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fstd support technician ii Jobs in Sharjah

fstd support technician ii

technical support engineer

gistec

gistec, a leading provider of GIS solutions and the official distributor of Esri in the UAE, is seeking a skilled IT Support Engineer to join our internal IT team. This role is ideal for someone with a strong technical background who can manage and support our IT infrastructure&mdash;including networks, servers, cloud systems, and user support&mdash;to ensure seamless day-to-day operations.Job Summary:We are looking for a hands-on IT Support Engineer who can manage and support the full IT environment - from systems, networking and servers to cloud and user support. You&rsquo;ll work closely with our IT team, and will be responsible for running day-to-day IT operations independently.Key Responsibilities:<ul><li>Networking &ndash; LAN/WiFi/WAN, switches, firewalls (Sophos &amp; Fortinet), IPSec tunnels, monitoring &amp; troubleshooting</li><li>Avaya telephony &amp; PABX &ndash; phones, switches, connectivity</li><li>Server rack &amp; cabling &ndash; patch panels, cabling, rack management</li></ul>IT assets &ndash; laptops, mobiles, monitors, peripherals, hardware lifecycle<ul><li>Cloud &amp; local VMs &ndash; provisioning, monitoring, optimization, troubleshooting</li><li>Licensing &amp; subscriptions &ndash; renewals, compliance, vendor coordination</li><li>Access management &ndash; user permissions, security enforcement</li><li>Procurement &amp; vendor management &ndash; IT purchases, contracts, negotiation</li><li>Microsoft 365 &ndash; Exchange Online, SharePoint, OneDrive, Teams</li><li>Security &ndash; spam/email filtering, BitLocker, encryption, backups, FTP storage</li><li>User support &ndash; Teams &amp; Outlook troubleshooting, meeting rooms (Logitech, Poly, conferencing)</li><li>Documentation &ndash; maintain IT records, asset inventory, incident logs</li><li>Security awareness &ndash; communicate and enforce IT security practices</li></ul>Qualifications<ul><li>3&ndash;5 years&rsquo; experience in IT support / system administration</li><li>Strong knowledge of Microsoft 365 &amp; Windows Server</li><li>Hands-on experience with firewalls (Sophos/Fortinet), networks &amp; VMs</li><li>Problem-solving &amp; troubleshooting skills across IT infrastructure</li><li>Bachelor's degree in information technology, or related field</li></ul>Preferred Certifications (Optional):<ul><li>Microsoft Certifications</li><li>Cisco CCNA</li></ul>Job Type: Full-timeExperience:<ul><li>firewall and switches: 2 years (Required)</li><li>windows server: 2 years (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>

IT Support Engineer

STYRO Insulation Mat. Ind. LLC

The Application Engineer / Draftsman will be responsible for providing hands-on technical support across multiple systems, including EIFS, Styro EDFS, and Roof Systems. The role requires preparing and managing samples, conducting research for material selection, coordinating with testing laboratories, and ensuring compliance with relevant standards. This position also plays a key role in supporting marketing, training, and project mock-ups to enhance product performance and market reach.Key Responsibilities<ul><li>Prepare product samples for EIFS, Styro EDFS, and Roof Systems for client submissions, events, and project demonstrations.</li><li>Conduct indicative tests in-house and prepare samples for third-party fire testing and performance validation.</li><li>Arrange and maintain marketing samples for exhibitions, events, and customer presentations.</li><li>Perform research on material selection for different applications to ensure best performance, durability, and compliance.</li><li>Collaborate with suppliers and R&amp;D teams to identify new technologies, materials, and innovative solutions.</li><li>Follow up with testing laboratories for material performance, fire resistance, and system certifications.</li><li>Support the technical team in preparing compliance statements, technical submittals, and reports in line with project and regulatory requirements.</li><li>Prepare and execute mock-ups at project sites to demonstrate system application and performance.</li><li>Provide on-site technical support during trials and system implementation.</li><li>Conduct training sessions for applicators, contractors, and partners on EIFS, Styro EDFS, and roof systems.</li><li>Provide technical presentations and &ldquo;lunch &amp; learn&rdquo; sessions for consultants, architects, and project stakeholders.</li><li>Work closely with the technical, sales, and marketing teams to align sample preparation, mock-ups, and testing with business requirements.</li><li>Provide feedback to the R&amp;D and product teams for continuous improvement based on field performance and testing results.</li><li>Create technical 2D &amp; 3D drawings using the optimum software e.g. AutoCAD, Solid Works, 3D Max, Maya based on given specifications and calculations from hand sketches, verbal instructions and site visits.</li><li>Seamlessly into the granting and working with managers design consultants and subcontractors, to produce and alter drawings.</li><li>Exhaustively reviewing and checking sketches and drawings for errors, before being sent to the next operation etc.</li></ul>Key Performance Indicators (KPIs)<ul><li>Timely preparation and delivery of samples for projects and events.</li><li>Number of tests successfully coordinated with external laboratories.</li><li>Effectiveness of mock-ups and training sessions delivered.</li><li>Compliance of systems with fire and regulatory standards.</li><li>Contribution to material research and innovative solutions.</li><li>Level of support provided to technical and marketing teams in achieving project.</li></ul>Job Type: Full-time

Draftsman / Application Engineer

Technical Engineer (Application Engineer / Draftsman)

OMA Pakistan Pvt Ltd

We are looking for UAE Nationals with valid Family Book to join our team!Job DetailsLocation : Sharjah, UAEQualification: High School/ GraduationJob Designation:<ul><li>Admin Executive</li><li>Software Support Engineer</li></ul>Working Hours : 9AM- 2:00 PM (Monday to Thursday)Job Types: Permanent, FresherPay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Are you willing to commute to Sharjah location for work?</li><li>Notice Period/ How soon can you join ?</li><li>Are you an Emirati/ UAE National with Family Book?</li><li>Are you comfortable to join with a salary of 5000 AED + Nafis?</li></ul>

Hiring - Emiratis / UAE Nationals

<div>
 Date: 14 Sept 2025
 
 
 Location:
 
 
 Sharjah, AE
 
 
 Company: Information Systems Associates - Sharjah (ISA-SHJ)
 
 
 
 Job Purpose
 
 
 
 To provide support services to end users through various channels as required. Troubleshoots and remediates issues impacting the operation of the technology infrastructure to ensure continuity of business. Installs, configures and monitors computer systems and networks for clients ensuring productivity is in line with set measures and clients adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 Drives the technical support team to carry out customer support properly and promptly, monitors servers and systems, takes ownership of reported issues, responds to enquiries, provides information
 
 
 and feedback ensuring problems are being recorded and tracked throughout the entire process.
 
 
 Maintains positive customer working relationships with stakeholders, business users, suppliers, vendors and other technical teams to ensure improvements in the products and services provided to ISA clients and to resolve any issues related to maintenance.
 
 
 Provides technical,non-technical support to clients, conducts analysis, diagnosis and troubleshoots systems, network, hardware,software faults and bugs to resolve problems considering system capacity, limitations, etc.
 
 
 applies metrics to monitor performance and measure key project criteria.
 
 
 Identifies resolutions to technical problems, carries out bug fixes for minor issues and applying patches channels unresolved issues in the right direction as necessary responds within agreed time limits to call-outs.
 
 
 Assists with the development and implementation of processes and service level agreements of incidents management and service request management.
 
 
 Assists technical experts in planning, evaluating, testing, and implementing new technology such as systems and platforms. Participates in different projects as required.
 
 
 
 Key Result Responsibilities-Continued
 
 
 
 Contributes to the creation of support knowledge base by developing and communicating IT support manuals, technical notes and articles to clients in line with SLAs.
 
 
 Utilizes different communication channels to support or guide end users on the different enquiries and problems raised, these channels include personal visits, telephone calls, emails, web, chat etc.
 
 
 Ensures proper recording and closure of all claims generates timely reports of different nature to capture support services activities.
 
 
 Installs, configures, monitors and maintains computer hardware operating systems, applications and networks, replaces parts and upgrades existing ones when and as needed in line with agreed SLAs.
 
 
 Supports the roll out of new applications where applicable sets up new users accounts, profiles and passwords. Supports the clients during CR implementation UAT and Training.
 
 
 Assists in establishing and maintaining a complete and accurate record of all IT assets within ISA.
 
 
 Establishes and maintains security, integrity, and business continuity controls and documents.
 
 
 Responds positively to operational needs by being on call available for critical systems 24x7 support.
 
 
 Performs any other additional duties as directed by the line manager.
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Bachelor Degree in Computer Engineering,Computer Science,Information Technology.
 
 
 ITIL Certified.
 
 
 CCNP,CCIE,companys performanceion.
 
 
 Fluent in English Language.
 
 
 
 Work Experience
 
 
 
 5,6 years in IT Infrastructure support, service desk, 24x7 critical operations preferably in aviation.
 
 
 This job requires occasional duty travel for training and implementation purposes.
 
 
 Proven record in implementing and monitoring infrastructure projects.
 
 
 Proven skills in carrying out bug fixes for minor issues and applying patches Java, J2ee, Oracle database, Spring, Hibernate, Struts 2, Jquery, javascript, Jboss &amp; tomcat as application servers, unit testing, etc.
 
 
 Holistic IT Knowledge in heterogeneous technology environments experience with different types of end to end technology stacks.
 
 
 Experienced in managing operations and technology platforms both internally and externally hosted.
 
 
 Proven skills in analyzing data, identifying pitfalls and recommending solutions.
 
 
 Possesses effective persuasive, negotiation, problem solving and decision making skills.
 
 
 Employs technical expertise and interpersonal skills to execute new initiatives and achieve companys objectives.
 
 
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
</div>

IT Analyst

MENA-Water

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.
 </li>
 <li>
 Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.
 </li>
 <li>
 Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.
 </li>
 <li>
 Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.
 </li>
 <li>
 Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.
 </li>
 <li>
 Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.
 </li>
 <li>
 Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.
 </li>
 <li>
 Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.
 
 
 </li>
 </ul>
 
 Key Generic Skills
 
 
 
 <ul>
 <li>
 Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.
 </li>
 <li>
 Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.
 </li>
 <li>
 Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.
 </li>
 <li>
 Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.
 </li>
 <li>
 Flexibility: Willingness to travel and work outside regular business hours as needed.
 
 
 </li>
 </ul>
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.
 </li>
 <li>
 Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.
 </li>
 </ul>
</div>

Waste Water Treatment Service Advisor

TECHNICAL&amp; DESIGN ENGINEER<ul><li>Receives the enquiries from Specifications Engineer then conducts proper design and technical calculation to meet the requirement of the projects and submittals.</li><li>Finds new applications from enquiries and send it to marketing/pre-sales if required (technical cross-marketing)</li><li>Provides the required support for mock-ups and samples.</li><li>Sends clarifications to the clients directly if required.</li><li>Prepares Method of Fixation &ldquo;MOF&rdquo; (drawings).</li><li>Prepares Method of Statement &ldquo;MOS&rdquo; (typed).</li><li>Replaces the competing materials with EPS.</li><li>Gives instructions to the draftsman to finalize the drawing.</li><li>Requests the Specifications Engineer to send the proposal to sales for quotation</li><li>Provides new catalogues that reflect a strong technical base.</li><li>Updates the load/design calculation for several applications (void filling/ landscaping/ planters/ ramps/ etc.).</li><li>Attends the technical meetings as required.</li><li>Sends the sample/mock-up request to QAQC to finish it and get it ready.</li><li>Supports the Salesman technically as required.</li><li>Performs any other task as requested by Technical Manager.</li></ul>Qualifications<ul><li>Structural/Civil Engineer bachelor degree</li><li>Two years of Experience in similar role</li><li>Proficient knowledge in Revit, Solid Works and Auto CAD Software</li><li>Excellent Communication and presentation skills in English and Arabic</li></ul>Job Types: Full-time, Contract

Technical & Design Engineer

Explore 382+ Technical support engineer in Sharjah this October. Find roles across top companies and apply now to boost your career.