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technical support specialist

Mena Water FZC

<div><div>Qualification &amp; Experience:</div><ul><li>
Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.</li><li>
Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.</li></ul><div> 

Key Generic Skills:</div><ul><li>
Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.</li><li>
Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.</li><li>
Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.</li><li>
Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.</li><li>
Flexibility: Willingness to travel and work outside regular business hours as needed.</li></ul><div> 

Key Responsibilities:</div><ul><li>
Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.</li><li>
Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.</li><li>
Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.</li><li>
Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.</li><li>
Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.</li><li>
Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.</li><li>
Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.</li><li>
Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.</li></ul></div>

Electromechanical Service Engineer

<div><div>Key Responsibilities:</div><ul><li>
Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.</li><li>
Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.</li><li>
Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.</li><li>
Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.</li><li>
Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.</li><li>
Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.</li><li>
Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.</li><li>
Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.</li></ul><div> 

Key Generic Skills:</div><ul><li>
Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.</li><li>
Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.</li><li>
Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.</li><li>
Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.</li><li>
Flexibility: Willingness to travel and work outside regular business hours as needed.</li></ul><div> 

Qualification &amp; Experience:</div><ul><li>
Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.</li><li>
Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.</li></ul></div>

Service Advisor - Waste Water Treatment

MENA-Water

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.
 </li>
 <li>
 Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.
 </li>
 <li>
 Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.
 </li>
 <li>
 Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.
 </li>
 <li>
 Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.
 </li>
 <li>
 Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.
 </li>
 <li>
 Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.
 </li>
 <li>
 Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.
 
 
 </li>
 </ul>
 
 Key Generic Skills
 
 
 
 <ul>
 <li>
 Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.
 </li>
 <li>
 Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.
 </li>
 <li>
 Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.
 </li>
 <li>
 Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.
 </li>
 <li>
 Flexibility: Willingness to travel and work outside regular business hours as needed.
 
 
 </li>
 </ul>
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.
 </li>
 <li>
 Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.
 </li>
 </ul>
</div>

NMC Health plc

<div><ul><li>Develop and maintain a learning culture amongst nurses, particularly in the specialist field in which they work.
</li><li>Be an expert registered nurse s with advanced education, training or certification in their specialized area of practice. Specialty practice may be defined by population, clinical setting a disease/medical subspecialty and type of care or type of problem.
</li><li>Be a role model and always seek to improve the safety and quality of care delivered to patients in the specialist field.
</li><li>Be a member of the interprofessional team as a subject matter expert in his/ her field of specialization.
</li><li>Support and lead audit and data collection in their area of specialisation for KPIs and benchmarking.
</li><li>Support the nurse educator with training programs, training needs analysis within the specialised field.
</li><li>Support patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li>Develops problem solving and decision-making skills.
</li><li>Serves as a resource person regarding policy, procedure, and standards.
</li><li>Conduct Infection Control link nurses&rsquo; meetings, prepare Minutes and submit to Head of PCID for approval.
</li><li>Develop, revise, and implement plans to facilitate goal attainment Values differences by listening to and appreciating others&rsquo; points of view.
</li><li>Establish quality criteria, identify and maintain Key Performance Indicators against which infection control practice can be measured in line with evidence-based data and standards set by CDC and JCI.
</li><li>Recommend space, technology, equipment, staffing and other resources needed by the department or service.</li></ul></div>
 <div><div>Specialized Nurse (Infection Control Nurse) will:
 
<ul><li>Develop and maintain a learning culture amongst nurses, particularly in the specialist field in which they work.
</li><li>Be an expert registered nurses with advanced education, training or certification in their specialized area of practice. Specialty practice may be defined by population, clinical setting a disease/medical subspecialty and type of care or type of problem.
</li><li>Be a role model and always seek to improve the safety and quality of care delivered to patients in the specialist field.
</li><li>Be a member of the interprofessional team as a subject matter expert in his/ her field of specialization.
</li><li>Support and lead audit and data collection in their area of specialisation for KPIs and benchmarking.
</li><li>Support the nurse educator with training programs, training needs analysis within the specialised field.
</li><li>Support patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li>Develops problem solving and decision-making skills.
</li><li>Serves as a resource person regarding policy, procedure, and standards.
</li><li>Conduct Infection Control link nurses&rsquo; meetings, prepare Minutes and submit to Head of PCID for approval.
</li><li>Develop, revise, and implement plans to facilitate goal attainment Values differences by listening to and appreciating others&rsquo; points of view.
</li><li>Establish quality criteria, identify and maintain Key Performance Indicators against which infection control practice can be measured in line with evidence-based data and standards set by CDC and JCI.
</li><li>Recommend space, technology, equipment, staffing and other resources needed by the department or service.
</li></ul></div>OPERATIONAL
<ul><li>Ensures that all infection prevention and control policies, guidelines and protocols are evidence based and are updated as required.
</li><li>Implements an efficient surveillance programs system to facilitate the prompt identification of patients and staff with infection in line with NMC Royal Hospital Infection Control Program.
</li><li>Ensures that satisfactory structures are in place for the prevention and control of Infection
</li><li>Acts as specialist resource in providing infection prevention and control knowledge and expertise to healthcare staff.
</li></ul><ul><li>Coordinates and direct daily infection prevention and control practices.
</li><li>Advise on isolation and cohort methods and supervise the implementation of such techniques in specific situations.
</li><li>Maintain effective communication structures and networks which ensure that infection prevention and control information is conveyed effectively.
</li><li>Make recommendations for change and improvements in infection prevention and control practice. Plan, negotiate, implement and evaluate any changes necessary.
</li><li>Promote good inter-professional teamwork.
</li><li>Ensure cost effectiveness is encompassed as criteria in all decision making relating to infection control.
</li><li>Implements health promotion strategies for patients in accordance with MOH.
</li><li>Collaborate with other members of the health care team in the hospital and ensure that a standardized approach to infection prevention control is maintained.
</li><li>Actively promotes best practice through Infection prevention and control Committees.
</li><li>Provides mentorship, preceptorship, teaching, facilitation and professional supervisory skills for nurses, midwives and other employees.
</li><li>Monitor and critically evaluate the practices and resources used through audit and risk management.
</li><li>Participate in the implementation and evaluation of interdisciplinary audit systems in relation to Infection Prevention and Control. Uses the outcomes of audit to improve service provision.
</li><li>Provide feedback through verbal and written reporting
</li><li>Evaluates equipment and products, which may impact on infection control practice and patient care.
</li><li>Develops cohesive links with other infection control nurse specialists in the MOH
</li><li>Preventive Medicine to ensure that infection prevention and control programs are in line with MOH.
</li><li>Collates and record relevant data and information and present progress reports on an ongoing basis as required.
</li><li>Coordinate Infection Prevention and Control Committee meetings and maintain all Meeting minutes. To provide accurate, timely and relevant information on control of infection as requested by the Infection Control Committee and others as appropriate.
</li><li>Prepare an annual programme and report it in PCI Committee.
</li><li>Advises and participates in the procurement, commissioning, tendering and purchasing of patient care and medical equipment as pertaining to infection Prevention and control.
</li><li>Participate in quality improvement initiative for the enhancement of patient care.
</li><li>Supports administration with employee health databases, maintains complete and accurate employee health records.
</li><li>Ensures vaccination of staff, follow up on infectious diseases, sharp injuries, potential exposure of blood/body fluid/chemical.
</li><li>Reports any untoward incident or accident on the hospital premises involving a patient, visitor or staff member.
</li><li>Conduct risk assessments at least annually and as needed.
</li><li>Designs, implements and evaluates programs of infection prevention and control education, which meet the needs of all healthcare staff during orientation and annually thereafter. Maintain training records of employees.
</li><li>Participates as a member of various Committees and advises them in relation to Infection Prevention and Control
</li><li>Provides advice on the safe decontamination of reusable surgical instruments and medical devices as part of a multidisciplinary team.
</li><li>Provide an ongoing educational resource on Infection Prevention and Control to meet the identified needs of staff.
</li><li>Liaise with the project development/technical services teams on issues pertinent to Infection prevention and control.
</li><li>Ensures Preventive Medicine is informed of any communicable disease as specified in Federal Law.
</li></ul><div>Patient and Family Education
 
<ul><li>Evaluate patients admitted with a communicable disease to determine adequate control of patient management to prevent disease transmission in the hospital. This could include a consult with patients, families, caregivers and visitors by Infection Control.
</li><li>If the patient is discharged while still able to transmit the disease, ensure that he/she is provided information necessary so that he/she can control transmission in the home and community</li></ul></div></div>
 <div><ul><li>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
</li><li>Hold a valid American Heart Association Basic Life Support Provider card.
</li><li>Hold a post-graduate specialist qualification, diploma, degree, or masters in the specialty.
</li><li>Manage their own professional re-licensure.
</li><li>Be willing to work across departments when necessary.
</li><li>Be able to communicate clearly and effectively in English (spoken and written)
</li><li>Have previous experience within the specialist field.
</li><li>Have completed the relevant competencies within the specialist field.</li></ul></div>

Infection Preventionist

GSSTech Group

<div>Job Purpose
The Information Security - Specialist will report directly to the Information Security Manager and will be responsible for implementing and managing security measures to protect the Bank's information assets. This role focuses on proactive threat detection, incident response, and vulnerability management across all technology domains, including endpoints and cloud environments. In collaboration with IS management, the Specialist will identify gaps in existing information security policies, standards, guidelines, and procedures, recommending updates to ensure alignment with regulatory requirements, industry best practices, and leading security standards.
JOB CONTEXT/ DIMENSIONS The IS Specialist will be responsible for overseeing security technologies like Cloud Security, DLP, Kubernetes, API security, SIEM and EDR, and ensuring compliance with standards and policies. Responsibilities include managing incident response, performing risk assessments, and optimizing security tools across cloud and network environments. The position requires collaboration with internal teams and external stakeholders to enhance security posture and mitigate threats.
Duties and Responsibilities:
a) Assist in developing and implementing the information security strategy and roadmap across all security technology domains.
b) Research and analyze security standards, systems, and authentication protocols, providing recommendations to IS management.
c) Review architectural security designs, Data flow and offer recommendations for approval by IS management.
d) Enforce security policies and control across cloud environments to ensure a secure infrastructure.
e) Manage and optimize CSPM tools to continuously monitor and enforce security best practices within cloud environments like Azure.
f) Lead cloud incident response efforts, investigating and addressing threats in real-time to mitigate potential security risk.
g) Lead the ongoing management of DLP technologies to protect sensitive data from unauthorized access and leakage.
h) Regularly review and update DLP policies to reflect changes in business needs, technologies, and regulatory requirements.
i) Identify and assess security risks in APIs and Kubernetes by evaluating access control, misconfigurations, and vulnerabilities.
j) Enforce security policies and controls for APIs and Kubernetes.
k) Oversee the management, optimization, and tuning of the SIEM platform to ensure effective security incident monitoring.
l) Conduct deep-dive investigations into security alerts and collaborate with teams to resolve incidents efficiently.
m) Conduct regular security audits and reviews to ensure compliance with internal policies and industry standards.
n) Manage the deployment and operational effectiveness of EDR solutions to monitor, detect, and respond to endpoint threats.
o) Lead incident response for security breaches, including investigation, containment, eradication, and recovery.
p) Provide post-incident analysis, identify lessons learned, and improve future response strategies.
q) Monitor the bank&rsquo;s networks for security breaches and investigate violations as they occur.
r) Advise IS management on emerging security trends and best practices, assist in updating security policies and procedures, and support departments in investigating breaches and pursuing disciplinary or legal actions as needed.
s) Contribute to team efforts by accomplishing related results as needed.
t) Perform other duties as may be assigned by IS management.
Independence of Operation:
<ul><li>Work within framework of bank&rsquo;s information security policies, standards, guidelines and procedures as applicable.
</li><li>Work accomplishments will be reviewed by the Information Security Manager.
</li></ul>Requirements
Education Level Required:
<ul><li>Bachelor&rsquo;s degree in computer science, Network/ Cyber Security or related information technology field.
</li><li>Professional / Technical Qualifications / Diplomas: Platform specific (e.g., SIEM/ Networking/ Operating System) certifications.
</li><li>Security (e.g. SANS/ ISC2 / CEH/ CISSP) certifications</li>
</ul>
Experience:
8 - 10 years&rsquo; experience in Information Security or related field.
Information Security &ndash; Specialist
<ul><li>In-depth knowledge and understanding in information security and technology
</li></ul>infrastructure, ensuring robust protection of systems and applications.
<ul><li>Expertise in enforcing cloud security policies, IAM configurations, and data
</li></ul>protection practices to ensure a secure infrastructure.
<ul><li>Proficient in managing and optimizing CSPM tools to continuously monitor
</li></ul>and enforce security best practices.
<ul><li>Experienced in reviewing and enhancing security configurations and
</li></ul>architectures to align with industry best practices and compliance
requirements.
<ul><li>Proficient in managing API and Kubernetes security policies, including
</li></ul>implementing posture management, access controls, encryption, and
continuous monitoring to ensure a secure environment.
<ul><li>Skilled in conducting thorough vulnerability assessments and comprehensive
</li></ul>risk analyses, prioritizing risks and implementing remediation strategies to
secure systems.
<ul><li>Proficiency in configuring and managing DLP tools, data classification, policy
</li></ul>enforcement, risk assessment, compliance knowledge, and integrating with
security systems to prevent unauthorized data loss.
<ul><li>Skilled in configuring, optimizing, and managing Security Information and
</li></ul>Event Management (SIEM), EDR, DAM platforms for real-time threat
detection and effective incident response.
<ul><li>Committed to enhancing organizational security posture through ongoing
</li></ul>monitoring, assessment, and optimization of security tools and processes.
<ul><li>Demonstrates innovative thinking by exploring alternative approaches and
</li></ul>developing conceptual frameworks to address complex security challenges.
<ul><li>Possesses strong communication skills, capable of conveying complex security
</li></ul>concepts to senior non-technical stakeholders in clear, jargon-free language.
<ul><li>Adept at managing multiple concurrent projects, effectively prioritizing tasks
</li></ul>to meet organizational demands and deadlines.</div>

Information Security - Specialist (Operations)

Petrofac

<div>
 
 Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world&rsquo;s leading energy companies.
 
 
 
 We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.
 
 
 The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.
 
 
 This is an exciting time to join us on this journey.
 
 
 We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.
 
 
 
 Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?
 
 
 
 
 JOB TITLE: SENIOR ENGINEER - STRUCTURAL (OFFSHORE)- JACKET
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review ITB (Invitation to Bid) documents and provide technical support to proposal engineering team. Identify software requirements for the project.
 </li>
 <li>
 Identify specialized studies/ subcontract packages requirements and prepare Scope of work.
 </li>
 <li>
 Ensure structural design related scope is well understood and captured for cost and schedule purposes.
 </li>
 <li>
 Perform responsibility of a Lead Engineer on projects. Review contract requirements for project execution, organise the preparation of Technical Document Register.
 </li>
 <li>
 Determine methods and solutions for complex engineering problems in tandem with the technical specialist and select the most efficient and economical manner in meeting the objectives.
 </li>
 <li>
 Coordinate with projects/planning on project time schedules.
 </li>
 <li>
 Develop manpower charts and schedules.
 </li>
 <li>
 Supervise and provide guidance in the development of plot plans, engineering drawings and technical documents issued for IDC&rsquo;s and the integration of other engineering discipline data inputs. Supervise the review of design calculations.
 </li>
 <li>
 Direct the preparation of technical inquiry requests (Inquiry Requisitions) to vendors, participate in the technical evaluation of vendor bid offers. Direct and provide guidance in the Technical Bid Evaluations (TBE).
 </li>
 <li>
 Direct and monitor Material Take off (MTO) activities.
 </li>
 <li>
 Participate and present in 3D Model review/Constructability/Installation workshops for assigned projects as required.
 </li>
 <li>
 Ensure strict compliance with Company&rsquo;s ISO Quality procedures.
 
 
 </li>
 </ul>
 
 Essential Qualifications And Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree with a minimum of 10 &amp; above years offshore structural design experience preferable from a background in working for consultancy or Engineering organizations in the EPC.
 </li>
 <li>
 Experience in SESAM &ndash; Compulsory &ndash; worked in minimum 1 Project in SESAM.
 </li>
 <li>
 Experience in Stress Skin Design / Hull type Design of Topside is preferred.
 </li>
 <li>
 EPC Experience in Offshore Jobs &ndash; Minimum 1 Project.
 </li>
 <li>
 Knowledge in EN/DNV/ISO/Norsok Codes - Compulsory.
 
 
 </li>
 </ul>
 Additional Information
 
 
</div>

Senior Engineer - Civil & Structural

Jana Dubai Tr. Co. LLC.

Company DescriptionJANA DUBAI is a modern trading company specializing in the furniture field. We are distinguished by our professional touch, high-quality products, and reliable services. We manufacture laboratory furniture, educational furniture, office furniture, hall furniture, fume hoods, chemical storage cabinets, and laboratory equipment accessories. We also provide installation and after-sales services.Location: Al Majaz 3, SharjahWorking Days: 6 days per weekWorking Hours: 8 am to 2 pmJob Description &mdash; Creative Marketing SpecialistAs a key player in our marketing team, you will lead the development of high-impact marketing assets &mdash; including corporate videos, digital content, and website visuals &mdash; that showcase our capabilities, products, and innovation.What You&rsquo;ll Do:<ul><li>Design and produce marketing materials such as product videos, digital brochures, and website content.</li><li>Manage and maintain the company&rsquo;s digital portfolio and web presence.</li><li>Collaborate with internal teams to translate technical information into clear, engaging content.</li><li>Ensure brand consistency across all visual and written communications.</li><li>Support trade shows, product launches, and digital campaigns with creative content.</li></ul>What We're Looking For:<ul><li>Proven experience in creative marketing, content creation, or multimedia design</li><li>Strong skills in Adobe Creative Suite, video editing software, and CMS platforms.</li><li>Excellent storytelling ability &mdash; both visually and through copy.</li><li>A portfolio showcasing web design, video production, or other creative marketing projects.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li></ul>Job Types: Temporary, Contract Contract length: 4 monthsPay: From AED1,800.00 per month

Creative Marketing Specialist

Explore 301+ Technical support specialist in Sharjah this October. Find roles across top companies and apply now to boost your career.

301 technical support specialist jobs IN Sharjah

Electromechanical Service Engineer

Service Advisor - Waste Water Treatment

Service Advisor - Waste Water Treatment

Infection Preventionist

Information Security - Specialist (Operations)

Senior Engineer - Civil & Structural

Creative Marketing Specialist