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operations manager, fulfilment center operations

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shift manager last mile operations amzl

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 Promote a culture of safety and wellbeing
 
 
 <ul>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardize shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3129913
</div>

Shift Manager - Last Mile Operations , AMZL

<div>
 
 Description
 
 
 
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 Promote a culture of safety and wellbeing
 
 
 <ul>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardize shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3122866
</div>

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3142658
</div>

Operations Manager, Fulfilment Center Operations

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Role:
 
 
 
 The Process Improvement Associate Manager is responsible for owning and delivering network-wide operational improvement initiatives across Bosta&rsquo;s first mile, sortation, and last mile operations. This role leads complex cross-functional projects, designs scalable SOPs, supports automation initiatives with Product and Technology teams, and coaches specialists to execute high-impact transformations on the ground.
 
 
 The Lead translates strategic improvement priorities into operational reality by diagnosing inefficiencies, designing solutions, piloting changes, and scaling best practices across the network.
 
 
 
 Job Code:
 
 
 
 2026OPER-139
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Lead end-to-end process improvement initiatives across multiple operational domains and facilities
 </li>
 <li>
 Diagnose process gaps using data, time studies, field observation, and root-cause analysis
 </li>
 <li>
 Design optimized workflows and SOPs that improve productivity, quality, cost efficiency, and scalability
 </li>
 <li>
 Own pilots, testing, rollout plans, and stabilization phases for all improvement initiatives
 </li>
 <li>
 Partner with Product and Technology teams to translate operational requirements into automation and system enhancements
 </li>
 <li>
 Coach and guide Process Improvement Specialists through project execution, field deployment, training, and compliance activities
 </li>
 <li>
 Collaborate with Data &amp; Performance teams to validate improvements, quantify ROI, and track benefit realization
 </li>
 <li>
 Work closely with the Quality function to embed SOP updates, training programs, and adoption audits
 </li>
 <li>
 Support network expansions and new facility launches by defining standards and ensuring operational readiness
 </li>
 <li>
 Present improvement roadmaps, results, and performance updates to senior operations leadership
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Operations Management, Business, or a related field
 </li>
 <li>
 4&ndash;6 years of experience in operations, logistics, consulting, manufacturing, or process improvement roles within multi-site or high-volume environments
 </li>
 <li>
 Proven track record of leading cross-functional operational improvement projects from diagnostic to rollout
 </li>
 <li>
 Experience applying Lean, Six Sigma, or continuous improvement methodologies (certification is a strong advantage)
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and translate insights into executable operational solutions
 </li>
 <li>
 Demonstrated ability to manage multiple stakeholders and drive initiatives without formal authority
 </li>
 <li>
 Leadership mindset with experience coaching or leading small teams or project pods
 </li>
 <li>
 High bias for action, operational ownership, and comfort working in fast-growth environments
 </li>
 <li>
 Experience in logistics, last-mile, or fulfillment networks is a strong advantage
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Process Improvement Associate Manager

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 The Logistics Coordinator &ndash; Food is responsible for managing daily delivery operations within assigned zones to ensure smooth and efficient order fulfillment. The role focuses on monitoring Delivery Associate (DA) performance, resolving on-ground challenges, managing vendor-related issues, and ensuring adherence to service-level standards (SLAs).
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 
 Daily Operations Management:
 
 </li>
 <li>
 Oversee daily field operations and ensure readiness of Delivery Associates.
 </li>
 <li>
 Track performance metrics such as attendance, login rates, acceptance, on-time pickup, and delivery completion.
 </li>
 <li>
 Identify and address operational bottlenecks such as vendor delays, traffic issues, or app challenges.
 </li>
 <li>
 
 DA Standards &amp; Compliance:
 
 </li>
 <li>
 Conduct pre-shift checks for appearance, equipment, and app readiness.
 </li>
 <li>
 Perform spot audits and ensure adherence to safety and conduct guidelines.
 </li>
 <li>
 
 Issue Handling &amp; Support:
 
 </li>
 <li>
 Serve as the first point of contact for DA-related issues such as device or vehicle failures and order disputes.
 </li>
 <li>
 Coordinate with relevant teams for quick resolutions and redeployments.
 </li>
 <li>
 
 Vendor Complaints Management:
 
 </li>
 <li>
 Log and investigate vendor complaints, ensuring timely resolution within SLA.
 </li>
 <li>
 Collaborate with Vendor Operations to identify recurring issues and prevent reoccurrence.
 </li>
 <li>
 
 Routing &amp; Dispatch Support:
 
 </li>
 <li>
 Validate delivery assignments and ensure efficient dispatching.
 </li>
 <li>
 Support real-time adjustments during peak hours to maintain performance targets.
 </li>
 <li>
 
 Reporting &amp; Documentation:
 
 </li>
 <li>
 Maintain daily logs for attendance, incidents, vendor tickets, and compliance checks.
 </li>
 <li>
 Prepare end-of-day and weekly performance summaries.
 </li>
 </ul>
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or a related field.
 </li>
 <li>
 1&ndash;2 years of experience in logistics, delivery operations, or last-mile coordination (preferably in FMCG or e-commerce).
 </li>
 <li>
 Understanding of delivery operations and logistics workflows.
 </li>
 <li>
 Familiarity with route planning, dispatching systems, and performance tracking tools.
 </li>
 <li>
 Problem-solving mindset and ability to respond quickly to on-ground challenges.
 </li>
 <li>
 Good organizational and multitasking skills.
 </li>
 <li>
 Proficient in Microsoft Excel and data reporting.
 </li>
 <li>
 Team player with a proactive and adaptable attitude.
 </li>
 </ul>
 
 
 
</div>

Logistics Coordinator – Food

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 As an Operations Supervisor you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our 3PL vendors and associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 1+ Years of experience managing 3PL logistics partner
 </li>
 <li>
 2+ years experience working with power bi, power queries, and excel.
 </li>
 <li>
 Very good English language level, and able to communicate clearly.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working in a fast paced environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2992279
</div>

Operations Supervisor, SPX7 3P SC

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