sales representative

sales specialist

application specialist

inside sales representative Jobs in Istanbul

inside sales representative

remote technical support engineer Jobs in Istanbul

remote technical support engineer

technical support agent

Putzmeister Türkiye

<div>
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 University degree preferably in Mechanical Engineering,
 </li>
 <li>
 Minimum 3 years experience of general after sales process of Construction / Earth Moving Equipment such as technical support, warranty management, service,Excellent command of written and spoken English ( German would be an asset )
 </li>
 <li>
 Proficiency in MS Office applications SAP,
 </li>
 <li>
 No restriction in travelling,
 </li>
 <li>
 Excellent interpersonal skills and communication skills,
 </li>
 <li>
 Teamwork oriented,
 </li>
 <li>
 Completed military obligation for male candidates,
 </li>
 <li>
 Able to live in &Idot;stanbul.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Providing technical support for customers, dealers, sales and service team and group companies for all Construction / Earth Moving Equipment,
 </li>
 <li>
 Supporting to technical trainings process,
 </li>
 <li>
 Supporting retrofit actions,
 </li>
 <li>
 Supporting trouble shooting process,
 </li>
 <li>
 Reporting field feedbacks,
 </li>
 <li>
 Warrantly management - answer warrantly claims that comes from customers and dealers; follow up claim procedures between suppliers,
 </li>
 <li>
 Entering datas of all technical information by using SAP system,
 </li>
 <li>
 Supporting customers, dealers, sales and service team about new products,
 </li>
 </ul>
 
 
</div>

Technical Support Engineer

Siemens

<div><div>As a Technical Support Specialist in Siemens eMobility call center, you will serve as the first point of contact for customers experiencing issues with electric vehicle (EV) charging stations. Your primary responsibility is to provide prompt, professional, and technically sound support to ensure minimal downtime and a positive customer experience. You will perform basic troubleshooting, escalate complex issues, and contribute to the efficient operation of our EV charging infrastructure. 
What part will you play?
<ul><li> Provide remote advanced technical support and root cause analysis for EV charging systems.</li><li> Support integration efforts between EV chargers, vehicles, and backend systems.</li><li> Manage and resolve technical escalations efficiently.</li><li> Maintain and monitor product performance and maintenance standards.</li><li> Ensure compliance with industry standards, safety regulations, and internal quality protocols.</li><li> Maintain detailed documentation of support cases, resolutions, and technical learnings.</li><li> Collaborate with Product Champions and R&amp;D teams to address recurring product issues and contribute to product enhancements.</li><li> Provide feedback and training to frontline support teams to improve first-contact resolution rates.</li><li> Accountability for adherence to operational key performance indicators (KPIs) in case management, including metrics such as Mean Time to Resolve (MTTR) and compliance with customer-specific Service Level Agreements (SLAs).</li><li> Occasionally, it can be needed to travel on-site to provide expert support, with the need to travel abroad.</li></ul>
Objectives are:<ul><li> Deliver timely and accurate solutions to technical problems.</li><li> Identify and eliminate root causes of recurring issues.</li><li> Drive continuous improvement in product reliability.</li><li> Strengthen field support through deep technical expertise.</li><li> Serve as the escalation point for field issues to the Product Champion.</li></ul> 
What do I need to qualify for this job?<ul><li> Candidates should be engineers, preferably with a degree in Electrical Engineering.
</li><li> A strong background in one or more of the following areas is highly desirable: electronics, information technology (IT), energy systems, or communication technologies.</li><li> Relevant technical support experience is preferred.</li><li> Exceptional communication skills, with a good level in both written and spoken English.</li><li> High sense of customer orientation with excellent problem solving skills.</li></ul></div><div> 
What we offer<div>
<ul><li>Speak up Culture</li></ul>
<ul><li>Respectful Workplace</li></ul>
<ul><li>Being part of a global work environment</li></ul>
<ul><li>Attractive remuneration package</li></ul>
<ul><li>Excellent recognition tools providing spot awards</li></ul>
<ul><li>Learning &amp; Development opportunities for both personal and professional growth</li></ul>
<ul><li>Leave days for parents and a variety of flexible working models that allow time off for yourself and your family</li></ul>
<ul><li>Creche allowance for mothers</li></ul>
<ul><li>Share matching programs to become a shareholder of Siemens AG</li></ul>
<ul><li>Remote working and remote living flexibility only for relevant positions</li></ul>
<ul><li>Find more benefits here</li></ul>
</div>Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
&ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds&rdquo;
As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
Please find more information from our web site:
https://new.siemens.com/tr/tr.html 
Contact 
If you need more information please don't hesitate to contact us. 
+90 216 459 20 00
https://new.siemens.com/tr/tr/genel/iletisim.html 
insanorganizasyon.tr@siemens.com
www.instagram.com/siemensturkiye
https://m.youtube.com/user/Siemens
http://www.twitter.com/siemensturkiye
http://www.facebook.com/siemensturkiye
#LI-HYBRID</div></div>

Remote Technical Support Engineer

HeyGears

<div>
 
 Job Responsibilities：
 
 
 1. Work with overseas sales to conduct on-site or video field survey of customer workplace, and provide site improvement proposal；
 
 
 2. Conduct equipment installation, testing and commissioning;
 
 
 3. Provide full process training to client including scanner operation, software operation, and 3D printer operation;
 
 
 4. Provide technical assistance and support for incoming questions and issues. Walk customers through troubleshooting process;
 
 
 5. Follow up with customers, provide feedback and see problems through to resolution;
 
 
 6. Ensure proper recording, documentation and closure of all incidents;
 
 
 7. Develop service procedures, policies and standards for Technical Support, implement processes needed to delight our customers;
 
 
 8. Manage day-to-day service activities;
 
 
 9. Recruit, lead, mentor, motivate and develop Technical Support Specialists to ensure we provide world class service and support;
 
 
 10. Track, monitor, report and analyze Technical Support and customer success metrics, highlighting trends and outlining next steps;
 
 
 11. Home base in Turkey.
 
 
 
 
 
 Job Requirements：
 
 
 1. Bachelor degree in engineering or above;
 
 
 2. Fluent in Turkish and English；
 
 
 3. Able to travel overseas;
 
 
 4. Not less than 1 years&rsquo; experience in technical support environment;
 
 
 5. Proven ability to manage and lead team;
 
 
 6. Skilled in using CAD, can understand the schematic diagram, understand PLC, have advanced electrician certificate is preferred;
 
 
 7. Excellent customer-facing / interpersonal skills with strong business sense;
 
 
 8. Excellent listening and presentation skills;
 
 
 9. Advanced troubleshooting and multi-tasking skills;
 
 
 10. Able to quickly and effectively learn Heygears technology;
 
 
 11. Able to be flexible with dynamic, growing company.
 
</div>

Technical Support Engineer in Turkey

<div>
 As a
 
 Technical Support Specialist
 
 in
 
 Siemens eMobility
 
 call center, you will serve as the first point of contact for customers experiencing issues with
 
 electric vehicle (EV) charging stations
 
 . Your primary responsibility is to provide prompt, professional, and technically sound support to ensure minimal downtime and a positive customer experience. You will perform basic troubleshooting, escalate complex issues, and contribute to the efficient operation of our EV charging infrastructure.
 
 
 
 What part will you play?
 
 
 
 <ul>
 <li>
 Provide remote advanced technical support and root cause analysis for EV charging systems.
 </li>
 <li>
 Support integration efforts between EV chargers, vehicles, and backend systems.
 </li>
 <li>
 Manage and resolve technical escalations efficiently.
 </li>
 <li>
 Maintain and monitor product performance and maintenance standards.
 </li>
 <li>
 Ensure compliance with industry standards, safety regulations, and internal quality protocols.
 </li>
 <li>
 Maintain detailed documentation of support cases, resolutions, and technical learnings.
 </li>
 <li>
 Collaborate with Product Champions and R&amp;D teams to address recurring product issues and contribute to product enhancements.
 </li>
 <li>
 Provide feedback and training to frontline support teams to improve first-contact resolution rates.
 </li>
 <li>
 Accountability for adherence to operational key performance indicators (KPIs) in case management, including metrics such as Mean Time to Resolve (MTTR) and compliance with customer-specific Service Level Agreements (SLAs).
 </li>
 <li>
 Occasionally, it can be needed to travel on-site to provide expert support, with the need to travel abroad.
 
 
 </li>
 </ul>
 Objectives are:
 
 
 <ul>
 <li>
 Deliver timely and accurate solutions to technical problems.
 </li>
 <li>
 Identify and eliminate root causes of recurring issues.
 </li>
 <li>
 Drive continuous improvement in product reliability.
 </li>
 <li>
 Strengthen field support through deep technical expertise.
 </li>
 <li>
 Serve as the escalation point for field issues to the Product Champion.
 
 
 </li>
 </ul>
 
 What do I need to qualify for this job?
 
 
 
 <ul>
 <li>
 Candidates should be engineers, preferably with a degree in Electrical Engineering.
 </li>
 <li>
 A strong background in one or more of the following areas is highly desirable: electronics, information technology (IT), energy systems, or communication technologies.
 </li>
 <li>
 Relevant technical support experience is preferred.
 </li>
 <li>
 Exceptional communication skills, with a good level in both written and spoken English.
 </li>
 <li>
 High sense of customer orientation with excellent problem solving skills.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Speak up Culture
 </li>
 <li>
 Respectful Workplace
 </li>
 <li>
 Being part of a global work environment
 </li>
 <li>
 Attractive remuneration package
 </li>
 <li>
 Excellent recognition tools providing spot awards
 </li>
 <li>
 Learning &amp; Development opportunities for both personal and professional growth
 </li>
 <li>
 Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
 </li>
 <li>
 Creche allowance for mothers
 </li>
 <li>
 Share matching programs to become a shareholder of Siemens AG
 </li>
 <li>
 Remote working and remote living flexibility only for relevant positions
 </li>
 <li>
 Find more benefits here
 
 
 </li>
 </ul>
 
 Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
 
 
 
 
 &ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here:
 
 
 www.siemens.com/careers/digitalminds&rdquo;
 
 
 
 
 As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
 
 
 
 
 Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
 
 
 
 
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
 
 
 
 
 Please find more information from our web site:
 
 
 
 
 https://new.siemens.com/tr/tr.html
 
 
 
 
 Contact
 
 
 If you need more information please don't hesitate to contact us.
 
 
 +90 216 459 20 00
 
 
 
 
 https://new.siemens.com/tr/tr/genel/iletisim.html
 
 
 
 
 insanorganizasyon.tr@siemens.com
 
 
 
 
 www.instagram.com/siemensturkiye
 
 
 
 
 https://m.youtube.com/user/Siemens
 
 
 
 
 http://www.twitter.com/siemensturkiye
 
 
 
 
 http://www.facebook.com/siemensturkiye
 
 
 
</div>

Yakirox

Position: Support Team Member (Non-Sales)What You&rsquo;ll Do:<ul><li>Assist users with completing their registration smoothly</li><li>Accurately upload and manage documents in the system</li><li>Ensure seamless access to services</li><li>Participate in a short training to learn company systems &amp; tools</li><li>Provide technical phone support after registration</li><li>Troubleshoot and resolve issues promptly (no sales involved)</li></ul>What You&rsquo;ll Get:<ul><li>Comprehensive training before you start</li><li>Zero sales pressure &ndash; fully support-oriented role</li><li>Collaborative and professional team environment</li><li>Opportunity to contribute to a better user experience</li></ul>Role Details:<ul><li>Location: Be&#351;ikta&#351;, Istanbul</li><li>Working Hours: Monday&ndash;Friday, 08:00&ndash;17:00 or 09:00&ndash;18:00</li><li>Salary: $800&ndash;$1,500 + performance bonus</li><li>Training: Provided</li><li>Type: Full-time</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 50.000,00TRY - 70.000,00TRY ayl&#305;k

FOREX-FINANCE SUPPORT AGENTS

Oredata Yazılım Anonim Şirketi

<div>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
Read more: https://medium.com/@oredata-engineering
Apply and be part of our exciting journey!
Responsibilities:<ul>
<li>Design and Develop Agentic AI Systems: Architect, develop and deploy intelligent agent systems that exhibit autonomous decision-making and action-taking capabilities, leveraging large language models (LLMs) and other advanced AI techniques.</li>
<li>Data Analysis &amp; Predictive Modeling: Analyze and interpret large, complex datasets using advanced statistical techniques and machine learning algorithms. Develop and implement predictive models, including recommendation engines, to identify patterns, trends, and actionable insights.</li>
<li>Feature Engineering &amp; Data Orchestration: Lead the collection, cleaning, organization, and transformation of large, complex datasets from multiple sources into high-quality features for training and evaluating AI models.</li>
<li>System Integration &amp; Scalability: Build and maintain scalable software infrastructure and data pipelines required for AI/ML and agentic AI deployments. Ensure the seamless integration of AI agents with existing systems and workflows.</li>
<li>Cross-functional Collaboration &amp; Communication: Collaborate effectively with cross-functional teams, including product managers, data scientists, and business stakeholders, to understand business needs, translate them into AI solutions, and present complex findings and data-driven results in a clear and concise manner to diverse audiences.</li>
<li>Innovation &amp; Research: Drive innovation in agentic AI methodologies, tools, and applications within the organization. Conduct research and experimentation with new generative AI and agentic techniques, staying abreast of the latest advancements in the field.</li>
<li>Performance Optimization &amp; Monitoring: Optimize agent workflows for reliability, safety and performance. Implement robust monitoring and evaluation frameworks for deployed AI agent systems.</li>
</ul>Requirements:<ul>
<li>Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a relevant field.</li>
<li>Proven experience 5 to 10 years in software development, with a strong focus on AI/ML engineering.</li>
<li>Demonstrated experience in building and deploying AI agent systems or similar autonomous systems.</li>
<li>Solid understanding of machine learning algorithms, statistical modeling and data analysis techniques.</li>
<li>Proficiency in Python and relevant AI/ML libraries (e.g., TensorFlow, PyTorch, Scikit-learn).</li>
<li>Experience with prompt engineering and fine-tuning Large Language Models (LLMs).</li>
<li>Strong problem-solving and analytical skills with an ability to translate complex data into actionable business strategies.</li>
<li>Excellent communication, presentation, and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.</li>
</ul>Preferred Qualifications<ul>
<li>Experience with cloud computing platforms, particularly Google Cloud Platform (GCP).</li>
<li>Familiarity with specific Agentic AI frameworks such as Google Cloud ADK (Agent Development Kit), CrewAI, LangChain etc.</li>
<li>Experience with MLOps principles and tools for model deployment and monitoring.</li>
<li>Knowledge of techniques for grounding generative models with external knowledge sources (e.g., Retrieval-Augmented Generation - RAG, Knowledge Graphs).</li>
<li>Experience with multi-agent systems and orchestration.</li>
</ul>Get to know us
If you want to know more about us and what we do, then visit our website: www.oredata.com
Why Oredata?<ul>
<li>Remote working and flexible time off</li>
<li>Open communication, flexibility and start-up spirit</li>
<li>Learning &amp; Development opportunities for both personal and professional growth</li>
<li>Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li>
<li>Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)</li>
<li>Dynamic work ecosystem where you can take initiative and responsibility</li>
<li>Opportunity to work on international projects</li>
<li>Private Health Insurance</li>
<li>Birthday Leave Policy</li>
</ul>Ki&#351;isel verileriniz i&#351;e al&#305;m s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amac&#305;yla veri sorumlusu s&#305;fat&#305;yla &#351;irketimiz Oredata Yaz&#305;l&#305;m A.&#350;. taraf&#305;ndan i&#351;lenecektir. Ki&#351;isel verilerinizin i&#351;lenmesi ve haklar&#305;n&#305;zla ilgili detayl&#305; bilgiye https://oredata.com/personal-data-protection-policy/ ba&#287;lant&#305;s&#305; &uuml;zerinden ula&#351;abilirsiniz.</div>

Agentic AI Engineer

Skm Group

We are looking for a talented and motivated Python Developer with hands-on experience in Generative AI (GenAI) to join our dynamic team. If you&rsquo;re passionate about AI innovation, eager to work with cutting-edge frameworks, and keen to make a real impact &mdash; this is your opportunity.Your Responsibilities<ul><li>Develop, test, and maintain high-quality Python applications, with a focus on AI-driven solutions.</li><li>Design and implement scalable, efficient RESTful APIs using FastAPI.</li><li>Leverage Generative AI techniques and frameworks to build innovative products and enhance existing solutions.</li><li>Collaborate with cross-functional teams to translate business needs into technical solutions.</li><li>Write comprehensive unit tests to ensure code reliability and maintainability.</li><li>Contribute to documentation and foster knowledge-sharing within the team.</li><li>Continuously optimize code for performance and scalability.</li></ul>What You&rsquo;ll Bring<ul><li>Proven experience as a Python Developer, with strong proficiency in Python libraries and frameworks.</li><li>Solid understanding of FastAPI, asynchronous programming, and API design.</li><li>Strong testing skills with tools like pytest, unittest, or similar.</li><li>Practical experience with LangChain and conversational AI models.</li><li>Hands-on experience with GenAI agent frameworks such as LangGraph, LangFlow, AutoGen, etc.</li><li>Knowledge of ReAct agent framework, LLM patterns, and RAG (Retrieval-Augmented Generation) techniques.</li><li>Familiarity with deploying AI agents on MCP servers, including memory management and agent optimization.</li><li>Experience integrating GenAI tools within agent frameworks for advanced AI capabilities.</li><li>Excellent problem-solving skills, with a balance of independence and collaboration.</li><li>Strong communication skills and attention to detail.</li></ul>Bonus Skills<ul><li>Experience with the .NET framework and related technologies.</li><li>Familiarity with the Azure cloud platform and services.</li></ul>What do we offer you?<ul><li>Attractive salary</li><li>Large freedom and real influence</li><li>No unhealthy competition, team approach to meeting challenges</li><li>Remote-first, flexible working culture</li><li>Company apartments in cool cities across Europe: work and enjoy a memorable getaway</li></ul>About UsWe are a software house with 18 years of experience and a global portfolio of projects. We help businesses modernize, scale, and innovate through custom software solutions &mdash; always with a focus on flexibility and quality. Our team embraces unconventional ideas and new technologies, delivering solutions that drive real impact. If you value professionalism, creativity, and a strong engineering culture, you'll feel at home here.Job Type: Full-timePay: Up to 300,000.00TRY per monthExperience:<ul><li>Python: 5 years (Required)</li><li>GenAI / LLM / RAG: 2 years (Required)</li></ul>

Senior AI Engineer with .Net [J184]

Explore 1048+ Technical support agent in Istanbul this September. Find roles across top companies and apply now to boost your career.

1048 technical support agent jobs IN Istanbul

Technical Support Engineer

Remote Technical Support Engineer

Technical Support Engineer in Turkey

Remote Technical Support Engineer

FOREX-FINANCE SUPPORT AGENTS

Agentic AI Engineer

Senior AI Engineer with .Net [J184]