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Strategic Account Manager - India Region

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of
 
 
 
 
 &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their
 
 
 
 
 customers and employees. To help them grow. Software is a choice that can make or
 
 
 
 
 break a business. Create better or worse experiences. Propel or throttle growth. Business
 
 
 
 
 software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional
 
 
 
 
 customer and employee experiences. Our enterprise-grade solutions are powerful, yet
 
 
 
 
 easy to use, and quick to deliver results. Our people-first approach to AI eliminates
 
 
 
 
 friction, making employees more effective and organizations more productive. Over
 
 
 
 
 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony
 
 
 
 
 Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX)
 
 
 
 
 software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks
 
 
 
 
 employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are looking for an experienced and Strategic Enterprise Account Manager with a knack for building deep customer relationships and driving incremental business within existing Freshworks customers by delivering value. The ideal candidate should have a consultative sales approach, a proven track record in growing and onboarding clients, and polished presentation skills.
 
 
 
 
 This person must embody the behaviors of a high-performance sales culture, specifically managing a strong pipeline of business opportunities and consistently delivering results against quota, while ensuring the best possible sales experience for customers. We seek a self-starter with a growth mindset, someone who is eager to learn, adapt, and thrive in any situation. The candidate should be prepared to develop and execute account plans, consistently meet revenue targets, and bring a strong &ldquo;can-do&rdquo; attitude in an agile environment.
 
 
 
 
 Additionally, the Account Manager must possess both sales and technical expertise, with the ability to engage effectively across CXO-level stakeholders, technical teams, and operations staff. The role demands an analytical thinker who excels in fast-paced, dynamic environments and demonstrates exceptional communication and presentation skills.
 
 
 
 
 
 
 
 Responsibilities (What you'll be expected to do):
 
 
 
 
 <ul>
 <li>
 
 Become a go-to expert on the Freshworks platform and help customers expand their use of our cloud solutions.
 
 
 
 </li>
 <li>
 
 Drive growth within existing accounts through upsell and cross-sell opportunities, consistently meeting or exceeding revenue targets.
 
 
 
 </li>
 <li>
 
 Lead value-driven conversations with C-Level executives and decision makers, showcasing the real business impact of Freshworks.
 
 
 
 </li>
 <li>
 
 Build and execute account plans designed to maximize both revenue growth and customer success.
 
 
 
 </li>
 <li>
 
 Partner closely with internal teams Account Managers, Customer Success, Implementations, Billing, Support, and Deal Desk to ensure seamless customer experiences.
 
 
 
 </li>
 <li>
 
 Take ownership of large, complex enterprise deals, collaborating with cross-functional teams through to closure.
 
 
 
 </li>
 <li>
 
 Navigate complex sales cycles and negotiate win-win agreements that are rooted in value-based selling.
 
 
 
 </li>
 <li>
 
 Consistently exceed pipeline, activity, and revenue goals while maintaining a 4x healthy pipeline.
 
 
 
 </li>
 <li>
 
 Use account insights and sales data to refine strategies and identify opportunities for expansion.
 
 
 
 </li>
 <li>
 
 Help customers identify industry-relevant use cases and educate them on achieving measurable business outcomes.
 
 
 
 </li>
 <li>
 
 Build long-term strategic partnerships with key accounts, ensuring high levels of customer satisfaction.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 10+ years of software sales experience (overall).
 
 
 
 </li>
 <li>
 
 Experience in upselling &amp; cross-selling in the region (farming).
 
 
 
 </li>
 <li>
 
 Consultative sales skills and ability to construct and articulate strong business cases and ROI, strategic account planning and execution skills.
 
 
 
 </li>
 <li>
 
 Proven record of sales success in past roles.
 
 
 
 </li>
 <li>
 
 Working knowledge/experience of the CRM/CX/ITSM space.
 
 
 
 </li>
 <li>
 
 Excellent presentation and listening skills.
 
 
 
 </li>
 <li>
 
 Bachelor&rsquo;s Degree/Master's degree preferred.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
</div>

Strategic Enterprise Account Manager

Amazon

<div>
 
 Description
 
 
 
 About Amazon.com
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 
 About The Role
 
 
 
 Team Manager, Account Management
 
 
 As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.
 
 
 AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor&rsquo;s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they&rsquo;re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
 
 
 You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor&rsquo;s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor&rsquo;s business.
 
 
 Responsibilities Include
 
 
 <ul>
 <li>
 Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.
 </li>
 <li>
 Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
 </li>
 <li>
 Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
 </li>
 <li>
 Manage end to end goal setting for team to align with organizational goals.
 </li>
 <li>
 Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns.
 </li>
 <li>
 Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
 </li>
 <li>
 Leads recruiting and hiring efforts across direct team and broader organization.
 </li>
 <li>
 Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.
 </li>
 <li>
 Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.
 
 
 </li>
 </ul>
 Key job responsibilities
 
 
 Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.
 
 
 Manage end to end goal setting for team to align with organizational goals.
 
 
 <ul>
 <li>
 Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns.
 
 
 </li>
 </ul>
 Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
 
 
 <ul>
 <li>
 Leads recruiting and hiring efforts across direct team and broader organization.
 </li>
 <li>
 Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.
 </li>
 <li>
 Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.
 
 
 </li>
 </ul>
 others
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 6+ years of digital advertising and client facing roles with a focus on data analysis experience
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 </li>
 <li>
 Experience influencing internal and external stakeholders
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of mentoring, leading and coaching experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ - F07
 
 
 Job ID: A3068429
</div>

Manager, Account Management, AVS EU

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 We are looking for a Talent Solutions Account Manager to join our team in tapping into potential client opportunities, generating new business, as well as managing client relationships as a trusted advisor and bringing value to our customers. You will strategically approach target companies and teams, identify the best technology options and sell corporate solutions for recruitment. Although you strive to meet and exceed quota, you will always act as the clients&rsquo; internal advocate and in the best interest of the clients.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Effectively execute a high volume of contract renewals that maximize value, while protecting and developing the customer relationship
 </li>
 <li>
 Own, drive and manage a series of touchpoints with your customers, throughout the life of their contract, to ensure consistent engagement &amp; education on LinkedIn&rsquo;s evolving solutions.
 </li>
 <li>
 Identify customers&rsquo; business objectives, uncover roadblocks, and multithread to establish a strategic partnership
 </li>
 <li>
 Cross-sell LinkedIn&rsquo;s portfolio of Talent &amp; Learning Solutions, aligned with the business goals &amp; outcomes of your customer.
 </li>
 <li>
 Accurately maintain a quarterly forecast of renewals in your territory
 </li>
 <li>
 Develop and execute a strategic plan for the territory and document and distribute competitive information.
 </li>
 <li>
 Leverage peers &amp; manager to help problem-solve, ramp-up, &amp; close deals. Effectively utilize sales processes and tools
 </li>
 <li>
 Invest in colleagues and give coaching and advice when you see an opportunity for improvement.
 </li>
 <li>
 Work to develop and circulate the set of best practices that will be the foundation of this team.
 </li>
 <li>
 Listen to the needs of the market and share insights with product and marketing team.
 </li>
 <li>
 Be proactive about solving problems even if it&rsquo;s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience in sales or account management
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
 </li>
 <li>
 Experience with recruiting/HR software, SaaS opportunities and Salesforce.com
 </li>
 <li>
 Strong understanding of the talent acquisition/staffing agency industry
 </li>
 <li>
 Solid negotiation skills that allow for value-based contract negotiations at the senior level
 </li>
 <li>
 Excellent communication and project, time and customer management skills
 </li>
 <li>
 Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sale environment.
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 Consultative Selling
 </li>
 <li>
 Customer-Centric Approach
 </li>
 <li>
 Growth Mindset
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Time Management
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Account Manager - SMB

<div>
 
 Job Summary
 
 
 
 <ul>
 <li>
 This role is responsible for identifying customers&rsquo; unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities.
 </li>
 <li>
 Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization&rsquo;s offerings.
 </li>
 <li>
 Identifies complex customer requirements, maps them with the organization&rsquo;s capabilities, and chooses the most suitable direct/indirect supply chain options.
 </li>
 <li>
 Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's solutions accordingly.
 </li>
 <li>
 Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share.
 </li>
 <li>
 Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance.
 </li>
 <li>
 Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas.
 </li>
 <li>
 Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships.
 </li>
 <li>
 Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices.
 </li>
 <li>
 Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.
 
 
 </li>
 </ul>
 
 
 Education &amp; Experience
 
 Recommended
 
 
 
 <ul>
 <li>
 Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
 </li>
 <li>
 Typically has 7-10 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.
 
 
 </li>
 </ul>
 
 Preferred Certifications
 
 
 
 <ul>
 <li>
 Certified Technology Sales Professional (CTSP)
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Business Development
 </li>
 <li>
 Business To Business
 </li>
 <li>
 Cash Handling
 </li>
 <li>
 Cash Register
 </li>
 <li>
 Cold Calling
 </li>
 <li>
 Conflict Resolution
 </li>
 <li>
 Customer Relationship Management
 </li>
 <li>
 Inside Sales
 </li>
 <li>
 Marketing
 </li>
 <li>
 Merchandising
 </li>
 <li>
 Outside Sales
 </li>
 <li>
 Product Knowledge
 </li>
 <li>
 Sales Development
 </li>
 <li>
 Sales Management
 </li>
 <li>
 Sales Process
 </li>
 <li>
 Sales Prospecting
 </li>
 <li>
 Sales Territory Management
 </li>
 <li>
 Salesforce
 </li>
 <li>
 Selling Techniques
 </li>
 <li>
 Upselling
 
 
 </li>
 </ul>
 
 Cross-Org Skills
 
 
 
 <ul>
 <li>
 Effective Communication
 </li>
 <li>
 Results Orientation
 </li>
 <li>
 Learning Agility
 </li>
 <li>
 Digital Fluency
 </li>
 <li>
 Customer Centricity
 
 
 </li>
 </ul>
 
 Impact &amp; Scope
 
 
 
 <ul>
 <li>
 Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
 
 
 </li>
 </ul>
 
 Complexity
 
 
 
 <ul>
 <li>
 Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 <ul>
 <li>
 This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 </li>
 </ul>
</div>

Regional Manager-GCC & Global

Siemens

<div>
 
 Job Title:
 
 Head of Vertical Sales, India, Digital Industries
 
 
 
 Location
 
 : Mumbai/Bangalore/Gurgaon
 
 
 
 Reports To:
 
 DI CEO, LCB India
 
 
 
 Purpose of the Role
 
 
 
 Revolutionize the future with us as Head of Vertical Sales at Siemens Digital Industries (DI). In this dynamic role, you will be responsible for inspiring and shaping the sales organization of Siemens Digital Industries in India. This pivotal leadership role puts you at the helm of our ambitious market strategy, where you will drive game-changing digital solutions across India's industrial landscape. You will architect and execute our go-to-market strategy, drive commercial growth and build a high-performance sales culture in one of our most strategic markets. Your influence will directly impact DI's success in India, with a growth potential into regional and global leadership roles within the DI ecosystem.
 
 
 
 Main Responsibilities:
 
 
 
 
 Leadership and Strategic Direction:
 
 
 
 <ul>
 <li>
 Lead and develop vertical sales teams, providing strategic direction and operational oversight.
 </li>
 <li>
 Coach and mentor Key Account Managers, ensuring compliance with Siemens KAM governance model.
 </li>
 <li>
 Be the architect of growth strategies across the organization and its businesses and functions.
 </li>
 <li>
 Establish a culture of high performance, customer centricity, growth mindset and cross-functional collaboration.
 </li>
 <li>
 Champion innovation and sustainable solutions.
 
 
 </li>
 </ul>
 
 Sales Strategy and Business Development:
 
 
 
 <ul>
 <li>
 Own strategy and formulate overall Vertical Sales strategy for the defined Verticals and Vertical Sales Accounts.
 </li>
 <li>
 Drive the Vertical budget planning activities based on market development, strategic priorities, investments, account performance and business opportunities.
 </li>
 <li>
 Conceptualize the business development that supports customers&rsquo; journey in their digital transformations.
 </li>
 <li>
 Build and nurture C-level relationships with industry stakeholders, especially driving Vertical Accounts and customer development programs to increase share of wallet.
 
 
 </li>
 </ul>
 
 Customer and Market Engagement:
 
 
 
 <ul>
 <li>
 Drive collaboration across Solution Architecture, Business Unit Portfolio and Marketing to bring compelling value propositions to the market.
 </li>
 <li>
 Drive integrated marketing and communication capability for demand generation.
 </li>
 <li>
 Champion corporate initiatives like Siemens Xcelerator (SX) and Sustainability.
 </li>
 <li>
 Collaborate with Sales Acceleration teams to explore the complete potential of Product, System, Solution, Service and Digital Enterprise offerings for DI Automation &amp; Software.
 </li>
 <li>
 Partner with the Marketing team to develop and implement impactful marketing programs. Orchestrate specialized sales enablement support to build tailored customer messaging and value propositions that resonate with our target customer segment.
 </li>
 <li>
 Supporting generation of references and success stories/lessons learned along with account managers.
 
 
 </li>
 </ul>
 
 Business and Financial Management:
 
 
 
 <ul>
 <li>
 Lead strategic business planning, budgeting, and financial outcomes of DI business, across all Verticals.
 </li>
 <li>
 Drive business performance reporting and market analysis.
 </li>
 <li>
 Set and achieve Order Intake (OI) targets across regions, business units, and key accounts.
 </li>
 <li>
 In this role you will support, advise, and promote the utilization of related CRM tools (e.g., SieSales, Quip, TactiX).
 
 
 </li>
 </ul>
 
 What you need to make a real impact
 
 
 !
 
 
 
 <ul>
 <li>
 Bachelors or Masters in technical discipline and a Master of Business Administration (MBA) from reputed institutions with 20+ years of experience in leading and growing businesses, working for leading technology/digital/consulting companies.
 </li>
 <li>
 Visionary leader with extraordinary strategic acumen, understanding of the technology landscape, diverse industries and thought leadership to influence the industry best.
 </li>
 <li>
 Broad understanding of concepts, practices and procedures for all the defined Verticals.
 </li>
 <li>
 Experience in leading a regional Vertical business segment, regional field organization or Industry Business Units
 </li>
 <li>
 Outstanding track record in sales / business development &amp; strategy.
 </li>
 <li>
 Outgoing and collaborative personality with a high level of dedication and resilience - able to get results in a complex environment.
 </li>
 <li>
 Inspirational leadership style with a hands-on approach. This will empower the team to reach new revenue heights.
 </li>
 <li>
 Strategic thinking, Conceptual creativity, brilliant presentation skills and the ability to influence Customers will make you successful in every aspect of the role.
 </li>
 <li>
 Your expertise with CRM and associated tools (e.g. SieSales/SFDC, Sales Planning) will be big asset for this role.
 </li>
 <li>
 Outstanding ability to collaborate and communicate across diverse stakeholders, with partners from different fields such as global leadership/ sales/ specialist teams/ marketing and technical teams incl. software.
 </li>
 </ul>
</div>

Head of Vertical Sales

Explore 443+ Strategic account manager in Mangaluru this September. Find roles across top companies and apply now to boost your career.

443 strategic account manager jobs IN Mangaluru

Strategic Account Manager - India Region

Strategic Account Manager - India Region

Strategic Enterprise Account Manager

Manager, Account Management, AVS EU

Account Manager - SMB

Regional Manager-GCC & Global

Head of Vertical Sales