senior manager - construction Jobs in Mumbai India

senior manager - construction

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general manager - business operations Jobs in Mumbai India

general manager - business operations

general manager operations Jobs in Mumbai India

general manager operations

logistics operations manager Jobs in Mumbai India

logistics operations manager

senior operations manager

<div>
 
 🌍 We&rsquo;re Hiring at Teleperformance! 🌍
 
 
 ✨ Role: Senior Manager &ndash; Operations
 
 
 📍 Location: Malad, Mumbai
 
 
 We&rsquo;re looking for a strategic and experienced
 
 Senior Operations Manager
 
 to lead our Trust &amp; Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust environment.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead trust-related customer support operations across global markets
 </li>
 <li>
 Manage escalations, fraud investigations, and account safety protocols
 </li>
 <li>
 Drive operational excellence, team performance, and SLA adherence
 </li>
 <li>
 Collaborate with legal, compliance, and product teams to uphold safety standards
 </li>
 <li>
 Mentor team leads and build a culture of integrity and accountability
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 ✅ Proven experience in customer support operations (Trust &amp; Safety preferred) ✅ Strong leadership, analytical, and stakeholder management skills ✅ Excellent communication and crisis-handling abilities ✅ Willingness to work in a 24&times;7 rotational shift
 
 
 
</div>

Senior Operations Manager

BookMyShow

<div>
 
 BookMyShow is India&rsquo;s leading entertainment destination, curating unforgettable experiences across movies, live events, and streaming. As the country&rsquo;s largest online ticketing platform, it has been synonymous with cinema for over two decades &mdash; connecting millions of movie lovers with theatres, films, and stories they love.
 
 
 
 
 Through its Movies and Cinema vertical, BookMyShow continues to celebrate the magic of movies by driving innovative marketing, enhancing audience engagement, and shaping how India discovers and enjoys cinema both on the big screen and online.
 
 
 
 
 Your Profile
 
 
 
 <ul>
 <li>
 Campaign Management - Execute, manage, and optimise end-to-end digital campaigns across display, video, and mobile; manage budgets, pacing, and inventory for smooth delivery.
 </li>
 <li>
 Client &amp; Team Coordination - Collaborate with clients/agencies, Sales, and Operations to ensure seamless campaign execution and clear, timely communication.
 </li>
 <li>
 Ad Trafficking &amp; Delivery - Traffic creatives (banners, videos, native), ensure accurate delivery and tracking, and conduct quality checks to maintain brand and industry standards.
 </li>
 <li>
 Tracking &amp; Performance - Implement and validate tracking tags, pixels, and third-party tools; monitor key metrics (CTR, conversions, ROI), optimise performance, and resolve ad-serving or tracking issues.
 </li>
 <li>
 Reporting &amp; Compliance - Create performance reports with insights and recommendations; ensure compliance with advertising policies, privacy norms, and regulations; manage invoicing with the Finance team.
 
 
 </li>
 </ul>
 
 Your Checklist
 
 
 
 <ul>
 <li>
 4+ years of hands-on experience working with Google Ad Manager.
 </li>
 <li>
 Strong understanding of digital advertising platforms, ad formats, and industry best practices.
 </li>
 <li>
 Proficient with ad-serving platforms (e.g., Google Ad Manager, DoubleClick) and ad-trafficking tools.
 </li>
 <li>
 Solid analytical skills with the ability to interpret data and optimise campaign performance.
 </li>
 <li>
 Strong communication skills for effective coordination with clients, vendors, and internal teams.
 </li>
 <li>
 Good understanding of ad-tech concepts including programmatic advertising, ad exchanges, and audience targeting.
 </li>
 <li>
 Working knowledge of MS Excel.
 </li>
 <li>
 Excellent organisational and time-management abilities.
 </li>
 </ul>
</div>

Senior Executive - Ad Operations

Skechers South Asia Pvt. Ltd.

<div>
 
 
 Designation:
 
 Manager
 
 
 
 
 
 
 Role:
 
 Business/ Corporate - Planning, Strategy &amp; Insights
 
 
 
 
 
 
 Department:
 
 Business Insights
 
 
 
 
 
 
 Location:
 
 Mumbai (Andheri East)
 
 
 
 
 
 
 Years of Experience:
 
 8+ Years
 
 
 
 
 
 
 Reporting To:
 
 Head &ndash; Business Insights
 
 
 
 
 
 
 Qualification Required:
 
 Graduate/ Postgraduate
 
 
 
 
 
 
 Brief Overview of the Role:
 
 
 
 We are looking for a highly analytical and business-oriented professional to join our Corporate Strategy team as a Senior Manager / Manager. The role demands strong financial acumen, the ability to generate insights from data, and strategic thinking to influence business decisions.
 
 
 
 
 
 
 Job Specification
 
 
 
 The ideal candidate will bring 6&ndash;8 years of experience in retail or consumer-facing industries, with a strong foundation in business finance, FP&amp;A, strategy, or business insights. This role will be instrumental in driving data-backed decision-making and shaping the company&rsquo;s long-term strategy.
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Partner with senior leadership to develop and execute corporate strategy, ensuring alignment with overall business objectives.
 </li>
 <li>
 Analyze large and complex data sets to generate insights, identify opportunities, and support strategic decision-making.
 </li>
 <li>
 Drive financial and business modelling to prepare AOPs, assess new initiatives, and strategic projects.
 </li>
 <li>
 Work closely with cross-functional teams (Finance, Operations, Category, and Product) to evaluate performance drivers and highlight growth opportunities.
 </li>
 <li>
 Prepare management presentations, board decks, and other necessary reports with clear insights and actionable recommendations.
 </li>
 <li>
 From commercial perspective lead the designing of incentive structures for stores, regional team and keep evaluating the promotion proposals for each business.
 </li>
 <li>
 Track industry trends, competitor performance, and retail/e-commerce landscape to provide thought leadership and foresight.
 </li>
 <li>
 Build dashboards, reports, and performance metrics to monitor business health and enable proactive interventions.
 </li>
 </ul>
 
 
</div>

Manager

Enrich

<div>
 
 
 
 Job Description
 
 
 
 
 
 
 
 
 Designation: Store Manager (Business Manager)
 
 
 
 
 
 
 
 Experience required : 7 years as managerial role
 
 
 
 
 
 
 
 Education Qualification: Graduate or MBA
 
 
 
 
 
 
 
 Industry Preferred: Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty &amp; Wellness.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 - Manage daily salon operations, including scheduling, inventory control, and customer service.
 
 
 - Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
 
 
 - Ensure the salon is clean, organized, and compliant with health and safety regulations.
 
 
 - Develop and implement strategies to increase salon revenue and customer retention.
 
 
 - Handle customer inquiries, feedback, and complaints in a professional and timely manner.
 
 
 - Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
 
 
 - Monitor and analyze salon performance metrics, preparing regular reports for senior management.
 
 
 - Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.
 
 
 
 
 
 
 
 
 
 Criteria:
 
 
 
 
 
 
 &bull; Guest Service Satisfaction &amp; complaint resolution
 
 
 &bull; Team Management (Eg: Motivation, Conflict Resolution)
 
 
 &bull; Inventory Management (Retail &amp; Consumption)
 
 
 &bull; Salon Top Line Numbers (Revenue Target)
 
 
 &bull; Salon Hygiene, upkeep &amp; Maintenance
 
 
 &bull; Accounting &amp; Billing Operations
 
 
 &bull; Capacity, Assets &amp; resource optimization
 
 
 &bull; Bottom line focus (profitability)
 
 
 
 
 
 
 
 
 If interested kindly share your resume on - priya.dhal@enrichbeauty.com
 
 
 Contact number - 8433539066
 
</div>

Store Manager

Reliance Industries Limited

<div>
 
 Job Description
 
 
 
 
 Job Role:
 
 Senior Buyer
 
 
 
 Job Role ID
 
 
 
 
 SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE
 
 
 
 
 Job Role Variant:
 
 Senior Buyer
 
 
 
 Manager Job Position
 
 
 
 
 Job Position ID:
 
 
 
 
 Value Stream:
 
 Money, Materials &amp; Compliance
 
 
 
 Job Family:
 
 Procurement &amp; Contracts
 
 
 
 Sub-Job Family:
 
 Procurement &amp; Contracts
 
 
 
 Grade/Level
 
 
 
 
 Location:
 
 
 
 
 SECTION II: JOB ROLE SCOPE
 
 
 
 
 Number Of Direct Reportees
 
 
 
 
 Financial Metrics (Budget, Revenue, etc.):
 
 
 
 
 Number Of Indirect Reportees
 
 
 
 
 Geographic Scope (Global, Regional, Domestic - mention countries in scope):
 
 Domestic (India)
 
 
 
 SECTION III: PURPOSE OF THE ROLE
 
 
 
 To execute the ordering and delivery process for materials / equipment as per established specifications, budget, qualitative and quantitative standards by identifying, selecting, negotiating and managing vendors, in line with overall MM&amp;C guidelines, objectives and goals
 
 
 
 SECTION IV: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE
 
 
 
 
 Responsibilities
 
 
 
 
 Policies, Processes and Procedures
 
 
 
 <ul>
 <li>
 Conduct day-to-day procurement activities and follow all relevant policies, processes, standard operating procedures and instructions so that procurement work is carried out in a consistent and controlled manner
 </li>
 <li>
 Keep self abreast with leading practices, market trends, market suppliers and contribute to the identification of continuous improvement of procurement systems, processes and procedures
 
 
 </li>
 </ul>
 
 Procurement Operations
 
 
 
 <ul>
 <li>
 Liaise with the end user on the monthly/ quarterly annual procurement plans
 </li>
 <li>
 Review the purchase requisitions (PRs) for understanding technical specifications, delivery timelines, budget, qualitative and quantitative parameters
 </li>
 <li>
 Prepare internal cost estimates (ICE) as per established guidelines, process and procedures
 </li>
 <li>
 Evaluate offers on techno-commercial aspects and evaluate areas of opportunity and seek for reducing costs where possible in line with set procedures and guidelines
 </li>
 <li>
 Conduct negotiation with the vendor for a specific category of item and give details to Buying manager for finalizing the deal with the vendor in line with specified cost, quality and delivery targets
 </li>
 <li>
 Prepare the term sheet/ note for approval with recommendation for placement of purchase orders (POs)
 </li>
 <li>
 Order finalized items and make appropriate entries in SAP system as per established instructions and procedures
 </li>
 <li>
 Provide timely response and resolution of internal and external audit issues related to procurement and escalate to Buying Manager on need basis
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Identify probable vendors, evaluate capabilities, assess risks and qualify as per established standards, goals &amp; objectives
 </li>
 <li>
 Float enquiries for the assigned items (depending on the user requirement) in line with given specifications, budget and quality requirement
 </li>
 <li>
 Match the technical requirements given by the user vis-a-vis the requirements given by the vendor for accuracy and raise any shortcomings to the buying manager as per the set guidelines
 </li>
 <li>
 Follow up and ensure delivery of materials / equipment as per targeted dates and organization requirements
 </li>
 <li>
 Assess vendor performance in line with set standards and contract compliance and ensure timely payment to vendor
 </li>
 <li>
 Guide Buyers on identification, selection, negotiation and management of vendors in compliance to established procedures, policies and company guidelines
 </li>
 <li>
 Co-ordinate with category teams and ARC teams for negotiation strategies and vendor development &amp; review opportunities to make business savings utilizing negotiation and procurement best practice tools and methods
 
 
 </li>
 </ul>
 
 SECTION V: SUCCESS METRICS
 
 
 
 N/A
 
 
 
 SECTION VI: OPERATING NETWORK
 
 
 
 
 Internal:
 
 - P&amp;C, MM&amp;C, asset operations, engineering, etc.
 
 
 
 External:
 
 - Vendors, etc.
 
 
 
 SECTION VII: KNOWLEDGE AND COMPETENCIES
 
 
 
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Engineering / Bachelor of Technology (Mechanical / Electrical / Chemical / Civil / Instrumentation / Electronics)
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3-7 years of experience in category based purchasing
 
 
 </li>
 </ul>
 
 Functional / Behavioral Competencies Required To Execute The Role
 
 
 
 
 FUNCTIONAL COMPETENCIES
 
 
 
 
 SECTION VIII: CAREER MOVEMENTS
 
 
 
 
 Feeder Roles:
 
 Buyer
 
 
 
 Possible Next Role Movement:
 
 Buying Manager
</div>

Buyer

Tata Motors

<div>
 
 Position Name : Senior Manager &ndash; Community Marketing
 
 
 
 
 
 
 Purpose of the position
 
 
 
 
 
 
 The Community Manager at TATA Motors plays a pivotal role in fostering community engagement both offline and digitally, crafting personalized experiences for each customer /member, and spearheading loyalty programs aimed at enhancing customer retention and advocacy. This position is essential for nurturing a vibrant community at TATA.ev, facilitating referrals, driving repurchases, and fostering positive word-of-mouth marketing. The role is vital in nurturing a robust community at TATA.ev, ensuring active customer engagement, and fostering brand advocacy
 
 
 
 
 
 
 Dimensions of the position
 
 
 
 - Customer Engagement Program management: Both offline and digital engagement initiatives
 
 
 - Loyalty Program Management (including Referral Program Management)
 
 
 - Event Management: Planning, organizing, and executing
 
 
 
 
 
 
 Key Responsibility &amp; Key Tasks Measures
 
 
 
 
 
 
 1 Customer Engagement Program and Loyalty Program Management
 
 <ul>
 <li>
 Enrolling customers into the program and managing backend operations
 </li>
 <li>
 Managing updates and maintenance of the program portal.
 </li>
 <li>
 Collaborating with agencies to steer program management effectively.
 </li>
 <li>
 Managing budgets and finances related to the program.
 </li>
 <li>
 Developing and implementing a robust loyalty program to engage and reward customers.
 </li>
 <li>
 Devising strategies to engage community members
 </li>
 <li>
 Utilizing the loyalty program for customer retention and upselling opportunities
 </li>
 <li>
 Digitizing the loyalty program and integrating with other business units such as After Sales, Accessories, etc.
 </li>
 <li>
 Plan and manage execution of events on weekends and at various locations, ensuring end-to-end event management, liaison with the sales team, and ensuring social media coverage
 </li>
 </ul>
 
 
 
 
 2 Referral Program Management
 
 <ul>
 <li>
 Rolling out communication for the referral program.
 </li>
 <li>
 Updating digital interface portals for program management.
 </li>
 <li>
 Onboarding brands to offer their products and services as benefits.
 </li>
 <li>
 Steering agencies managing the program and managing associated budgets
 </li>
 <li>
 Conducting training sessions for the sales team regarding the program
 </li>
 </ul>
 
 
 
 
 
 
 
 Education: Full Time MBA in Marketing
 
 
 Experience : 5 - 10 Years
 
 
 
</div>

Senior Manager - Community Marketing (Event / Loyalty Program)

Foxtale

<div>
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a highly driven Assistant Manager&ndash; Warehousing to oversee, manage, and optimize our B2C &amp; B2B warehousing division. This role requires strong operational leadership, deep understanding of inventory and process management, and the ability to ensure smooth end-to-end fulfillment with strict adherence to SOPs.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Operational Management &amp; Process Excellence
 
 
 
 Lead and manage performance output across your assigned areas, including people management, process improvements, and operational metrics.
 
 
 Oversee daily warehouse operations for multi-channel fulfillment while ensuring accurate inventory control, efficient picking/packing, and timely dispatch.
 
 
 Ensure the warehouse operates at peak efficiency, maintaining excellent customer satisfaction by supervising, organizing, directing, and supporting warehouse teams.
 
 
 Implement, enforce, and continuously improve SOPs, ensuring that all processes are followed without deviation.
 
 
 Drive operational discipline by monitoring adherence to instructions, process guidelines, and standardized workflows.
 
 
 
 
 
 
 Inventory &amp; Fulfillment Control
 
 
 
 Maintain strong oversight of inventory accuracy, storage management, stock variance control, replenishment discipline, and cycle count execution.
 
 
 Develop and implement warehouse operation systems for product handling, storage planning, equipment utilization, gate processes, shipping, and auditing compliance.
 
 
 Drive quick exception identification and resolution (inventory mismatches, process deviations, damage cases, operational blockers, etc.) to maintain seamless fulfillment.
 
 
 
 
 
 
 Team Leadership &amp; Coordination
 
 
 
 Manage, and mentor warehouse teams to handle daily operational challenges and achieve both short- and long-term performance goals.
 
 
 Act as a coordination point between internal teams (logistics, customer service, planning, procurement, tech) and external partners (3PL, transporters) to ensure smooth, uninterrupted operations.
 
 
 Ensure that functional objectives, daily targets, and fulfillment goals are met consistently through proactive team guidance and follow-ups.
 
 
 Track, analyze, and report operational performance while identifying improvement areas and implementing process-driven solutions.
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 3&ndash;4+ years of operations leadership experience in a fast-paced, process-driven warehousing environment.
 
 
 Bachelor&rsquo;s degree in Engineering or M.B.A. preferred.
 
 
 Strong knowledge of FMCG distribution, multi-channel fulfillment, inventory management, and order processing.
 
 
 Strong analytical skills with the ability to interpret and draw conclusions from operational data.
 
 
 Proficient in Excel, Word, WMS, and other warehousing technologies.
 
 
 Strong decision-making abilities, complex problem-solving skills, and high attention to detail.
 
 
 Excellent communication and stakeholder-management skills across levels.
 
 
 Team player with the ability to drive projects to completion within deadlines.
 
 
 
 
 
 
 Why Join Us
 
 
 
 This role offers a tremendous opportunity to learn, grow, and accelerate your career in supply chain operations within a fast-growing company. You will work closely with the Senior Leadership Team on critical warehousing and fulfillment initiatives, gaining
 
 
 
 
 
 
 Apply now at shreya.mallick@foxtale.in
 
 
</div>

Assistant Manager - Warehouse

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