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f&b service supervisor - golestan

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front desk shift leader arabic speaker

Marriott International

<div>Additional Information 
Job Number25161129 
Job CategoryRooms &amp; Guest Services Operations 
LocationResidence Inn by Marriott Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Desk Shift leader (Arabic Speaker)

Zain Bahrain

<div>
 
 About The Role
 
 
 
 
 Job Purpose:
 
 
 
 To assist customers in terms of selling, collection and customer care in compliance with ZAIN BH sales guidelines, business processes and procedures.
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Build customer&rsquo;s trust in the services and products offered by Zain.
 </li>
 <li>
 Provide personalized customer service of the highest level.
 </li>
 <li>
 Ability to work as part of a team- to achieve performance metrics.
 </li>
 <li>
 Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
 </li>
 <li>
 Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.
 </li>
 <li>
 Sell Products and Services (Post-paid and prepaid lines, handsets, accessories, vouchers...etc.) and all kinds of after sales services for existing and new customer.
 </li>
 <li>
 Develop product knowledge by keeping up to date with service and product offerings.
 </li>
 <li>
 Check and report challenges related to shop look and maintenance.
 </li>
 <li>
 Manage the opening and closing of shops in coordination with the team leader.
 </li>
 <li>
 Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.
 </li>
 <li>
 Respond to customer enquiries, finding the correct answers by consulting systems, help desk and other records.
 </li>
 <li>
 Assist subscribers in maintaining/updating customer accounts, billing enquiries &amp; collect payments.
 </li>
 <li>
 Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.
 </li>
 <li>
 Collect payments from customers in a secure and orderly manner.
 </li>
 <li>
 Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to management / Help Desk when appropriate.
 </li>
 <li>
 Handle and count cash and other payments, responsible for their reconciling payments against system records daily.
 </li>
 <li>
 Collect and verify required documentation, such as ID, forms, and receipts. Hand them over to the team leader at end of shift
 </li>
 <li>
 Continuously improve own performance in order to meet and exceed targets and objectives.
 </li>
 <li>
 Ensure compliance with all applicable policies &amp; regulatory requirements on Information Security
 </li>
 <li>
 Perform any other related tasks as assigned or needed.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.
 </li>
 <li>
 Identify customer&rsquo;s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
 </li>
 <li>
 Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
 </li>
 <li>
 Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.
 
 
 </li>
 </ul>
 Functional Competencies
 
 
 <ul>
 <li>
 Customer Focus.
 </li>
 <li>
 Selling skills.
 </li>
 <li>
 Products and Services knowledge.
 </li>
 <li>
 Relationship Management.
 </li>
 <li>
 Negotiation skills.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 University student (2nd year and above) or a fresh university graduate.
 </li>
 <li>
 Experience in any related field is a plus.
 </li>
 <li>
 Fluent in both Arabic and English.
 </li>
 <li>
 Able to work full time on shift basis.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 </ul>
</div>

ZAIN1017 - Zain Youth - Retail Sales

<div>
 
 About The Role
 
 
 
 
 Job Purpose:
 
 
 
 To assist customers in terms of selling, collection and customer care in compliance with ZAIN BH sales guidelines, business processes and procedures.
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Build customer&rsquo;s trust in the services and products offered by Zain.
 </li>
 <li>
 Provide personalized customer service of the highest level.
 </li>
 <li>
 Ability to work as part of a team- to achieve performance metrics.
 </li>
 <li>
 Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
 </li>
 <li>
 Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.
 </li>
 <li>
 Sell Products and Services (Post-paid and prepaid lines, handsets, accessories, vouchers...etc.) and all kinds of after sales services for existing and new customer.
 </li>
 <li>
 Develop product knowledge by keeping up to date with service and product offerings.
 </li>
 <li>
 Check and report challenges related to shop look and maintenance.
 </li>
 <li>
 Manage the opening and closing of shops in coordination with the team leader.
 </li>
 <li>
 Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.
 </li>
 <li>
 Respond to customer enquiries, finding the correct answers by consulting systems, help desk and other records.
 </li>
 <li>
 Assist subscribers in maintaining/updating customer accounts, billing enquiries &amp; collect payments.
 </li>
 <li>
 Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.
 </li>
 <li>
 Collect payments from customers in a secure and orderly manner.
 </li>
 <li>
 Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to management / Help Desk when appropriate.
 </li>
 <li>
 Handle and count cash and other payments, responsible for their reconciling payments against system records daily.
 </li>
 <li>
 Collect and verify required documentation, such as ID, forms, and receipts. Hand them over to the team leader at end of shift
 </li>
 <li>
 Continuously improve own performance in order to meet and exceed targets and objectives.
 </li>
 <li>
 Ensure compliance with all applicable policies &amp; regulatory requirements on Information Security
 </li>
 <li>
 Perform any other related tasks as assigned or needed.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.
 </li>
 <li>
 Identify customer&rsquo;s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
 </li>
 <li>
 Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
 </li>
 <li>
 Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.
 
 
 </li>
 </ul>
 Functional Competencies
 
 
 <ul>
 <li>
 Customer Focus.
 </li>
 <li>
 Selling skills.
 </li>
 <li>
 Products and Services knowledge.
 </li>
 <li>
 Relationship Management.
 </li>
 <li>
 Negotiation skills.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 University student (2nd year and above) or a fresh university graduate.
 </li>
 <li>
 Experience in any related field is a plus.
 </li>
 <li>
 Fluent in both Arabic and English.
 </li>
 <li>
 Able to work full time on shift basis.
 
 
 </li>
 </ul>
 Equal Employment Opportunity Statement
 
 
 We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 </ul>
</div>

Nordic Holdings

willing to work immediatellyArabic speaking1. Front Desk &amp; First Impressions<ul><li>Welcoming visitors, tenants, and potential clients with a professional attitude.</li><li>Answering phone calls, emails, and inquiries about office spaces or services.</li></ul>2. Information &amp; Guidance<ul><li>Providing details about available office units, facilities, and building policies.</li><li>Directing clients to leasing or sales representatives.</li><li>Guiding visitors to the right office or department inside the tower.</li></ul>3. Administrative Support<ul><li>Maintaining records of visitors, tenants, and inquiries.</li><li>Handling appointments, meeting schedules, and follow-ups.</li><li>Assisting the sales/leasing team with paperwork, forms, or client coordination.</li></ul>4. Customer Service &amp; Tenant Relations<ul><li>Responding to tenants&rsquo; requests and complaints politely.</li><li>Acting as the communication link between management and tenants.</li><li>Helping ensure smooth day-to-day operations in the tower.</li></ul>5. Security &amp; Professional Standards<ul><li>Monitoring access by registering visitors and issuing passes.</li><li>Coordinating with security for visitor management.</li></ul>Job Type: Full-time

RECEPTIONIST

Propel Consult

Role PurposeThe Receptionist will be the first point of contact for members and guests, providing exceptional customer service and managing front desk operations at the gym.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<ul><li>Greet members and guests in a friendly and professionalmanner.</li><li>Check in members using membership software or ID cards.</li><li>Answer phone calls and respond to inquiries about gym services, hours, and pricing.</li><li>Schedule appointments for personal training or fitness classes.</li><li>Register new members and explain membership plans and policies.</li><li>Process payments for memberships, classes, and merchandise.</li><li>Update and maintain accurate member records.</li><li>Handle membership renewals, cancellations, and freeze requests.</li><li>Keep the reception area clean, organized, and presentable.</li><li>Monitor gym access to ensure only authorized individualsenter.</li><li>Receive and log deliveries or stock (e.g., supplements, gear).</li><li>Assist with selling gym merchandise or refreshments.</li><li>Notify members of class changes, cancellations, or promotions.</li><li>Support other gym staff as needed with administrative or customer service tasks.</li><li>Follow health, safety, and emergency procedures when required.</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCE Qualifications <ul><li>1+ years of experience as a Receptionist or in a front desk role.</li><li>Proficient in computer skills, including MS Office and data entry.</li><li>Strong sales skills with the ability to promote gym services and merchandise.</li><li>Excellent customer service skills and a friendly demeanor.</li><li>Displays proper front desk etiquette and professionalism.</li></ul>Job Types: Full-time, Permanent

Receptionist

Trendfull Cafes & Restaurants

We are looking for a Arabic speaking Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service.Responsibilities:-<ul><li>Coordinate communication between front of the house and back of the house staff</li><li>Prepare shift schedules</li><li>Supervise kitchen and wait staff and provide assistance, as needed</li><li>Keep detailed records of daily, weekly and monthly costs and revenues</li><li>Arrange for new employees&rsquo; proper on-boarding (scheduling training and ordering uniforms)</li><li>Monitor compliance with safety and hygiene regulations</li><li>Gather guests&rsquo; feedback and recommend improvements to our menus</li></ul>Requirements and skills:-<ul><li>Must Speak Arabic</li><li>must be Bahrain Located</li><li>Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry</li><li>Good math and reporting skills</li><li>Customer service attitude</li><li>Communication and team management abilities</li><li>Availability to work within opening hours (e.g. evenings, holidays, weekends)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you Located In Bahrain </li></ul>Experience:<ul><li>Restaurant Assistant Manager: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Application Deadline: 20/02/2025

Restaurant Assistant Manager- Local Hire

Hilton

<div>
 Position Purpose
 
 
 To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).
 
 
 Duties &amp; Key Responsibilities
 
 
 <ul>
 <li>
 Come to work every day with a smile on your face 😊
 </li>
 <li>
 Execute duties as assigned by the Guest Operations Manager and GM
 </li>
 <li>
 Work within the FO team and carry out the same roles like our FO Hosts, but take on additional &lsquo;supervisor&rsquo; responsibilities
 </li>
 <li>
 Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
 </li>
 <li>
 Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
 </li>
 <li>
 Supervise and support FO Hosts in delivering outstanding, brand unique customer service in all shifts (early, late, night)
 </li>
 <li>
 Be willing to roll up your sleeves and help in other departments during busy periods and as required
 </li>
 <li>
 Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service if required. Duties of a FO Supervisor who is scheduled to work in F&amp;B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables
 </li>
 <li>
 Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
 </li>
 <li>
 Plan and train new and existing FO and F&amp;B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager
 </li>
 <li>
 Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust &amp; engagement
 </li>
 <li>
 Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
 </li>
 <li>
 Every 6 months, rotate to a new &lsquo;Champion&rsquo; area (e.g. Hilton Honors, CleanStay, rostering) &ndash; our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
 </li>
 <li>
 Coach 2 &ndash; 4 guest experience team members, as assigned on a rotating six month schedule
 </li>
 <li>
 In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of &lsquo;coachees&rsquo; and suggest development opportunities for them in the coming months
 </li>
 <li>
 On-board and supervise assigned &lsquo;coachee&rsquo; team members, ensuring execution of agreed development or performance improvement actions
 </li>
 <li>
 Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
 </li>
 <li>
 Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)
 </li>
 <li>
 Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Front Office experience in the hotel, leisure, and/or retail sector
 </li>
 <li>
 Strong commercial/business awareness and demonstration of sales capabilities
 </li>
 <li>
 Calm, organized work ethic with the ability to prioritize and meet deadlines
 </li>
 <li>
 Excellent supervisory, inter-personal, and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A relevant supervisory/management certificate/diploma or degree
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bahrain Bay
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Supervisor

Explore 211+ Front desk shift leader arabic speaker in Manama this October. Find roles across top companies and apply now to boost your career.

211 front desk shift leader arabic speaker jobs IN Manama

Front Desk Shift leader (Arabic Speaker)

ZAIN1017 - Zain Youth - Retail Sales

ZAIN1017 - Zain Youth - Retail Sales

RECEPTIONIST

Receptionist

Restaurant Assistant Manager- Local Hire

Front Office Supervisor