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front desk shift leader (arabic speaker) Jobs in Manama

front desk shift leader (arabic speaker)

front desk shift leader arabic speaker

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25194079
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Residence Inn by Marriott Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Desk Shift leader (Arabic Speaker)

<div>Additional Information 
Job Number25194079 
Job CategoryRooms &amp; Guest Services Operations 
LocationResidence Inn by Marriott Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Ramada by Wyndham Manama City Centre

<div><ul><li>Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, and fax or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.</li><li>
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.</li><li>
Know the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels like GDS, OTA and Web booking systems.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
Main tasks</h1><ul><li>
Processes reservations by mail, telephone, fax or central reservation systems referral.</li><li>
Processes reservations from the sales office, other hotel departments, and travel agents.</li><li>
Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans.</li><li>
Knows the credit policy of the hotel and how to code each reservation.</li><li>
Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>
Determines room rates based on the selling tactics of the hotel.</li><li>
Prepares letters of confirmation.</li><li>
Communicates reservation information to the front desk.</li><li>
Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>
Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations.</li><li>
Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts.</li><li>
Prepares expected arrival list for front office use.</li><li>
Assists in preregistration activities when appropriate. Monitors advances deposit requirements.</li><li>
Handles daily correspondence. Responds to inquiries and makes reservations as needed.</li><li>
Makes sure that files are kept up to date.</li><li>
Maintains a clean and neat appearance and work area at all times.</li><li>
Promotes goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow employees.</li><li>
Walk around with the client and ensuring that they secure whatever services they are in need of.</li><li>
Getting information about areas of interest in order to target more clients in particular seasons.</li><li>
Making arrangements for clients travel programs.</li><li>
To be aware of all front office procedures and assist with reception duties when required.</li><li>
To be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li><li>
Willing to undertake any reasonable request made by management in any other areas of the house.</li><li>
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.</li><li>
Assisting in configuring rates on the hotels property management system.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Maintain a clean work area</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management, Effective Communication, Detail Oriented<h3 class="jobSectionHeader">
Customer service</h3>
Customer Service</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Guest Relation Officer

Patchi

<div>
 
 
 Job Scope:
 
 
 
 Reporting to the Multi-Unit Manager and following all Patchi Caf&eacute; policies and procedures, the Caf&eacute; Assistant Manager is responsible for the overall performance of the Caf&eacute;, including but not limited to maintaining high quality of service and health and safety standards in the Front-of-House and Back-of-House.
 
 
 
 Duties &amp; Responsibilities:
 
 
 <ul>
 <li>
 Oversee the entire Front-of-House and Back-of-House operations and ensure that they run efficiently and profitably as per pre-set budgets and procedures (including but not limited to product/service quality and presentation, staff/workplace health and safety, service standards, maintenance and hygiene of facilities, guest satisfaction, safety and hygiene, etc.)
 </li>
 <li>
 Support the team and help in any area of the caf&eacute; when circumstances dictate.
 </li>
 <li>
 Ensure Patchi Caf&eacute;&rsquo;s dress code and grooming standards are respected by all employees
 </li>
 <li>
 Ensure all food safety procedures are strictly adhered to according to Patchi Caf&eacute; standards
 </li>
 <li>
 Maintain safe working conditions; ensure the safety and hygiene standards of Patchi Caf&eacute; premises are being followed
 </li>
 <li>
 Maintain a favorable relationship with all Patchi Caf&eacute; employees to foster and promote a cooperative and harmonious working climate conducive to maximizing morale, productivity, and efficiency
 </li>
 <li>
 Preparing and completing action plans for the team including daily responsibilities
 </li>
 <li>
 Implementing production, productivity, quality, and guest-service standards
 </li>
 <li>
 Resolving team issues and guest complaints as per Patchi Caf&eacute;&rsquo;s standards
 </li>
 <li>
 Implementing changes as directed by Patchi Caf&eacute;&rsquo;s Operations Manager/Multi-Unit Manager
 </li>
 <li>
 Submit to the Multi-Unit Manager a weekly report including but not limited to sales, guest satisfaction, actual performance versus forecasted, operational concerns, and suggestions for improvement; work in coordination with the Head Chef whenever deemed necessary
 </li>
 <li>
 Be responsible for identifying and following up on all Front-of-House and Back-of-House maintenance issues.
 </li>
 <li>
 Work in coordination with the Cost Controller and procurement team to control costs by reviewing waste sheets, inventory reports, and purchase orders
 </li>
 <li>
 Ensure that stock levels are always as per the set Patchi Caf&eacute; PAR levels and operational requirements
 </li>
 <li>
 Revise and approve all Front-of-House requisition orders; ensure they comply with set PAR levels
 </li>
 <li>
 Track stock levels of F&amp;B, supplies, and equipment; forecast needs, and oversee requisitioning
 </li>
 <li>
 Supervise the receiving procedures; evaluate the quality and quantity of the received materials
 </li>
 <li>
 Coordinate with the HR Department, whenever deemed necessary, on employee-related topics (reporting to work, payroll, leaves, absences, training, evaluations, etc.)
 </li>
 <li>
 Manage Front-of-House and Back-of-House employees and ensure daily checklists have been completed by the appropriate employees
 </li>
 <li>
 Supervise, train, and evaluate assigned personnel in the proper use of equipment, menu, service, safety, sanitation standards, guest relations, and related functions
 </li>
 <li>
 Communicate performance expectations by Job descriptions for each position
 </li>
 <li>
 Regularly identify training needs and submit training plan(s) to the HR Department in coordination with the Multi-Unit Manager
 </li>
 <li>
 Review the daily POS sales report and approve any discounts/complimentary food offered to guests
 </li>
 <li>
 Monitor, review, and assess customer feedback and take proactive measures to enhance guest experiences accordingly
 </li>
 </ul>
 
 
 Competencies:
 
 
 <ul>
 <li>
 Highly motivated and self-starter
 </li>
 <li>
 Customer service-oriented
 </li>
 <li>
 Attentive to details
 </li>
 <li>
 Good time management and multitasking skills
 </li>
 <li>
 Strong work ethics
 </li>
 <li>
 Team player with a proven record of team management
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management or accumulated years of experience and proven capability in management
 </li>
 <li>
 Proven experience in the Food and Beverage industry with managerial exposure, preferably in a high-end concept
 </li>
 <li>
 Knowledgeable about Food &amp; Beverage safety, hygiene procedures, and HACCP guidelines
 </li>
 <li>
 Good command of English and the local language
 </li>
 <li>
 Arabic Speaker
 </li>
 </ul>
</div>

Assistant Cafe Manager

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 Join Our Team
 
 
 
 We are currently looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels.
 
 
 
 The Front Desk Receptionist Key Responsibilities Will Be
 
 
 
 <ul>
 <li>
 The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
 </li>
 <li>
 The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
 </li>
 <li>
 The ability to handle a multitude of keys.
 </li>
 <li>
 The ability to quote and be familiar with room and rate availability for current and future dates.
 </li>
 <li>
 The ability to accept reservations, changes and cancellations in the absence of reservations staff.
 </li>
 <li>
 The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
 </li>
 <li>
 The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
 </li>
 <li>
 The ability to handle guest problems or complaints.
 </li>
 <li>
 The ability to utilize the computer system in running daily reports and in blocking special requests.
 </li>
 <li>
 The ability to keep all support departments informed of necessary information or requests.
 </li>
 <li>
 The ability to handle safety deposit box requests, including distributing, giving access to and closing procedures.
 </li>
 <li>
 The ability to complete key packets and vouchers, and to modify registration cards.
 </li>
 <li>
 The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
 </li>
 <li>
 The ability to maintain a balanced bank assigned to you from the hotel.
 </li>
 <li>
 The ability to reconcile all transactions at the close of the shift and to cash out.
 </li>
 <li>
 The ability to recite hours of operation of all hotel facilities and special service codes.
 </li>
 <li>
 The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.
 </li>
 <li>
 The ability to handle hotel emergency procedures and situations with maturity and professionalism.
 </li>
 <li>
 The ability to perform as night receptionist and assist with the night audit procedures.
 </li>
 <li>
 The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <ul>
 <li>
 Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office is a must.
 </li>
 <li>
 The ability to work rotating shifts will be required and may change depending on Hotel&rsquo;s occupancy.
 </li>
 <li>
 Must have strong communication skills, and ability to adapt to constant change within the Hotel.
 </li>
 <li>
 Previous customer experience and ability to work effectively under pressure.
 </li>
 <li>
 Strong attention to detail and problem-solving skills
 </li>
 <li>
 Must be able to work as part of a team.
 </li>
 <li>
 Good communication skills - Reading, writing, and oral proficiency in the English language
 </li>
 <li>
 Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred.
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
</div>

Front Desk Receptionist

VGA Holdings

Job Summary: The Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role ensures smooth front-office operations, provides administrative support, and maintains a welcoming and professional environment at the academy.Key Responsibilities:Front Desk Management:<ul><li>Greet students, parents, and visitors warmly and professionally.</li><li>Answer and route incoming calls, emails, and inquiries promptly.</li><li>Maintain visitor logs and issue visitor passes as needed.</li></ul>Administrative Support:<ul><li>Handle student registrations, enrollment procedures, and attendance records.</li><li>Maintain and update student and staff records accurately.</li><li>Assist in scheduling appointments, meetings, and events.</li></ul>Communication &amp; Coordination:<ul><li>Act as a liaison between students, parents, teachers, and administration.</li><li>Distribute internal communications, notices, and announcements.</li><li>Respond to queries and provide information about academy programs, schedules, and policies.</li></ul>Office Management:<ul><li>Keep the reception area tidy, organized, and welcoming.</li><li>Manage office supplies and place orders when necessary.</li><li>Support other administrative tasks as assigned by the management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; further education in administration or related fields is a plus.</li><li>Proven experience as a receptionist, front desk representative, or administrative assistant is preferred.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.</li><li>Professional demeanor, punctual, and ability to handle multiple tasks efficiently.</li><li>Friendly, approachable, and able to maintain confidentiality.</li></ul>Must be able to join immediately**If interested, kindly share your CV via email infor@vgaholdings.com or via WhatsApp message +973 66621566 (No calls)Job Types: Full-time, Permanent

Receptionists - Bahraini (Female)

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242 front desk shift leader arabic speaker jobs IN Manama

Front Desk Shift leader (Arabic Speaker)

Front Desk Shift leader (Arabic Speaker)

Guest Relation Officer

Assistant Cafe Manager

Front Desk Receptionist

Front Desk Receptionist

Receptionists - Bahraini (Female)