customer support executive Jobs in Charge Jobs In Charge Jobs In Karachi

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support engineer Jobs in Charge Jobs In Charge Jobs In Karachi

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customer support representative

network engineer Jobs in Charge Jobs In Charge Jobs In Karachi

network engineer

after sales engineer Jobs in Charge Jobs In Charge Jobs In Karachi

after sales engineer

technical support engineer

Services pvt ltd

Well Reputed and fastest Growing Electric Bike Company looking for:Technical Support EngineerMust have the Engineering education (Mechanical Or Electrical Preffered)Must have the ExperienceJob Responsibilites:1. Support the Technicians in the Region.2. Monthly Trainings for the technicians and new appointment technicians.3. Market Survey4. Technical Analysis and Issue Resolution5. Repair SupportJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Technical Support Engineer

Fiberish Pvt Ltd

Position: Support Engineer Career Level: Intermediate Shift Type: Rotational (Morning/Evening/Night) Location: KarachiRequirement: Intermediate knowledge of Networks and operating systems.<ul><li>Day-to-day network performance monitoring</li><li>Excellent verbal &amp; written communication skills.</li><li>Multi-tasking</li><li>Support customers ensuring maximum possible service availability and performance to our customers.</li><li>Provide instant reply from support desk.</li><li>Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Site visits require for troubleshooting.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Basic knowledge of GPON Infrastructure.</li><li>Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).</li><li>Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Logon Broadband Pvt Ltd

Technical Support Network EngineerInternet Service Provider CompanyDealers Technical Support Regarding Internet issues Job Description:Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 01-02 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 30th December, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs.40,000.00 - Rs.55,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Technical Support Network Engineer

Technical Support Network Engineer (ISP Industry)

Technical Support Network EngineerInternet Service Provider CompanyDealers Technical Support Regarding Internet issues Job Description:<ul><li>Provide technical support for ISP network operations</li><li>Configure and manage VLANs, switches, and routing protocols</li><li>Perform network troubleshooting and fault resolution</li><li>Handle switch configuration (managed switches)</li><li>Coordinate with dealers and field teams for issue resolution</li><li>Monitor network performance and ensure service uptime</li><li>Escalate complex technical issues when required</li></ul>Qualification and Experience:Experience: 02-03 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 20th January, 2026.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs.60,000.00 - Rs.70,000.00 per monthJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Senior Technical Support Network Engineer (ISP Industry)

Albi

<div>
 
 We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
 
 
 As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
 
 
 We are looking for a
 
 Support Engineer I
 
 to join our Karachi-based team. This is an
 
 entry-level / junior engineering role
 
 that works closely with Support Specialists and senior engineers to
 
 troubleshoot, fix, and resolve customer issues
 
 . You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
 
 
 This position supports
 
 U.S. evening hours
 
 and requires working
 
 4:00 AM - 1:00 PM Karachi time (with a 1-hour break),
 
 or approximately 5:00PM - 2:00AM US Central Time.
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner with Support Specialists to investigate, troubleshoot,
 
 fix
 
 , and resolve customer-reported technical issues.
 </li>
 <li>
 Diagnose root causes by analyzing application behavior, logs, and data.
 </li>
 <li>
 Implement
 
 code fixes in .NET-based applications
 
 for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
 </li>
 <li>
 Write and execute
 
 SQL queries
 
 , including safe
 
 bulk operations
 
 (updates/inserts) to correct data issues when required.
 </li>
 <li>
 Reproduce issues in lower environments and validate fixes before deployment.
 </li>
 <li>
 Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
 </li>
 <li>
 Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
 </li>
 <li>
 Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
 </li>
 <li>
 Document fixes, root causes, and preventive steps in internal knowledge bases.
 </li>
 <li>
 Participate in shift handovers to ensure continuity across time zones.
 </li>
 <li>
 Continuously build technical expertise in the product, platform, and support tooling
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 
 0-2 years of professional experience
 
 in technical support, application support, or software engineering.
 </li>
 <li>
 Working knowledge of
 
 .NET / C#
 
 , including debugging, fixing bugs, and understanding application flow.
 </li>
 <li>
 Strong
 
 SQL skills
 
 , including:
 </li>
 <ul>
 <li>
 Writing queries with joins and filters
 </li>
 <li>
 Data analysis and validation
 </li>
 <li>
 Experience or exposure to
 
 bulk operations
 
 with attention to safety and data integrity
 </li>
 </ul>
 <li>
 Solid troubleshooting and analytical problem-solving skills.
 </li>
 <li>
 Strong sense of
 
 ownership and accountability
 
 for customer-impacting issues.
 </li>
 <li>
 Good written and verbal
 
 communication skills
 
 in English.
 </li>
 <li>
 Ability to work responsibly with production systems and follow change-management processes.
 </li>
 <li>
 Willingness to work
 
 4:00 AM - 1:00 PM PKT
 
 to support U.S. evening operations.
 </li>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience contributing bug fixes in a production environment.
 </li>
 <li>
 Familiarity with REST APIs and debugging API-related issues.
 </li>
 <li>
 Exposure to CI/CD pipelines and code review processes.
 </li>
 <li>
 Experience with ticketing systems (Zendesk, Jira, Freshdesk).
 </li>
 <li>
 Basic understanding of cloud platforms (Azure preferred).
 </li>
 <li>
 Prior SaaS or customer-facing technical experience.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 We're driven by purpose, fueled by high energy, and committed to helping our people grow.
 
 
 We offer:
 
 <ul>
 <li>
 Competitive salary aligned with the Karachi market
 </li>
 <li>
 Paid time off and company holidays
 </li>
 <li>
 Medical insurance coverage
 </li>
 <li>
 Real ownership of production issues and meaningful technical work
 </li>
 <li>
 Mentorship from experienced engineers
 </li>
 <li>
 Clear career progression
 </li>
 <li>
 Supportive, collaborative team culture
 </li>
 <li>
 Stable work schedule aligned with U.S. business needs
 </li>
 </ul>
 
 Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.
 
</div>

Support Engineer

ALBI

<div>We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
We are looking for a Support Engineer I to join our Karachi-based team. This is an entry-level / junior engineering role that works closely with Support Specialists and senior engineers to troubleshoot, fix, and resolve customer issues. You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
This position supports U.S. evening hours and requires working 4:00 AM &ndash; 1:00 PM Karachi time (with a 1-hour break), or approximately 5:00PM &ndash; 2:00AM US Central Time.
<h3 class="jobSectionHeader">Key Responsibilities</h3><ul>
<li>Partner with Support Specialists to investigate, troubleshoot, fix, and resolve customer-reported technical issues.
</li><li>Diagnose root causes by analyzing application behavior, logs, and data.
</li><li>Implement code fixes in .NET-based applications for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
</li><li>Write and execute SQL queries, including safe bulk operations (updates/inserts) to correct data issues when required.
</li><li>Reproduce issues in lower environments and validate fixes before deployment.
</li><li>Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
</li><li>Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
</li><li>Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
</li><li>Document fixes, root causes, and preventive steps in internal knowledge bases.
</li><li>Participate in shift handovers to ensure continuity across time zones.
</li><li>Continuously build technical expertise in the product, platform, and support tooling.</li>
</ul>
Requirements<ul>
<li>
0&ndash;2 years of professional experience in technical support, application support, or software engineering.
</li><li>Working knowledge of .NET / C#, including debugging, fixing bugs, and understanding application flow.
</li><li>Strong SQL skills, including:
</li><li><ul><li>Writing queries with joins and filters
</li><li>Data analysis and validation
</li><li>Experience or exposure to bulk operations with attention to safety and data integrity
</li></ul></li><li>Solid troubleshooting and analytical problem-solving skills.
</li><li>Strong sense of ownership and accountability for customer-impacting issues.
</li><li>Good written and verbal communication skills in English.
</li><li>Ability to work responsibly with production systems and follow change-management processes.
</li><li>Willingness to work 4:00 AM &ndash; 1:00 PM PKT to support U.S. evening operations.
</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
</li></ul><h3 class="jobSectionHeader">Nice to Have</h3><ul>
<li>Experience contributing bug fixes in a production environment.
</li><li>Familiarity with REST APIs and debugging API-related issues.
</li><li>Exposure to CI/CD pipelines and code review processes.
</li><li>Experience with ticketing systems (Zendesk, Jira, Freshdesk).
</li><li>Basic understanding of cloud platforms (Azure preferred).
</li><li>Prior SaaS or customer-facing technical experience.
</li></ul>Benefits
We&rsquo;re driven by purpose, fueled by high energy, and committed to helping our people grow.
We offer:<ul>
<li>
Competitive salary aligned with the Karachi market
</li><li>Paid time off and company holidays
</li><li>Medical insurance coverage
</li><li>Real ownership of production issues and meaningful technical work
</li><li>Mentorship from experienced engineers
</li><li>Clear career progression</li>
<li>Supportive, collaborative team culture
</li><li>Stable work schedule aligned with U.S. business needs
</li></ul>Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.</div>

Explore 1471+ Technical support engineer in Charge Jobs In Charge Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.

1471 technical support engineer jobs IN Charge Jobs In Charge Jobs In Karachi

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