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call center agent - bahrain

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credit support officer - arab banking corporation

f&b supervisor

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front desk shift leader (arabic speaker)

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hvac / ac technician - intercontinental bahrain

service provider supervisor bahrain based

Braxtone Group

<div>
 
 Main Purpose Of The Job
 
 
 
 Service provider supervisor is responsible for the strategic development, optimization, and management of the company's service provider network (roadside assistance, garages, rental cars, agencies, tow trucks, others&hellip;) . This role involves identifying potential new service providers, maintaining high-quality partnerships, ensuring compliance with contractual obligations, and enhancing customer satisfaction through effective network management. The Network Manager will leverage data-driven insights to improve network performance, reduce costs, and support business growth.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Network Expansion and Optimization:
 </li>
 <li>
 Identify potential new service providers and assess their capabilities.
 </li>
 <li>
 Develop strategic partnerships with high-quality providers to enhance service coverage.
 </li>
 <li>
 Optimize the existing service provider network to reduce service costs and improve efficiency.
 </li>
 <li>
 Implement tiered provider systems to prioritize high-performing service providers.
 </li>
 <li>
 Performance Management:
 </li>
 <li>
 Set and track KPIs for service providers, including response times, service quality, and customer satisfaction.
 </li>
 <li>
 Implement a regular feedback mechanism to improve provider performance.
 </li>
 <li>
 Create and maintain a performance dashboard for real-time tracking of network efficiency.
 </li>
 <li>
 Conduct quarterly performance reviews and recommend corrective actions for underperforming providers.
 </li>
 <li>
 Conduct mystery shopper assessments to evaluate service provider performance.
 </li>
 <li>
 Risk Management and Compliance:
 </li>
 <li>
 Develop and enforce compliance guidelines for all network partners.
 </li>
 <li>
 Conduct risk assessments to identify potential operational challenges and mitigate them proactively.
 </li>
 <li>
 Ensure all providers adhere to contractual obligations and service level agreements (SLAs).
 </li>
 <li>
 Relationship Building and Retention:
 </li>
 <li>
 Build strong, long-term relationships with key service providers.
 </li>
 <li>
 Organize regular training sessions and workshops to align providers with company goals.
 </li>
 <li>
 Implement a rewards or recognition program for top-performing partners.
 </li>
 <li>
 Cost Control and Efficiency:
 </li>
 <li>
 Negotiate favorable pricing and terms with service providers.
 </li>
 <li>
 Identify cost-saving opportunities without compromising service quality.
 </li>
 <li>
 Use data analytics to reduce unnecessary expenses and optimize resource allocation.
 </li>
 <li>
 Technology and Digital Transformation:
 </li>
 <li>
 Use CRM and data analysis tools to improve decision-making and streamline provider management.
 </li>
 <li>
 Explore automation opportunities to reduce manual effort and enhance data accuracy.
 </li>
 <li>
 Customer Experience Enhancement:
 </li>
 <li>
 Work closely with the customer service team to ensure seamless service delivery.
 </li>
 <li>
 Use customer feedback to refine provider selection and performance metrics.
 </li>
 <li>
 Implement quick resolution protocols for critical issues to improve customer satisfaction.
 </li>
 <li>
 Data-Driven Decision Making:
 </li>
 <li>
 Leverage data analytics to identify trends, predict demand, and optimize network performance.
 </li>
 <li>
 Provide strategic insights to the Operations Manager to support business growth.
 </li>
 <li>
 Prepare monthly and quarterly reports on network performance for senior management.
 </li>
 <li>
 Crisis Management:
 </li>
 <li>
 Develop contingency plans for service disruptions or provider failures.
 </li>
 <li>
 Ensure rapid response and recovery in case of emergencies.
 </li>
 <li>
 Regularly review and update risk management protocols.
 </li>
 <li>
 Market Intelligence:
 </li>
 <li>
 Monitor industry trends and competitor strategies to stay ahead in the market.
 </li>
 <li>
 Identify new technologies and processes that can enhance service quality and efficiency.
 
 
 </li>
 </ul>
 
 Essential Qualification Required (education/ Experience/ Skills)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, operations management, or related field.
 </li>
 <li>
 Proven experience in service providers management, motor car agencies, vendor relations, and fleet management.
 </li>
 <li>
 Strong negotiation, communication, and analytical skills.
 </li>
 <li>
 Knowledge of CRM systems and data analysis tools preferred.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 
 
 </li>
 </ul>
 
 Typical Working Conditions
 
 
 
 <ul>
 <li>
 Normal Working Hours 40 hours a week
 </li>
 <li>
 Working Timing: 8:00 AM &ndash;4:00 PM
 </li>
 <li>
 Work may require occasional weekend and/or evening work
 </li>
 </ul>
</div>

Service provider supervisor (Bahrain Based)

Main Purpose of the Job:Service provider supervisor is responsible for the strategic development, optimization, and management of the company's service provider network (roadside assistance, garages, rental cars, agencies, tow trucks, others…) . This role involves identifying potential new service providers, maintaining high-quality partnerships, ensuring compliance with contractual obligations, and enhancing customer satisfaction through effective network management. The Network Manager will leverage data-driven insights to improve network performance, reduce costs, and support business growth.&nbsp;Key Responsibilities: 1. Network Expansion and Optimization:<ul><li>Identify potential new service providers and assess their capabilities.</li><li>Develop strategic partnerships with high-quality providers to enhance service coverage.</li><li>Optimize the existing service provider network to reduce service costs and improve efficiency.</li><li>Implement tiered provider systems to prioritize high-performing service providers.</li></ul>2. Performance Management:<ul><li>Set and track KPIs for service providers, including response times, service quality, and customer satisfaction.</li><li>Implement a regular feedback mechanism to improve provider performance.</li><li>Create and maintain a performance dashboard for real-time tracking of network efficiency.</li><li>Conduct quarterly performance reviews and recommend corrective actions for underperforming providers.</li><li>Conduct mystery shopper assessments to evaluate service provider performance.</li></ul>3. Risk Management and Compliance:<ul><li>Develop and enforce compliance guidelines for all network partners.</li><li>Conduct risk assessments to identify potential operational challenges and mitigate them proactively.</li><li>Ensure all providers adhere to contractual obligations and service level agreements (SLAs).</li></ul>4. Relationship Building and Retention:<ul><li>Build strong, long-term relationships with key service providers.</li><li>Organize regular training sessions and workshops to align providers with company goals.</li><li>Implement a rewards or recognition program for top-performing partners.</li></ul>5. Cost Control and Efficiency:<ul><li>Negotiate favorable pricing and terms with service providers.</li><li>Identify cost-saving opportunities without compromising service quality.</li><li>Use data analytics to reduce unnecessary expenses and optimize resource allocation.</li></ul>6. Technology and Digital Transformation:<ul><li>Use CRM and data analysis tools to improve decision-making and streamline provider management.</li><li>Explore automation opportunities to reduce manual effort and enhance data accuracy.</li></ul>7. Customer Experience Enhancement:<ul><li>Work closely with the customer service team to ensure seamless service delivery.</li><li>Use customer feedback to refine provider selection and performance metrics.</li><li>Implement quick resolution protocols for critical issues to improve customer satisfaction.</li></ul>8. Data-Driven Decision Making:<ul><li>Leverage data analytics to identify trends, predict demand, and optimize network performance.</li><li>Provide strategic insights to the Operations Manager to support business growth.</li><li>Prepare monthly and quarterly reports on network performance for senior management.</li></ul>9. Crisis Management:<ul><li>Develop contingency plans for service disruptions or provider failures.</li><li>Ensure rapid response and recovery in case of emergencies.</li><li>Regularly review and update risk management protocols.</li></ul>10. Market Intelligence:<ul><li>Monitor industry trends and competitor strategies to stay ahead in the market.</li><li>Identify new technologies and processes that can enhance service quality and efficiency.</li></ul>&nbsp;ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)<ul><li>Bachelor’s degree in business administration, operations management, or related field.</li><li>Proven experience in service providers management, motor car agencies, vendor relations, and fleet management.</li><li>Strong negotiation, communication, and analytical skills.</li><li>Knowledge of CRM systems and data analysis tools preferred.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving skills and attention to detail.</li></ul>&nbsp;&nbsp;&nbsp;Typical Working Conditions• Normal Working Hours 40 hours a week• Working Timing: 8:00 AM –4:00 PM• Work may require occasional weekend and/or evening work

SRQ Companies

Job Summary SRQ Consultancy WLL is a financial service provider in GCC. We are hiring for the position of Outdoor Sales Executives for our Bahrain Branch. We would be interested in hiring Male candidates residing presently in Bahrain and having previous Sales Experience in Bahrain. Good English and Hindi communication skills is a must. Candidates of accounting educational background with sales experience will be preferred. Candidates with Arabic communication skills will have an advantage. Handsome salary and attractive commission is offered. Job Types: Full-time with attractive commission Responsibilities and Duties Our Sales representatives will be visiting retail business in Bahrain and giving demo of our Financial services through our App. Closing the sales pitch and following up with the backend team with the client details. Required Experience, Skills and Qualifications Candidates with previous outdoor sales in Bahrain and good contacts are required.Job Types: Full-time, Part-time, CommissionPay: From BD300.000 per month

Outdoor Sales Executives for VAT and Financial Services

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Chef de Partie is responsible for the production of all pastry Items following standard recipes production of the highest quality products, supervising the Colleagues in efficient manner, strive to keep the working hours to the most efficient. Without compromising quality, maintain hygiene and safety standards as per company guidelines. Create a departmental culture of motivation, team spirit and creativity.
General Duties<ul><li>
Produce pastries, cakes, desserts, chocolates, petit fours and ice cream and ensure that they are in compliance with the prescribed recipes and specifications.</li><li>
Assist in keeping record on stock level and store all semi-finished and finished bakery Products properly to keep spoilage to a minimum.</li><li>
Monitor the proper handling and storage of all produce to keep spoilage to a minimum.</li><li>
Responsible for the supervision of all pastry service throughout the property.</li><li>
Ensure the smooth running of this section ensuring the standards of cuisine and hygiene are maintained.</li><li>
Make sure all recipes are for the pastry are standardised and communicated to Pastry personnel.</li><li>
Make sure all goods are stored correctly and hygienically in accordance with HACCP specifications.</li><li>
Always promote a positive working atmosphere.</li><li>
Be able to work well on their own initiative and to work in a team environment.</li></ul> 

Qualifications 
<ul><li>
Minimum of 2 years of relevant experience in Pastry supervisor level</li><li>
Great Basic knowledge Skills of pastry and bakery</li><li>
Great understanding of western pastry basic</li><li>
Luxury of 5 star experience is a must</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Chef de partie - Pastry

White House Laundry W.l.l

Job PurposeReporting to the Unit Logistics Coordinator, the role involves the timely, safe, and secure transport of customer linens between various client locations and the company&rsquo;s processing facility in Bahrain, meeting strict delivery schedules and service quality standards.Key Responsibilities<ul><li>Always adhere strictly to Bahraini traffic and transport regulations and promptly report any health and safety risks or incidents to the immediate supervisor.</li><li>Assist in test-driving newly acquired vehicles to ensure roadworthiness and operational readiness.</li><li>Oversee safe and secure loading of linens to maintain vehicle balance and avoid shifting during transit.</li><li>Use efficient route planning and sound judgment to minimize delays and reduce fuel consumption.</li><li>Maintain accurate daily trip records and submit timely data to the Operations Assistant.</li><li>Collect and deliver processed linen to various customer locations as per daily schedules and urgent requests to uphold customer satisfaction.</li><li>Keep the delivery vehicle clean and hygienic to preserve fleet standards and prevent linen contamination.</li><li>Interact with internal staff and external customers courteously and professionally, upholding company values in all exchanges.</li></ul>Job ContextThe Duty Driver serves as the essential link between hospitality clients and the linen processing unit. Timeliness and service quality are critical, as delays or miscommunication may directly impact on client relationships and overall business integrity. The role demands adaptability in navigating potential traffic congestion across routes in and around Bahrain, particularly during peak hours.Knowledge, Skills &amp; Minimum ExperienceEducational Qualifications:<ul><li>Secondary School Certificate (or equivalent).</li><li>Must hold a valid Bahraini Light Duty Driver&rsquo;s License.</li></ul>Work Experience:<ul><li>Minimum 2 years of professional driving experience within GCC.</li><li>Familiarity with key routes and industrial zones across Bahrain.</li></ul>Key Skills<ul><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of vehicle maintenance.</li><li>Punctual, reliable, and customer-service oriented.</li></ul>Job Type: Full-time

Driver

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 The F&amp;B Supervisor plays a crucial role in supporting the F&amp;B Operations Manager and Assistant F&amp;B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.
 
 
 <ul>
 <li>
 Provide essential administrative support to the F&amp;B Operations Manager and Assistant F&amp;B Manager.
 </li>
 <li>
 Attend and actively participate in daily Food &amp; Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food &amp; Beverage Bi-weekly Meetings and Christmas Meetings.
 </li>
 <li>
 Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar &amp; events.
 </li>
 <li>
 Draft and disseminate professional memorandums for the Food &amp; Beverage Department to relevant departments.
 </li>
 <li>
 Respond promptly and professionally to all email inquiries from internal departments and external customers.
 </li>
 <li>
 Ensure the seamless operation of the Department and maintain a consistent, high-quality service standard as established by management.
 </li>
 <li>
 Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food &amp; Beverage outlets, Banquet events &amp; Service teams as required.
 </li>
 <li>
 Immediately report any malpractice, irregularity, or discrepancy to the F&amp;B Operations Manager.
 </li>
 <li>
 Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the Department.
 </li>
 <li>
 Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the Hotel.
 </li>
 <li>
 Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.
 </li>
 <li>
 Obtain final approval from the F&amp;B Operations Manager for all Food &amp; Beverage Department details prior to distribution.
 </li>
 <li>
 Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.
 </li>
 <li>
 Take full responsibility for the atmosphere in the Food &amp; Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.
 </li>
 <li>
 Regularly present well-researched suggestions to Management regarding improvements in general operations, cost control, and profitability.
 </li>
 <li>
 Establish and maintain professional contact with seminar and group organisers.
 </li>
 <li>
 Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or Diploma in Hospitality Management
 </li>
 <li>
 Minimum 2 years of relevant experience in a similar capacity
 </li>
 <li>
 Additional certification(s) in Food &amp; Beverage will be an advantage
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Strong leadership and interpersonal skills
 </li>
 <li>
 Ability to work independently
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 
 
 </li>
 </ul>
 Additional Information
 
 
 Opportunity to join the first Raffles in Bahrain
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

F&B Supervisor - Ninive Restaurant

Capital Sports Academy

About Company:The Real Madrid Foundation Educational Football Program(RMF EFP) in Bahrain, powered by Capital Sports Academy, brings Real Madrid&rsquo;s world-class training and values-based football education to young players locally. Capital Sports Academy, a leading sports development provider in Bahrain, delivers the program with professional coaching, quality facilities, and a strong commitment to nurturing future talent.Website: https://rmfefpbahrain.com/ Instagram: https://www.instagram.com/rmfefpbahrain/?hl=enJob Summary:The Administrator will be responsible for overseeing the daily operations of the Sports Academy, ensuring smooth coordination between staff, parents, and management. This role includes managing registrations, maintaining accurate records, organizing schedules, and providing excellent customer service. The Administrator will also support marketing and outreach activities to promote the academy&rsquo;s programs. Additionally, the Administrator is expected to contribute to increasing the number of enrolled children by actively assisting in inquiries, following up with parents, and helping to enhance the overall experience for students and families.Key Responsibilities:<ul><li>Manage daily administrative operations, including registrations, attendance, and scheduling.</li><li>Serve as the main point of contact for parents, students, and staff, ensuring timely communication and support.</li><li>Maintain accurate records, files, and databases for all academy activities.</li><li>Coordinate with coaches and management to ensure classes and programs run smoothly.</li><li>Assist in marketing and outreach efforts, including responding to inquiries and promoting academy programs.</li><li>Follow up with potential parents and support initiatives aimed at increasing the number of enrolled children.</li><li>Handle payments, invoices, and basic financial documentation as required.</li><li>Prepare reports and updates for management on enrollment, attendance, and operational needs.</li><li>Ensure a welcoming and professional environment for families and visitors.</li><li>Support any additional administrative tasks assigned by management.</li></ul>Qualifications and Skills:<ul><li>Previous experience in administration, customer service, or office management not less than 5 years.</li><li>Strong communication and interpersonal skills, with the ability to interact effectively with parents, children, and staff.</li><li>Excellent organizational and time-management abilities.</li><li>Proficient in MS Office applications and basic computer systems.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Customer-focused attitude with a welcoming and professional approach.</li><li>Problem-solving skills and the ability to work independently with minimal supervision.</li><li>Experience in a sports, education, or academy environment (an advantage).</li><li>Positive personality with the ability to support enrollment growth and promote academy programs.</li></ul>How to Apply:Send your updated CV, along with relevant documents, to job.capitalacademy@gmail.com.Job Type: Full-time

Administrator

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620 service provider supervisor bahrain based jobs IN Manama

Service provider supervisor (Bahrain Based)

Service provider supervisor (Bahrain Based)

Outdoor Sales Executives for VAT and Financial Services

Chef de partie - Pastry

Driver

F&B Supervisor - Ninive Restaurant

Administrator