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tele-sales manager

tele sales manager

Braxtone Group

<div>
 
 Role Purpose
 
 
 
 Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Unit Setup
 </li>
 <li>
 Establish the telesales division structure, staffing, and performance framework.
 </li>
 <li>
 Develop operational workflows covering data intake, qualification, lead management, and sales conversion.
 </li>
 <li>
 Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.
 </li>
 <li>
 Data &amp; Lead Management
 </li>
 <li>
 Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.
 </li>
 <li>
 Supervise data cleaning, enrichment, and qualification processes through lead generation agents.
 </li>
 <li>
 Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.
 </li>
 <li>
 Lead Generation &amp; Automation
 </li>
 <li>
 Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.
 </li>
 <li>
 Design and oversee the automation of lead scoring, segmentation, and pipeline movement.
 </li>
 <li>
 Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.
 </li>
 <li>
 Telesales Operations
 </li>
 <li>
 Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.
 </li>
 <li>
 Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.
 </li>
 <li>
 Annual training program for the Telesales team
 </li>
 <li>
 Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.
 </li>
 <li>
 Performance &amp; Reporting
 </li>
 <li>
 Analyze conversion metrics, agent productivity, and campaign effectiveness.
 </li>
 <li>
 Generate performance reports and actionable insights for management.
 </li>
 <li>
 Recommend process or technology improvements to increase efficiency and customer satisfaction.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Insurance, or a related field.
 </li>
 <li>
 Certification in telesales management or CRM systems (preferred).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5&ndash;7 years of experience in telesales management within insurance or financial services.
 </li>
 <li>
 Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.
 </li>
 <li>
 Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent leadership and team development skills.
 </li>
 <li>
 Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).
 </li>
 <li>
 Analytical mindset with experience using dashboards, metrics, and performance tools.
 </li>
 <li>
 Fluent in English. Arabic is an advantage.
 </li>
 <li>
 Strong communication, motivational, and coaching skills.
 
 
 </li>
 </ul>
 
 KPIs / Success Metrics
 
 
 
 <ul>
 <li>
 Growth in qualified lead volume.
 </li>
 <li>
 Lead-to-sale conversion rate.
 </li>
 <li>
 Cost per acquisition.
 </li>
 <li>
 Agent productivity (calls per day, talk time, conversion).
 </li>
 <li>
 Database growth and renewal retention rates.
 </li>
 </ul>
</div>

Tele-sales Manager

Role Purpose:Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.&nbsp;Key Responsibilities1. Business Unit Setup<ul><li>Establish the telesales division structure, staffing, and performance framework.</li><li>Develop operational workflows covering data intake, qualification, lead management, and sales conversion.</li><li>Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.</li></ul>2. Data &amp; Lead Management<ul><li>Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.</li><li>Supervise data cleaning, enrichment, and qualification processes through lead generation agents.</li><li>Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.</li></ul>3. Lead Generation &amp; Automation<ul><li>Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.</li><li>Design and oversee the automation of lead scoring, segmentation, and pipeline movement.</li><li>Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.</li></ul>4. Telesales Operations<ul><li>Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.</li><li>Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.</li><li>Annual training program for the Telesales team</li><li>Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.</li></ul>5. Performance &amp; Reporting<ul><li>Analyze conversion metrics, agent productivity, and campaign effectiveness.</li><li>Generate performance reports and actionable insights for management.</li><li>Recommend process or technology improvements to increase efficiency and customer satisfaction.</li></ul>&nbsp;Candidate ProfileEducation:<ul><li>Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.</li><li>Certification in telesales management or CRM systems (preferred).</li></ul>Experience:<ul><li>Minimum 5–7 years of experience in telesales management within insurance or financial services.</li><li>Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.</li><li>Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.</li></ul>Skills &amp; Competencies:<ul><li>Excellent leadership and team development skills.</li><li>Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).</li><li>Analytical mindset with experience using dashboards, metrics, and performance tools.</li><li>Fluent in English. Arabic is an advantage.</li><li>Strong communication, motivational, and coaching skills.</li></ul>&nbsp;KPIs / Success Metrics<ul><li>Growth in qualified lead volume.</li><li>Lead-to-sale conversion rate.</li><li>Cost per acquisition.</li><li>Agent productivity (calls per day, talk time, conversion).</li><li>Database growth and renewal retention rates.</li></ul>

Bespoke Professionals

Role Overview Lead the Consumer Lines telesales unit to achieve revenue targets through strong customer retention, efficient lead conversion, and continuous database growth. You&rsquo;ll design and manage a data-driven, automated telesales operation that delivers consistent results.Key Responsibilities<ul><li>Set up and manage the telesales division structure, staffing, and KPIs.</li><li>Develop workflows for data intake, lead qualification, and sales conversion.</li><li>Build and maintain a steady data funnel through partnerships and campaigns.</li><li>Oversee data cleaning, enrichment, and CRM automation (tracking, scoring, renewals).</li><li>Manage telesales agents handling renewals and new sales, ensuring high conversion.</li><li>Create effective scripts, objection-handling guides, and training programs.</li><li>Monitor performance, analyze metrics, and recommend process improvements.</li><li>Ensure compliance with PDPL and data privacy standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or Insurance.</li><li>good experience in telesales management experience in insurance or financial services.</li><li>Proven success leading a telesales operation (preferably motor insurance).</li><li>Strong CRM and automation knowledge (HubSpot, Zoho, Salesforce, etc.).</li><li>Excellent leadership, communication, and analytical skills.</li><li>English fluency; Arabic is an advantage.</li></ul>KPIs<ul><li>Lead-to-sale conversion</li><li>Qualified lead growth </li><li>Agent productivity</li><li>Renewal retention</li></ul>Job Types: Full-time, Part-time, Permanent, TemporaryPay: BD600.000 - BD1,000.000 per monthApplication Question(s):<ul><li>How many years of experience do you have in managing a telesales team?</li><li>Have you ever set up or launched a telesales unit from scratch?</li><li>Do you have direct experience in insurance or financial services telesales?</li><li>Which CRM systems or automation tools have you worked with?</li><li>What was your average lead-to-sale conversion rate or target achievement in your previous role?</li><li>What&rsquo;s the largest telesales team you have managed and how did you measure their performance?</li></ul>

Tele-Sales Manager / Supervisor

starworld

Our growing company is seeking to hire a Sales Manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role is a plus. Sales Manager Responsibilities:<ul><li>Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.</li><li>Meeting planned sales goals.</li><li>Setting individual sales targets with the sales team.</li><li>Tracking sales goals and reporting results as necessary.</li><li>Overseeing the activities and performance of the sales team.</li><li>Coordinating with marketing on lead generation.</li><li>The ongoing training of your salespeople.</li><li>Developing your sales team through motivation, counseling and product knowledge education.</li><li>Promoting the organization and products.</li><li>Understand our ideal customers and how they relate to our products.</li></ul>Sales Manager Requirements:<ul><li>Bachelor&rsquo;s degree in business or related field.</li><li>Experience in planning and implementing sales strategies.</li><li>Experience in customer relationship management.</li><li>Experience managing and directing a sales team.</li><li>Excellent written and verbal communication skills.</li><li>Dedication to providing great customer service.</li><li>Ability to lead a sale team.</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per month

SALES MANAGER

Upbeatz Investments

Location: KSA Position: Business Development Manager (BDM) Employment Type: Full-timeAbout the Role: We are seeking a dynamic and result-driven Business Development Manager (BDM) to expand our client base and drive business growth in the Kingdom of Saudi Arabia. The ideal candidate will have a strong sales acumen, excellent communication skills, and the ability to build and maintain strong client relationships.Key Responsibilities:<ul><li>Identify new business opportunities and generate leads to achieve sales targets.</li><li>Build and maintain strong relationships with clients, partners, and stakeholders.</li><li>Prepare proposals, presentations, and contracts for prospective clients.</li><li>Monitor market trends, competitor activities, and customer needs.</li><li>Coordinate with internal teams to ensure timely delivery of solutions to clients.</li><li>Negotiate contracts and close deals in alignment with company policies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>Proven experience as a Business Development Manager or in a similar sales role (KSA experience preferred).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and meet sales targets.</li><li>Proficient in MS Office tools.</li><li>Willing to work in the KSA office.</li></ul>Benefits:<ul><li>Competitive salary with performance-based incentives</li><li>Good working environment</li><li>Career growth and development opportunities</li></ul>Job Type: Full-time

Business Development Manager (BDM). KSA

Junaid Perfumes

<div>
 
 
 Job Summary:
 
 
 
 The Area Sales Manager will be responsible for driving sales growth and enhancing brand presence across multiple retail locations. You will lead a team of store managers and sales associates, ensuring optimal performance and execution of sales strategies. Area Manager is a bridge between HQ and Stores to filter down the information with effective communication and execute at front level by ensure the compliance of all the processes, procedures and time to time launched new initiatives.
 
 
 
 &nbsp;
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 
 
 
 Sales Leadership:
 
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve regional targets.
 </li>
 <li>
 Monitor sales performance across stores, providing guidance and support.
 </li>
 <li>
 Driving sales and Align KPI with business Goals.
 </li>
 <li>
 Ensure region must deliver set target on a Monthly, Quarterly &amp; Yearly basis.
 </li>
 <li>
 Frequent Weekly Store visit along with Weekly Rota and Area Manager Visit Report execution and effective sales drive.
 </li>
 </ul>
 
 Monitoring and Update sales on Hourly and Daily basis.
 
 <ul>
 <li>
 Sales Analysis and Feedback mechanism on business performance.
 </li>
 <li>
 Store impact report must be share on a weekly basis.
 </li>
 <li>
 Ensuring Sampling process are being followed across all stores as per the guided timings
 </li>
 <li>
 Ensuring Testers &amp; Damages Process is followed 100% without fail.
 </li>
 </ul>
 
 
 
 
 
 Team Management:
 
 
 <ul>
 <li>
 Recruit, train, and mentor store management teams.
 </li>
 <li>
 Conduct regular performance reviews and set individual goals.
 </li>
 <li>
 Develop and implement department objectives, individual staff objectives along with KPIs and manage performance review and appraisal of subordinate staff based on these objectives by annually/quarterly.
 </li>
 <li>
 Schedule regular reviews (monthly, quarterly) to assess KPI performance.
 </li>
 <li>
 Use dashboards for visual representation and easy interpretation of data.
 </li>
 <li>
 Share KPI results with employees and involve them in discussions on performance improvement.
 </li>
 <li>
 Check on Staff Rotation and their individual performance.
 </li>
 <li>
 Staff Rotation based on performance (Including Store Managers).
 </li>
 <li>
 Specific Training on Selling Skills and Customer Service.
 </li>
 </ul>
 
 
 
 
 
 Market Analysis:
 
 
 <ul>
 <li>
 Analyze market trends and customer feedback to identify opportunities for growth.
 </li>
 <li>
 Adjust strategies based on competitive landscape and sales data.
 </li>
 <li>
 Stay abreast with competitor activities, new product launches, prevailing market trends and issues; analyze its impact towards the business in long run and devise strategies to counter any possible threat.
 </li>
 <li>
 Action Plan on customer feedback mechanism.
 </li>
 </ul>
 
 
 
 
 
 Inventory and Merchandising:
 
 
 <ul>
 <li>
 Ensure optimal inventory levels and effective visual merchandising.
 </li>
 <li>
 Collaborate with stores on promotional events and launches.
 </li>
 <li>
 Ensure 100% adherence to the Inventory process, Stock Receiving, Inter Store Transfer &amp; FIFO.
 </li>
 <li>
 100% Process adherence to Damage and Shrinkage Policy.
 </li>
 <li>
 Manage new product launches, promotional campaign planning and product management to increase revenue, and improve brand visibility and availability of product in the market.
 </li>
 <li>
 Process Adherence to Product display guideline &amp; New Product Launch.
 </li>
 <li>
 Collaborating with Regional Inventory team for Stock support.
 </li>
 </ul>
 
 
 
 
 
 Administrative Duties:
 
 
 <ul>
 <li>
 Responsible to conduct shop audit on monthly basis for respective region and report to RSM
 </li>
 <li>
 To ensure company policies, operational procedures and manuals are fully implemented.
 </li>
 <li>
 All communications from HQ to be taken seriously, and all company guidelines and policies to be religiously followed without any deviation of process.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Relationship Building:
 
 
 <ul>
 <li>
 Establish strong relationships with key clients and partners.
 </li>
 <li>
 Foster a culture of collaboration and communication among team members.
 </li>
 <li>
 Cost effective negotiation with Mall partners.
 </li>
 </ul>
 
 
 
 
 Qualification &amp; Experience
 
 
 
 
 
 Bachelor &ndash; Master degree in Retail Management or Sales Management
 
 
 6+ years of experience in sales within perfumes, cosmetics or retails industry.
 
 
 Strong sales negotiation skills.
 
 
 Ability to lead, motivate, and manage sales team across multiple outlets.
 
 
 Knowledge of retails KPI&rsquo;s, sales reporting and performance
 
 
 Excellent communication, and interpersonal skills.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Area Retail Sales Manager

Ebrahim Khalil Kanoo B.S.C (c)

<div>
 
 
 
 Job Purpose:
 
 
 
 
 We are looking for an experienced
 
 Software Sales Account Manager
 
 with proven expertise in IT System Integration and Business Application Solutions. The role is responsible for managing large corporate accounts, developing strategic account plans, building strong customer relationships, and driving solution-based business across multiple product lines.
 
 
 
 
 
 The Account Manager will also be accountable for achieving assigned sales targets by promoting and selling
 
 Business Applications Solutions
 
 , including
 
 ERPs, HRMS, Portals, Mobile Apps, and Software Solutions &amp; Services
 
 . Experience in selling
 
 Cloud-based solutions and related services
 
 will be an added advantage.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Identify, acquire, and develop new customer accounts.
 </li>
 <li>
 Manage and grow relationships with large enterprise and corporate clients.
 </li>
 <li>
 Achieve assigned Gross Profit (GP) and revenue targets for the financial year.
 </li>
 <li>
 Drive solution-based sales for the company&rsquo;s focused product lines.
 </li>
 <li>
 Ensure early vendor engagement and protect opportunities for successful deal closure.
 </li>
 <li>
 Work closely with Pre-Sales, Support, Back Office, and Management teams to prepare and submit professional proposals.
 </li>
 <li>
 Proactively engage with customers for major opportunities and conduct due diligence to maximize winning potential in tenders and bids.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification.
 </li>
 <li>
 Minimum
 
 4&ndash;5 years of sales experience
 
 in the
 
 IT / System Integration
 
 industry.
 </li>
 <li>
 Proven experience in selling
 
 Software Solutions, Cloud Services, and IT Infrastructure Solutions
 
 .
 </li>
 <li>
 Strong communication, negotiation, and relationship management skills.
 </li>
 <li>
 Customer-focused with a solution-oriented approach.
 </li>
 </ul>
</div>

Account Manager - Software Sales

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402 tele sales manager jobs IN Charge Campboss Jobs In Charge Campboss Jobs In Bahrain

Tele-sales Manager

Tele-sales Manager

Tele-Sales Manager / Supervisor

SALES MANAGER

Business Development Manager (BDM). KSA

Area Retail Sales Manager

Account Manager - Software Sales