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tele-sales manager Jobs in Manama Bahrain

tele-sales manager

senior sales supervisor

Almarai - المراعي

<div>
 
 
 Senior Sales Supervisor
 
 |
 
 Manama, Bahrain
 
 
 
 
 
 
 
 The Company
 
 
 
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website &ndash;
 
 
 www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 The Role:
 
 
 
 To deliver Company&rsquo;s growth objective by optimizing the sales &amp; distribution of all Almarai product range in his designated area by strictly adhering to Company policies &amp; procedures and maintaining the highest standards of sales ethics.
 
 
 
 
 
 Candidate must meet the following criteria to be shortlisted
 
 :
 
 
 
 
 
 
 <ul>
 <li>
 College diploma/ under graduate.
 </li>
 <li>
 3 years Supervisory experience in van sales environment; Experience in system bases sales operation.
 </li>
 <li>
 Good verbal and written English skills; Spoken Arabic.
 </li>
 <li>
 PC skills.
 </li>
 <li>
 Driving license.
 </li>
 <li>
 Competencies such as; Supervisory skills; Numerical &amp; analytical; Knowledge of market dynamics/ trade channels; Ability to lead multi-cultural team; Coaching/ training skills.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

Senior Sales Supervisor

THE PALAVRA RESORT W.L.L

Job SummaryThe F&amp;B Team Supervisor oversees the daily operations of the Food &amp; Beverage department, ensuring consistent service quality, smooth workflow, and adherence to company standards. The supervisor leads the team, handles guest interactions, supports training efforts, and maintains operational efficiency across all outlets.Key ResponsibilitiesOperational Leadership<ul><li>Supervise F&amp;B operations during assigned shifts to ensure seamless service.</li><li>Ensure compliance with hygiene, food safety, and sanitation standards.</li><li>Coordinate setup and closing procedures for dining areas, bars, and service stations.</li><li>Monitor inventory, assist with stock management, and report shortages.</li></ul>Team Management<ul><li>Supervise, guide, and support F&amp;B team members throughout daily operations.</li><li>Conduct pre-shift briefings to communicate goals, special menus, and service updates.</li><li>Provide coaching, on-the-job training, and performance feedback to staff.</li><li>Assist with scheduling and ensure adequate staffing levels.</li></ul>Guest Service<ul><li>Maintain high levels of guest satisfaction by ensuring prompt, professional service.</li><li>Handle guest inquiries, concerns, and complaints, escalating when necessary.</li><li>Ensure team members follow service standards and maintain a guest-focused attitude.</li></ul>Administrative Support<ul><li>Assist in monitoring sales, reporting daily activities, and documenting incidents.</li><li>Support the F&amp;B Manager with team evaluations and disciplinary procedures.</li><li>Help implement operational improvements and enforce company policies</li></ul>Job Type: Full-time

F&B Supervisor

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing action plans; to drive the teams to achieve objectives by maximizing sales and enhancing customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Defines/sets and drives the sales targets of the assigned team to achieve business goals and maximize profit by developing efficiency and providing guidance on best practices.
 </li>
 <li>
 Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements and objectives, monitors adherence, attendance, leave and overtime records.
 </li>
 <li>
 Supervises a team of Call Center agents; monitors the day-to-day performance of the assigned team to ensure smooth operations; manages/handles traffic in customers&rsquo; inquiries and complaints raised from different channels such as telephone calls.
 </li>
 <li>
 Ensures accurate information on products and services are communicated through the team; monitors performance in terms of sales and achieving revenue.
 </li>
 <li>
 Assists the Supervisor- Inbound/Manager in the daily operations by providing on &ldquo;Floor&rdquo; guidance, support, and monitoring to Call Center agents.
 </li>
 <li>
 Creates a challenging and motivational environment to reduce pressure and drive the assigned team achieve their individual/group targets. Monitors communication such as random calls, minimize errors and track operative performance thereby increasing sales.
 </li>
 <li>
 Manages individual&rsquo;s/team&rsquo;s performance assessment reports on weekly basis to highlight pitfalls, identify gaps and recommend best approaches and methodologies to be adopted to bridge those gaps
 
 
 </li>
 </ul>
 Partners with Supervisors/Manager to develop individual/group development plans to enhance the performance of the team, including: coaching, mentoring, counselling, training courses, etc. Conducts induction sessions, product knowledge and system trainings, as well as assessments for new joiners.
 
 
 <ul>
 <li>
 Identifies trends in customer service; analyzes pitfalls and complaints; recommends improvements to enhance customers&rsquo; experience and implement best practices in services and operating procedures thus contributing to achieving/maintaining high quality in performance in workflow to increase sales.
 </li>
 <li>
 Ensures all Contact Center technical facilities, systems, tools and equipment (computers, telephones, headsets, etc.) are properly installed, and maintained in coordination with suppliers and IT division.
 </li>
 <li>
 Develops preventive maintenance programs and immediate technical support to all work stations when not fully operational.
 </li>
 <li>
 Performs any additional responsibilities as advised by the Line Manager/Supervisor.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor degree in Management or equivalent.
 </li>
 <li>
 Capable of using technology systems and tools; proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English &amp; Arabic Languages
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 4+ years of related working experience in a similar role, preferably in aviation; experience with low cost airline is a plus.
 </li>
 <li>
 Knowledge in Call/Contact Center technological systems and tools.
 </li>
 <li>
 Proven skills in analyzing data, identifying pitfalls and recommending effective solutions.
 </li>
 <li>
 Capable of identifying problems and immediately reacting to situations of the different nature such as angry customers, complaints and special requests.
 </li>
 <li>
 Capable of understanding customers&rsquo; problems and direct them in the right channel.
 </li>
 <li>
 Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision making skills.
 </li>
 <li>
 Ability to use a balance of technical expertise, and interpersonal relations to execute new initiatives that support company&rsquo;s objectives.
 </li>
 <li>
 Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
 </li>
 <li>
 Ability to work for long working hours and under pressure.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Duty Supervisor

Propel Consult

The Waitress Supervisor oversees the front-of-house service team in a Moroccan dining environment, ensuring authentic hospitality, smooth service flow, and an exceptional guest experience. This role requires strong leadership, cultural awareness of Moroccan dining traditions, and the ability to maintain high service standards.Key ResponsibilitiesService &amp; Operations<ul><li>Supervise the daily operations of the service team to ensure efficient and timely service.</li><li>Maintain and uphold the traditional Moroccan hospitality experience throughout the guest journey.</li><li>Ensure proper presentation and service of Moroccan dishes, teas, and beverages according to restaurant standards.</li><li>Coordinate with the kitchen to ensure accurate and timely food delivery.</li><li>Monitor cleanliness and ambiance of the dining area, ensuring it reflects Moroccan cultural aesthetics.</li><li>Assist in managing reservations, seating arrangements, and guest flow during peak hours.</li><li>Handle guest enquiries and complaints professionally to ensure satisfaction.</li></ul>Team Leadership<ul><li>Lead, motivate, and support waitresses and service staff.</li><li>Train team members on service standards, menu knowledge, traditional Moroccan service customs, and upselling techniques.</li><li>Conduct daily briefings to communicate menu updates, special dishes, promotions, and service expectations.</li><li>Support onboarding of new staff and ensure they are aligned with the restaurant&rsquo;s service culture.</li></ul>Quality &amp; Standards<ul><li>Ensure all staff follow grooming, uniform, and hygiene guidelines.</li><li>Maintain compliance with food safety and sanitation standards.</li><li>Monitor service quality and take corrective actions where needed.</li><li>Ensure proper setup of tables according to Moroccan dining traditions and outlet standards.</li></ul>Administration<ul><li>Assist with scheduling, attendance monitoring, and shift planning.</li><li>Report any maintenance, equipment, or operational issues to management.</li><li>Support inventory checks of service items (cutlery, glassware, crockery, linens).</li><li>Help prepare performance evaluations for service staff.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience as a Supervisor or Senior Waitress in a high-end restaurant (Moroccan or Middle Eastern cuisine preferred).</li><li>Strong leadership and communication skills.</li><li>Knowledge of Moroccan cuisine, tea service, and dining traditions is an advantage.</li><li>Ability to thrive in a fast-paced environment.</li><li>Excellent guest service and problem-solving abilities.</li><li>Fluent in English; Arabic or French is a plus.</li></ul>Job Types: Full-time, PermanentPay: Up to BD600.000 per month

Waitress Supervisor

Sofitel

<div>Company Description 
 Zallaq Laundry (our owning company) is looking for a skilled and experienced Senior Supervisor to join Zallaq Laundry in the Kingdom of Bahrain. 
Job Description 
<ul><li>
Oversee day-to-day laundry operations and ensure smooth workflow</li><li>
Supervise and train laundry staff to maintain quality standards</li><li>
Monitor equipment, troubleshoot issues, and coordinate maintenance</li><li>
Ensure adherence to safety and hygiene protocols</li><li>
Manage inventory of laundry supplies and linens</li><li>
Maintain high standards of cleanliness, productivity, and service delivery</li></ul> 

Qualifications 
 The ideal candidate will have strong operational knowledge of commercial laundry services and the ability to lead a team effectively.
Job Requirements:<ul><li>
Minimum experience in commercial laundry operations</li><li>
Good English communication skills (spoken &amp; written)</li><li>
Basic computer knowledge is mandatory</li></ul>
Benefits Offered:<ul><li>
Salary: BHD 350/-</li><li>
Accommodation: Shared single accommodation provided</li><li>
Transportation: Company transportation available</li><li>
Annual Leave: 30 days (with a return air ticket every 2 years)</li></ul>
If you meet the above criteria and are ready for the next step in your career, we encourage you to apply. 
Additional Information 
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Senior Laundry Supervisor

Ramada by Wyndham Bahrain

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Bar Manager will be responsible for managing all aspects of the bar's operations, including staff management, inventory control, guest service, and financial performance. The Bar Manager will create a welcoming and enjoyable atmosphere while maximizing profitability.
KEY RESPONSIBILITIES<ul><li>
Oversee the day-to-day operations of the bar, including opening and closing procedures.</li><li>
Maintain inventory and control stock levels to minimize wastage and maximize profitability.</li><li>
Monitor stock levels, place orders, and maintain vendor relationships.</li><li>
Implement/improve and enforce high-quality service standards and train staff accordingly.</li><li>
Continuously drive the guest service score (OSAT) and employee satisfaction but effective action planning.</li></ul><ul><li>
Ensure brand and company standards compliance.</li><li>
Recruit, onboard, train, and motivate bar team.</li><li>
Schedule shifts and assign duties based on contractual hours and business levels.</li><li>
Conduct regular one-to-one meetings and yearend performance evaluations, providing continuous feedback.</li><li>
Set and achieve sales targets and profitability goals.</li><li>
Monitor and control costs and expenses.</li><li>
Prepare and analyze sales and financial reports.</li><li>
Maintain quality control for all beverages served.</li><li>
Collaborate with the marketing department to implement promotions and marketing strategies to increase sales.</li><li>
Ensure compliance with all relevant laws and regulations, including alcohol licensing and health and safety standards.</li><li>
Monitor and maintain the cleanliness and organization of the bar area.</li><li>
Develop and manage the bar's budget, tracking revenue and expenses.</li><li>
Monitor and analyze sales data to identify trends and opportunities for revenue growth.</li></ul><ul><li>
Implement cost control measures, including pricing strategies and portion control.</li><li>
Collaborate with the kitchen staff to create and update the bar menu, based on market trends and guest preferences.</li><li>
Determine pricing for menu items based on cost analysis and market trends.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Leadership</li><li>
Communication</li><li>
Service Excellence</li><li>
Business Acumen</li><li>
Creativity</li><li>
Attention to detail</li><li>
Driving results</li><li>
Flexibility</li><li>
Decision Making</li><li>
Can do attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum of 1 years of experience as an Assistant Bar Manager within a similar type of operations, or 2 years as a supervisor.</li><li>
Proficiency in Micros.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Customer service</h3>
Customer Service<h3 class="jobSectionHeader">
IT Software</h3>
Micros<h3 class="jobSectionHeader">
General skills</h3>
People leadership</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Leadership, Fun, Continuous learning</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development</div></div>

Bar Manager

Explore 307+ Senior sales supervisor in Manama Bahrain this December. Find roles across top companies and apply now to boost your career.

307 senior sales supervisor jobs IN Manama Bahrain

Senior Sales Supervisor

Senior Sales Supervisor

F&B Supervisor

Duty Supervisor

Waitress Supervisor

Senior Laundry Supervisor

Bar Manager