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technical support specialist

American University of Sharjah

<div>
 <strong>
  Post:
 </strong>
 Part-Time IT Specialist
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 <strong>
  Position Summary
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  <br/>
 </strong>
 The P/T IT Support Specialist delivers high-quality IT assistance to faculty, staff, and students, combining technical expertise with exceptional customer service. This front-line role ensures smooth IT operations across the university by resolving issues, providing guidance, and maintaining IT systems.
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  Job Responsibilities
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 </strong>
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  <li>
   Provide high-quality, user-focused support services to students, faculty, and staff by following best practices in IT service management.
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   Ensure timely resolution and minimal impact on operations by prioritizing requests and incidents.
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   Proactively manage IT support requests and incidents to maintain business continuity and minimize operational disruption through effective prioritization and resolution.
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   Manage and support endpoint devices (Windows, Mac, Linux), automate desktop deployment solutions, and provide support for application virtualization.
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   Deliver IT orientation sessions and workshops to staff and faculty on classroom technologies and applications.
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   Deliver high-quality services in collaboration with internal IT teams (Infrastructure, Applications, InfoSec, and Network).
  </li>
  <li>
   Troubleshoot and resolve technical issues involving LMS, productivity tools, operating systems, hardware, software, academic services, local networks (wired and wireless), video conferencing and collaboration tools, video streaming, digital technologies, lecture capture, Google Workspace, Office 365, and other educational technologies.
  </li>
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   Create and maintain documentation, such as knowledge bases, standard operating procedures (SOPs), and deployment checklists.
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   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Skills Required
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 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
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   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications And Skills
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  <br/>
 </strong>
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  Minimum Five years of relevant experience in a similar function/role.
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  Skills &amp; Competencies:
 </li>
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   Experience in a higher education IT environment.
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   Ability to work collaboratively within a team and effectively with faculty, staff, and students on the use of technology.
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   Ability to effectively prioritize and execute tasks in a high-demand environment.
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   Strong problem-solving and analytical skills.
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   Technical Skills:
  </li>
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   Good working knowledge of Windows, macOS, Linux, and academic software.
  </li>
  <li>
   Knowledge of academic technologies (e.g., LMS, lecture capture systems).
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   Familiarity with IoT, AI, big data analytics, cloud computing, R, and Python.
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   Proven experience with automated desktop deployment solutions.
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  </li>
 </ul>
 <strong>
  How To Apply
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  <br/>
 </strong>
 <ul>
  <li>
   Interested applicants should fill out the form.
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   AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
  </li>
  <li>
   AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one&rsquo;s qualifications.
  </li>
 </ul>
</div>


Part-Time IT Specialist

Mena Water FZC

<div><div><b>Key Responsibilities:</b></div><ul><li><b>
Customer Support</b>: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.</li><li><b>
Technical Assistance</b>: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.</li><li><b>
Maintenance and Repairs</b>: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.</li><li><b>
Documentation</b>: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.</li><li><b>
Training and Guidance</b>: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.</li><li><b>
Quality Assurance</b>: Ensure all service activities meet company quality standards and customer expectations.</li><li><b>
Inventory Management</b>: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.</li><li><b>
Continuous Improvement</b>: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.</li></ul><div><br>
<b>
Key Generic Skills:</b></div><ul><li><b>
Technical Skills</b>: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.</li><li><b>
Customer Service</b>: Excellent communication and interpersonal skills, with a customer-centric approach.</li><li><b>
Problem-Solving</b>: Strong analytical and problem-solving abilities, with attention to detail.</li><li><b>
Team Player</b>: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.</li><li><b>
Flexibility</b>: Willingness to travel and work outside regular business hours as needed.</li></ul><div><br>
<b>
Qualification &amp; Experience:</b></div><ul><li><b>
Minimum Qualifications:</b> Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.</li><li><b>
Minimum Experience: </b>Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.</li></ul></div>

Electromechanical Service Advisor

NielsenIQ

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role is responsible for developing and delivering standardized and defined technical support in the area of Merchandising. As a Technical Support Consultant, you are the implementation partner of our customers and you are helping them to perform optimizations of customer specific processes according to their requirements.
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 <br/>
 During this phase of the customer relationship, you also provide the necessary technical support to ensure the stability of our solutions
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   Support our existing clients in any technical matters related to our software portfolio
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   Implementing and supporting our data model into SQL Server and Oracle environments
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   Ability to troubleshoot any kind of issues independently
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   Involvement in technical projects for existing software solutions and their integration in the customer environment
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   You support all project participants and project management with your expertise and the provision of solutions and customizations in time, in quality
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   Transfer projects into regular operations at the customer and support your colleagues and customers in support cases / escalations
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   Contribution with your expertise to technical groups where you are involved
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   Analyze client requirements and come up with technical solutions to match
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   Support the NielsenIQ sales team and analytics team with your technical competence, experience Build up a strong partnership with the defined customers and inspire the customers, in accordance with the contractual agreements
  </li>
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   Regularly updating merchandising software to the latest versions at clients
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   Delivering online and in-person training sessions on the use of merchandising software
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   Supporting the sales team with software demonstrations, technical deep-dives, and product overviews
  </li>
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   Reporting and monitoring software bugs via platforms such as ServiceNow, JIRA, and Spaceman UserVoice
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   Actively contributing to the collection and communication of development ideas to the Product Leadership team
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   Maintaining continuous collaboration with cross-functional teams: Sales, Product Leadership, and peers
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  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
 </strong>
 <ul>
  <li>
   Software support and administration skills
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  <li>
   Database experience in SQL Server and Oracle
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  <li>
   Strong Communication skills (Arabic and English)
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   Reliability and commitment to the project and support
  </li>
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   Patience and the will to find the solution to the problem that is necessary for the solution
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   Ability to work in a team and collaboratively with internal and external experts
  </li>
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   Very good understanding of customer issues with the aim of meeting customer needs
  </li>
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   Ability to build good relationships with external and internal stakeholders
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  </li>
 </ul>
 <strong>
  Additional Information
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  Our Benefits
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   Flexible working environment
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   Volunteer time off
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   LinkedIn Learning
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   Employee-Assistance-Program (EAP)
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  </li>
 </ul>
 <strong>
  About NIQ
  <br/>
  <br/>
 </strong>
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
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 For more information, visit NIQ.com
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 <br/>
 Want to keep up with our latest updates?
 <br/>
 <br/>
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 <br/>
 <br/>
 <strong>
  Our commitment to Diversity, Equity, and Inclusion
  <br/>
  <br/>
 </strong>
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>


Merchandising Services Customer Success Consultant

<div></div><div><div>About This Role</div><div></div><div><br>
Duties &amp; Responsibilities:</div><ul><li>
Support the Flight Simulator Training Devices and Cabin Crew Training Devices: Attend maintenance calls, device setup, conversions and demos, assist during SFTs / PVCs, perform snag clearance, etc&hellip;</li><li>
Independently perform the Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on the training devices and associated systems. Ensure that PMTs are carried out according to the standards, and signed off. Ensure that PMT raised deficiencies are followed up, actioned, and closed in a timely manner.</li><li>
Run recurrent QTGs. Perform low level troubleshooting of issues on the training devices, using schematics, and aircraft/device system documentation. Make use of the Maintenance Management System to record, track, and review all maintenance activities. Plan, supervise, and create reports for routine technical tasks.</li><li>
Provide On the Job Training of Simulator Technicians I, and Simulator Technical Assistants. Create, improve and update procedures and guidelines for routine technical tasks.</li><li>
Assist with recurrent updates of Nav DB, Terr DB, OIS &amp; EFB Charts, Documents, and Perf Data, as well as IOS Lesson Plan uploads, and troubleshooting. Keep the associated records up to date and available at all times.</li><li>
Accountable to maintain, keep track, and request consumable items and tools required to perform the Preventive Maintenance Tasks and Daily Readiness.</li><li>
Support logistics duties, including yearly inventories, re-arrangement of stores, packing, preparation for shipping, etc&hellip; Perform housekeeping functions, administrative functions, and other tasks to support the technical services group, as reasonably required.</li><li>
Comply with local &amp; global CAE Environmental Health &amp; Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&amp;S, and that of others who may be affected by his/her work.</li></ul><div></div><div>
Other Job-Related Skills/Background:</div><ul><li>
Technical College Diploma or Degree in Electronics, Electrical or Aviation Field and at least 3-5 years of related work experience.</li><li>
Good knowledge of the English Language, both spoken and written.</li><li>
Highly engaged and motivated individual.</li><li>
Customer oriented, and must be able to deal tactfully in sensitive situations.</li><li>
Good workmanship and strong contributor within a team environment.</li><li>
Demonstrate initiative and the ability to work under minimal supervision.</li><li>
Able to work flexible shifts, and adapt to changing work schedules and shift patterns.</li><li>
Suitable understanding of aircraft terminology and simulation training devices.</li><li>
Able to interpret schematics and other technical documents pertaining to simulation training devices.</li><li>
Able to perform Preventive Maintenance Tasks and Daily Readiness on simulation training devices.</li><li>
Must possess adequate troubleshooting skills of Electronic, Electric, Hydraulic, and Pneumatic systems.</li><li>
Able to provide On the Job Training to Junior Technicians.</li><li>
Able to use test equipment efficiently, and safely.</li><li>
Good computer skills with knowledge of the Microsoft Office suite (Word, Excel, etc&hellip;)</li><li>
Basic knowledge of computer networking.</li></ul><div></div><div>
Position Type</div>
Regular<div></div><div>
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.</div><div></div><div>
Equal Opportunity Employer</div><div></div><div><i>
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.</i></div><div></div><div><i>
If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at</i> <div>CAECarrieres-Careers@cae.com</div></div></div>

FSTD Support Technician II

Waste Water Treatment Service Advisor

Waste Water Treatment Service Engineer

Marriott International

<div><b>Additional Information</b>Four Points by Sheraton Sharjah<br>
<b>Job Number</b>25154214<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Four Points by Sheraton Sharjah, King Faisal Street, Sharjah, United Arab Emirates, United Arab Emirates, 61387<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique &ndash; and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

General Support Specialist

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