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team leader subject matter expert contact center

Concentrix

<div>
 <strong>
  Essential Functions / Core Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Manage the daily operations and admin as assigned but not limited to
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks.
  </li>
  <li>
   Actively involved on client calls and ensuring that updates are timely communicated to the team.
  </li>
  <li>
   Working with colleagues to effectively run the Contact Centre operation.
  </li>
  <li>
   Interviewing and hiring of appropriate candidates, as needed.
  </li>
  <li>
   Preparing reports and analyze data to self-understand and assist in management decisions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Lead and motivate the team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing supervision and motivation of staff to foster competitive performance.
  </li>
  <li>
   Ensuring efficient and productive handling of inbound call volumes.
  </li>
  <li>
   Ensuring that staff has the necessary information, knowledge, and training to efficiently perform all job responsibilities.
  </li>
  <li>
   Maintaining knowledge of all programs/projects the inbound unit supports.
  </li>
  <li>
   Assisting staff with questions pertaining to the products and services offered by the client.
  </li>
  <li>
   Receiving and responding promptly and accurately to all customer inquiries and complaints via telephone that have escalated to the supervisory level.
  </li>
  <li>
   Institute creative &amp; innovative Rewards &amp; Recognition activities for enhancing team performance and motivation.
  </li>
  <li>
   Fostering career advancement of the team members within the project or lateral movement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Manage performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring that all key metrics of performance as per the Client SLA are met and exceeded through regular call monitoring, observed listening, live chat for query handling and on call assistance.
  </li>
  <li>
   Set objectives and clearly communicate goals and targets that needs to be met every month.
  </li>
  <li>
   Providing ongoing guidance, training, coaching, mentoring and motivation to staff to ensure exceptional performance and maximum utilization of resources.
  </li>
  <li>
   Monitoring and assessing staff performance and administer feedback daily, monthly and yearly.
  </li>
  <li>
   Monitoring, reviewing and providing regular feedback to staff on the quality and quantity of work produced.
  </li>
  <li>
   Assessing staff capabilities and identifying appropriate development and training opportunities.
  </li>
  <li>
   Setting the appropriate expectations of conduct and professionalism through example.
  </li>
  <li>
   Managing people metrics within the team eg. attrition, absenteeism, schedule adherence etc.
  </li>
  <li>
   Working with other supervisors and management team members to support advisors and maximize customer satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effectively managing and strengthening relationship with the Client representative/s.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s.
 <br/>
 <br/>
 <ul>
  <li>
   You have 1+ years of experience in Customer Service in exceeding metrics and leading individuals to success within a BPO setting.
  </li>
  <li>
   A bilingual English (B2+ level) and native Arabic speaker.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
  </li>
  <li>
   You infuse joy and humor wherever possible, making work genuinely fun for yourself and those around you.
  </li>
  <li>
   Analytical, efficient and thorough.
  </li>
  <li>
   Proficiency with technology, especially computers, software applications, and phone systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 <br/>
 <br/>
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
</div>


Team Leader/Subject Matter Expert - Contact Center

<div><p><b>ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES</b></p><p></p><p><b>
Manage the daily operations and admin as assigned but not limited to</b></p><ul>
<li>Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks.</li>
<li>Actively involved on client calls and ensuring that updates are timely communicated to the team.</li>
<li>Working with colleagues to effectively run the Contact Centre operation.</li>
<li>Interviewing and hiring of appropriate candidates, as needed.</li>
<li>Preparing reports and analyze data to self-understand and assist in management decisions.</li>
</ul><p></p><p><b>Lead and motivate the team</b></p><ul>
<li>Providing supervision and motivation of staff to foster competitive performance.</li>
<li>Ensuring efficient and productive handling of inbound call volumes.</li>
<li>Ensuring that staff has the necessary information, knowledge, and training to efficiently perform all job responsibilities.</li>
<li>Maintaining knowledge of all programs/projects the inbound unit supports.</li>
<li>Assisting staff with questions pertaining to the products and services offered by the client.</li>
<li>Receiving and responding promptly and accurately to all customer inquiries and complaints via telephone that have escalated to the supervisory level.</li>
<li>Institute creative &amp; innovative Rewards &amp; Recognition activities for enhancing team performance and motivation.</li>
<li>Fostering career advancement of the team members within the project or lateral movement.</li>
</ul><p></p><p><b>Manage performance</b></p><ul>
<li>Ensuring that all key metrics of performance as per the Client SLA are met and exceeded through regular call monitoring, observed listening, live chat for query handling and on call assistance.</li>
<li>Set objectives and clearly communicate goals and targets that needs to be met every month.</li>
<li>Providing ongoing guidance, training, coaching, mentoring and motivation to staff to ensure exceptional performance and maximum utilization of resources.</li>
<li>Monitoring and assessing staff performance and administer feedback daily, monthly and yearly.</li>
<li>Monitoring, reviewing and providing regular feedback to staff on the quality and quantity of work produced.</li>
<li>Assessing staff capabilities and identifying appropriate development and training opportunities.</li>
<li>Setting the appropriate expectations of conduct and professionalism through example.</li>
<li>Managing people metrics within the team eg. attrition, absenteeism, schedule adherence etc.</li>
<li>Working with other supervisors and management team members to support advisors and maximize customer satisfaction.</li>
</ul><p></p><p><b>Client Management</b></p><ul><li>
Effectively managing and strengthening relationship with the Client representative/s.</li></ul><p></p><p><b>
CANDIDATE PROFILE</b></p><p></p><p>
Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s.
</p><ul><li>You have 1+ years of experience in Customer Service in exceeding metrics and leading individuals to success within a BPO setting.</li><li>A bilingual English (B2+ level) and native Arabic speaker.</li><li>Strong communication and interpersonal skills.</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>You infuse joy and humor wherever possible, making work genuinely fun for yourself and those around you.</li><li>Analytical, efficient and thorough.</li><li>Proficiency with technology, especially computers, software applications, and phone systems.</li></ul><p></p><p><b>
Disclaimer
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p></p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div>

Microsoft

<div><b>Overview</b><p><br>
Oversees the aligned segment sales operations programs and ensures compliance of execution support using tools, processes, and information for many solution areas related to Allocation/Disputes, Consumption, Customer Adds, and Pipeline. Oversees performance against sales plans and refines courses of action to influence sales teams. Partners with worldwide sales teams, worldwide owners, and other operational groups to drive success. Oversees the use of local knowledge of sales teams to augment insights and drive returns of capital. Analyzes, interprets data, and provides recommendations from sales execution to empower success and help address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity, and communicates to relevant stakeholders. Acts as subject matter expert on processes to empower success by providing insights related to of process and tools by sellers, managers, and leaders across the area or subsidiary. Proactively lands new seller capabilities to nurture new habits and drive consumption.</p><b><br>
Responsibilities</b><br>
<div><div><b>
Consumption Management</b></div><div><div>
Oversees and acts as subject matter expert on the cadence and rhythms for churn prevention and win back plans. Monitors, interprets, and provides recommendations based on reports tracking consumption and customer adds to influence seller outcomes across the organization through Azure, Modern Work, and Business Applications, and advises relevant stakeholders. Oversees standardization of consumption management execution, identify reporting gaps, and create reports that fill those gaps. May also report on scorecard management.</div></div></div><div><div><b>
Insights and New Capabilities</b></div><div><div>
Acts as subject matter expert and provides guidance to others to integrate continuous improvement changes to tools, processes, and Rhythms of Connection (ROCs) across the subsidiary or area to accelerate transformation. Drives the integration of continuous improvement with reporting and Business Intelligence (BI). Collaborates with field partners to improve tools and identify processes to increase efficiency, remove blockers, reduce redundancies, reduce manual work, or to save time within Sales Programs. Synthesizes feedback and provides recommendations to senior stakeholders. Models best practices and communicates with others across the community.</div></div></div><div><div><b>
Nurture Seller Transformation</b></div><div><div>
Acts as subject matter expert on processes to empower success by providing insights related to of process and tools by sellers, managers, and leaders across the area or subsidiary. Proactively lands new seller capabilities to nurture new habits and drive consumption.</div></div></div><div><div>
Partner Management and Support</div><div><div>
Oversees complex partner segmentation, quota, planning, co-selling, and transitions. May collaborate with internal partners including One Commercial Partner to create and roll out new sales operations strategies for partner management. Ensures others are adhering to best practices within the area/subsidiary. Empowers partners for success with training on tools and data processing.</div></div></div><div><div><b>
Sales Operations</b></div><div><div>
Oversees the processes for complex local fiscal-year, cross-segment sales operations planning, using qualitative and quantitative methods across Segmentation, Territory Planning, Quota Planning, Account Planning, Quota Distribution, and/or Blueprint. Collaborates with and manages relevant stakeholders (e.g., Corporate, Segment Leaders, Sales Excellence, Finance, Human Resources [HR]) to align, refine, and improve sales operations planning and execution. Tracks, monitors, and communicates risk and growth opportunities throughout the planning process, and provides detailed recommendations for improvement to senior-level stakeholders. Contributes to best practices of sales operations planning and mentors others in their adherence.</div></div></div><div><div><b>
Support Sales</b></div><div><div>
Acts as subject matter expert on the Support Sales business. Provides support for monthly forecasting, pipeline management and standard pipeline/reporting views. Executes on Revenue Excellence proactive audits and ensures accurate revenue landing and deal flow per RevRecon guidelines. Coordinates with other members of Business Sales Operations (BSO) to ensure successful landing and execution of Sales Operations Planning Process (e.g., Quota Distribution, Territory Management, Seller Assignments, Employee Data Management) for Support Sales. Serves as the orchestration lead for shared operations teams (e.g., Global Sales Operations [GSO], Service Center, Support Sales Enablement). Advocates for standard Business Intelligence (BI) tools to increase usage/adoption with Support Sales teams to reduce ad-hoc, manual efforts. Provides Lead To Order (L2O) tools support (e.g., Calc, MSX, CompassOne) to Support Sales teams.</div></div></div><div><div><b>
Supporting Sales Discipline and Pipeline</b></div><div><div>
Oversees the use of local knowledge of sales teams to augment insights and drive returns of capital. Analyzes, interprets data, and provides recommendations from sales execution to empower success and help address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity, and communicates to relevant stakeholders. Leverages knowledge about and influences the resources that support tracking and monitoring, as well as performance of pipelines, scorecards, and sales plays. May identify growth opportunities of investments and maximizes impact on customers by ensuring appropriate funds are used, tracking their usage, and following through on spending.</div></div><div><div>
</div><div>
Oversees the aligned segment sales operations programs and ensures compliance of execution support using tools, processes, and information for many solution areas related to Allocation/Disputes, Consumption, Customer Adds, and Pipeline. Oversees performance against sales plans and refines courses of action to influence sales teams. Partners with worldwide sales teams, worldwide owners, and other operational groups to drive success.</div></div></div><br>
<b>
Qualifications</b><p><b><br>
Required/minimum qualifications</b></p><div><ul><li>
Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems.</li><li>
8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing.</li><li>
Emirati National holding UAE Family Book.</li></ul></div><br>
<br>
<p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><p></p><p><br>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process<b>.</b></p></div>

Business program Manager

Dokainish & Company

<div><p><b>PORTS &amp; LOGISTICS SUBJECT MATTER EXPERT (SME) - UAE</b><br>
<br>
<b>About us:</b></p><p>
Dokainish &amp; Company is a global organization that has been providing world class professional consultancy services since 2011. We have recently launched our MENA operations, headquartered in Abu Dhabi in the United Arab Emirates. This expansion supports our strategy to serve government and private sector clients in capital projects across construction, infrastructure, energy, and commercial developments.</p><p><b>
Overview:</b></p><p>
Dokainish &amp; Company is seeking experienced Subject Matter Experts (SMEs) to support strategic engagement within the ports, logistics, and maritime infrastructure sector. This role will provide execution-focused guidance across terminal operations, capital delivery programs, and governance transformation initiatives.</p><p><b>
This is a full-time position, and the selected candidate must be based in the UAE.
</b></p><p><b>Key Responsibilities:</b></p><ul><li>Provide expert guidance on terminal operations, including yard and berth planning, crane productivity, and gate throughput optimization</li><li>Support logistics and supply chain network assessments across intermodal assets</li><li>Advise on marine and port infrastructure CAPEX programs ($50M+ portfolios), including constructability and delivery sequencing</li><li>Contribute to assessments of digital port systems and automation initiatives (TOS / NAVIS preferred)</li><li>Support program governance, integrated scheduling (P6), risk management, and executive reporting</li></ul><p><i>
This is a summary. Everyone at Dokainish &amp; Company is asked to contribute in a variety of ways to ensure that company goals and priorities are achieved.</i>
</p><p><b>Requirements</b></p><p><b>
Required Experience</b></p><p></p><ul><li>8-12+ years experience across ports, logistics, or marine infrastructure delivery</li><li>Experience with tier-one port operators, global logistics providers, or major marine EPC contractors</li><li>Background in terminal operations leadership, logistics network strategy, infrastructure project delivery, or PMO/controls roles</li><li>Must have full professional proficiency of the English language.</li></ul><p></p><p><b>
Technical Skills</b></p><ul><li>Primavera P6 and/or MS Project</li><li>Power BI and advanced Excel</li><li>Terminal Operating Systems (NAVIS, Tideworks, or similar) - preferred</li></ul><p></p><p><b>
Education &amp; Certifications</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Logistics, or Operations (MBA / Master&rsquo;s degree preferred)</li><li>PMP or equivalent certification preferred</li></ul><p></p><p><b>
Location &amp; Mobility</b></p><ul><li>UAE-based</li><li>Regional travel flexibility required</li></ul><p></p><p><b>
Candidate Profile</b></p><ul><li>Execution-focused industry practitioner
</li><li>Comfortable working directly with operations teams and senior leadership</li><li>Ability to translate operational realities into capital delivery plans and governance frameworks</li><li>Expected to provide practical guidance, challenge assumptions constructively, and support leadership decision-making processes</li></ul><p></p><p>
If you believe you have the experience, skills and qualifications to explore this exciting opportunity, we encourage you to apply and we can't wait to hear from you!</p></div>

Ports & Logistics Subject Matter Expert (SME) - UAE

Etihad Rail Operating Companies

<div>
 <p>
  The Terminal Facilities Maintenance Manager performs technical management of the network wide Facilities for Terminals related Maintenance Services Contracts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Roles and Responsibility
 </p>
 <ul>
  <li>
   Perform the day-to-day technical management of the Terminals Facilities related Maintenance Services and support the Contract Manager in commercial / legal disputes.
  </li>
  <li>
   Ensures a standard approach to safe working conditions and practices so as to ensure a safe working environment for all Employees and Contractors across the UAE wide Etihad Rail Network.
  </li>
  <li>
   Performs regular visits to the Terminals across the Etihad Rail Network to verify the quality of the work, status of the assets and standardizations of processes.
  </li>
  <li>
   Participates on the monthly meetings with the Service Provider Maintenance Managers and facilities Management Supervisors across the several regions / Maintenance Centres and drives Service Delivery excellence.
  </li>
  <li>
   Review of fault reports and identifies systematic (network wide) technical issues and drive the timely resolution of these by the Maintenance Service Provider and Supervisors.
  </li>
  <li>
   Approves the Facilities Management related Invoices and ensures that all SAP accounting tasks (SES, CRO, etc.) are performed in order to ensure timely settlement of such invoices.
  </li>
  <li>
   Manages all related Facilities Procurement requests, including PR creation and supporting documentation collection as well as follow up of all Signalling related procurement activities up to Service / Goods delivery.
  </li>
  <li>
   Support the Terminals Director in the creation / preparation of the yearly Operational Budget.
  </li>
  <li>
   Follows up on corrective actions and ensures that lessons learnt are cascaded to the whole Rail Network teams.
  </li>
  <li>
   Creates, reviews and updates all Facilities related Procedures, Instructions, Forms in accordance with the strategy set by the Terminals Director, and Business goals.
  </li>
  <li>
   Reviews all Service Provider&rsquo;s Maintenance Manuals and processes to ensure compliance with the Contractual dispositions and Etihad Rail DB Policies and Procedures.
  </li>
  <li>
   Ensures that his team and related sub-contractors comply Competence Management requirements to perform their duties.
  </li>
  <li>
   Manages the Facilities Management teams (and Facilities Sub-Contractors) to ensure that they are in-line with Operational and Safety objectives and plans.
  </li>
  <li>
   Reviews and endorses the Maintenance Service Provider Yearly Asset Maintenance Condition Report, where applicable.
  </li>
  <li>
   Prepares and participates in Business Continuation Exercises as Subject Matter Expert
  </li>
  <li>
   Participates in internal or external audit as Subject Matter Expert.
  </li>
  <li>
   Undertakes tasks and duties as directed by management and Terminals Director;
  </li>
 </ul>
 <p>
  Academic Qualifications:
 </p>
 <ul>
  <li>
   University degree in Electrical, Mechanical or Civil Engineering (or equivalent) and 10 years&rsquo; applicable experience;
  </li>
 </ul>
 <ol>
  <li>
   or
  </li>
 </ol>
 <ul>
  <li>
   High School Diploma and 15 years of applicable experience;
  </li>
 </ul>
 <p>
  Professional Qualifications:
 </p>
 <ul>
  <li>
   Full driving license or ability to convert it to UAE License
  </li>
  <li>
   Knowledge of Terminals within railway environment
  </li>
  <li>
   Knowledge of UAE Fire Code and Electrical Wiring Regulations, ESTIDAMA, ASHRAE and NFPA Standards
  </li>
  <li>
   Recognized training qualification within Facilities Management
  </li>
  <li>
   Knowledge of SAP Maintenance module
  </li>
  <li>
   Knowledge of auditing techniques
  </li>
  <li>
   Recognized competence assessor qualification
  </li>
  <li>
   Contract Management principles knowledge
  </li>
 </ul>
 <p>
  Experience:
 </p>
 <ul>
  <li>
   Proven experience with Facilities Management and Depot Equipment Systems
  </li>
  <li>
   Proven experience with fault and root cause analysis
  </li>
  <li>
   8 years&rsquo; relevant experience on Facilities Management
  </li>
  <li>
   5 years&rsquo; relevant experience in a Heavy Rail Environment in the Middle East
  </li>
  <li>
   User experience with SAP
  </li>
  <li>
   Contract Management Experience
  </li>
 </ul>
 <p>
  Other Skills:
 </p>
 <ul>
  <li>
   Native or Competent English level (IELTS overall band 6 or equivalent)
  </li>
  <li>
   Physically fit to perform inspections in high heat environment
  </li>
  <li>
   Ability to Manage multi-cultural and multi-disciplinary teams
  </li>
  <li>
   Good planning skills
  </li>
  <li>
   MS Office skills
  </li>
  <li>
   Report Writing skills
  </li>
  <li>
   Analytical skills for problem solving
  </li>
 </ul>
 <p>
  Good communication and interpersonal skills and a proven ability to motivate and direct employees
 </p>
</div>


Terminal Facilities Maintenance Manager

Infotech Electromechanical

<p><b>Role Overview:</b><br/>Experienced Mechanical Engineer and Maintenance Supervisor leading maintenance operations. Expert in preventive, corrective, and overhaul maintenance, ensuring optimal equipment performance, operational efficiency, and strict adherence to HSE standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Spearhead a team of up to 30 technicians, including mechanics, electricians, welders, and skilled helpers, coordinating daily workflows, job allocation, and manpower management.</li><li>Plan, supervise, and execute preventive and corrective maintenance for LDVs, HDVs, diesel generators, centrifugal pumps, welding machines, air compressors, and fire tenders.</li><li>Maintain 100% commitment to HSE standards through in-house training, Toolbox Talks, risk assessments, spot checks, and emergency drills.</li><li>Manage inventory, raise work orders, and coordinate with Procurement, Engineering, and Supply Chain teams for seamless material and spare parts management.</li><li>Monitor equipment conditions continuously, prepare daily/weekly/monthly reports, and communicate updates to upper management.</li><li>Resolve maintenance challenges by collaborating with department heads and implementing innovative solutions.</li><li>Ensure quality control for all inward and outgoing workshop goods and conduct contractor equipment inspections.</li><li>Provide subject matter expertise (SME) to Lifting, Logistics, and Transportation departments.</li><li>Support site administration with rotation rosters, workforce trackers, and emergency response planning.</li></ul><p><b>Achievements:</b></p><ul><li>Significantly reduced equipment downtime through effective preventive and corrective maintenance strategies.</li><li>Maintained a safe working environment with zero major HSE incidents.</li><li>Streamlined workshop operations and improved maintenance workflow efficiency.</li></ul><p>Job Type: Full-time</p>

Maintenance Manager

Honeywell

<div><p>As an Advanced Cyber Security Architect/Engineer at Honeywell, you will lead the design and deployment of advanced cybersecurity solutions.</p></div>
<br><div><ul><li>This role requires a hands‑on approach to strengthening defenses against emerging threats while serving as the subject matter expert for complex technical challenges. You will collaborate closely with cross‑functional teams, stay current with evolving technologies, and contribute to a culture of continuous improvement.
</li><li>This role also requires travel to remote sites to configure network, windows, and cybersecurity products as part of project execution. In addition, you will provide ongoing operational support by troubleshooting network, Windows, and cybersecurity issues as part of daily service activities. Strong documentation skills are essential, as you will be responsible for maintaining accurate records of configurations, incidents, resolutions, and create design documents.
</li><li>Your work will play a critical role in safeguarding essential assets and information across diverse industries, ensuring the security and resilience of organizations worldwide. In this position, you will drive technical excellence, spearhead solution innovation, lead incident response activities, and perform digital analysis to protect systems that support modern global operations. At Honeywell, you will be part of an environment where cybersecurity and innovation intersect to build a safer, more secure future.</li></ul></div>
<br><div><ul><li>Possess 7 years of professional experience. In accordance with customer contractual obligations, engineers must be able to report on‑site within 4 hours during emergency situations.
</li><li>The role requires up to 90% travel.
</li><li>Demonstrate strong expertise in cybersecurity technologies, frameworks, and industry best practices. Hold relevant professional certifications, including Microsoft certifications, CCNP, VCP, and CISSP.
</li></ul><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
</i></b></p><p><b><i>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</i></b></p></div>
<br><div>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.</div>

Advanced Cyber Sec Archt/Engr

Explore 1781+ Team leader subject matter expert contact center in The Water Research Center Dr Ali Trabolsi Jobs In The Water Research Center Wrc Dr Raed Hashaikeh Jobs In Abu Dhabi this December. Find roles across top companies and apply now to boost your career.