floor manager

maintenance manager

operations manager

production manager

sales manager

service manager

Grant Thornton

<div><div><h4 class="jobSectionHeader"><b>Job Overview</b></h4>
<p></p><div><div>We&rsquo;re a large and growing professional services firm that still feels like a community. We employ over 750 people across the UAE and experiencing exciting growth! We truly care about our colleagues, our clients, and the communities where we work and live.<br>
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We are looking for talented and driven professionals to join our growing External Audit team at Grant Thornton. Whether you are stepping into an Assistant Manager role or already operating at Manager level, you will play a key part in delivering high-quality audit services to a diverse portfolio of clients across both Financial Services and non-Financial Services sectors.
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<b>Let us paint a picture for you
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Imagine being part of a team that puts &ldquo;we before me&rdquo;, where flexibility is a mindset, and where you trust your colleagues to have your back.
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Imagine working for an organization that believes in the power of authenticity in everything that we do. Whether you're steering discussions in a client meeting, tackling your fear of heights at the top of the Burj Khalifa or ziplining across Jebel Jais &ndash; bring your true self to work. Be a part of a team driven by a purpose of shaping the world that we live in, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive.
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Join us to expand your horizons, be inspired, face challenges, and most importantly, be yourself.
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<b>About the External Audit Service Line
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Providing a wide range of Audit and Assurance services to private, public and international companies across various sectors. We work closely with over 700 companies annually, ranging from SMEs to international listed companies. The client base is exciting and fast growing. Our people are committed to delivering best-in-class assurance services in locations where you are. We respond to the challenges of our clients with high quality, value for money technical solutions every time.
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<b>As an Assistant Manager / Manager your responsibilities will include:
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<ul><li>Lead audit engagements, agree on audit timetables, brief audit teams (including specialists), and monitor budgets
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<ul><li>Ensure audit work is completed profitably, timely, and in accordance with professional standards
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<ul><li>Build and maintain strong client relationships, ensuring exceptional service and clear communication
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<ul><li>Manage, coach, and motivate team members, providing regular feedback and supporting their development
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<ul><li>Maintain high-quality audit documentation and adhere to the firm&rsquo;s risk management policies
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<ul><li>Apply technical knowledge to resolve complex accounting and audit issues
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<ul><li>Contribute to a positive team culture and support the development of junior staff
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<p></p><div><div><b>Think you've got what it takes to be an Assistant Manager / Manager? Like the color purple? Great. Here's a few more boxes we're also hoping you can tick:</b><br>
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<ul><li>At least four years of experience in external audit in an international professional services firm
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<ul><li>Completed professional qualification (CA, ACA, ACCA, CPA)
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<ul><li>Strong technical accounting skills with sound knowledge of IFRS
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<ul><li>Excellent verbal and written communication skills in English
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<ul><li>Experience auditing a range of industries across FS and non-FS
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<ul><li>Ability to manage multiple engagements and competing priorities
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<ul><li>Strong leadership, organizational, and project management skills
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<ul><li>Experience coaching and developing others
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<ul><li>Proficiency in audit software and Microsoft Office tools</li></ul></div>
<ul><li>Fluency in Arabic</li></ul></div><br>
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</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Sharjah, UAE</div>
</div><div><div>Job Role</div>
<div>Audit &amp; Assurance</div>
</div><div><div>Joining Date</div>
<div>Dec-2025</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid-Management</div></div></div></div></div>

Assistant Manager/Manager - External Audit | Assurance | Sharjah | Arabic Speaker

ADEAREST

<div><p>Job Objectives:
</p><p>The Service Supervisor's primary objective is to supervise the day-to-day operations of all Service work and to more efficiently manage his/her organization. Directly assign daily activities on all service work and projects. Monitor staffing requirements. Coordinate with the designated Parts and Machine Shop personnel to ensure that necessary parts, machine work, services and outside services/vendors are on hand or complete in order to meet the time frame allocated by our Customers requirements.</p><p>
Responsibilities and duties:</p><ul>
<li>Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.</li>
<li>Need to have an understanding the how the service &amp; maintenance process works</li>
<li>Assess and estimate costs for Service work jobs.</li>
<li>Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.</li>
<li>The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads</li>
<li>Perform other related tasks as assigned by the immediate Supervisor/Manager.</li>
<li>Organize &amp; assign daily tasks to team of Technicians &amp; Engineers.</li>
<li>Offer technical assistance to clients and subordinates.</li><li>
Prepare &amp; submit technical reports for clients and internal departments</li></ul><p>
Qualifications:</p><p>
Associate/Bachelors Degree in Engineering or any related course</p><p>
Years of Experience:</p><div>
<ul><li>Minimum of 2 years related experience in supervision</li>
<li>Minimum 8 years of experience in refrigeration</li></ul></div></div><p></p>

Service - Refrigeration Supervisor

INTERCARE LIMITED

<p><b>Roles and Responsibilities</b></p><p>Effectively coordinate to improve productivity by managing schedules of the Workshop team and organize the services, installation and repair of machines.</p><p>Handling customer calls for service request calls, emails, and messages whenever required.</p><p>Ensure the adequacy of service-related equipment or material.</p><p>Forecasting and monitoring of stocks / spare parts, coordinate with the procurement department to arrange spare parts for relevant customers.</p><p>Respond to complaints from customers and give after-sales support when requested.</p><p>Store and sort financial and non-financial data in electronic form and present reports.</p><p>Handle the processing of all sales orders / quotations with accuracy and timeliness. Maintaining the database of customers of the service &amp; after-sales department.</p><p>Inform clients of unforeseen delays or problems.</p><p>Identify shortcomings and propose improvements.</p><p>Provide weekly reports whenever asked by the Divisional Manager.</p><p>Highly Desirable: Ability to read and understand technical manuals and drawings.</p><p><b>Desired Candidate Profile</b></p><p>At least Bachelor&rsquo;s degree in Mechanical/Electrical Engineering or any relevant discipline, technical qualification is highly preferred</p><p>At least two years post qualification experience in UAE, preferably in workshop industries related to outdoor and indoor cleaning equipment</p><p>Good communication skills and computer skills (MS Office/ Orion/etc.)</p><p>Well-organized and responsible with an aptitude in problem-solving</p><p>Team player</p><p>Willing to work extra hours when ever required</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p>

Service Coordinator

EmiraTalent

<p>NEW JOB Were HIRING! Call Centre TEAM LEAD / MANAGER Sharjah : Our client a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients successfully manage complex businesses projects and facilities is looking to speak with Call Centre professionals that are considering a move.</p> Role Objective <p>Overseeing and leading the day day operations to ensure they meet or exceed performance and service quality goals; this role involves managing a team of call centre agents and the Site Support Team. You will be responsible for implementing strategies aimed at enhancing customer service operational efficiency and staff development.</p> <p>In addition you will be expected to act as a bridge between the client and internal cross functional teams serving as the point of contact for all EPM related concerns.</p> Key Responsibilities / Accountabilities <ul> <li>Lead mentor and motivate a call centre and site support team fostering a positive and productive work environment.</li> <li>Set performance goals and expectations for the team and provide ongoing feedback and coaching to ensure targets are met.</li> <li>Implement quality assurance programs and performance improvement plans to enhance the quality of customer interactions.</li> <li>Plan and manage staffing levels, schedules and workforce allocation to meet service level agreements (SLA) and operational requirements.</li> <li>Develop and deliver periodic internal training programs for call centre agents focusing on product knowledge, customer service skills and call handling techniques.</li> <li>Develop and deliver periodic internal training programs for the Site Support Team to enable them to better perform their job onsite.</li> <li>Implement cost saving measures while maintaining high quality service.</li> <li>Use data driven insights to make informed decisions and implement strategies.</li> <li>Stay current with call centre technologies and trends to optimize operations.</li> <li>Ensure that all customer interactions are handled professionally and in a manner that consistently delivers exceptional service.</li> <li>Preparing ad hoc reports to management and customer whenever required.</li> <li>Managing and updating stock inventory.</li> <li>Working with individuals or teams from different functional areas or departments together to achieve common goals and objectives.</li> <li>Maintaining strict confidentiality.</li> <li>Perform additional responsibilities that may be added from time to time depending on organizational requirements.</li> </ul> Qualifications <p>Required Experience: Manager</p>

Call Centre Team LeadManager

Fakhri Insulation Industry LLC

<p><b>Job Overview</b><br/>We are seeking a highly skilled and motivated Division Manager to oversee our operations within the construction and HVAC/R sectors. The ideal candidate will possess a strong mechanical background and demonstrate expertise in various technical disciplines, including HVAC design, plumbing, refrigeration, and appliance repair. The ideal candidate will have a strong background in sales within the <b>air conditioning and HVAC industry</b>, with a proven track record of achieving targets and managing client relationships.</p><p><b>Duties</b></p><ul><li>Lead and manage the division's daily operations, ensuring efficiency and adherence to safety standards.</li><li>Oversee project management from inception to completion, including scheduling, budgeting, and resource allocation.</li><li>Provide technical guidance and support to service technicians in areas such as HVAC systems, plumbing, and equipment repair.</li><li>Analyze schematics and design plans to ensure compliance with industry standards and regulations.</li><li>Foster a culture of continuous improvement by implementing best practices in maintenance and field service operations.</li><li>Develop training programs for staff to enhance their skills in mechanical knowledge, welding, boiler maintenance, and ammonia refrigeration.</li><li>Collaborate with other divisions to ensure seamless integration of services offered.</li><li>Maintain strong relationships with clients to understand their needs and ensure satisfaction with services provided.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in construction management or a related field with a focus on HVAC/R systems.</li><li>Strong background in mechanical knowledge, including air conditioning systems, refrigeration techniques, and appliance repair.</li><li>Experience as a service technician or in field service roles is highly desirable.</li><li>Proficiency in reading schematics and technical drawings related to HVAC design and plumbing systems.</li><li>Familiarity with equipment repair techniques using tools such as an ohmmeter.</li><li>Excellent leadership skills with the ability to motivate and develop team members.</li><li>Strong problem-solving abilities with a focus on delivering high-quality results under pressure.</li><li>Proficiency in <b>Hindi</b> will be considered an added advantage.</li><li>UAE driving license preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: AED6,000.00 per month</p>

Sales Manager - AC & HVAC Division

Brix Cafe

<p><b>Job description:</b></p><p><b>We're Hiring: Floor Manager</b></p><p>Are you an experienced leader in hospitality with a passion for delivering top-tier service and managing high-performing teams? The Lab Holding is looking for a dynamic and detail-oriented Floor Manager to oversee day-to-day restaurant floor operations at one of our premium F&amp;B concepts in Sharjah.</p><p><b>Location: Sharjah</b></p><p><b>Job Summary:</b></p><p>As a Floor Manager, you will be responsible for leading the front-of-house team, ensuring a smooth service flow, and providing exceptional guest experiences. You will act as a key liaison between service staff, guests, and management, upholding operational excellence and brand standards at all times.</p><p><b>Key Responsibilities</b>:</p><ul><li>Oversee daily front-of-house operations during service hours</li><li>Supervise and support waitstaff, hosts, and bar staff to ensure exceptional service delivery</li><li>Monitor guest satisfaction, address complaints, and ensure a memorable dining experience</li><li>Enforce company service standards, health &amp; safety protocols, and cleanliness procedures</li><li>Train and mentor staff to improve performance and ensure consistency</li><li>Manage table flow, reservations, and seating plans for optimal efficiency</li><li>Coordinate with kitchen and bar teams to maintain service speed and quality</li><li>Ensure POS systems and order processing are handled accurately</li><li>Support the preparation of shift schedules and floor planning</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Previous experience as a Floor Manager or similar role in a high-volume, upscale restaurant</li><li>Excellent leadership and team coordination skills</li><li>Strong interpersonal and communication abilities</li><li>Deep understanding of customer service and F&amp;B operations</li><li>Able to handle high-pressure environments with grace and professionalism</li><li>Familiarity with POS systems and restaurant software</li><li>Flexibility to work shifts, weekends, and holidays</li></ul><p><b>Arabic language is a plus (preferred)</b></p><p><b>Job Type: Full-time</b></p><p>Job Type: Full-time</p>

Floor Manager

Qate Manufacturing LLC/Qate Marine Services LLC

<p><b>Job Title:</b> Senior Customer Service Executive<br/><b>Company:</b> Qate Manufacturing LLC<br/><b>Location:</b> Rolla, Sharjah<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b></p><p>Qate Manufacturing LLC is seeking a dedicated and proactive <b>Senior</b> <b>Customer Service Executive</b> to join our dynamic team. The ideal candidate will be responsible for delivering outstanding service to our customers, handling inquiries, processing orders, and ensuring customer satisfaction at all times.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and resolve escalated customer queries professionally and promptly.</li><li>Coordinate with sales, operations and production teams for smooth order processing.</li><li>Maintain strong relationships with key customers and provide regular updates.</li><li>Monitor service performance and ensure high-quality standards.</li><li>Analyze recurring customer issues and recommend process improvements.</li><li>Prepare daily/weekly service reports and maintain accurate records.</li><li>Train and support junior customer service staff when required.</li><li>Ensure timely follow-up with customers until full closure of issues.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree or equivalent.</li><li>Minimum 2&ndash;3 years of customer service experience (preferably in industrial/manufacturing/trading sector).</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Experience using CRM or ERP systems is an advantage.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package</li><li>Career development opportunities</li><li>Supportive and professional work environment</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p>

Senior Customer Service Executive

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