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talent acquisition assistant manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What you will do
<ul><li>Manage full-cycle recruitment for all hotel departments (Rooms, F&amp;B, Culinary, Spa, Engineering, Finance, Sales, and more).
</li><li>Partner with department heads to forecast hiring needs and develop proactive recruitment strategies.
</li><li>Create and post attractive job ads on appropriate job boards, social platforms and talent networks.
</li><li>Screen resumes, shortlist candidates and conduct interviews.
</li><li>Coordinate interviews with hiring managers and ensure a smooth candidate experience.
</li><li>Manage offers, reference checks, and pre‑employment processes in alignment with hotel policies.
</li><li>Build strong pipelines of hospitality professionals through networking, career fairs and partnerships with hotel schools.
</li><li>Promote the hotel&rsquo;s employer brand through social media content, campus outreach, and hotel tours.
</li><li>Maintain a strong presence across luxury hospitality recruitment channels.
</li></ul>What you bring
<ul><li>Bachelor&rsquo;s degree in HR, Business, or related field.
</li><li>Minimum 5 years of recruitment experience, preferably within luxury hospitality.
</li><li>Strong understanding of hotel operations and diverse role requirements.
</li><li>Excellent communication, interpersonal and presentation skills.
</li><li>High level of professionalism, confidentiality and cultural awareness.
</li></ul>What we offer
<ul><li>Full board single living accommodation in a high quality, well-resourced accommodation
</li><li>Complimentary nights at FS Hotels worldwide
</li><li>Regular social and sporting events
</li><li>Paid home leave tickets
</li><li>Quality employee meals
</li><li>Free transportation to and from work
</li><li>Full medical coverage 
</li></ul> 
Work Authorization
Hotel will apply for the work authorization for the successful candidate 
 
We look forward to receiving your application!</div>

Talent Acquisition Assistant Manager

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Customer Experience
 </li>
 <li>
 Drive Sales
 </li>
 <li>
 OMNI Channel Fulfillment
 </li>
 <li>
 Store Presentation and Sales Floor Supervision
 </li>
 <li>
 Store &amp; Stockroom Operations
 </li>
 <li>
 Staffing, Scheduling, and Payroll Management
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Communication
 </li>
 <li>
 Asset Protection
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What It Takes
 
 
 
 
 <ul>
 <li>
 Bachelors Degree OR one year of supervisory experience in a customer-facing role
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Inclusion &amp; Diversity Awareness
 </li>
 <li>
 Ability to show up in a fast-paced and challenging environment
 </li>
 <li>
 Team building skills
 </li>
 <li>
 Self-starter
 </li>
 <li>
 Drive to achieve results
 </li>
 <li>
 Multi-Tasking
 </li>
 <li>
 Fashion Interest &amp; Knowledge
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
 
 
 <ul>
 <li>
 Quarterly Incentive Bonus Program
 </li>
 <li>
 Annual return flight ticket
 </li>
 <li>
 Merit eligibility - salary increase based on Annual performance review
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 3 Paid Comp Days
 </li>
 <li>
 Merchandise Discount
 </li>
 <li>
 Medical, Dental, Health and Life Insurance
 </li>
 <li>
 Associate Assistance Program - professional and confidential mental and behavioral health counseling
 </li>
 <li>
 Carrot Fertility and Adoption
 </li>
 <li>
 Headspace mental health and wellness application membership
 </li>
 <li>
 Paid Parental and Adoption Leave
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Opportunities for Career Advancement, we believe in promoting from within
 </li>
 <li>
 A Global Team of People Who'll Celebrate you for Being YOU
 </li>
 <li>
 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 Our Talent Science team has a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background. We work closely with our key stakeholders to ensure that decisions are being made in the right way and that our hiring model supports the selection of world class talent. We lead an effective hiring ecosystem to deliver talent acquisition excellence. We leverage data to enable evidence-based decisions, weaving behavioural science through our selection process, working closely with our Hiring Leadership team who drive hiring at Canonical.
 
 
 We are looking for exceptional people to join our team at the entry level. You will possess a psychology based degree with an exceptional academic track record from high school. You will also bring some relevant experience from the field of talent, from either university coursework relating to talent selection or from an internship or first job in a talent team. In this role you will learn how to implement hiring strategies that result in high performance outcomes of our people and contribute to leading our talent agenda.
 
 
 The suitable candidate will bring an analytical mindset with a high level of curiosity to integrate data to draw insights and outcomes using SQL or Python. You will have the ability to prioritise and deliver work in a fast paced environment with a good level of self motivation and drive to operate in our remote based environment. With a keen interest in the assessment of talent you will demonstrate a passion for understanding human decisions and behaviours. Great communication skills are also key to this role as you will be working closely with senior stakeholders to ensure they stay on track with their hiring targets. Finally, we would like you to bring a passion and interest for technology platforms and automations to help us drive efficiencies in our processes.
 
 
 Location: This role will be based remotely in the EMEA region.
 
 
 The role entails
 
 
 <ul>
 <li>
 Learning how to assess candidates using behavioural interview techniques.
 </li>
 <li>
 Gaining a deep appreciation of the use of psychometrics in the workplace.
 </li>
 <li>
 Working on process and documentation efficiencies that fuel our hiring practices.
 </li>
 <li>
 Contributing to projects that drive successful hiring outcomes, many of which require advanced analytics skills to integrate data to draw insights.
 </li>
 <li>
 Building excellent stakeholder relationships to help design and implement solutions to complex problems that ultimately ensure we hire exceptional talent.
 </li>
 <li>
 Gaining a deep understanding of our systems and platforms to problem solve and support on hiring questions.
 </li>
 <li>
 Being at the forefront of ticket support and company channel questions, helping to solve issues as you gain a deep understanding of our processes.
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university, with an undergraduate degree in a psychology or people based subject.
 </li>
 <li>
 Advanced analytical ability to dissect and analyse data using SQL, with Python and/or advanced statistical analysis advantageous.
 </li>
 <li>
 Exposure to the topic of talent through university degree coursework, a relevant internship or first job.
 </li>
 <li>
 A passion for working in the technology space with evidence as to why.
 </li>
 <li>
 Results driven with the ability to work at pace, with strong project management skills to roadmap, plan and deliver objectives working with the team.
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills.
 </li>
 <li>
 Drive, ambitious and curiosity to own breakthroughs in the talent field.
 </li>
 <li>
 Ability to travel internationally 2-4 times a year, for company events, occasionally for two weeks.
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 Advanced theory of psychometrics
 </li>
 <li>
 A deep understanding of the topic of intrinsic motivation
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Graduate Talent Scientist

Hilton

<div>Assistant Finance Manager
The Assistant Finance Manager will assist in developing finance team and enable them to Thrive. The role communicates with impact, ensures a robust control and compliance environment and supports to enable the EMEA finance management company value proposition, which is attractive to existing and new owners. The role partners within the hotel / hotels to maximize profit for our shareholders and owners and executes EMEA Operations Finance innovations and projects to deliver an industry leading efficient finance organization. 
 
What will I be doing?
The Assistant Finance Manager will support all activities performed by the Finance Manager, to include but not limited to, understanding and driving financial performance, ensuring timely and accurate financial reporting and month-end closing activities, co-ordinating and reviewing monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), Uniform System of Accounts and Hilton policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.</li><li>
Business partner with all hotel finance team members and the Hotel Management team and supports the Finance Manager in developing excellent working relationships across a broad range of internal and external stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners and Asset Managers as well as Regional Operations Finance.</li><li>
In absence of the Finance Manager, the Assistant Finance Manager will assume responsibilities of the department lead.</li><li>
Support the Finance Manager to develop best-in-class hotel Finance teams, including participation in all relevant Finance development programs.</li></ul>
What are we looking for?
<ul><li>Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections</li>
<li>Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate</li>
<li>Ability to proactively identify and prevent potential problems</li>
<li>Ability to help develop problem solving skills among direct reports and other team members as appropriate</li>
<li>Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities</li>
<li>Ability to manage and develop staff</li>
<li>Detail oriented and organized</li>
<li>Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners</li>
<li>Strong communication and negotiation skills (all levels of management and external customers)</li>
<li>Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required</li>
</ul>Additional Preferences:
<ul><li>University degree in Accounting or Finance</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Finance Manager

PayTech Group

<div>
 
 Job Title:
 
 Cards Product Manager
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Kuwait
 
 
 
 Division:
 
 Cards Issuing
 
 
 
 Reports to:
 
 Head of Cards
 
 
 
 Relevant experience:
 
 5 &ndash; 8 years in cards product management, preferably new product launches and customer acquisition strategy
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Cards product management experience,
 </li>
 <li>
 Understanding of card business and portfolio management
 </li>
 <li>
 Immediate availability
 </li>
 <li>
 English &amp; Arabic language (Preferred)
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 Support the Head of Cards of a leading bank in Kuwait. Develop and implement product strategies and initiatives to meet the needs of the client. The ideal candidate is to have deep understanding of the cards systems, strong analytical skills, and the ability to drive business results through effective program management.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Develop and execute growth strategies to expand the credit card business. Identify and pursue new market opportunities and partnerships to increase market share. Implement marketing and promotional campaigns to attract new clients and increase card usage.
 </li>
 <li>
 Analyze the performance of the credit card portfolio, including profitability, utilization, and customer satisfaction. Identify trends, opportunities, and risks within the portfolio and develop strategies to address them.
 </li>
 <li>
 Monitor key KPIs &ndash; card activation, usage/spend uplift, attrition, complaint rate, call center volumes, digital adoption. Conduct regulatory, data, and customer‑impact assessments.
 </li>
 <li>
 Assist in customer communications and marketing campaigns.
 </li>
 <li>
 Liaise with multiple internal and external stakeholders - Product, Technology, Operations, Marketing, Compliance, and third-party vendors to deliver a robust Cards ramp up strategy.
 </li>
 <li>
 Oversee the implementation and monitoring of loyalty program to ensure its effectiveness and alignment to customer needs and business goals.
 </li>
 <li>
 Oversee technical readiness across issuing platforms (BIN configuration, card profiles, tokenization &amp; digital wallets, recurring payments, authorizations/clearing, 3DS/ACS, fraud controls)
 </li>
 <li>
 Oversee operational readiness (card production, personalization, dispatch, courier SLAs).
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 5+ years of experience in cards product management, with a proven track record of driving business growth and achieving targets.
 </li>
 <li>
 Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
 </li>
 <li>
 In-depth knowledge of the cards market, industry trends, and regulatory environment.
 </li>
 <li>
 Experience in developing and launching new card products, including credit, debit, and prepaid cards.
 </li>
 <li>
 Strong communication, leadership and stakeholder management skills, with the ability to build strong relationships with internal and external stakeholders.
 
 
 
 </li>
 </ul>
 
 Mandatory Skills**
 
 
 
 <ul>
 <li>
 Experience in card issuing business, card management and payment processing systems.
 </li>
 <li>
 Proven track record in managing large-scale, complex card upgrade or migration projects.
 </li>
 <li>
 Experience with card‑scheme requirements, data privacy, program governance, and regulatory frameworks (Kuwait preferred).
 </li>
 <li>
 Understanding modern payment technologies, mobile wallets, fraud &amp; risk and API integrations.
 </li>
 <li>
 Proficiency in data analysis and portfolio management tools, excel, and tableau.
 </li>
 <li>
 Language: fluent in English, Arabic optional.
 
 </li>
 </ul>
</div>

Cards Product Manager

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and maintain the Prepaid ATL product portfolio and strategy roadmap
 </li>
 <li>
 Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)
 </li>
 <li>
 Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns
 </li>
 <li>
 Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches
 </li>
 <li>
 Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels
 </li>
 <li>
 Develop business rules and processes related to new products
 </li>
 <li>
 Liaise with product testing stakeholders to develop and conduct appropriate testing procedures
 </li>
 <li>
 Develop go-to-market strategies and ensure products launch in accordance with roadmap
 </li>
 <li>
 Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy
 </li>
 <li>
 Liaise with Marcom team to support development of marketing and communications material
 </li>
 <li>
 Liaise with Pricing teams to develop up/cross sell campaigns and promotions\
 </li>
 <li>
 Recommend correction actions from post launch gap-analysis on the products and services
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 <ul>
 <li>
 Leadership &amp; Stakeholder Management:
 
 
 </li>
 </ul>
 &ndash; Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives
 
 
 &ndash;Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)
 
 
 &ndash;Proven ability to influence without direct authority in matrix environments
 
 
 <ul>
 <li>
 Market &amp; Business Expertise:
 
 
 </li>
 </ul>
 &ndash;Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models
 
 
 &ndash;Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage
 
 
 &ndash;Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing
 
 
 <ul>
 <li>
 CVM &amp; Commercial Capabilities:
 
 
 </li>
 </ul>
 &ndash;Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)
 
 
 &ndash;Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions
 
 
 &ndash;Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)
 
 
 &ndash;Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement
 
 
 <ul>
 <li>
 Analytics &amp; Data Skills:
 
 
 </li>
 </ul>
 &ndash;Strong analytical thinking with the ability to interpret customer data and derive actionable insights
 
 
 &ndash;Hands-on experience with data extraction, cleansing, and validation from multiple data sources
 
 
 &ndash;Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)
 
 
 &ndash;Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus
 
 
 &ndash;Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus
 
 
 <ul>
 <li>
 Execution &amp; Project Management:
 
 
 </li>
 </ul>
 &ndash;Strong organizational and project management skills with the ability to manage multiple initiatives in parallel
 
 
 &ndash;Ability to efficiently manage own time and prioritize team workload in a fast-paced environment
 
 
 &ndash;Experience working with campaign management systems and coordinating execution with operations and channels
 
 
 &ndash;Strong risk identification and mitigation skills, especially in large-scale CVM initiatives
 
 
 <ul>
 <li>
 Problem Solving &amp; Innovation:
 
 
 </li>
 </ul>
 &ndash;Ability to analyze complex situations and develop creative, practical, and value-driven solutions
 
 
 &ndash;Comfortable challenging existing approaches and proposing new ways to improve prepaid performance
 
 
 &ndash;Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)
 
 
 
 &ndash;Communication &amp; Influence
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills
 
 
 </li>
 </ul>
 &ndash;Strong presentation and storytelling capabilities to translate data into clear business narratives
 
 
 &ndash;Effective negotiation and persuasion skills when aligning priorities and managing trade-offs
 
 
 <ul>
 <li>
 Additions:
 
 
 </li>
 </ul>
 &ndash;Experience with omni-channel CVM and customer journeys
 
 
 &ndash;Exposure to AI / ML-driven targeting or next-best-action models
 
 
 &ndash;Experience in data monetization or partnerships is a plus
 
 
 
 Bachelor&rsquo;s Degree Required, Master&rsquo;s In Business/MBA Preferred
 
 
 
 Business, marketing, engineering or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 </ul>
</div>

ZAIN2182 - Prepaid Customer Value Management

Zain

<div>About the Role 
The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
Responsibilities:<ul><li>
Design and maintain the Prepaid ATL product portfolio and strategy roadmap</li><li>
Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)</li><li>
Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns</li><li>
Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches</li><li>
Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels</li><li>
Develop business rules and processes related to new products</li><li>
Liaise with product testing stakeholders to develop and conduct appropriate testing procedures</li><li>
Develop go-to-market strategies and ensure products launch in accordance with roadmap</li><li>
Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy</li><li>
Liaise with Marcom team to support development of marketing and communications material</li><li>
Liaise with Pricing teams to develop up/cross sell campaigns and promotions\</li><li>
Recommend correction actions from post launch gap-analysis on the products and services</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.</li></ul>
What We Need From You<ul><li> 
Leadership &amp; Stakeholder Management:</li><li>Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives</li><li>Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)</li><li>Proven ability to influence without direct authority in matrix environments</li><li>Market &amp; Business Expertise:</li><li>Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models</li><li>Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage</li><li>Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing</li><li>CVM &amp; Commercial Capabilities:</li><li>Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)</li><li>Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions</li><li>Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)</li><li>Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement</li><li>Analytics &amp; Data Skills:</li><li>Strong analytical thinking with the ability to interpret customer data and derive actionable insights</li><li>Hands-on experience with data extraction, cleansing, and validation from multiple data sources</li><li>Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)</li><li>Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus</li><li>Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus</li><li>Execution &amp; Project Management:</li><li>Strong organizational and project management skills with the ability to manage multiple initiatives in parallel</li><li>Ability to efficiently manage own time and prioritize team workload in a fast-paced environment</li><li>Experience working with campaign management systems and coordinating execution with operations and channels</li><li>Strong risk identification and mitigation skills, especially in large-scale CVM initiatives</li><li>Problem Solving &amp; Innovation:</li><li>Ability to analyze complex situations and develop creative, practical, and value-driven solutions</li><li>Comfortable challenging existing approaches and proposing new ways to improve prepaid performance</li><li>Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)</li><li>Communication &amp; Influence:</li><li>Excellent written and verbal communication skills</li><li>Strong presentation and storytelling capabilities to translate data into clear business narratives</li><li>Effective negotiation and persuasion skills when aligning priorities and managing trade-offs</li><li>Additions:</li><li>Experience with omni-channel CVM and customer journeys</li><li>Exposure to AI / ML-driven targeting or next-best-action models</li><li>Experience in data monetization or partnerships is a plus</li></ul>
Bachelor's Degree required, master's in business/MBA preferred
Business, marketing, engineering or a related field</div>

Prepaid Customer Value Management

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