enterprise sales executive Jobs in Chicago

enterprise sales executive

senior national accounts sales manager Jobs in Chicago

senior national accounts sales manager

senior sales executive, software - esg Jobs in Chicago

senior sales executive, software - esg

senior sales manager, software Jobs in Chicago

senior sales manager, software

senior sales manager software

UL Solutions

<div><ul><li>This role is 100% remote. Candidates can live anywhere in the US.
</li><li>Achieves top-line Software &amp; Advisory booking targets within the assigned territory or business.
</li><li>Accountable for the performance and results of the team, potentially across multiple disciplines or locations.
</li><li>Manages direct reports by setting clear accountabilities, establishing performance objectives, providing career counseling, feedback, and guidance, and ensuring compliance with all policies.
</li><li>Develops and manages sales transaction pipelines and forecasting, holding sales staff accountable for meeting assigned targets.
</li><li>Coaches sales staff to ensure effective use of pipeline and forecasting information.
</li><li>Sets and meets specific quarterly or annual sales goals; establishes processes and systems to monitor and report progress to the leadership team.
</li><li>Utilizes customer, industry, and internal sales data to drive performance and maintain a competitive edge.
</li><li>Directs the development and execution of client engagement plans that outline business goals and strategies to deliver customer solutions.
</li><li>Drives the sale of high-margin solutions within the account base.
</li><li>Plans and coordinates the implementation of business plans and the penetration of new markets and customer segments in collaboration with business leaders.
</li><li>Focuses on customer satisfaction, account growth, and expanding S&amp;A services, ensuring customer loyalty among new and key clients.
</li><li>Executes go-to-market strategies in alignment with commercial organization design principles.
</li><li>Collaborates with Business Leaders on account and sales coverage options to achieve S&amp;A growth objectives, and with the marketing organization on portfolio strategy.
</li><li>Leads client engagement by developing and managing relationships with middle and senior management, as well as key decision makers at large and medium-sized customers.
</li><li>Adheres to the Underwriters Laboratories Code of Conduct and all physical and digital security practices.</li></ul></div>
 <div><ul><li>University degree (equivalent to Bachelor&rsquo;s degree) in a related discipline.
</li><li>10+ years of relevant experience or demonstrated competence.
</li><li>5+ years of software sales management/leadership experience or demonstrated competency.
</li><li>Knowledge and hands-on sales experience in EHS, Sustainability, or Compliance software is preferred.
</li><li>Ability to gain cooperation from others and deliver technical presentations to senior management and customers.
</li><li>Expertise in sales strategies and tactics.
</li><li>Willingness to travel extensively and work outside the office as required.
</li></ul><div><div><div><div><div>What you&rsquo;ll experience working for ULS
UL Solutions has been pioneering change since 1894 and we&rsquo;re still leading the way. From day one, we&rsquo;ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That&rsquo;s where you come in &mdash; because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It&rsquo;s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today &mdash; and tomorrow. As a member of our safety science community, you&rsquo;ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we&rsquo;re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future &mdash; one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com 
What we offer:
Total Rewards : We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $240,000. - $307,500. which includes a base salary of $160,000. - $205,000 and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 50% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
The application deadline for this position is 5/5/2026
#LI-JK3
#LI-Remote</div></div></div></div></div></div>

Senior Sales Manager, Software

Six Axis

<div>ErectaStep designs and manufactures advanced products here in America that increase safety and boost productivity around the globe. We innovate new products and processes for our customers that drive safer, smarter, and more effective solutions. We have expanded multiple times over the past decade to accommodate our continued growth, and we are looking for a Regional Account Manager to join our team. This individual will cover Illinois and live near Chicago or surrounding area. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul><li> Develop business plans and sales strategy for region that leads to achieving or exceeding company sales goals.</li></ul> 

<ul><li> Build business with distributors within assigned territory using variety of sales techniques.</li></ul> 

<ul><li> Targets potential new distributors and assesses their strategic fit.</li></ul> 

<ul><li> Arrange meetings with potential distributors and sell product offerings.</li></ul> 

<ul><li> Analyzes competitor activities in the territory and assesses opportunities for business development.</li></ul> 

<ul><li> Drives to exceed revenue targets and goals as set by the National Sales Manager.</li></ul> 

<ul><li> Networks with distributors and other businesses in the territory build mutually beneficial relationships.</li></ul> 

<ul><li> Attends relevant industry events and conferences to build business opportunities.</li></ul> 

<ul><li> Investigate sales leads from other team members.</li></ul> 

<ul><li> Collaborates closely with other ErectaStep Regional Account Managers.</li></ul> 

<ul><li> Develop sales strategies to target new accounts.</li></ul>
<ul><li> Trains distributor&rsquo;s sales force on product features, operation, and benefits.</li></ul> 

<ul><li> Provides product expertise to end users in concert with distributors&rsquo; personnel.</li></ul> 

<ul><li> Follows industry news to identify opportunities for new business.</li></ul> 

<ul><li> Demonstrates products and services to existing/potential distributors and their customers and assists them in selecting those best suited to their needs.</li></ul> 

<ul><li> Maintains regular contact with all clients in territory to ensure high levels of client satisfaction.</li></ul> 

<ul><li> May drive demonstration truck to distributors and end customers to showcase and demonstrate products.</li></ul> 

<ul><li> Provides oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li></ul> 

<ul><li> Other duties as business needs dictate.</li><li> 5+ years&rsquo; experience in Industrial Sales to distributors or distribution channel.</li></ul> 

<ul><li> Proven record of building business and hitting sales targets.</li></ul> 

<ul><li> Excellent people skills and an ability to build relationships with people at all organizational levels.</li></ul> 

<ul><li> Demonstrated aptitude for problem-solving; ability to determine effective solutions for customers.</li></ul> 

<ul><li> Results-orientated and able to manage multiple projects in parallel.</li></ul> 

<ul><li> Demonstrated success in understanding customer/market dynamics and requirements.</li></ul> 

<ul><li> Effective verbal and written communication skills.</li></ul> 

<ul><li> Excellent time management skills.</li></ul> 

<ul><li> Ability to travel overnight 50%+ as required by role and territory.</li></ul> 

<ul><li> Proficiency in using Microsoft Office Suite applications and contact management software.</li></ul> 

<ul><li> Ability to master use of product configurator software.</li></ul> 

<ul><li> Must possess valid driver&rsquo;s license and be able to drive demonstration truck as necessary.</li></ul> 

<ul><li> Bachelor&rsquo;s degree in business or related field preferred.</li></ul> 

Equal Opportunity Employer Veterans/Disabled
The ErectaStep Regional Account Manager is responsible for driving sales growth through distributors within a defined geographical territory. They establish plans and strategies to select the right distributors and enable them to increase their sales of ErectaStep products.</div>

Regional Account Manager, ErectaStep

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Marketing &amp; Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
At Salesforce, our Product Marketers are storytellers: simplifying complex concepts, crafting stories that are human and easy to relate to, and highlighting customer success. We develop product messaging and positioning, go-to-market programs, campaigns, events, and sales enablement. Our success is defined by our ability to deliver relevant content that creates trials, sales pipeline, and ultimately, new customers.
We are looking for a highly motivated Senior Product Marketing Manager to bring our Low-Code Development Platform messaging and positioning to life. This role sits at the intersection of AI, app development, and DevOps. You will be the architect of the narrative for how developers build with modern ALM practices, &quot;vibe coding,&quot; and developer tools to create custom AI apps.
Reporting to the Senior Director of Product Marketing, this is an individual contributor role that allows you to exercise your strategic vision, storytelling skills, and technical expertise. You will work cross-functionally with Product Management, Sales, Customer Success, and the broader Marketing team to deliver a unified message that accelerates adoption and revenue growth.
<h2 class="jobSectionHeader">Responsibilities
</h2><ul><li>Messaging &amp; Positioning: Partner with Product Management to distill key functionality into core product positioning and messaging for the Developer Services portfolio (including Sandboxes, DevOps Center, Agentforce Vibe, and custom AI app dev ).
</li><li>Content Creation: Create and maintain high-impact marketing assets, including succinct pitch decks, technical white papers, website copy, use case libraries, and sales plays and enablement materials.
</li><li>Launch Execution: Drive the GTM strategy for new releases and features, translating technical roadmaps into exciting market moments, blog posts, and launch campaigns.
</li><li>Storytelling &amp; Demos: Translate complex technical capabilities (like ALM, DevOps, and Vibe coding) into compelling narratives for non-technical buyers and deep-dive technical content for developers. Partner with sales engineers and technical PMMs to create high-quality demo assets.
</li><li>Cross-Functional Alignment: Lead and align cross-functional teams (Product, Sales, Creative) without direct reporting authority to ensure the execution of marketing initiatives.
</li><li>Market Intelligence: Keep current with AI, app development, and DevOps market trends. Conduct competitive analysis to inform marketing strategies and differentiate our offerings.
</li><li>Event Support: Support the development of keynote presentations and breakout sessions for major global events (e.g., Dreamforce, TDX), showcasing the vision and value of the Developer Services portfolio.
</li><li>Customer Advocacy: Engage with customers to gather insights, understand pain points, and collaborate with them to develop integrated Customer Success stories. 
</li></ul><h2 class="jobSectionHeader">Required Skills
</h2><ul><li>5+ years of experience in Product Marketing, Solution Engineering, or a related field, preferably in the enterprise SaaS, developer tools, or AI space.
</li><li>Strategic Narrative &amp; Synthesis: Proven ability to synthesize complex technical and market information into a clear, compelling, and executive-level narrative.
</li><li>Technical Aptitude: Familiarity with the software development lifecycle (SDLC), DevOps concepts, or low-code/pro-code environments. You don't need to be a developer, but you need to speak their language.
</li><li>Content Engine: Hands-on experience building a range of marketing assets, including positioning documents, slide decks, and sales enablement content.
</li><li>Communication: Stellar written and verbal communication skills, with the ability to present confidently to internal stakeholders and external audiences.
</li><li>Project Management: Consistent track record in defining/driving project execution with minimal guidance and performing well in a fast-paced environment. 
</li></ul><h2 class="jobSectionHeader">Preferred Skills
</h2><ul><li>Salesforce Ecosystem: Familiarity with the Salesforce platform or Salesforce ecosystem is a plus.
</li><li>Demo Skills: Experience scripting, recording, and editing product demos (using tools like Camtasia, Premier, or similar) to bring use cases to life.
</li><li>Cross-Functional Influence: Demonstrated success in leading projects across matrixed organizations.
</li><li>Creative Eye: Ability to guide the creative process for visuals and video content.
</li><li>Business Acumen: Understanding of the process of selling complex B2B software to technical decision-makers.
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.&amp;#xa;&amp;#xa;The typical base salary range for this position is $141,300 - $213,800 annually. &amp;#xa;&amp;#xa;The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.</div>

Product Marketing Senior Manager- Developer Services

<div><ul><li>Support development of global account managers' multi-year account plans
</li><li>Contribute to the development of strategy for ESG software solutions by providing input on customer needs, pain points, trends, etc. to product / service manager.
</li><li>Maintain ongoing plan to prioritize portfolio of accounts and maintain relationships throughout the year, identifying opportunities for software renewal.
</li><li>Use technical credibility to build relationships with buyers and centers of influence, in support of global account managers
</li><li>Perform product demos and shares insights to customers on how to integrate software into an existing IT environment.
</li><li>Specific to the customers current technology platforms and systems, communicates value proposition of ESG software solutions to clients based on highly technical knowledge.
</li><li>Serve as main point of client contact for ESG Software products / services throughout sales cycle.
</li><li>Maintain ongoing relationships after initial sale has closed in order to effectively convert software renewals.
</li><li>Work with minimal supervision on proposals and closings in the field for ESG software solutions as directed by global account leadership
</li><li>Proactively seek and action on opportunities to sell ESG solutions
</li><li>Work with minimal supervision on discovery and opportunity identification for ESG selling opportunities
</li><li>Work closely with account managers to seamlessly work with customers throughout the sales cycle.
</li><li>Collaborate with Solution Architects to gather customer requirements.
</li><li>Primary point of contact for ESG solutions, responsible for articulating value proposition and managing client interactions.
</li><li>Brings in additional technical resources when needed to support sales opportunities of ESG specialty products / services.
</li><li>Provide input to account owner during account planning process on potential growth opportunities within assigned solution area.
</li><li>Make connections and build trusted advisor status with relevant account owners.
</li><li>Supports smooth hand-off of customer to implementation teams or customer success post-sale.
</li><li>Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.</li></ul></div>
 <div><ul><li>Bachelors and/or graduate degree in software engineering or related field.
</li><li>Deep knowledge and experience selling SaaS solutions in ESG space
</li><li>5+ years of related sales experience.
</li><li>Proven ability to meet and exceed sales targets.
</li><li>Business acumen and deep understanding of business sales processes.
</li><li>Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
</li></ul>What you&rsquo;ll experience working for ULS
UL Solutions has been pioneering change since 1894 and we&rsquo;re still leading the way. From day one, we&rsquo;ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That&rsquo;s where you come in &mdash; because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It&rsquo;s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today &mdash; and tomorrow. As a member of our safety science community, you&rsquo;ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we&rsquo;re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future &mdash; one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
What we offer:
Total Rewards : We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $210,000 - 250,000. which includes a base salary of $105,000. - $125,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 100% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
The application deadline for this position is 5/7/2026.
Learn More:
Curious? To learn more about us and the work we do, visit www.UL.com
#LI-JK3
#LI-Remote</div>

Senior Sales Executive, Software - ESG

Hyatt

<div><div>Summary<div>
The Opportunity
Hyatt seeks an enthusiastic Senior Digital Product Manager to join our Sales and Events Digital Portfolio. In this role, you will be collaborating closely with the broader Sales and Events Digital team, where you&rsquo;ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what&rsquo;s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose&mdash;to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We&rsquo;re proud to have earned a place on Fortune&rsquo;s prestigious 100 Best Companies to Work For&reg; list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We&rsquo;re proud to offer exceptional corporate benefits which include:<ul><li> Annual allotment of free hotel stays at Hyatt hotels globally</li><li> Flexible work schedule</li><li> Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center</li><li> A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption</li><li> Paid Time Off, Medical, Dental, Vision, 401K with company match</li></ul>
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
Reporting to the Senior Manager of Product Management, the Senior Digital Product Manager leads the development, prioritization, execution, and delivery of Hyatt digital experiences within the Sales and Events space. The ideal candidate will be comfortable delivering enterprise digital products with clear goals and desired outcomes, while receiving guidance and coaching from product leadership.
Key Responsibilities
Product Strategy, Roadmap, and Management<ul><li>Develop, prioritize, and execute a high-value product roadmap balancing new feature development with ongoing optimization</li><li>Lead day-to-day product management activities with Engineering and Design counterparts</li><li>Write agile epics and user stories for iterative product development</li><li>Define and manage delivery timelines, proactively identifying risks and mitigation plans.</li></ul>
Stakeholder Management, Cross-functional Collaboration, Communication<ul><li>Build and maintain strong stakeholder relationships; collaborate closely with business partners to align product strategy with business goals, prioritize, and secure resources</li><li>Communicate product strategy, progress, and updates to leadership and stakeholders</li><li>Partner with cross-functional teams to support effective go-to-market planning, release readiness, and post-launch evaluation</li></ul>
Analytics and Measurement<ul><li>Proactively use data insights to inform prioritization and decision-making</li><li>Measure and report on product performance using quantitative and qualitative methods</li><li>Influence decision-making by presenting clear recommendations supported by data and insights</li><li>Apply A/B and test and learn methodologies to drive continuous product improvement</li></ul></div></div><div>
Qualifications<div>
Experience Required:<ul><li>5+ years of experience in Digital Product Management, Program Management, or equivalent role</li><li>Experience with JIRA</li></ul>
Experience Preferred:<ul><li>Bachelor&rsquo;s degree or equivalent work experience</li><li>Strong digital web background with enterprise product delivery experience</li><li>Familiarity with systems such as ContentSquare, AirTable, Mural and Microsoft Suite</li><li>Experience in hospitality, sales, event planning, or B2B is a plus</li></ul>
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We&rsquo;d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The salary range for this position is $135,000 to $170,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.</div></div></div>

SENIOR DIGITAL PRODUCT MANAGER (REMOTE OPPORTUNITY)

<div>ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities across the country. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.
We are looking for an Implementation Team Manager to define the process, metrics, and workflows that will improve how we onboard our customers and ensure quality and consistency as we scale. As we expand our customer portfolio, this person will determine how we approach implementing all customers, from SMB to enterprise. You will serve as a point of escalation and a relationship driver for our largest customers, while closely managing the internal team.
We are looking for someone who will operate with a customer-first mentality, always willing to go the extra mile to ensure our customers receive a superior experience as they begin their partnership with ECP. You will play a pivotal role in defining the approach for engagement, delivery, deployment, and onboarding of ECP&rsquo;s customers.
ECP is growing and we have a start-up culture. The right candidate for this role will be adaptable to change, thrive in a fast-paced environment, and find it rewarding to help build and scale an incredibly impactful team in our organization. Importantly, this role is not about coming in with a blank slate; it&rsquo;s about uplifting and enabling our existing team. You will collaborate closely with current managers and leaders who have driven ECP&rsquo;s growth to date, helping them continue to succeed as expectations rise and complexity continues to increase.
Our headquarters is in Wisconsin, but we are open to fully remote candidates located in the U.S. who are willing to travel as required for customer or internal team purposes.
<ul><li>Lead the implementation team to ensure world-class experiences for our customers, setting a high standard of service customers can expect to receive throughout their lifecycle
</li><li>Own and take accountability for ECP&rsquo;s ability to successfully onboard new customers across market segments, location, etc.
</li><li>Build trust with ECP customers through training the team on best practices, communication strategies, and interfacing with customers as needed</li>
<li>Collaborate cross-functionally with Sales, Customer Support, Customer Success and Product teams to provide recommendations on process improvements and deliver to the customers&rsquo; expectations</li>
<li>Recommend and develop processes and policies to improve business outcomes; execute proposed improvements by following change management best practices</li>
<li>Provide a high-touch level of service with our most important enterprise customers</li>
<li>Equip the team with tools, resources, and training required to successfully adopt new processes and adhere to existing implementation guidelines</li>
<li>Create customized training packages that can be presented in remote or onsite forums to train and clearly explain the benefits, best practices, and functionality of ECP&rsquo;s products</li>
<li>Advise the team how to configure implementation strategy and approach to fit the customer&rsquo;s needs and requirements</li>
<li>Develop and maintain industry knowledge and understand our customers&rsquo; challenges and opportunities that may inform how we can improve the service we provide; become an ECP product expert</li>
<li>Monitor and manage team workload and performance to ensure SLAs, KPIs, and objectives are met</li>
<li>Hire, grow, and develop the team while creating a high-performance culture built around achievement, productivity, retention, and employee growth</li>
<li>Maintain an open-door communication policy with the team</li>
<li>Ensure team is following compliance and security best practices, specifically, adhering to HIPAA regulations
</li></ul>Requirements<ul><li>
Bachelor&rsquo;s degree
</li></ul><ul><li>3+ years experience leading a customer-facing team</li>
<li>5+ years of large scale, enterprise project/program management experience working with external customers</li>
<li>Experience in a SaaS environment</li>
<li>Ability to use CRM tools to develop metrics, dashboards, and automation to measure and improve implementation outcomes. HubSpot experience is a plus, but not required</li>
<li>Prior experience building new processes from scratch</li>
<li>Professional presence and poise</li>
<li>Experience defusing tense and escalated situations</li>
</ul><ul><li>Strong empathy for customers and staff
</li><li>Strong communication and listening skills to provide coaching, take feedback, and facilitate issue resolution</li>
<li>Ability to quickly understand, assess and address customers' challenges and effectively work towards resolution</li>
<li>Deep understanding of customer service
</li><li>Experience working in fast-paced growth environments</li>
<li>Highly organized</li>
<li>An early adopter of tools to streamline workflows</li>
<li>Enthusiasm for healthcare, especially senior healthcare or healthcare for those with intellectual and developmental disabilities</li>
<li>Willingness and flexibility to travel as needed (typically at least 25-30% on average)</li></ul></div>

Implementation Team Manager

Wells Enterprises, Inc.

<div>Are you ready to join a growing Insights team while working on some iconic ice cream brands? Are you a naturally curious individual who enjoys knowing the &lsquo;why&rsquo; behind the &lsquo;what&rsquo;? Are you seeking an opportunity that will expand your skill set beyond traditional market research approaches? Apply today to our Senior Consumer Insights Manager of Global Brands role! This role will conduct relevant consumer research in the U.S. that guides and supports innovation, brand strategy, and corporate initiatives. The Senior Manager of Consumer Insights Global Brands, supporting brands such as Nutella and Kinder Ice cream, will play a pivotal role in driving the business forward by transforming data into actionable insights.
Responsibilities Include:
<ul><li>Insights Leadership
<ul><li>Serve as the unbiased consumer voice by providing thought collaboration with brand management through consumer and marketplace insights. Work with local and global business partners to understand and explain business drivers, competitive challenges and forward-looking opportunities for growth, short term and long term. Go beyond the data, build a &ldquo;what, so-what, now-what&rdquo; narrative that will drive action and impact business growth. Build consumer empathy and understanding across the business team by effectively communicating existing climate and identifying actionable learning needs. Understand consumers deeply, and uncover and translate data, to meaningful and compelling insights.
</li></ul></li><li>Drive Brand Insights
<ul><li>Ensure consumers are at the heart of everything we do. Infuse &quot;consumer obsession&quot; and champion the external view across our businesses. Drive &quot;consumer obsession&quot; in the day to day. Communicate consumer and marketplace insights for brand using diverse and multiple sources (syndicated and custom research) Embed learning to increase the impact of insights into action by making them meaningful to the business strategy. Build the consumer story by connecting the dots across various pieces of research, primary and secondary, as well as behavioral data. Envisions impact of insights on the business, with an end-to-end thinking mindset. Focus on establishing business partners&rsquo; decisions and aligning the research agenda to them, then tailor communications of research findings to support upcoming decisions.
</li></ul></li><li>Data Analysis and Interpretation
<ul><li>Transform complex data sets into clear, actionable insights that drive business decisions. Present research findings and recommendations to senior leadership and cross-functional teams.
</li></ul></li><li>Strategic Partnership
<ul><li>Collaborate with marketing, sales, product development, and other departments to integrate insights into business strategies. Work closely with external research vendors and agencies to ensure high-quality research outcomes. Foster strong relationships with internal stakeholders to understand their needs and deliver insights that support their objectives.
</li></ul></li><li>Innovation and Continuous Improvement
<ul><li>Stay abreast of industry trends, emerging research methodologies, and best practices in consumer insights. Continuously seek opportunities to improve the efficiency and effectiveness of the insights function. Drive innovation in research approaches and data utilization to keep the company at the forefront of industry insights.
</li></ul></li><li>Project Management
<ul><li>Oversee multiple research projects simultaneously, ensuring they are delivered on time, within scope, and within budget. Prioritize projects based on business needs and strategic importance. Ensure all research activities comply with ethical standards and data privacy regulations. Manage projects within approved budget. Ensure the research roadmap and budget align to key priorities across brand strategy, innovation, communications, and foresight.</li></ul></li></ul></div>
 <div><ul><li>Bachelor&rsquo;s Degree in Marketing, Economics, Psychology, Sociology or related field required; MBA preferred. Minimum of 10+ years of marketing research experience with budget responsibility in a consumerpackaged goods company. Strong drive for results with a passion for the consumer and marketing. Business-owner vs. researcher mindset. Proficiency in syndicated and custom data
</li><li>Minimum of 10+ years of experience in consumer insights, market research, or a related role within the CPG industry.
</li><li>Deep understanding of the CPG sector, including key players, market dynamics, and industry trends.
</li><li>Knowledge of the competitive landscape and market positioning strategies within the CPG space. &bull; Understanding of how to integrate consumer insights into marketing strategies and business decisions.
</li><li>Experience in selecting appropriate, diverse research methodologies, designing research studies, and trying new methods when appropriate.
</li><li>Experience leading projects with ownership of budgets, research partners, research, and schedule.
</li><li>Research Expertise: Strong background in both qualitative and quantitative research methodologies.
</li><li>Analytical Skills: Exceptional analytical skills with the ability to interpret complex data and generate actionable insights.
</li><li>Communication: Excellent verbal and written communication skills, with the ability to present insights clearly and persuasively to various audiences.
</li><li>Technical Proficiency: Proficiency in statistical analysis tools (e.g., SPSS, SAS, R) and data visualization software (e.g., Tableau, Power BI).
</li><li>Project Management: Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment.
</li><li>Visible change agent with an entrepreneurial spirit and proven success in establishing progressive and advanced capabilities. &bull; Experience with developing and influencing brand strategy, omni-channel communications and innovation.
</li><li>Strong sense of curiosity and desire to seek opportunities to self-educate on new methodologies and techniques, and general research and business news. &bull; Ability to influence across multiple levels in an organization. &bull; Success in navigating complex business dynamics.
</li><li>The base pay range for this position is $128,501 to $179,902 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This pay range represents the anticipated salary for this position at this time
</li></ul>Wells Enterprises is an EEO/AA employer M/F/Vet/Dis
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Senior Manager, Consumer Insights Global Brands

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