><li>Thrives in high-growth, performance focused environments with frequent change
</li><li>Design &amp; lead qualitative and quantitative sales and customer research to test pricing &amp; packaging strategy hypotheses
</li><li>Advanced skills in Excel and PowerPoint (or equivalent)
</li><li>Bachelor&rsquo;s degree
</li></ul>Preferred Qualifications
<ul><li>4+ years of SaaS Pricing Strategy experience
</li><li>4+ years of software technology company experience
</li><li>Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience
</li><li>MBA preferred
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $145,200 to $244,200.
For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700.</div>

Pricing Strategy, Manager/Senior Manager

Archetype

<div><h1 class="jobSectionHeader">Engagement Manager</h1>
Customer Success | Full-time | Remote<h2 class="jobSectionHeader"> 
About Delve</h2>
Delve gives Marketing, Communications, and Executive leaders a live view of how their story is being told, revealing shifts, risks, and openings before anyone else. As we scale our customer base and expand our AI visibility platform, we&rsquo;re hiring an Engagement Manager to ensure every customer not only succeeds with Delve but feels deeply supported along the way. 
 
You'll be working closely with an elite team that has successfully scaled and sold tech products.
You&rsquo;ll serve as a strategic partner to customers, helping them operationalize Delve trackers, dashboards, and AI-driven insights. You&rsquo;ll collaborate cross-functionally with Sales, Product, Engineering, and Agency teams to drive adoption, influence the roadmap, and turn Delve into an indispensable part of your customers&rsquo; workflow.<h2 class="jobSectionHeader"> 
How You&rsquo;ll Drive Success</h2><h3 class="jobSectionHeader">
Act as a strategic advisor</h3><ul>
<li>Serve as the primary point of contact for a portfolio of customers ranging from the hottest startups to global enterprises.</li>
<li>Lead structured business reviews to ensure the client is achieving their goals, and provide guidance on optimizing the use of the technology.</li>
<li>Uncover real customer needs by understanding what they mean, not just what they say, and translate those into clear actions and solutions.</li>
</ul><ul>
</ul><h3 class="jobSectionHeader">Drive adoption &amp; real outcomes</h3><ul>
<li>Help customers integrate Delve into daily workflows across PR, Marketing, Comms, Brand, and Executive teams.</li>
<li>Translate AI Search insights, media patterns, and coverage signals into simple, actionable recommendations.</li>
<li>Proactively identify expansion opportunities and mitigate risks across multi-threaded accounts.</li>
</ul><ul>
</ul><h3 class="jobSectionHeader">Communicate with speed &amp; clarity</h3><ul>
<li>Maintain organized, responsive communication across email, Slack, and calls, ensuring customers always feel heard.</li>
<li>Condense complex ideas into crisp, easy-to-use guidance.</li>
<li>Manage multiple concurrent initiatives with calm, structured execution.</li>
<li>Leverage AI tools to enhance productivity and drive superior, data-informed client outcomes.</li>
</ul><ul>
</ul><h3 class="jobSectionHeader">Bridge customers and product teams</h3><ul>
<li>Deliver concise, actionable feedback to Product and Engineering.</li>
<li>Surface themes, friction points, and feature requests with clarity and prioritization.</li>
<li>Collaborate with Sales on onboarding, renewal planning, and account growth.</li>
</ul><ul>
</ul><h2 class="jobSectionHeader">What You Bring</h2><ul>
<li>2&ndash;3+ years in Sales Engineering, Customer Success or Account Management at a startup, or 4+ years in customer-facing roles.</li>
<li>Exceptional communicator who&rsquo;s comfortable presenting insights, dashboards, and executive-level recommendations.</li>
<li>Deeply empathetic: skilled at making customers feel understood and supported.</li>
<li>Highly organized, responsive, and strong at multi-tasking.</li>
<li>Analytical mindset and confidence working with data and metrics.</li>
<li>Experience using ChatGPT and other AI tools to accelerate workflows and increase efficiency.</li>
<li>Comfortable owning processes end-to-end and navigating ambiguity.</li>
<li>Ability to quickly turn complicated data or concepts into easy-to-understand, executive-ready and concise decks</li>
<li>Experience in media intelligence, marketing, social listening, AI search/GEO, SEO or AI platforms is a strong plus.</li></ul><h2 class="jobSectionHeader"> 
Why Join Delve</h2>
Delve is building the future of visibility&mdash;helping organizations understand who&rsquo;s shaping conversations, what narratives matter, and where opportunities are emerging. You&rsquo;ll play a pivotal role in shaping customer experience and influencing how companies track, measure, and act on media intelligence. You&rsquo;ll report directly into executive leadership who will provide the feedback, mentorship and support to maximize your potential. This is a chance to join early, move fast, and help define a category.</div>

Engagement Manager

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