director of growth marketing Jobs in San Francisco

director of growth marketing

engineering manager - growth Jobs in San Francisco

engineering manager - growth

growth & marketing

marketing operations & growth manager Jobs in San Francisco

marketing operations & growth manager

senior b2b growth marketing manager - organic Jobs in San Francisco

senior b2b growth marketing manager - organic

marketing operations growth manager

Sofar Ocean

<div><h3 class="jobSectionHeader"><b>The Role</b></h3><p>
We&rsquo;re looking for a <b>growth-focused marketing operations leader</b> who knows that automation powers growth &mdash; not the other way around. This role blends <b>hands-on martech expertise</b> with the ability to orchestrate segmented, personalized campaigns at scale. You&rsquo;ll personally work the tools to create <b>enviable outbound campaigns</b>, transform our website into both a <b>brand showcase and a high-converting performance machine</b>, and use the latest technology to advance growth goals.</p><p>
You won&rsquo;t just manage systems; you&rsquo;ll run them, connect them, and optimize them to deliver measurable results.</p><p>
This role will work out of our Pier 28 headquarters in San Francisco.</p><p><b>
Impact You&rsquo;ll Own:</b></p><ul><li><p><b>
Architect &amp; run the marketing engine</b> &mdash; integrate, optimize, and personally operate our martech stack (OutboundSync, Clay, Instantly, HubSpot, Webflow, SEMrush, LinkedIn Sales Navigator, and more) to deliver high-impact, scalable programs.</p></li><li><p><b>
Create enviable outbound programs</b> &mdash; Own, execute, and optimize campaigns, including email, SEM, paid social, webinars, sponsored content, customer lifecycle marketing, and more &mdash; to exceed lead and conversion goals.</p></li><li><p><b>
Own reporting &amp; actionable insights</b> &mdash; track what&rsquo;s working, eliminate what&rsquo;s not, and make recommendations that tie automation directly to business outcomes. Build and maintain robust campaign tracking and lead attribution systems using HubSpot, Google Tag Manager, and GA4 to ensure data accuracy and actionable insights.</p></li><li><p><b>
Deeply understand our target audiences</b> &mdash; across shipping, marine sensing, academia and government &mdash; to create campaign, content, and channel strategies that drive results.</p></li><li><p><b>
Turn the website into a growth powerhouse</b> &mdash; manage Webflow to ensure the site works as hard as you do: driving conversions, capturing leads, and telling our story. Use personalization to drive users down funnel and optimize SEO for discoverability.</p></li><li><p><b>
Leverage AI to accelerate results</b> &mdash; use AI-powered tools and workflows to scale personalization, optimize targeting, and increase efficiency across campaigns.</p></li><li><p><b>
Focus on growth, not busywork</b> &mdash; ensure every automation, integration, and campaign directly supports pipeline, revenue, or brand objectives.</p></li><li><p><b>
Distribution and Discovery is the message</b> &mdash; ensure visibility through channel optimization and testing new areas of growth. You know SEM but understand generative AI is where the real growth is at. You&rsquo;ve worked on social distribution and some paid efforts (SEM, retargeting).</p></li></ul><p><b>
About You</b></p><ul><li><p><b>
You are a growth hacker at heart with experience in traditional growth marketing and performance marketing.</b></p></li><li><p>
6+ years in <b>marketing (or revenue) operations, campaign management, or growth marketing</b> with a proven record of scaling programs through automation and technology.</p></li><li><p>
Skilled in <b>hands-on execution</b> &mdash; you don&rsquo;t just delegate tool use, you run them yourself to deliver results.</p></li><li><p><b>
Expert in Webflow or other CMS</b> &mdash; able to optimize the website for both branding and measurable performance outcomes. You have also launched or relaunched a website.</p></li><li><p>
Highly skilled in <b>HubSpot, Clay, Google Tag Manager, GA4</b>, and comfortable with advanced martech integrations.</p></li><li><p>
Proficient in using <b>AI tools</b> to enhance personalization, targeting, and overall campaign effectiveness. If it doesn&rsquo;t exist now, you can build it.</p></li><li><p>
Data-driven, results-oriented, and relentless about improving processes and performance.</p></li><li><p>
Thrives in fast-paced, growth-oriented environments.</p></li></ul><p><b>
Bonus Points</b></p><ul><li><p>
Understanding of the shipping industry or experience in marine sensing.</p></li></ul><h3 class="jobSectionHeader"><b>
Estimated Salary Range:</b></h3><ul><li><p>
$115,000 - $154,000</p></li><li><p>
The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and equity package.</p></li></ul><h3 class="jobSectionHeader"><b>
Sofar's Commitment to Climate Justice</b></h3><p>
We at Sofar Ocean acknowledge that careers in the marine sciences &ldquo;... have traditionally been, and remain, non-diverse work environments&rdquo;, thereby limiting the entry and prosperity of underrepresented groups in the space. (Johri et al., 2021) Many of these same groups are disproportionately affected by climate change, and are often excluded from decision making that directly address their interests and needs.</p><p>
We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply.</p></div>

Marketing Operations & Growth Manager

Yoga Garden SF

<p><b>We&rsquo;re Hiring a Graphic Designer!</b></p><p>Hey there! We&rsquo;re on the lookout for a talented and versatile designer with a strong knack for marketing production and graphic design. You&rsquo;ll be designing for both print and digital platforms and collaborating closely with our awesome Marketing Manager and Social Media Manager to bring our brand to life. If you love taking a project from strategy all the way to execution, we want to hear from you!</p><p><b>A Little About the Role:</b> You&rsquo;ll be creating a range of materials, like email newsletters, print pieces, physical assets, digital signage, web design elements, social media graphics, presentations, and more. This is a flexible, independent contractor gig, and we&rsquo;re looking for someone who can dedicate 5-10 hours a week.</p><p><b>What We&rsquo;re Looking For:</b></p><ul><li>2-3 years of experience in marketing production and digital design</li><li>High-level skills in Figma, Canva, WordPress, and social media campaigns</li><li>Familiarity with online tools like Google Suite, Asana, and Slack to keep things running smoothly</li><li>A strong portfolio showcasing your design work and strategies</li><li>Experience in social media marketing for business</li><li>A self-starter who&rsquo;s full of ideas and can see them through to the finish line</li><li>Stellar time management, project management, and organizational skills</li></ul><p><b>Perks You&rsquo;ll Enjoy:</b></p><ul><li>Free membership for our online and in-person yoga classes</li><li>30% off all workshops and trainings</li><li>A creative and supportive work culture that values your ideas, encourages professional growth, and believes in the importance of rest and wellness</li></ul><p><b>How to Apply:</b> Think you&rsquo;d be a great fit? We&rsquo;d love to connect! Please apply with</p><ul><li>Your resume</li><li>Your portfolio or links to past projects so we can see your work in action</li></ul><p><i>Only complete applications with a resume and work samples will be considered.</i></p><p>Pay: $30.00 - $40.00 per hour</p><p>Expected hours: 5.0 &ndash; 10.0 per week</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Work Location: Remote</p>

Graphic Designer

Intuit

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><div>
Intuit is a mission-driven, global financial technology platform that gives everyone the opportunity to prosper. We do this by using technology to solve our customers&rsquo; most important problems. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision they make, they make with confidence. Our flagship products &ndash; QuickBooks, TurboTax, Credit Karma and Mailchimp &ndash; define our commitment to revolutionize the way people manage their finances, run small businesses, and pay employees.</div><div></div><div><br>
Within Intuit, the Global Business Solutions Group (GBSG) powers the QuickBooks ecosystem, helping small businesses and the self-employed start, run, and grow their businesses with confidence. As part of GBSG, ELM is building next-generation personalization capabilities to reimagine how we engage customers across touchpoints. ELM plays a critical role in driving adoption, deepening engagement, and increasing average revenue per customer (ARPC).</div><div></div><div><br>
We are seeking a Senior Marketing Manager, AI and Personalization to join our Lifecycle Transformation and Growth (LTG) team. In this role, you will partner closely with product, engineering, analytics, and data science teams to identify, prioritize, and deliver personalization and AI-driven use cases that improve customer experiences and drive measurable business impact across the QuickBooks ecosystem.</div><p><b><br>
Responsibilities</b></p><ul><li>
Partner with product, engineering, analytics, and data science teams to define and implement new personalization and AI use cases that accelerate adoption, engagement, and ARPC.</li><li>
Collaborate with internal advanced analytics and AI stakeholders across the org to understand how to connect our current capabilities and where we have gaps (e.g., work with product managers to articulate requirements)</li><li>
Translate customer insights, behavioral data, and business needs into prioritized opportunities and technical requirements.</li><li>
Lead test-and-learn roadmaps that validate hypotheses, leveraging experimentation frameworks to optimize personalization strategies.</li><li>
Shape multi-channel strategies across email, push, SMS, web, and in-product communications to deliver relevant, timely, and impactful customer experiences.</li><li>
Ensure alignment between personalization roadmaps, technical feasibility, and business impact.</li><li>
Build business cases/opportunities sizing and report out on performance of new capabilities (e.g. revenue impact, ROI, retention) that demonstrate the impact of personalization initiatives.</li><li>
Partner with the execution teams (strategic planning, AI, CRM analytics, MarTech, SalesTech, and Sales, operations, etc. ) to ensure use cases are delivered as expected to support our intended growth and innovation goals</li><li>
Contribute to the ongoing evolution of Intuit&rsquo;s CRM and personalization capability stack, advancing best practices and scaling innovation across ELM and GBSG.</li></ul><div><i>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:</i></div><p></p><p><br>
Bay Area California $128,000 - $173,000</p><p>
Southern California $120, 000 - $162,000</p><p><i><br>
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at </i><i>Intuit&reg;: Careers | Benefits</i><i>).</i><br>
<br>
<i>Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.</i></p><p><b><br>
Qualifications</b></p><ul><li>
3-5+ years of experience in personalization, CRM, growth, or data-driven marketing, with exposure to AI/ML applications (e.g., propensity models, recommendation systems, generative AI).</li><li>
Required: Breadth of knowledge across all areas of CRM marketing channels (e.g., email marketing, push notifications, SMS, in product display ads) with depth and hands-on experience in at least one</li><li>
Demonstrated experience delivering AI in marketing, including fluency in model techniques, marketing use cases and proven ability to partner across product, engineering, analytics, and data science to deliver scalable personalization capabilities.</li><li>
Strong strategic thinking: able to identify customer needs, business opportunities, and market trends to shape impactful personalization strategies.</li><li>
Excellent communication and influence skills: crafts compelling, data-backed narratives that align stakeholders and secure buy-in.</li><li>
Demonstrated tech-forward mindset: comfortable applying AI, martech, and data tools to improve performance and deliver personalized customer experiences.</li><li>
Skilled in data analysis and experimentation: builds robust business cases, designs bold experiments, and rapidly iterates to drive confident decision-making.</li><li>
Experience driving measurable results tied to customer adoption, engagement, or monetization.</li><li>
Ability to communicate objectives, plans, status and results clearly, focusing on critical few key points.</li><li>
High intellectual curiosity, growth mindset, and passion for pushing the boundaries of personalization and AI innovation.</li><li>
Proficiency with Project Management software (GitHub, JIRA, Confluence), Google docs, Excel, Qlik Sense, Tableau, Amplitude, and other data analysis tools</li></ul><div>
If you are a forward-thinking and dynamic problem-solver and have a desire to lead and build cutting edge personalized experiences for our QuickBooks customers using all forms of AI, we want to hear from you.</div><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p></div><p></p>

Senior Marketing Manager, AI and Personalization

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><div>
Intuit&rsquo;s Global Business Solutions Group (GBSG) is dedicated to delivering a portfolio of solutions that improve small businesses&rsquo; success in the U.S. by addressing their top needs, ranging from invoicing to payroll, accounting, payments and lending. Within the QuickBooks team, the Services team helps small businesses pay and manage employees, get paid, manage bills, and access financing to run their business, resulting in industry-leading cash flow benefits. These solutions help us address the statistic that 50% of small businesses go out of business within 5 years because they run into cash flow issues.</div><div></div><div><br>
The QuickBooks U.S. Marketing team is seeking a seasoned product marketer with strong strategic and storytelling skills, who operates with a bias for action to create customer benefit and drive business results. As a Staff Product Marketing Manager on the Money team, you will develop and activate go-to-market plans for the Lending portfolio of QuickBooks products. This is a unique opportunity for a highly motivated marketing leader to drive a top tier business priority and accelerate QuickBooks&rsquo; growth trajectory in the fintech space. The ideal candidate will have prior experience bringing new products to market with an emphasis on B2B and financial products. You&rsquo;ll be challenged to think boldly, move fast, and have a big impact on our customers&rsquo; lives, their livelihoods, and the QuickBooks brand trajectory.</div><p></p><p><b><br>
Responsibilities</b></p><div>
The <b>Staff Product Marketing Manager, Card</b> is responsible for developing and scaling a newly integrated product on the Lending portfolio of QuickBooks products.</div><p></p><div><b><br>
Primary responsibilities include</b></div><p></p><ul><li><div><br>
Own 1-year business outcomes for Business Card, including strategic choices about where to play and how to win, and effectively communicate data-backed business plans and performance data across teams and up to executive leadership through ongoing forecasting, reporting and root cause analyses</div></li><li><div>
Leverage deep customer insights, product expertise, and competitive intelligence to inform a segmentation strategy, develop winning product positioning including differentiated, insights-based messaging and claims, and influence the product roadmap to deliver on the biggest customer needs</div></li><li><div>
Develop research and testing plans and actively analyze business data from multiple sources to generate insights, make informed decisions, and turn these insights into compelling business cases and awesome end-to-end customer experiences</div></li><li><div>
Leverage storytelling, customer insights, data and business acumen to lead initiatives and influence the roadmap at any phase of the product life cycle (from idea to maturity) and execute an impactful GTM plan that prioritizes business results with product and channel partners</div></li><li><div>
Develop go-to-market plans, segmentation, and marketing activations in close partnership with channel, ecosystem, and external partners and our business development team to deliver year-on-year growth for our lending marketplace</div></li><li><div>
Partner closely with cross-functional teams spanning marketing, product, design, business development, analytics, finance, credit, risk, legal, strategy, sales, and customer success</div></li><li><div>
Own the forecasting process for Business Card and manage stakeholders to align goals and outcomes</div></li><li><div>
Contribute to 3-year strategic planning and make decisions that benefit the customer and the entire Intuit portfolio, not just the offering.</div></li></ul><p><b><br>
Qualifications</b></p><p></p><ul><li><div><br>
8 - 10+ years of experience in product marketing strategy and cross-functional execution</div></li><li><div>
Understands and utilizes core marketing frameworks to develop segmentation, targeting, and positioning, and translate strategy into product roadmaps and actionable, cross-functional go-to-market plans</div></li><li><div>
Highly analytical and problem-solving orientation; comfort with different testing methodologies and synthesizing inputs from multiple data sources to analyze ROI, develop big insights, and make recommendations that unlock growth opportunities</div></li><li><div>
Ability to prioritize and make strategic choices, specifically narrowing from a range of opportunities to highest-impact levers, balancing short and long term business outcomes</div></li><li><div>
Demonstrated high levels of ownership, responsibility, initiative and the desire to drive significant, measurable performance results</div></li><li><div>
Strong track record of leadership, storytelling, and influencing in a cross-functional, fast-moving environment</div></li><li><div>
Excellent verbal, written/presentation, and interpersonal communication skills.</div></li><li><div>
Fintech and/or credit card experience preferred</div></li><li><div>
BA/BS required, MBA preferred</div></li><li><div>
Experience with small- and mid-sized business a plus</div></li></ul><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p></div><p></p>

Product Marketing Manager (Inbound) , Credit Card

Nextdoor

<div><p><b>#TeamNextdoor</b></p>
<p>
Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at <b>nextdoor.com</b>.</p>
<p><b>
Meet Your Future Neighbors</b></p>
<p>
We're looking for an Engineering Manager to lead our Traffic team at Nextdoor. This team plays a key role in attracting new users by improving how people first discover and engage with Nextdoor. We work across SEO, content sharing, invites, and other surfaces that drive organic growth and intentional traffic to our platform.</p>
<p>
As a manager on the Traffic team, you'll lead a small, talented group of engineers focused on building and optimizing key growth surfaces - both on Nextdoor and across third-party platforms. You'll help the team scale technical solutions and work cross-functionally with product, data science, and marketing partners to grow our user base in thoughtful, measurable ways.</p>
<p>
This is a great opportunity for someone at the Staff or Tech Lead level who has strong mentorship experience and is looking to take on formal people management, or for an Engineering Manager with up to 3 years of leadership experience who's excited to go deeper on growth strategy, team building, and user acquisition at scale.</p>
<p>
At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees.
</p><p><b>The Impact You'll Make</b></p>
<p>
Your responsibilities will include:</p>
<ul>
<li>Lead and support a small team of engineers focused on organic traffic growth</li>
<li>Partner with Product, Marketing, and Data Science to build engaging, traffic-driving features - like SEO, content sharing, and user invites - and to measure their impact using insights from data</li>
<li>Oversee the development of scalable and reliable full stack technologies with a focus on performance that drives millions of interactions each week</li>
<li>You'll be involved in all aspects of the product development for a major product area; from strategy, research, prototyping, concept to interaction design, to final QA and code tweaks right before launch</li>
<li>You'll own and drive operational metrics of the Traffic team</li>
<li>Participate in hiring outstanding talent and develop the engineering resources in the organization</li>
<li>Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises</li>
</ul>
<p><b>What You'll Bring To The Team</b></p>
<ul>
<li>1&ndash;3 years of people management experience <i>or</i> Staff/Technical Lead level experience with a strong track record of mentorship and technical leadership</li>
<li>Proven ability to mentor high-performing engineering teams</li>
<li>Experience working on growth-related features such as SEO, user-generated content, high traffic, acquisition flows, or sharing surfaces</li>
<li>Empathy for user needs and a strong grasp of the business problems we're solving</li>
<li>Experience building or integrating experimentation frameworks and using A/B testing to inform product direction and drive measurable impact</li>
<li>Comfort working across the product development spectrum: strategy, ideation, concept work, up to the delivery of the consumption experience</li>
<li>Strong technical judgment and a track record of engineering excellence, including operational rigor (monitoring, alerting, incident response, post-mortems, etc.)</li>
</ul>
<p><b>Bonus Points:</b></p>
<ul>
<li>Experience with Django Python, React, and Next.js hosted on AWS</li>
<li>Experience with observability using Datadog and/or Sentry</li>
<li>Experience with Server Side Rendering</li>
</ul>
<p><b>Rewards</b></p>
<p>
Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package.</p>
<p>
The starting salary for this role is expected to range from $200,000 - $250,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography.</p>
<p>
We also expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date would be within the first 3 months of your start date.</p>
<p>
Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.</p>
<p>
When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.
</p><p>At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.</p>
<p>
For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.</p></div>

Engineering Manager - Growth

Clay

<div>
 <strong>
  About Clay
  <br/>
  <br/>
 </strong>
 Clay is a creative tool for growth. Our mission is to help businesses grow &mdash; without huge investments in tooling or manual labor. We&rsquo;re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality.
 <br/>
 <br/>
 We believe that modern GTM teams win by finding
 <em>
  GTM alpha
 </em>
 &mdash; a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We&rsquo;re looking for sharp, low-ego people to help teams find their GTM alpha.
 <br/>
 <br/>
 <em>
  Why is Clay the best place to work?
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Customers love the product (100K+ users and growing)
  </li>
  <li>
   We&rsquo;re growing a lot (6x YoY last year, and 10x YoY the two years before that)
  </li>
  <li>
   Incredible culture (our customers keep applying to work here)
  </li>
  <li>
   Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech
   <br/>
   <br/>
  </li>
 </ul>
 Read more about why people love working at Clay here and explore our wall of love to learn more about the product.
 <br/>
 <br/>
 <strong>
  Growth, Lifecycle @ Clay
  <br/>
  <br/>
 </strong>
 We&rsquo;re seeking a Growth Lead to scale our Lifecycle efforts. This role requires someone who can clearly understand Clay&rsquo;s customer segments and how each individual builds the habit of using our product. Additionally, this person needs to work really well cross-functionally to ensure we&rsquo;re communicating the right updates to customers and the community.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be the main driver of Clay&rsquo;s email and in-product notification channels, owning all company communications as well as experiments to improve core metrics.
  </li>
  <li>
   You will obsess over our email onboarding process, building different tracks for different personas and use cases.
  </li>
  <li>
   You will obsess on how our core market segments and personas build the habit of using Clay. You will then experiment with how we can manufacture habit loops through different forms of notifications.
  </li>
  <li>
   You will partner very closely with our GTM Ops team to ensure you have all of the right audience segments and tracking infrastructure to implement campaigns.
  </li>
  <li>
   You will work closely with Content and Product Marketing to launch ongoing company announcements and product features with clear and concise copy.
  </li>
  <li>
   You will work closely with Brand to ensure our emails fit our guidelines and have a strong brand presence.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with building lifecycle motions that drive impact in activation and product engagement.
  </li>
  <li>
   Experience working with cross-functional teams across Marketing, Brand, Content, and Ops to ensure marketing campaigns are being launched successfully.
  </li>
  <li>
   Experience building internal processes to optimize operations within the lifecycle function.
  </li>
  <li>
   Experience with experimentation - comfortable with establishing MDEs, experiment runtime, etc. but also clearly understanding when we should just run a pre and post analysis.
  </li>
 </ul>
</div>


Growth, Lifecycle

Archetype

<div><h1 class="jobSectionHeader"><b>Engagement Manager</b></h1><p>
Customer Success | Full-time | Remote</p><p></p><h2 class="jobSectionHeader"><b><br>
About Delve</b></h2><p>
Delve gives Marketing, Communications, and Executive leaders a live view of how their story is being told, revealing shifts, risks, and openings before anyone else. As we scale our customer base and expand our AI visibility platform, we&rsquo;re hiring an Engagement Manager to ensure every customer not only succeeds with Delve but feels deeply supported along the way.<br>
<br>
You'll be working closely with an elite team that has successfully scaled and sold tech products.</p><p>
You&rsquo;ll serve as a strategic partner to customers, helping them operationalize Delve trackers, dashboards, and AI-driven insights. You&rsquo;ll collaborate cross-functionally with Sales, Product, Engineering, and Agency teams to drive adoption, influence the roadmap, and turn Delve into an indispensable part of your customers&rsquo; workflow.</p><p></p><h2 class="jobSectionHeader"><b><br>
How You&rsquo;ll Drive Success</b></h2><h3 class="jobSectionHeader"><b>
Act as a strategic advisor</b></h3><ul>
<li>Serve as the primary point of contact for a portfolio of customers ranging from the hottest startups to global enterprises.</li>
<li>Lead structured business reviews to ensure the client is achieving their goals, and provide guidance on optimizing the use of the technology.</li>
<li>Uncover real customer needs by understanding what they mean, not just what they say, and translate those into clear actions and solutions.</li>
</ul><p></p><ul>
</ul><h3 class="jobSectionHeader"><b>Drive adoption &amp; real outcomes</b></h3><ul>
<li>Help customers integrate Delve into daily workflows across PR, Marketing, Comms, Brand, and Executive teams.</li>
<li>Translate AI Search insights, media patterns, and coverage signals into simple, actionable recommendations.</li>
<li>Proactively identify expansion opportunities and mitigate risks across multi-threaded accounts.</li>
</ul><p></p><ul>
</ul><h3 class="jobSectionHeader"><b>Communicate with speed &amp; clarity</b></h3><ul>
<li>Maintain organized, responsive communication across email, Slack, and calls, ensuring customers always feel heard.</li>
<li>Condense complex ideas into crisp, easy-to-use guidance.</li>
<li>Manage multiple concurrent initiatives with calm, structured execution.</li>
<li>Leverage AI tools to enhance productivity and drive superior, data-informed client outcomes.</li>
</ul><p></p><ul>
</ul><h3 class="jobSectionHeader"><b>Bridge customers and product teams</b></h3><ul>
<li>Deliver concise, actionable feedback to Product and Engineering.</li>
<li>Surface themes, friction points, and feature requests with clarity and prioritization.</li>
<li>Collaborate with Sales on onboarding, renewal planning, and account growth.</li>
</ul><p></p><ul>
</ul><h2 class="jobSectionHeader"><b>What You Bring</b></h2><ul>
<li>2&ndash;3+ years in Sales Engineering, Customer Success or Account Management at a startup, or 4+ years in customer-facing roles.</li>
<li>Exceptional communicator who&rsquo;s comfortable presenting insights, dashboards, and executive-level recommendations.</li>
<li>Deeply empathetic: skilled at making customers feel understood and supported.</li>
<li>Highly organized, responsive, and strong at multi-tasking.</li>
<li>Analytical mindset and confidence working with data and metrics.</li>
<li>Experience using ChatGPT and other AI tools to accelerate workflows and increase efficiency.</li>
<li>Comfortable owning processes end-to-end and navigating ambiguity.</li>
<li>Ability to quickly turn complicated data or concepts into easy-to-understand, executive-ready and concise decks</li>
<li>Experience in media intelligence, marketing, social listening, AI search/GEO, SEO or AI platforms is a strong plus.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Why Join Delve</b></h2><p>
Delve is building the future of visibility&mdash;helping organizations understand who&rsquo;s shaping conversations, what narratives matter, and where opportunities are emerging. You&rsquo;ll play a pivotal role in shaping customer experience and influencing how companies track, measure, and act on media intelligence. You&rsquo;ll report directly into executive leadership who will provide the feedback, mentorship and support to maximize your potential. This is a chance to join early, move fast, and help define a category.</p></div>

Engagement Manager

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