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team leader/subject matter expert - contact center

team leader

Iconic Marketing Management LLC

ICONIC MARKETING MANAGEMENT is a leading company with a strong presence in the banking sector. We are currently seeking motivated and dynamic Team Leaders and Relationship Officers to join our team for selling banking products (Credit Cards and Personal Loans) for reputed banks in the UAE.Experience RequirementsMinimum 1 year banking experience (UAE or home country)Freshers can apply if on Own Visa or Spouse Visa/ Visit &amp; Employment Visa (must have at least 1 year banking experience)Candidates with more than 2 years banking experience must provide bank statements showing commission earnings1. Team Leader (Urgent Hiring &ndash; With 10 Staff) - Abu DhabiSalary: AED 6,000 to AED 8,000Incentives: Attractive monthly incentivesPosition: Team Leader &ndash; Credit Card &amp; Loan SalesExperience: Minimum 2 years in a similar banking sales role in the UAEResponsibilities:Lead and manage a team of 10 sales executives to meet credit card and personal loan targets.Monitor performance, provide coaching, and conduct regular team training.Drive sales strategies, ensure regulatory compliance, and report to management.Handle escalated customer queries and support staff in achieving goals.Requirements:2+ years of experience as a Team Leader in banking sales (Credit Cards &amp; Loans) in UAE.Strong leadership, coaching, and reporting skills.Excellent communication and customer service abilities.2. Relationship Officer - Abu DhabiSalary: AED 3,000 to AED 5,000Incentives: High earning potentialPosition: Relationship Officer &ndash; Credit Cards &amp; LoansLocation: UAEExperience: 1+ year in banking (Credit Cards &amp; Loans)Job Description:Manage and grow customer relationships, promoting credit card and loan products.Achieve individual sales targets while ensuring excellent customer service.Assist clients with product inquiries and application processes.Maintain accurate records and follow banking policies.Requirements:1+ year experience in banking sales (Credit Cards &amp; Loans) in UAE or home country.Candidates with own visa, spouse visa, visit, or employment visa are welcome to apply.Strong communication, sales, and customer service skills.Eligible candidates can apply via WhatsApp: 0557641484 or Email:abdul.malik@iconicuae.aeJob Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Team Leader

Bureau Veritas

<div><div><div><div><ul><li>Position Details</li></ul></div><div> 
Position<div> 
Team Leader</div></div><div> 
Office / Department 
<ul><li>
Energy and Process (Oil and Gas, Process Industry, Power &amp; Utilities)</li><li>
Industrial Equipment</li></ul></div><div> 
Reporting to 
Reports to the Project Manager</div><div> 
Key Working Relationship<div><div> 
<ul><li>
Project Manager</li><li>
Inspectors/Surveyors</li><li>
Technical Manager</li><li>
Quality Manager</li><li>
Customers (Internal and External)</li><li>
Project Coordinator</li><li>
SMEs (internal and external)</li><li>
NDE (internal and external)</li><li>
Labs (internal or external)</li></ul></div></div></div><div><ul><li> 
Minimum Required Qualifications</li></ul></div><div> 
Education 
<ul><li>
Mechanical Engineering Graduate.</li><li>
3-year Diploma in Engineering.</li></ul></div><div> 
Training/Certification<div><div> 
<ul><li>
ISO 9001Lead Auditor.</li><li>
Any of the following certification: CSWIP 3.1, BGAS Level 2, ASNT Level2, PCN Level 2 or any discipline related recognized Inspector certification.</li></ul></div></div></div><div> 
Technical knowledge<div><div> 
<ul><li>
knowledge in API codes and standards, project specifications and procedures.</li><li>
Well versed in MS Office tools especially MS Excel &amp; MS Word.</li></ul></div></div></div><div> 
Experience<ul><li> 
No. of years Site Experience with Oil &amp; Gas Projects:ForEngineering Graduate: Minimum 10 years, For Diploma in Engineering: Minimum 15 years.</li><li>
No of typical Projects worked in similar position at Site:Minimum 2 Projects.</li><li>
Preferred requirement:At least one (1) project as Team Leader in ADNOC and total three projects as Team leader.</li></ul></div><div> 
Remarks (Preferred)<ul><li> 
UAE driving license.</li></ul></div><div><ul><li> 
Responsibilities / Authorities</li></ul></div><div> 
Primary Functions 
<ul><li>
Supervises Project Coordinator and all TPIs.
</li><li>Liaison with Company / PMC and assists and guides the Inspection Co-Ordinator and TPIs.</li><li>
 Attend meetings when required.
</li><li>Conduct audit as a minimum of one internal audit every six months.</li><li>
Assigned inspector performance assessment.</li><li>
Resolution of non-conformities.</li><li>
Receive Flash report and submit it to Client team for approval.</li><li>
Review all Site Inspection reports and endorse prior to forwarding to Client.</li><li>
Issue Weekly and monthly reports to Client.
</li><li>Review ITP and plan for client interventions at the respective locations Wherever possible and attending online Pre-Inspection meetings.</li><li>
Attend Weekly Quality Meetings.</li><li>
Receive Inspection Assignment package (IAP), Review and acknowledge Inspection Assignment Package received from COMPANY and issue IAP to Inspector.</li></ul></div><div> 
Technical Expertise 
<ul><li>
Application of codes and standards, project specifications and procedures</li></ul></div><div><ul><li> 
Performance Monitoring</li></ul></div><div> 
Continual Development 
<ul><li>
Yes</li></ul></div><div> 
KPIs 
<ul><li>
Monitor closely the assigned personnel</li><li>
No Client Complaints,
</li><li>Meeting Company targets,
</li><li>Continuously working in improving BV procedures and the quality of our deliverables.</li></ul></div><div> 
Monitored By 
Project Manager</div></div></div></div>

Pure Home Real Estate

Overview Pure Home Real Estate had been established in 2011 with the focus at the real estate industry in the emirate of Abu Dhabi, the capital of the United Arab Emirates. The business model that has been adapted is to work with high profile local and international development firms on our and their projects, focus on serving the growing demand in the city to deliver high quality and professionally real estate services and building strategic partnerships with real estate leaders. The team working for Pure Home Real Estate is highly qualified and fully trained group of professionals that possess the principles and the core values to shape the framework for our company and to reach the ultimate business goals. Exceptional expertise coupled with extensive industry knowledge is a reason that makes Pure Home Real Estate the ideal choice to fulfill your needs. The Role Key Responsibilities:<ul><li>Lead and manage a team of real estate agents, providing mentorship, coaching and performance evaluations.</li><li>Drive sales growth by setting and monitoring individual and team goals, KPIs, and sales targets.</li><li>Recruit, onboard and train new agents to ensure team strength and cohesion.</li><li>Support agents in client meetings, negotiations, listings, and closings as needed.</li><li>Monitor market trends and advise the team on pricing strategies and client approach.</li><li>Conduct regular team meetings to share updates, review performance, and reinforce company values and goals.</li><li>Collaborate with the marketing department to develop promotional campaigns and brand visibility.</li><li>Ensure compliance with real estate laws, regulations, and ethical standards.</li><li>Foster a positive and high-performance culture focused on collaboration and client success.</li></ul> Ideal Profile <ul><li>Visa: Own Visa Only</li><li>Holder of UAE Driving license + CAR</li><li>Proven experience as a successful real estate agent and in a leadership or team management role.</li><li>Strong leadership, motivational, and interpersonal skills.</li><li>Solid understanding of the real estate industry, market dynamics, and sales strategies.</li><li>Excellent negotiation, organizational and communication abilities.</li><li>Goal oriented mindset with a passion for coaching and team success.</li></ul> What's on Offer? <ul><li>Competitive bonus structure</li><li>Leadership and performance based incentives</li><li>Ongoing training and career development opportunities</li><li>Administrative and marketing support</li><li>Collaborative and supportive team environment</li></ul><img src="https://www.jobg8.com/Tracking.aspx?XYhBVONonz6PO4UlyfO0Dxc8nGcNLPACh" width="0" height="0" />

Terracotta medical services

Join Terracotta &ndash; Driving Business Growth in Corporate Services :Terracotta is a leading outsourcing company in the UAE, offering manpower, visa outsourcing, EOR/PEO, business setup, PRO services, and more across the region. At Terracotta, your voice counts, your ideas matter, and your success is celebrated.Position: Team Leader - AdministrationReporting to: Operations ManagerDepartment: OperationsLocation: Abu DhabiPurpose of the Role:The Team Leader &ndash; Administration oversees Admin team and coordinates all administrative activities related to PRO and EOR services. This role ensures effective documentation, audit compliance, process implementation, and interdepartmental coordination to maintain operational excellence. The position acts as a primary escalation point representing Admin Team under Operations Department.Key Responsibilities:Administration &amp; Audit<ul><li>Oversee the administration and periodic audit of:</li><li>EOR (Employer of Record) Services</li><li>PRO (Public Relations Officer) Services</li><li>Supplier Management processes</li></ul>Supervision of Log Management, Document Archiving, and Audit<ul><li>Ensure maintenance and accuracy of:</li><li>Project Log</li><li>Service Contract Log</li><li>Job Card Log</li><li>Employee Log</li></ul>GulfHR Management<ul><li>Manage GulfHR platform updates and ensure data integrity.</li></ul>Templates Management<ul><li>Develop, update, and maintain document templates for operational use.</li></ul>Validations<ul><li>Conduct validation checks for:</li><li>Job Cards</li><li>Sales Orders</li></ul>Reporting<ul><li>Prepare and deliver:</li><li>Weekly and monthly reports as required by Management</li></ul>TCA Administration<ul><li>Oversee:</li><li>ADNOC Registration &amp; Contracts</li><li>Client document filing</li><li>Serve as client point of contact for relevant services</li></ul>General Administrative Tasks<ul><li>Perform:</li><li>Service Contract&ndash;Sales Order&ndash;Tax Invoice Reconciliation</li><li>Insurance renewals coordination</li><li>PRO clients&rsquo; expiry alerts to KAM</li><li>Follow-ups with stakeholders to ensure task completion</li><li>Review and implementation of current and new processes</li><li>Car rental arrangements for staff</li></ul>Focal Point for Issue Resolution<ul><li>Act as the primary contact to resolve issues related to:</li><li>Invoicing</li><li>Supplier Payments</li><li>Payroll</li><li>Job Cards</li><li>Accounts Receivable</li></ul>Cross functional support<ul><li>Take up additional tasks or responsibilities as and when required to meet business needs.</li></ul>Skills &amp; Competencies:<ul><li>Strong leadership and team supervision skills</li><li>Excellent organizational and multitasking abilities</li><li>Proficiency in HR systems</li><li>Strong reporting and analytical skills</li><li>High attention to detail and accuracy</li><li>Effective communication and problem-solving skills</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field</li><li>5+ years of experience in Administration within PRO, EOR, or related services</li><li>Prior experience in managing cross-functional teams is preferred</li><li>Solid understanding of UAE regulations and administrative processes</li><li>Preference for candidates with UAE Driving license</li><li>Team management experience</li></ul>Preference: Immediately available candidates (notice period negotiable within 10&ndash;15 days)Job Type: Full-timePay: From AED6,000.00 per monthApplication Question(s):<ul><li>Have you managed a team before ?</li><li>We are looking for immediate joiners . what is your notice period ?</li><li>What is your salary Expectation ?</li></ul>Experience:<ul><li> PRO/EOR services?: 3 years (Required)</li><li>administration : 6 years (Required)</li><li>Human Resources : 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driving license (Required)</li></ul>

Team Leader Administration

Job description:Job description:Job SummaryWe are looking to recruit an enthusiastic Assistant Team Leader, enhance and ensure a pleasant experience for our guests. The Assistant Team Leader will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and inform management of potential service and product issues before they arise.Job Description&sect; Work well with children and parent&sect; Ability to greet and provide excellent in-person customer service with a smile with excellent&sect; phone manners and etiquette.&sect; Must have the ability to upsell and achieve targets&sect; Balances cash drawer at the beginning and end of each shift&sect; Collect payments whether in cash or credit&sect; Maintain the reception area is clean&sect; Ability to handle and resolve customer problems&sect; Excellent interaction and communication skills&sect; Ability to handle cash, reports and POS systems&sect; Dependable and has a strong work ethic and team spirit&sect; Should be flexible and accommodating for other duties, responsibilities, multitasking &amp; activities, when required&sect; Stock front desk, retail shelves, and inventory&sect; Works well under pressure, flexibility to work late hours if requiredJob Types: Full-time, Temporary, Contract, PermanentContract length: 24 monthsAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Cashier: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Job Type: Full-timeJob Types: Full-time, PermanentPay: AED2,500.00 - AED2,700.00 per month

Assistant Team Leader

UNF Group

Job Description: UNF Group is looking for a dedicated and experienced Restaurant Team Leader to join our team in Abu Dhabi. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional guest experiences, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Supervise and support the restaurant and cafe staff to ensure smooth daily operations.</li><li>Maintain high service and hospitality standards to enhance customer satisfaction.</li><li>Train and mentor team members, ensuring adherence to company policies and procedures.</li><li>Handle customer inquiries, feedback, and complaints professionally.</li><li>Assist in inventory management, stock control, and ordering supplies.</li><li>Monitor and improve restaurant efficiency, including food quality, hygiene, and cleanliness.</li><li>Collaborate with management to implement promotions and sales strategies.</li></ul>Requirements:<ul><li>Previous experience in a leadership role within a restaurant or cafe setting.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work in a fast-paced environment and manage a team effectively.</li><li>Knowledge of health and safety regulations in food service.</li><li>Availability to work flexible shifts, including weekends and holidays.</li><li>Arabic-speaking is an added advantage.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,300.00 per month

Restaurant Team Leader

Wasael Property Management

<div>
 Role Purpose
 
 
 Lead and supervise maintenance teams to deliver high-quality technical services, ensure safety compliance, and maintain client satisfaction across assigned sites.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Plan, assign, and oversee preventive and corrective maintenance tasks.
 </li>
 <li>
 Supervise and train technicians to improve performance and service quality.
 </li>
 <li>
 Enforce health and safety standards at all times.
 </li>
 <li>
 Report technical issues and support corrective actions.
 </li>
 <li>
 Manage client relationships and ensure service requests are met.
 </li>
 <li>
 Maintain accurate records of maintenance activities.
 </li>
 <li>
 Monitor third-party contractors to ensure compliance with standards.
 </li>
 <li>
 Control petty cash for urgent spare parts (up to AED 2,000).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Diploma in Engineering or Certification in HVAC/Plumbing/Electrical (preferred).
 </li>
 <li>
 Valid UAE Driver&rsquo;s License.
 </li>
 <li>
 8+ years&rsquo; maintenance experience, including 4+ years in a supervisory role.
 
 
 </li>
 </ul>
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership and team management.
 </li>
 <li>
 Problem-solving and decision-making ability.
 </li>
 <li>
 Knowledge of building systems and HSE standards.
 </li>
 <li>
 Client-focused, proactive, and organized.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 
 
 </li>
 </ul>
 KPIs Qualifications Skills &amp; Competencies KPIs
 
 
 <ul>
 <li>
 Client satisfaction on managed sites.
 </li>
 <li>
 On-time completion of maintenance schedules.
 </li>
 <li>
 Accurate and updated preventive/corrective records.
 </li>
 <li>
 Improved team performance and efficiency. Job Description: Maintenance Team Leader Company: Sinyar Property Management LLC Reports to: Facilities Supervisor Location: UAE Project Sites Role Purpose Lead and supervise maintenance teams to deliver high-quality technical services, ensure safety compliance, and maintain client satisfaction across assigned sites. Key Responsibilities
 </li>
 <ul>
 <li>
 Plan, assign, and oversee preventive and corrective maintenance tasks.
 </li>
 <li>
 Supervise and train technicians to improve performance and service quality.
 </li>
 <li>
 Enforce health and safety standards at all times.
 </li>
 <li>
 Report technical issues and support corrective actions.
 </li>
 <li>
 Manage client relationships and ensure service requests are met.
 </li>
 <li>
 Maintain accurate records of maintenance activities.
 </li>
 <li>
 Monitor third-party contractors to ensure compliance with standards.
 </li>
 <li>
 Control petty cash for urgent spare parts (up to AED 2,000).
 </li>
 <li>
 Diploma in Engineering or Certification in HVAC/Plumbing/Electrical (preferred).
 </li>
 <li>
 Valid UAE Driver&rsquo;s License.
 </li>
 <li>
 8+ years&rsquo; maintenance experience, including 4+ years in a supervisory role.
 </li>
 <li>
 Strong leadership and team management.
 </li>
 <li>
 Problem-solving and decision-making ability.
 </li>
 <li>
 Knowledge of building systems and HSE standards.
 </li>
 <li>
 Client-focused, proactive, and organized.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Client satisfaction on managed sites.
 </li>
 <li>
 On-time completion of maintenance schedules.
 </li>
 <li>
 Accurate and updated preventive/corrective records.
 </li>
 <li>
 Improved team performance and efficiency.
 </li>
 </ul>
 </ul>
</div>

Maintenance Team Leader

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