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client advisor (watches & jewelry)

director - automotive - mercedes benz (passenger cars) Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

director - automotive - mercedes benz (passenger cars)

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service advisor mercedes benz

Al Mulla Group

<div>
 
 
 Responsibilities
 
 
 
 
 
 
 1. Customer Engagement:
 
 <ul>
 <li>
 Greet and welcome customers in a professional and friendly manner.
 </li>
 <li>
 Listen to customer concerns and inquiries, ensuring a thorough understanding of their vehicle's issues.
 </li>
 <li>
 Provide detailed information on service options, pricing, and timelines to assist customers in making informed decisions.
 </li>
 </ul>
 
 
 
 
 2. Service Scheduling:
 
 <ul>
 <li>
 Schedule appointments for vehicle service, maintenance, and repairs.
 </li>
 <li>
 Coordinate with the service department to ensure timely completion of work orders.
 </li>
 <li>
 Communicate with customers to keep them informed about the progress of their vehicles.
 </li>
 </ul>
 
 
 
 
 3. Technical Knowledge:
 
 <ul>
 <li>
 Possess a strong understanding of Mercedes-Benz vehicles, including their features, maintenance requirements, and repair procedures.
 </li>
 <li>
 Collaborate with technicians to accurately diagnose vehicle issues and recommend necessary repairs.
 </li>
 <li>
 Explain technical information to customers in an understandable manner.
 </li>
 </ul>
 
 
 
 
 4. Documentation and Record-Keeping:
 
 <ul>
 <li>
 Maintain accurate service records, including customer information, service history, and vehicle details.
 </li>
 <li>
 Prepare invoices and explain charges to customers.
 </li>
 <li>
 Process warranty claims and paperwork efficiently.
 </li>
 </ul>
 
 
 
 
 5. Customer Satisfaction:
 
 <ul>
 <li>
 Ensure the highest level of customer satisfaction by addressing any concerns or issues promptly and professionally.
 </li>
 <li>
 Follow up with customers after service to gather feedback and address any additional needs.
 </li>
 </ul>
 
 
 
 
 6. Sales and Upselling:
 
 <ul>
 <li>
 Identify opportunities to upsell additional services or products, such as maintenance packages, accessories, or extended warranties.
 </li>
 <li>
 Promote special promotions and service packages to customers.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 High school diploma or equivalent completion; post-secondary education in automotive technology or related field is plus.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 2 - 3 Years
 </li>
 <li>
 Field of Experience: Previous experience as a service advisor in automotive repair or bodyshop environment, with strong preference for Mercedes Bens or luxury vehicle is preferred
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Strong technical knowledge of Mercedes Bens vehicles and their system
 </li>
 <li>
 Proficient in computer software and systems for scheduling and record keeping
 </li>
 <li>
 Excellent problem solving and decision making abilities
 </li>
 <li>
 Customer focused with commitment to providing a superior customer experience
 </li>
 <li>
 Ability to work effectively in a fast paced, team oriented environment
 </li>
 <li>
 Strong sales and negotiation skills
 </li>
 <li>
 Details oriented and organized with high level of accuracy
 </li>
 <li>
 Familiarity with Mercedes Benz warranty and service policies
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift (Rotational) - 9:00 am to 06:00 pm / 8:00 am to 05:00 pm
 </li>
 </ul>
 
 
</div>

Service Advisor - Mercedes Benz

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Support the formulation and execution of the Annual Compliance Plan.
 </li>
 <li>
 Conduct periodic Distributor Retail Standards (DRS) readiness assessments across all Mercedes-Benz Passenger Cars (MBPC) operating locations, ensuring 100% compliance with Mercedes Benz requirements. Report findings and non-compliance to management with clear recommendations for corrective action.
 </li>
 <li>
 Assist Daimler teams during year-end compliance audits at MBPC locations in Kuwait, facilitating smooth and transparent audit processes.
 </li>
 <li>
 Perform Stellantis DRS Facility and Process readiness audits at all MBMC Sales and Service locations to ensure operational adherence. Support Stellantis during their annual audits and provide actionable insights for improvement.
 </li>
 <li>
 Carry out Compliance Risk Assessments, identifying high and medium risk areas for proactive management intervention and risk mitigation.
 </li>
 <li>
 Contribute to the development and periodic review of policies and procedures across departments, integrating appropriate controls to address compliance gaps and operational deficiencies.
 </li>
 <li>
 Execute compliance reviews to assess adherence to established policies and procedures; highlight deficiencies and recommend timely remediation.
 </li>
 <li>
 Assist in designing and enhancing compliance audit programs that align with business objectives and the specific risk profile of each operational area.
 </li>
 <li>
 Gather, review, and analyze documentation and data to support fact-based compliance assessments and investigations.
 </li>
 <li>
 Prepare and present comprehensive compliance reports for Executive Management, ensuring accuracy, clarity, and actionable insight.
 </li>
 <li>
 Evaluate the effectiveness of operational, financial, and IT controls, and assess adherence to internal policies, strategic goals, and applicable laws and regulations.
 </li>
 <li>
 Actively participate in process improvement initiatives, digital automation projects, and IT-driven compliance enhancements to optimize audit and compliance operations.
 </li>
 <li>
 Visit operational sites for conducting audits, reviews, and compliance engagements as required.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance / Law
 </li>
 <li>
 Professional certification in Compliance is a plus
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 6 - 8 Years
 </li>
 <li>
 Field of Experience: Compliance
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong analytical and investigative skills with high attention to detail.
 </li>
 <li>
 Ethical, discreet, and capable of handling confidential information.
 </li>
 <li>
 Strong business acumen with sound understanding of compliance, audit, and control frameworks.
 </li>
 <li>
 Excellent organizational, planning, and report-writing skills.
 </li>
 <li>
 Strong communication and influencing skills across various levels of the organization.
 </li>
 <li>
 Ability to work independently and collaboratively in a team-oriented environment.
 </li>
 <li>
 Methodical, diligent, and solution-focused approach to problem solving.
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift / 700 am to 3:00 pm
 </li>
 </ul>
 
 
</div>

Senior Associate - Compliance

<div>
 
 The Director will be responsible to conceptualize, setup and active functioning of the dealership of Passenger Cars of Mercedes -Benz brand with a key focus on leading the overall financial, sales, service and parts operational performance of the business by maximizing the opportunity and create market share for the brand through meticulous sales and after sales planning, product mix, strategic marketing and seamless processes.
 
 
 
 
 
 This role will focus on overseeing the daily operational tasks of the brand by leveraging the use of the Autoline and other systems with a key objective to articulate the vision and strategy, monitor and meet department targets, accelerate the growth rate and popularity of the brand in the market.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 
 
 Strategic Planning
 
 
 <ul>
 <li>
 Develop long-term business plans in collaboration with concerned stakeholders to achieve the overall business strategy of growing revenue, margins and operating income, managing cost, and working capital.
 </li>
 <li>
 Devise strategies and business plans to explore business opportunities to acquire market share.
 </li>
 <li>
 Propose pricing strategy and margins on various models and their variants for the market.
 </li>
 <li>
 Prepare annual budgets for all verticals, monitor actual department performance against budgeted figures and take suitable corrective action to meet overall department goals.
 </li>
 <li>
 Prepare market research data with key focus on competitor data and benchmark to initiate aggressive strategies for swift growth opportunities.
 </li>
 <li>
 Continually develop new accounts and product offerings while strengthening the set product lines and distribution channels.
 </li>
 <li>
 Review and implement new core operations processes ensuring operational excellence.
 </li>
 <li>
 Recommend business expansion requirements based on progressive growth of brands in the market
 </li>
 <li>
 Foster strong relationship management with MBCME &ndash; Dubai and Daimler &ndash; Germany to collaborate on strategic and operational projects
 </li>
 </ul>
 
 
 
 
 
 Operational
 
 
 <ul>
 <li>
 Assign performance targets based on departments revenue, CSI/ NPS scores and other measures and benchmark data for various channels
 </li>
 <li>
 Responsible for the full P&amp;L responsibility for sales of new, used cars and fleet, service, body shop, spare parts, and administration across all branches
 </li>
 <li>
 Monitor market trends, potential as well as competitor activities and strategize business plans accordingly.
 </li>
 <li>
 Monitor performance by working closely with all operations teams and ensure excellence in the operations in aspects related to achieving performance goals and customer satisfaction
 </li>
 <li>
 Coordinate with all concerned for inputs on competitor activity, data on CSI scores and Mystery Shopper data, rollout of salesman &amp; service advisor competitions and other market research initiatives
 </li>
 <li>
 Promote inter-departmental coordination with Sales, Service, Parts, &amp; Accessories departments to leverage upon inter-departmental synergies towards achieving business objectives; ensure effective communication with all departments
 </li>
 <li>
 Review and approve design of sales and after sales processes and control systems and conduct periodic reviews of the same to improve and monitor department performance
 </li>
 <li>
 Maintain excellent client relationships with key ministry personnel and key customers and ensure sustained client satisfaction
 </li>
 <li>
 Monitor and manage customer satisfaction index scores and take corrective action based on customer feedback and related input from all concerned.
 </li>
 <li>
 Conduct regular meetings with team members to monitor their respective performance against budgeted plans and plan corrective action
 </li>
 <li>
 Monitor TAT (Turnaround time) and set required KPIs to aid the reduction of TAT from order to delivery.
 </li>
 <li>
 Monitor and audit discounts updates and movement of special sales units to make sure all authorizations are being used as per the process and SOPs
 </li>
 <li>
 Manage and monitor full responsibility for the parts operation for multiple sales branches and the warehouse
 </li>
 <li>
 Strategize the pricing and product range as well as create transparency and segmentation of the customer structure in the Parts department.
 </li>
 <li>
 Understand the DRS requirements and ensure compliance standards are always met
 </li>
 <li>
 Drive the lead management initiatives to elevate and maximize sales
 </li>
 </ul>
 
 
 
 
 
 Marketing
 
 
 <ul>
 <li>
 Plan and implement marketing activities (Vehicle launches, promotions, campaigns, schemes, upselling, Public Relations etc.) and ensure successful implementation of the same
 </li>
 <li>
 Set and Manage Annual, Quarterly &amp; Monthly Budgets
 </li>
 <li>
 Conceptualize the annual marketing calendar and events schedule in line with new products launches, seasonal sales, service, and parts offer
 </li>
 <li>
 Serve as the brand Ambassador and ensure CI guidelines are met
 </li>
 </ul>
 
 
 
 
 
 Inventory Management &amp; Logistics
 
 
 <ul>
 <li>
 Ensure stock management and the stock availability of all models and parts in line with the demand by ordering the right quantity whilst making sure aged stock is cleared prior to ordering new stock.
 </li>
 <li>
 Finalize ordering schedule for different models and their variants in line with key stakeholders and factors such as prices for different variants, other plans and market movements etc.
 </li>
 <li>
 Review stock analysis and engage with the ordering team to ensure required stock quantity
 </li>
 <li>
 Review allocation of units to ensure maximum stock utilization and reduce TAT
 </li>
 <li>
 Ensure compliance with all legal requirements and manufacturer-related specifications (e.g. stocktaking).
 </li>
 </ul>
 
 
 
 
 
 Reporting
 
 
 <ul>
 <li>
 Review monthly and yearly sales and after-sales targets in line with the budget by model for the brand. Prepare forecasts as per models and brands.
 </li>
 <li>
 Review and analyze monthly and yearly gross margin performance by models.
 </li>
 <li>
 Monitor and aid in the preparation of incentive calculation whilst ensuring 100% adherence.
 </li>
 <li>
 Review the incentives and suggest improvements/changes for the mix of the right model mix. Develop sales and after-sales scenarios with profitability objectives.
 </li>
 <li>
 Review data analysis reports to assist with the changes required in strategic planning.
 </li>
 <li>
 Review the Monthly and Weekly Market Intelligence report with highlights of risks and opportunities. Make recommendations on promotions as per market studies.
 </li>
 <li>
 Review and monitor the dashboards to measure the marketing expenditure. Make recommendations for improvements.
 </li>
 <li>
 Track and provide gross margin achievement monthly to the Senior management
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Responsible for annual manpower planning exercise with the HR department to align with annual targets &amp; business plans
 </li>
 <li>
 Set up the team roles and hierarchy structure required for the brand.
 </li>
 <li>
 Lead, motivate and support team members to deliver business efficiently.
 </li>
 <li>
 Take hiring decisions for all personnel required for the team.
 </li>
 <li>
 Provide team members with necessary information regarding set targets, incentive plans and performance parameters/measures on which their performance shall be appraised and evaluate them on the same.
 </li>
 <li>
 Identify individual training needs; provide development inputs based on performance reviews for direct reports and approve staff training needs for rest of sales and after-sales personnel ensuring that the team members are suitably trained on the same.
 </li>
 <li>
 Recommend salary increases and promotions for positions for team members.
 </li>
 <li>
 Agree on clear performance objectives and regularly review performance for all direct reports.
 </li>
 <li>
 Finalize all teams&rsquo; incentive scheme with HR &amp; Finance department; ensure effective scheme communication amongst all eligible employees and propose necessary changes in scheme specifics if required.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration / or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum experience of 18 - 25 years&rsquo; experience in similar role
 </li>
 <li>
 Automotive experience and knowledge with franchisee environment
 </li>
 <li>
 Prior experience of independent P&amp;L responsibilities
 </li>
 <li>
 Previous sales and after-sales operational role are a must
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Leadership &amp; Decision-making skills
 </li>
 <li>
 Strong knowledge of sales and aftersales process structure and marketing process and associated technology
 </li>
 <li>
 Strong analytical skills to provide accurate reports
 </li>
 <li>
 Ability to manage the daily operation in smooth running
 </li>
 <li>
 Ability to mentor staff in process and SOPs
 </li>
 <li>
 Strong relationship management skills
 </li>
 <li>
 Outstanding personal and facilitation skills
 </li>
 <li>
 Strong quantitative and analytical skills to ensure accurate budgeting, setting targets and forecasting
 </li>
 <li>
 Must understand &amp; Interpret Financial Statements
 </li>
 <li>
 Exposure to Automotive ERP systems &ndash; Autoline
 </li>
 <li>
 Proven track record in commercial management, strategy development, and P&amp;L responsibility
 </li>
 <li>
 Exposure to relevant laws (e.g., warranty law) as well as country-specific legal provisions (e.g., main inspection/exhaust emissions inspection, safety inspection, and accident prevention regulations)
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift / 8:00 am to 5:00 pm
 </li>
 </ul>
 
 
</div>

Director - Automotive - Mercedes Benz (Passenger Cars)

LGTC Recruitment

About the RoleWe are seeking a customer-focused and technically knowledgeable Service Advisor to join our team. The Service Advisor serves as the key liaison between customers and the service department, ensuring that vehicle concerns are accurately identified, service recommendations are clearly communicated, and high-quality customer care is maintained throughout the service process.This role is ideal for professionals who are passionate about automotive service excellence, customer satisfaction, and operational efficiency in a fast-paced environment.Key Responsibilities<ul><li>Greet customers professionally and assess their vehicle service needs.</li><li>Open and manage job cards/work orders accurately using service management systems.</li><li>Provide detailed cost estimates, explain repair options, and obtain customer approvals.</li><li>Coordinate with technicians to ensure timely and accurate service completion.</li><li>Monitor repair progress and proactively update customers on job status.</li><li>Review completed repairs with customers, ensuring satisfaction before delivery.</li><li>Handle warranty claims, customer inquiries, and complaints with professionalism.</li><li>Promote additional maintenance services or products when appropriate.</li><li>Maintain detailed service records, reports, and compliance documentation.</li><li>Uphold company policies, manufacturer standards, and safety regulations.</li></ul>Qualifications and Skills<ul><li>Diploma or Bachelor&rsquo;s Degree in Automotive Technology, Mechanical Engineering, or a related field.</li><li>2&ndash;3 years of experience as a Service Advisor in an automotive dealership or service center.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Solid technical knowledge of vehicle systems and maintenance processes.</li><li>Ability to explain complex technical issues in simple, customer-friendly language.</li><li>Proficient in Microsoft Office Suite and service management systems.</li><li>Highly organized, detail-oriented, and capable of multitasking.</li><li>Problem-solving ability and proactive attitude under pressure.</li></ul>Requirements<ul><li>Transferable residency (VISA 18 Regular).</li><li>Physically fit and able to handle a dynamic service environment.</li><li>Age not more than 40 years old.</li><li>Proven background in automotive service operations or customer support.</li></ul>Key Success Factors<ul><li>Customer Satisfaction: Deliver exceptional customer service and maintain long-term relationships.</li><li>Accuracy &amp; Efficiency: Prepare complete and precise job cards to avoid errors and delays.</li><li>Effective Communication: Facilitate clear and consistent communication between customers and technicians.</li><li>Technical Competence: Understand vehicle systems and provide trustworthy recommendations.</li><li>Upselling &amp; Service Maximization: Identify and recommend preventive maintenance opportunities.</li><li>Timely Follow-Up: Ensure repair progress updates and on-time completion.</li><li>Problem-Solving: Resolve issues quickly while maintaining customer trust.</li><li>Teamwork: Collaborate effectively with technicians, parts, and management.</li><li>Compliance: Adhere to safety, warranty, and documentation standards.</li></ul>Key Behavioral Competencies<ul><li>Positive, calm, and professional demeanor in all interactions.</li><li>Excellent listening and communication abilities.</li><li>Strong sense of accountability and integrity.</li><li>Adaptability to changing workloads and priorities.</li><li>Ability to handle pressure and challenging customer situations with patience.</li><li>Commitment to accuracy, organization, and quality service delivery.</li></ul>Career Growth and Development<ul><li>Skill Enhancement: Continuous learning in automotive technologies, diagnostics, and service management.</li><li>Performance-Based Advancement: Opportunities for promotion to Senior Service Advisor, Service Coordinator, or Service Manager roles.</li><li>Cross-Functional Exposure: Collaboration with technicians, parts departments, and customer relations teams.</li><li>Leadership Development: Access to training and mentorship programs to prepare for supervisory roles.</li><li>Recognition: Outstanding performance rewarded through incentives and internal recognition programs.</li></ul>Job Type: Full-timePay: KD300.000 - KD350.000 per month

Service Advisor

About the RoleWe are seeking a dynamic and customer-oriented Sales Advisor to join our Elite Yacht Division. The ideal candidate will serve as the first point of contact for customers interested in purchasing yachts, providing expert guidance, professional consultation, and a premium buying experience.This role requires a blend of sales expertise, technical knowledge, and exceptional relationship-building skills to deliver outstanding service to high-profile clients while achieving sales targets and upholding the company&rsquo;s luxury brand standards.Key Responsibilities<ul><li>Greet customers professionally and identify their yacht preferences and requirements.</li><li>Present and explain yacht models, features, specifications, and performance capabilities.</li><li>Prepare detailed quotations, proposals, and financing options as needed.</li><li>Conduct yacht demonstrations and participate in test sails or viewings when required.</li><li>Follow up with potential and existing clients to generate leads, build relationships, and close sales.</li><li>Coordinate with technical, service, and delivery teams to ensure smooth yacht handovers.</li><li>Upsell additional services such as insurance, extended warranties, and accessories.</li><li>Maintain accurate customer records, CRM data, and sales documentation.</li><li>Handle customer inquiries, feedback, and complaints with professionalism and discretion.</li><li>Meet and exceed monthly and annual sales targets in line with company goals.</li></ul>Qualifications and Skills<ul><li>Diploma or Bachelor&rsquo;s degree in Business, Marketing, Automotive, or Marine Engineering (preferred).</li><li>Minimum 2&ndash;3 years of experience in sales within the automotive, marine, or luxury goods industry.</li><li>Proven track record in achieving sales targets and building strong client relationships.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong technical understanding of yachts, specifications, and customization options.</li><li>Highly organized with exceptional attention to detail.</li><li>Proficient in Microsoft Office Suite and CRM systems.</li><li>Ability to work independently while collaborating effectively with team members.</li></ul>Requirements<ul><li>Transferable residency (VISA 18 Regular).</li><li>Physically fit and able to work in a dynamic, customer-facing environment.</li><li>Age not more than 40 years old.</li><li>Prior experience handling VIP or high-net-worth clientele is an advantage.</li></ul>Key Success Factors<ul><li>Deep Product Knowledge: Confidently present and explain yacht features and specifications.</li><li>Client Relationship Management: Build long-term trust and maintain continuous post-sale support.</li><li>Luxury Sales Expertise: Deliver a consultative, personalized experience for elite customers.</li><li>Professional Communication: Exhibit strong presentation and negotiation skills.</li><li>Market Awareness: Stay informed about market trends, competitors, and new leads.</li><li>Follow-Up Discipline: Maintain timely communication and accurate CRM documentation.</li><li>Customer-Centric Mindset: Tailor solutions to client preferences with discretion and care.</li><li>Integrity &amp; Professionalism: Represent the brand with honesty and confidentiality.</li></ul>Behavioral Competencies<ul><li>Demonstrates exceptional customer focus and service orientation.</li><li>Communicates confidently and adjusts style to suit diverse clientele.</li><li>Maintains professional grooming and luxury brand presence.</li><li>Collaborates effectively with marketing, operations, and service teams.</li><li>Exhibits adaptability to shifting priorities and market changes.</li><li>Handles customer concerns with composure and professionalism.</li><li>Upholds company values, ethics, and confidentiality at all times.</li></ul>Career Growth and Development<ul><li>Skill Enhancement: Ongoing training in luxury sales techniques, customer engagement, and negotiation.</li><li>Leadership Pathways: Opportunity to progress into Senior Sales Advisor, Team Leader, or Sales Manager roles.</li><li>Exposure to Elite Clientele: Engage directly with high-net-worth clients and luxury market events.</li><li>Cross-Functional Opportunities: Transition into related roles such as Marketing, Client Relations, or Business Development.</li><li>Performance Recognition: Commission-based incentives, awards, and internal recognition programs.</li><li>Professional Development: Company-sponsored participation in marine industry training and international exhibitions.</li></ul>Job Type: Full-timePay: KD300.000 per month

Sales Advisor

Trafalgar Luxury Group

<div>
 
 As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Offering product information and guidance to the Customers in the stores.
 </li>
 <li>
 Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
 </li>
 <li>
 Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
 </li>
 <li>
 Build customer Data base and follow-up with the VIP customers.
 </li>
 <li>
 Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
 </li>
 <li>
 Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
 </li>
 <li>
 Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
 </li>
 <li>
 Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
 </li>
 <li>
 Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
 </li>
 <li>
 Participate in ongoing training and development programs to enhance product knowledge and sales skills.
 </li>
 <li>
 Managing after sales service
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Excellent communication skills in Arabic and English.
 </li>
 <li>
 Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
 </li>
 <li>
 Strong interpersonal skills with a customer-centric mindset.
 </li>
 <li>
 Ability to multitask and perform efficiently in a fast-paced environment.
 </li>
 <li>
 Proficiency in basic math and experience using a point-of-sale (POS) system.
 </li>
 <li>
 Flexibility to work varied schedules, including evenings, weekends, and holidays.
 </li>
 <li>
 Positive attitude, self-motivated, and a team player.
 </li>
 <li>
 High school diploma or equivalent required; additional education or certifications are a plus.
 </li>
 </ul>
 
 
</div>

Client Advisor (Watches & Jewelry)

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or equivalent practical experience.
 </li>
 <li>
 3 years of experience in delivering and developing customer-facing services with Cloud adoption, IT transformation, Data and Cloud Migration programs.
 </li>
 <li>
 Experience in networking, compute infrastructure (e.g., servers, databases, firewalls, load balancers) and architecting, developing, or maintaining cloud solutions in virtualized environments.
 </li>
 <li>
 Experience in one or more of the following: Networking, Developer Operations, Security, Compute, Storage, Hadoop, Kubernetes, or Site Reliability Engineering (SRE).
 </li>
 <li>
 Ability to communicate in English and Arabic fluently to support client relationship in this region.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 MBA or Master's degree in Computer Science, Engineering or a related field.
 </li>
 <li>
 Certification in Cloud.
 </li>
 <li>
 Experience with networking and system design of load balancers, firewalls, and Virtual Private Network (VPN) in architecting, developing and maintaining production-grade systems.
 </li>
 <li>
 Experience in one or more of the following disciplines: software development, managing operating systems or Linux environments, network design and deployment, databases, storage systems.
 </li>
 <li>
 Experience in customer-facing migration, including service discovery, assessment, planning, execution, and operations.
 </li>
 <li>
 Experience with Kubernetes, Google Kubernetes Engine (GKE), or Elastic Kubernetes Service (EKS) with excellent communication, writing, presentation, and problem-solving skills.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 As a Cloud Consultant, you will work directly with Google&rsquo;s most strategic customers on infrastructure projects that transform business. You will provide consulting, program management, and technical expertise on customer engagements, while working with client executives and key technical leaders to deploy solutions on Google Cloud Platform. You will also work closely with key Google partners to deliver joint consulting services, providing technical guidance and infrastructure best practices.
 
 
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Work with customer technical leads, client executives, and partners to manage and deliver successful implementations of cloud solutions becoming a trusted advisor to decision makers throughout the engagement.
 </li>
 <li>
 Propose solution architectures and manage the deployment of cloud based distributed virtualized infrastructure solutions according to complex customer requirements and implementation best practices.
 </li>
 <li>
 Work with internal specialists, Product, and Engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
 </li>
 <li>
 Interact with Sales, Partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
 </li>
 <li>
 Travel up to 30% of the time for client engagements as needed.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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Infrastructure Modernization and AI, Google Cloud (English, Arabic)

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