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senior principal quality analyst/principal quality analyst Jobs in Abu Dhabi

senior principal quality analyst/principal quality analyst

senior principal quality analyst principal quality analyst

Northrop Grumman

<div>RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time<h2 class="jobSectionHeader">
Description</h2>
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work &mdash; and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
NGAS seeks a Mission Assurance Quality Field Representative to ensure that a mixed Engineering Troubleshooting and Maintenance Support team can be responsive to NG Customer Needs, while also maintaining high quality outputs and especially compliance to both NG Company, US Customer and Industry requirements. This role is located remotely at a US Government forward facility, as part of a cadre of multidisciplined Field Service Representatives (FSR). This role is located at an OCONUS Government facility in the United Arab Emirates (UAE).
The primary scope ensures the procedural, training and traceability of work performed by the NG FSR team but also seeks to employ core Quality Engineering tenants for continuous improvement. The role includes some direct on-product Quality Inspection and Final Acceptance for work executed by the NG FSR team, as determined by customer schedule and needs. 
Work scope includes:<ul><li>
Evaluate aircraft faults for reoccurrences by identifying root causes of repetitive issues and driving corrective actions.</li><li>
Support System Test Engineers with Troubleshooting activities of aircraft, ground segment, or support segment subsystems</li><li>
Perform Risk-based process evaluations of work performed by NG Teams, including development and identification of those same risks<ul><li>
Also includes any government, NG or industry mandated audit programs</li><li>
Develop and Support programs to reduce the risk nonconformities and mishaps for work performed by NG Field Engineering Representatives</li></ul></li><li>
Conduct configuration audits of assets serviced or upgraded by NG Teams</li><li>
Develop metrics and improve visibility to focus leadership attention on critical areas.</li><li>
Make recommendations based on issues or observations to site and program leadership for risk reduction and continuous improvement.</li><li>
Focal point for Triton site for Government Representative inspections, periodic evaluations, and any associated formal or informal requests for corrective action</li><li>
Drive the implementation of Foreign Object Elimination (FOE) program in accordance with the Site and Contract requirements, utilizing NGC and NAS412 standards as a guideline.</li><li>
Maintain the records, training and certification program to ensure currency in accordance with customer and NG requirements for all work conducted by NG at the site<ul><li>
Maintain the training program and curriculum as the primary site representative</li><li>
Validate the training currency of NG personnel prior to, and during maintenance or troubleshooting activity</li></ul></li><li>
Maintain forms and documents necessary for Program and Site operations following the guidance of NG practices and Government requirements.</li><li>
Define, Implement and Maintain a site Tool Control program for the NG FSR Use troubleshooting toolkits, in collaboration with local government representatives.</li><li>
Maintain and update configuration and safety documentation, such as:<ul><li>
 Configuration Summary Flight Release forms, weight and balance documentation, and in-process sheets.</li><li>
 Electrical and mechanical preflight inspection records.</li><li>
 Records of flight time, landings, times since overhaul, and scheduled maintenance requirements.</li></ul></li><li>
Perform acceptance inspections, updates technical publications, bulletins, engine logbooks, and employee training.</li><li>
Perform documentation records traceability audits for mandatory and recommended data files, forms and policies.</li><li>
As needed and determined by Site Leadership and USN operations, this role also will require the selected individual to perform Quality Inspection duty for work NG Field Service Representatives perform at the Government Site. The Frequency and Nature will depend on customer requirements changing to support the USG as needed.<ul><li>
Final Acceptance of maintenance actions performed by NGC FSRs (technical publications, bulletins, etc)</li><li>
Final Acceptance of Pre/Post Flight/ Engine Run including ready-for-flight assurance.</li><li>
Closeout inspection and in-process inspection of Depot-level maintenance performed by NGC FSR following NG instructions, including engineering disposition of nonconformities.</li></ul></li><li>
Develop nonconformance reports if necessary, ensure thorough documentation and appropriate disposition via established mandatory technical authority.</li></ul>
Basic Qualifications:<ul><li>
Principal Quality Analyst: 5 Years of experience in a related field with Bachelor&rsquo;s degree, 3 Years with Masters degree or 1 Year with PhD.</li><li>
Experience developing updating or implementing quality programs in a Production, Sustaining or development environment, including at a supplier, customer or subcontractor site.</li><li>
Experience utilizing quality analysis techniques to ensure products or services conform to company or regulatory standards.</li><li>
Experience implementing Root Cause/Corrective Actions</li><li>
Current DoD Secret clearance with an ability to obtain a TS and the ability to obtain and maintain Special Program Access</li></ul><ul><li>
Sr Principal Quality Analyst: 8 Years of experience in a related field with Bachelors; 6 Years with Masters; 4 Years with PhD.</li><li>
Experience developing updating or implementing quality programs in a Production, Sustaining or development environment, including at a supplier, customer or subcontractor site.</li><li>
Experience utilizing quality analysis techniques to ensure products or services conform to company or regulatory standards.</li><li>
Experience implementing Root Cause/Corrective Actions</li><li>
Current DoD Secret clearance with an ability to obtain a TS and the ability to obtain and maintain Special Program Access</li></ul>
Preferred Qualifications:<ul><li>
Experience implementing quality management systems to support program processes, audits, and/or improvement.</li><li>
Familiarity with DCMAINST-8210.1D</li><li>
Experience with SAE AS9100D</li><li>
Experience with CNAFINST 4790</li><li>
Experience with NAS412, or similar formal FOE programs</li><li>
Active DoD Clearance</li><li>
Familiarity with Software Quality Assurance techniques</li><li>
Familiarity with USN Maintenance Operations and systems</li><li>
Experience supporting US Government Audit programs</li><li>
Experience implementing Tool Control program, training records management and inspection records</li><li>
Experience developing dispositions and corrective actions for recurring nonconformities</li><li>
Prior Inspection or Final Acceptance experience, especially flight line experience.</li></ul>
Primary Level Salary Range: $85,600.00 - $128,400.00
Secondary Level Salary Range: $106,800.00 - $160,200.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.</div>

Senior Principal Quality Analyst/Principal Quality Analyst

Concentrix

Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Join or sign in to find your next job Join to apply for the Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) role at Concentrix Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Join to apply for the Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) role at ConcentrixGet AI-powered advice on this job and more exclusive features.Job Title: Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. Essential Functions/Core Responsibilities <ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities</li><li>Accountable for achieving individual training performance metrics</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures </li></ul>Candidate Profile <ul><li>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred</li><li>A bilingual English (B2+ level) and native Arabic speaker.</li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)</li><li>Strong communication skills, both written and verbal</li><li>Proficient in Microsoft Office</li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Self-starter, sense of urgency, and works well under pressure</li><li>Strong attention to detail</li><li>Sense of professionalism and ability to develop good relationships </li></ul>Career Framework Role Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: ARE Abu Dhabi - Building Khaleej Area Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Education and Training</li><li> Industries IT Services and IT Consulting</li></ul>Referrals increase your chances of interviewing at Concentrix by 2x Sign in to set job alerts for "Instructor" roles. 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Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

<div>
 
 We are seeking a dynamic and detail-oriented Business Analyst to join our consultancy team. The Business Analyst will play a key role in supporting consulting projects, conducting data analysis, and providing insights that drive strategic decision-making for our clients. This position offers an exciting opportunity to work on diverse projects, collaborate with cross-functional teams, and contribute to the growth and success of our clients' businesses.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct research, gather data, and perform analysis to support consulting engagements and project objectives.
 </li>
 <li>
 Collaborate with project teams to define project scope, objectives, and deliverables based on client needs and requirements.
 </li>
 <li>
 Analyze business processes, workflows, and systems to identify opportunities for improvement and efficiency gains.
 </li>
 <li>
 Develop detailed documentation, including business requirements, functional specifications, process maps, and reports.
 </li>
 <li>
 Prepare and present findings, insights, and recommendations to clients and internal stakeholders through presentations, reports, and dashboards.
 </li>
 <li>
 Assist in the development and execution of project plans, timelines, and milestones, ensuring alignment with client expectations and project goals.
 </li>
 <li>
 Support client workshops, meetings, and interviews, facilitating discussions, documenting decisions, and capturing action items.
 </li>
 <li>
 Monitor project progress, track key performance indicators (KPIs), and escalate issues or risks as needed to ensure timely and successful project delivery.
 </li>
 <li>
 Stay updated on industry trends, best practices, and emerging technologies to contribute to continuous improvement and innovation within the consultancy team.
 </li>
 <li>
 Collaborate with consultants, senior analysts, and project managers to deliver high-quality solutions and exceed client expectations.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Economics, Finance, or a related field; Master&rsquo;s degree or MBA is a plus.
 </li>
 <li>
 2-5 years of experience as a Business Analyst, Data Analyst, or similar role, preferably within a consultancy firm or corporate environment.
 </li>
 <li>
 Strong analytical skills with proficiency in Excel, SQL, data visualization tools (e.g., Tableau, Power BI), and other analytical software.
 </li>
 <li>
 Solid understanding of business processes, workflows, and systems, with the ability to analyze complex data sets and draw actionable insights.
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to convey technical information to non-technical audiences effectively.
 </li>
 <li>
 Detail-oriented with strong organizational skills and the ability to manage multiple tasks and priorities in a fast-paced environment.
 </li>
 <li>
 Proactive and self-motivated team player with a strong work ethic and a commitment to delivering high-quality results.
 </li>
 <li>
 Experience with project management methodologies (e.g., Agile, Waterfall) and tools is preferred.
 </li>
 <li>
 Ability to work independently and collaboratively within a team, fostering a culture of teamwork, innovation, and excellence.
 </li>
 </ul>
 
 
</div>

Business Analyst

ADNOC Schools – (Education Company inside ADNOC Oil and Gas Group)

<div>
 
 
 The Post
 
 
 
 
 
 
 ADNOC Schools is currently seeking a high-performing Classroom Assistant with an SEN background for an August 2026 start. The current vacancy is based in Ruwais Campus, Al Dhafra, Western Region Abu Dhabi.
 
 
 
 
 
 The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Assist in the educational and social development of the students under the direction of the Principal/Vice Principal/Class Teacher.
 </li>
 <li>
 Provide support for individual students inside and outside the classroom as directed; to enable them to fully participate in activities.
 </li>
 <li>
 Assist class teachers with maintaining up to date student records.
 </li>
 <li>
 Support students with additional and specific needs such as feeding themselves, using the bathroom (KG).
 </li>
 <li>
 Work with other professionals where necessary.
 </li>
 <li>
 Lead small groups in specific activities as planned by the teacher
 </li>
 <li>
 Prepare and present displays of student work.
 </li>
 <li>
 Support class teachers with the preparation of resources i.e. photocopying.
 </li>
 <li>
 Undertake other administrative duties on occasion as directed by the Principal.
 </li>
 <li>
 Set a good example in terms of dress, punctuality, attendance and conduct.
 </li>
 <li>
 Be proactive in matters relating to Health and Safety.
 </li>
 <li>
 Maintain confidentiality at all times.
 </li>
 <li>
 Undertake professional duties that may be reasonable assigned by the Principal / Vice Principal.
 </li>
 </ul>
 
 
 
 
 Requirements :
 
 
 
 
 
 &bull; Passionate and caring educators
 
 
 &bull; Bachelors in Education or a bachelor&rsquo;s degree in a related subject with a minimum of 2-year experience in the related field.
 
 
 &bull; Experience of the American curriculum
 
 
 &bull; A commitment to an extensive enrichment program
 
 
 &bull; Recent and consistent involvement in extra-curricular activities
 
 
 &bull; Respect for all members of your school community
 
 
 &bull; Experience with students for whom English is an additional language
 
 
 &bull; A positive and solution-focused attitude to working life
 
 
 &bull; A clean enhanced Disclosure and Barring Services or Police check
 
 
 
 
 
 
 Application:
 
 
 
 
 
 
 A cover letter and CV including details of two referees should be submitted.
 
 
 
 
 
 As much as we would be delighted to entertain all applicants, due to the high volume of applications and robust selection process, only shortlisted applicants will be contacted within 10 business days.
 
 
 
 
 
 Aldar Education and ADNOC Schools are committed to safeguarding children and young people, and any offer of appointment will be subject to any relevant medical checks and clearance from appropriate safeguarding authorities.
 
 
 
</div>

Classroom Assistant - Ruwais Campus August 2026

Aldar Education

<div>
 
 Job Description
 
 
 
 Aldar Education are currently seeking an outstanding Student Supervisor for Al Rayana Charter School in Abu Dhabi for a January 2026 start.
 
 
 Al Rayana Charter School is an American curriculum, mixed gender primary school located in a state of the art building in the heart of Abu Dhabi. We strive for excellence in all that we do through our high expectations and commitment to ensuring that we provide high quality learning opportunities for our students. Our vision is to create &ldquo;A sustainable and innovative learning community, where we nurture our learners through Collaboration, Leadership and Creativity&rdquo;. This vision is supported by the Al Rayana Learner and Teacher DNA which is at the heart of the school community.
 
 
 This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi&rsquo;s leading school group.
 
 
 The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
 
 
 
 Responsibilities
 
 
 
 Main Duties:
 
 
 Work with a range of students, but give priority to those who need the most help, especially those experiencing multiple disadvantages including:
 
 
 <ul>
 <li>
 Children who are presenting challenging behavior
 </li>
 <li>
 Children who are finding the school environment difficult
 
 
 
 </li>
 </ul>
 Work with students on a one-to-one basis or in small or large groups, acting as a:
 
 
 <ul>
 <li>
 Listener
 </li>
 <li>
 Facilitator for learning
 </li>
 <li>
 Encourager
 </li>
 <li>
 Motivator
 </li>
 <li>
 Role model
 
 
 
 </li>
 </ul>
 Core Purpose
 
 
 <ul>
 <li>
 Work with children whose behaviour and disaffection has significant impact upon their attainment
 </li>
 <li>
 Support the ethos of the school
 </li>
 <li>
 Improve student progress and achievement by helping to minimize barriers to learning and maximize student participation
 
 
 
 </li>
 </ul>
 Specific Duties:
 
 
 <ul>
 <li>
 To devise, implement and evaluate specialized programs of work to encourage and promote a student&rsquo;s social emotional and behavioral development.
 </li>
 <li>
 To work with teaching staff and/or other support staff in devising and implementing individual learning plans to promote students&rsquo; academic, social, emotional and behavioral development.
 </li>
 <li>
 To plan and facilitate structured activities, to support students to make appropriate use of time
 </li>
 <li>
 To plan and draw up approaches that could be used to support students both individually and within a group.
 </li>
 <li>
 To train and support identified school staff, by modelling approaches, with a view to staff feeling confident and able to use the approaches following the withdrawal of Learning Mentor.
 </li>
 <li>
 To work with individuals &amp; groups both within and outside the class room setting
 </li>
 <li>
 To organize and run extracurricular activities during lunch and out of school activities.
 </li>
 <li>
 Organize lunchtime activities to support students who have difficulties at break time.
 </li>
 <li>
 Help students to manage and resolve conflict by using and teaching them a variety of strategies.
 </li>
 <li>
 To observe and monitor student progress, adapting an agreed approach to meet particular needs, recording and maintaining records of students&rsquo; development and progress.
 </li>
 <li>
 Under the direction of the Vice Principal Pastoral, help to create criteria for identifying those students who need Learning Mentor support.
 </li>
 <li>
 Help plan the reintegration of students after extended absence or exclusion.
 </li>
 <li>
 Monitor students&rsquo; progress before, during and after intervention to measure the impact of the intervention strategy on progress; include student evaluations
 </li>
 <li>
 Setting up and running circle time sessions and anger management groups where necessary.
 </li>
 <li>
 Organizing training for Learning Support Assistants/Teaching Assistants.
 </li>
 <li>
 Regularly monitor and reward the achievement of children working with you with whom we are working
 </li>
 <li>
 Undertake a range of administrative duties relevant to the post.
 </li>
 <li>
 Participate as required in relevant training which has been identified by the members of the Senior Leadership Team.
 </li>
 <li>
 Ensure confidentiality is maintained at all times.
 </li>
 <li>
 Any other duties relevant to the work of the postholder as requested by the Senior Leadership Team.
 </li>
 <li>
 Teaching groups of children circle activities games during break times.
 </li>
 <li>
 Any other duties as directed by the Principal
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 Bachelor Degree
 
 
 
 Minimum Experience
 
 
 
 Minimum of 1 years of experience as a Student Supervisor or similar role.
</div>

Student Supervisor - UAE National - Alrayana Charter School

TAT IT Technolgies

<div>
 
 We have an urgent requirement for Business Analyst (Trade System) for our client based at Abu Dhabi.
 
 
 
 <ul>
 <li>
 Must have experience in trade facilitation initiatives such as Trade Portals, Port Community Systems, Coordinated Border Management, Cargo Community Systems or other related government IT systems within the trade eco system.--Must
 </li>
 <li>
 Business Process Analysis using UML/BPMN standards as established by the Object Management Group.--Must
 </li>
 <li>
 Familiar with the WCO data model &amp; EDIFACT standards and has applied these standards in an actual project such as projects involving data harmonization/digitization of documents.--Must
 </li>
 <li>
 Business and functional requirements for Single Window and Customs Risk Management solutions, including those related to AI driven use cases and relevant data needs, translating stakeholder needs into clear, actionable specifications.--Must
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 The Senior Business Analyst serves as a pivotal link between stakeholders, product owners, and development teams, driving the successful delivery and continuous improvement of Customs Risk Management and Trade Single Window solutions. This role demands a strategic blend of product ownership, business process analysis, and systems thinking, underpinned by a strong grasp of the trade ecosystem and its key operational and regulatory interactions. A solid foundation in end-to-end Customs and logistics operations is highly desirable, as the position requires the ability to translate complex business needs into practical, high-impact digital solutions. Leveraging prior experience in similar domains, the Senior BA will lead requirements elicitation, process modeling, backlog prioritization, and solution validation, ensuring that solutions align with both business objectives and the operational realities of target clients and trade stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the key bridge between clients, stakeholders, and the development team, fostering alignment, transparency, and a unified understanding of solution goals throughout the project lifecycle.
 </li>
 <li>
 Lead the elicitation and analysis of business and functional requirements for Single Window and Customs Risk Management solutions, including those related to AI driven use cases and relevant data needs, translating stakeholder needs into clear, actionable specifications.
 </li>
 <li>
 Lead the preparation of Business Requirements Documents (BRDs) and Business Requirements Specifications (BRS), ensuring they are comprehensive, traceable, and compliant with established governance and quality standards.
 </li>
 <li>
 Model and analyze business processes using industry-recognized standards such as BPMN and UML, developing clear AS-IS and TO-BE representations to support system design and process re-engineering initiatives.
 </li>
 <li>
 Act as Product Owner or proxy, collaborating closely with cross-functional teams and product managers to refine and maintain the product backlog, prioritize features, and ensure alignment with strategic objectives and delivery milestones.
 </li>
 <li>
 Facilitate stakeholder engagement through workshops, requirements walkthroughs, and solution demonstrations, supporting both pre-sales and post-sales activities to strengthen client confidence and solution adoption.
 </li>
 <li>
 Perform business process analysis and optimization, identifying redundancies, bottlenecks, and automation opportunities for existing Customs and Trade Single Window solutions (including those already deployed to client sites) in alignment with international trade facilitation frameworks (e.g., WCO Data Model, UNECE Recommendations, UNESCAP Trade Facilitation Standards).
 </li>
 <li>
 Define and validate user stories, business rules, and acceptance criteria, ensuring system functionality accurately reflects intended business outcomes.
 </li>
 <li>
 Oversee configuration and functional validation of business rules, reference data, and integration interfaces, ensuring consistency and accuracy across interconnected systems.
 </li>
 <li>
 Plan, coordinate, and lead User Acceptance Testing (UAT), consolidating feedback, documenting test outcomes, and driving iterative improvements prior to production deployment.
 </li>
 <li>
 Provide analytical oversight during defect triaging, conducting impact assessments, supporting prioritization of resolutions, and ensuring timely closure of defects and enhancements.
 </li>
 <li>
 Maintain full end-to-end traceability of requirements from initial elicitation through design, testing, and deployment to support auditability and quality assurance.
 </li>
 <li>
 Promote and enforce documentation and modeling standards, ensuring deliverables adhere to professional best practices in business analysis, systems design, and process modeling.
 </li>
 <li>
 Mentor and support junior analysts, fostering analytical maturity, process discipline, and consistent application of industry-standard techniques across the team.
 
 
 </li>
 </ul>
 
 Section III: Knowledge &amp; Skills
 
 
 
 
 Educational And Technical Competencies
 
 
 
 <ul>
 <li>
 At least Eight (8) years of experience as a Senior Business Analyst, preferably in Customs, trade facilitation initiatives such as Trade Portals, Port Community Systems, Coordinated Border Management, Cargo Community Systems or other related government IT systems within the trade eco system.
 </li>
 <li>
 Well versed in international instruments and standards such as the WCO Data Model, EDIFACT Standards, WCO SAFE Framework of Standards, UN/CEFACT Recommendations, UNESCAP Trade Facilitation Framework, WCO Kyoto Convention and WTO Trade Facilitation Agreement (TFA). Capable of translating these frameworks into functional and data requirements for Single Window and cross-border systems.
 </li>
 <li>
 Deep understanding of global trade processes, supply chain operations, and customs procedures, including import/export workflows, risk management, valuation, classification, and post-clearance audit mechanisms. Adept at interpreting trade regulations and aligning system functionality with policy and procedural requirements across Customs, Port, and Trade agencies.
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 Proven experience in product ownership or acting as a proxy Product Owner in agile environments.
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 Experience with requirements management tools, workflow systems, and business process modeling tools such as MS Visio, Miro, Draw.io.
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 Strong stakeholder engagement, negotiation, and facilitation skills.
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 Proficiency in English; additional languages such as Arabic are a strong asset.
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 Knowledge of project management and change control processes, with the ability to
 
 
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 </ul>
 work effectively in Agile or hybrid delivery environments.
 
 
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 Ability to work in cross-functional teams with geographically distributed
 
 
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 stakeholders.
 
 
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 Bachelor&rsquo;s degree in business administration, Information Systems, Supply Chain
 
 
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 </ul>
 Management, or a related field
 
 .
 
 
 
 Skills: risk management,trade facilitation,management,business analyst,trade systems,business process analysis,business analysis,business process
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Business Analyst (Trade System)

Explore 1485+ Senior principal quality analyst principal quality analyst in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

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