business development manager Jobs in Istanbul

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marketing, management trainee, cpd

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associate - product training Jobs in Istanbul

associate - product training

associate manager talent development, emea Jobs in Istanbul

associate manager talent development, emea

training and development manager

<div>
 
 As TEB - BNP PARIBAS JV, we are looking for a Learning and Development Manager to join the Learning and Development Department within the Human Resources Group at our Head Office.
 
 
 
 
 
 J
 
 ob Description:
 
 
 
 
 
 <ul>
 <li>
 Analyzing training needs and transforming them into projects
 </li>
 <li>
 Designing training content in collaboration with stakeholders and coordinating with training providers/trainers
 </li>
 <li>
 Monitoring new practices, regulatory changes, legislations, and products, and organizing the required trainings accordingly
 </li>
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 Preparing and managing the training calendar, groups, and participants, as well as ensuring training materials are developed
 </li>
 <li>
 Monitoring trainer performance, training results, and efficiency, and preparing related reports
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Industrial Engineering, Psychology or related field
 </li>
 <li>
 5+ years of expertise in Learning &amp; Development
 </li>
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 Experience in training needs analysis, design, development, delivery, and evaluation processes
 </li>
 <li>
 Closely follows domestic and international trends and developments in the field
 </li>
 <li>
 Advanced proficiency in English
 </li>
 </ul>
 
 
</div>

Learning and Development Manager

Kempinski Hotels

<div>
 
 
 Department:
 
 Human Resources &amp; Training
 
 
 
 Location:
 
 Turkey - Istanbul
 
 
 
 
 Description
 
 
 
 
 SCOPE
 
 
 
 The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the organization thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.
 
 
 The Training Manager is responsible successfully on-board, skill and develop the hotel team through well designed and operationally viable blended learning solutions and ensure that every corporate training initiative has been successfully implemented and each hotel employee is to developed in both skills and competencies to deliver a consistent beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, and further positioning Kempinski as the employer of choice.
 
 
 
 Key Responsibilities
 
 
 
 
 OVERALL OBJECTIVE
 
 <ul>
 <li>
 Ensures that employees receive both Kempinski and locally required training.
 </li>
 <li>
 Ensures that the hotel achieves the company key performance indicators for training engagement.
 </li>
 <li>
 Achieve Kempinski training engagement rate.
 </li>
 <li>
 The hotel utilizes all Kempinski Training tools including F! &amp; E! Training programs, Leadership Development Program and all On-Line learning opportunities.
 </li>
 <li>
 Kempinski Experience Assessment meets or exceeds the company benchmark.
 </li>
 <li>
 Enhance hotel Customer Satisfaction Survey results.
 </li>
 <li>
 Employee relationship and recognition program(s) are in place.
 </li>
 <li>
 Ensures that Kempinski training policies and procedures are fully implemented and complied with.
 </li>
 <li>
 Ensure that every new employee is correctly on-boarded and has received a comprehensive brand emersion using the designated on-boarding training packages.
 </li>
 </ul>
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Ensures that every department having corporately developed Training BITES have fully implemented these and ensured they reflect all hotel specific policies and procedures.
 </li>
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 Support Kempinski DNA and brand immersion activities.
 </li>
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 Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
 </li>
 <li>
 Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management.
 </li>
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 Identify potential training talent and propose &amp; foster Master Trainer candidates.
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 Ensures that the Kempinski Training Monthly report is correctly completed monthly and the results updated in the Regional Training Consolidation Report.
 </li>
 <li>
 Lead by example and promote Kempinski&rsquo;s core values.
 </li>
 <li>
 Support the completion of the Training Self Audit (using the Kempinski Training Peer &amp; Self Audit Tool).
 </li>
 <li>
 Promote and implement Kempinski Corporate Training policies and procedures.
 </li>
 <li>
 Understand and strictly adhere to the rules &amp; regulations established in the employee handbook and to the hotel&rsquo;s policies on fire, hygiene, health &amp; safety.
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 
 Skills, Knowledge, and Expertise
 
 <ul>
 <li>
 Turkish nationality is must.
 </li>
 <li>
 BA or BS degree, preferably in Human Resources, Education, Hospitality Management or a related field
 </li>
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 A minimum of five (5) years of experience in the hospitality industry including at least one managerial position
 </li>
 <li>
 Preferably two (2) years in a similar position within a luxury brand as a Training Manager.
 </li>
 <li>
 Excellent oral and written skills both in English and Turkish.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
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 Proficiency in training design, facilitation, and evaluation
 </li>
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 Familiarity with instructional design models and adult learning principles
 </li>
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 Knowledge of luxury hospitality service standards is a strong advantage
 </li>
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 Exceptional communication skills, including presentation and interpersonal abilities
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 Administration skills
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 Planning and organizational skills
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 Customer service skills
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 Budgeting experience
 </li>
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 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
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 Passionate for European luxury
 </li>
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 Self-confident
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 Entrepreneurial
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 Persuasive
 </li>
 <li>
 Lead by example
 </li>
 <li>
 Quality oriented
 </li>
 <li>
 Well-presented
 </li>
 </ul>
 </li>
 </ul>
</div>

Training Manager

Henkel

<div>
 
 About this Position
 
 This role involves managing the technical training process, organizing and delivering trainings. You will specifically plan and conduct Lean Manufacturing trainings, while assisting in coordinating trainings for other departments. Also, you will maintain the Skill Matrix, identify skill gaps, and create training plans to boost development and efficiency.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Establish the technical training process for white-collar and blue-collar employees in the production area.
 </li>
 <li>
 Organization of the technical training calendar and directly provide trainings in own area of capability
 </li>
 <li>
 Organizing and delivering Lean Production trainings, and supporting the organization of relevant technical training for other departments (Health &amp; Safety, Environment and Quality, etc.)
 </li>
 <li>
 Support Cell Leader(s) with the design and implementation of the Skill Matrix and update Skill Matrix and report status by person.
 </li>
 <li>
 Define skill gaps based on the Skill Matrix and translate to a technical training plan for the Area/Site
 </li>
 <li>
 Define the technical training strategy to support employee development and contribute to site productivity
 </li>
 <li>
 Research digital training platforms (LMS) and improve the process
 
 
 </li>
 </ul>
 
 What makes you a good fit
 
 
 
 <ul>
 <li>
 Minimum 3-4 years of experience in corporate training and development processes in technical fields.
 </li>
 <li>
 Bachelor&rsquo;s degree in a related field with a strong technical background in Lean Manufacturing.
 </li>
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 Being a master of the Learning and Development processes
 </li>
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 Ability to create training materials, presentations, and e-learning content.
 </li>
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 Strong written and verbal communication abilities in English.
 </li>
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 Capable of planning training schedules, managing resources, and maintaining structured workflows.
 </li>
 <li>
 Skilled in analyzing training needs and evaluating feedback effectively.
 
 
 </li>
 </ul>
 
 Some perks of joining Henkel
 
 
 
 <ul>
 <li>
 Global wellbeing standards with health and preventive care programs
 </li>
 <li>
 Gender-neutral parental leave for a minimum of 8 weeks
 </li>
 <li>
 Employee Share Plan with voluntary investment and Henkel matching shares
 
 
 </li>
 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
</div>

Lean Production Training Specialist (Ankara Plant)

Mattel EMEA

<div>
 
 CREATIVITY IS OUR SUPERPOWER.
 
 It&rsquo;s our heritage and it&rsquo;s also our future. Because we don&rsquo;t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard&mdash;when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
 
 
 
 The Team:
 
 
 The Global Human Resources team are partners to all employees, delivering a meaningful, end to end employee experience. Our role is to attract, develop and engage employees in a purpose-centered work environment. Together, we challenge the status quo, encourage progressive thought and influence meaningful change across the business. We serve more than 30,000 employees in more than 40 countries. In all that we do, we strive to be a talent-led organization that cultivates equality, inclusion and empowerment for our employees and the communities we serve. We value meaningful work and creating personalized career opportunities as we build a world class HR team.
 
 
 Every day, our Global Human Resources team role models the following competencies
 
 
 <ul>
 <li>
 Influential Advisor - Champions an idea and provides solutions that impact the business
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 Builder of Organizational Capabilities - Creates processes and opportunities to support organizational priorities
 </li>
 <li>
 Driver of Transformation - Leads with a growth mindset, continuously pursuing ways to remove barriers to execution
 </li>
 <li>
 Strategic Mindset - Utilizes available resources such as data, insights, analysis and team perspectives to inform decision making
 </li>
 <li>
 Business Acumen - Applies knowledge of the industry, market trends and competitive landscape to guide business outcomes
 
 
 </li>
 </ul>
 
 The Opportunity:
 
 
 The Global Talent team provides world class programs geared towards developing, engaging, and retaining our talent. We design cohesive talent experiences as part of the end-to-end employee experience, including onboarding, performance management, succession planning, and career development, with diversity and inclusion foundational to all we do.
 
 
 Reporting into the Talent Director, the Associate Manager Talent Development EMEA will be responsible to develop and execute right training offer to boost a culture of growth mindset where every employee can realize their full potential as well as developing leaders at all levels through unparalleled innovation, collaboration, and execution to become a talent-led organization.
 
 
 You will partner closely with HR colleagues, stakeholders across the business and external partners to define, develop and implement professional learning, development, talent and career programs for Mattel EMEA.
 
 
 In this role you will
 
 
 <ul>
 <li>
 Lead career development and performance oriented talent processes such as OTPs, Talent Performance Management cycle, CAP, etc.
 </li>
 <li>
 Support the design of high-potential development programs aligned with performance and succession planning goals.
 </li>
 <li>
 Partner with local HRBPs and the global talent team to ensure alignment with processes and priorities including performance management.
 </li>
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 Research and analyze best practices and trends to advance performance management strategies within the broader People &amp; Culture plan.
 </li>
 <li>
 Collaborate with the TA Lead to the design &amp; implementation of the Early Career Program for EMEA
 </li>
 <li>
 Build and maintain relationships with local HRBPs to improve and streamline new-hire onboarding, leveraging existing and new HR technology.
 </li>
 <li>
 When needed, support the delivery and facilitation of engaging in-person and virtual workshops to ensure consistent learning experiences across EMEA such as ESCI 360 feedback, team workshops and team profiling tools such as DISC, MBTI, etc.
 </li>
 <li>
 Serve as a resource for Career Development, 360 feedback delivery and coaching.
 </li>
 <li>
 Research and analyze best practices and emerging trends to help advance our People and Culture Plan, L&amp;D, Talent, and employee experience strategies.
 </li>
 <li>
 Measure and analyze the impact of Talent initiatives and recommend improvements to ensure continuous program effectiveness and drive decision making, tracking progress of our Talent Development &amp; Engagement goals.
 </li>
 <li>
 Support the development of learning projects from needs analysis to deployment, taking into consideration the complexities of creating training for a regional audience with common, but niched needs.
 </li>
 <li>
 Partner and ensure regional alignment with global talent team, local HR teams and with our Employee Resource Groups to shape programs and initiatives which develop and engage employees in a purpose centered workplace.
 </li>
 <li>
 Support the delivery of customized solutions tied to key initiatives/client needs.
 </li>
 <li>
 Liaise with external providers to ensure delivery quality and alignment with Mattel standards.
 </li>
 <li>
 Monitor and report on learning budgets and resources where relevant.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Psychology, Business Administration, Education, or related field required.
 </li>
 <li>
 At least 4+ years of progressive experience in a Talent Development/L&amp;D/ Capability building/ HR/ Leadership role with a leading business/organization.
 </li>
 <li>
 Experience supporting the design and facilitation of performance management programs.
 </li>
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 Proven experience in owning and leading projects from concept to implementation.
 </li>
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 Demonstrates a global mindset and thrives in a consumer-facing, global, matrix working environment.
 </li>
 <li>
 Strong business acumen and understanding of Mattel&rsquo;s strategic roadmap and future goals and how learning can support our business growth.
 </li>
 <li>
 Leads and acts with a high level of autonomy and ownership.
 </li>
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 Excellent communication and interpersonal skills, able to engage and influence stakeholders across cultures.
 </li>
 <li>
 A visible passion for and role model of personal growth and learning.
 </li>
 <li>
 Ability to analyze data and derive insights to inform decisions and demonstrate impact.
 </li>
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 Influencing skills with a track record for building relationships.
 </li>
 <li>
 Experience delivering results in a highly entrepreneurial team.
 </li>
 <li>
 Flexibility, adaptability and resourcefulness to adapt to a constantly changing environment.
 </li>
 <li>
 Ability to collaborate and build trusted partnerships across multiple functional groups and/or multiple global locations.
 </li>
 <li>
 Fluency in Turkish and English is required for the role.
 
 
 </li>
 </ul>
 Don&rsquo;t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! You may be just the right candidate for this or other roles.
 
 
 
 How We Work
 
 
 
 We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors
 
 
 <ul>
 <li>
 We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
 </li>
 <li>
 We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
 </li>
 <li>
 We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
 
 
 </li>
 </ul>
 
 Our Approach to Flexible Work:
 
 
 We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
 
 
 
 Who We Are
 
 
 
 Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas &amp; Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world&rsquo;s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
 
 
 Mattel&rsquo;s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
 
 
 Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .
 
 
 Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.
 
 
 Videos to watch
 
 
 The Culture at Mattel
 
 
 Corporate Philanthropy
</div>

Associate Manager Talent Development, EMEA

Holiday Inn Istanbul Old City

<div>
 
 
 Company Description
 
 
 
 Senator Hotels Group partners with world-renowned hospitality brands such as IHG and Marriott to operate and manage exceptional hotels across multiple markets including Crowne Plaza Istanbul West, Holiday Inn Istanbul Old City and Four Points Flex by Sheraton Taksim Square. Committed to excellence, we focus on delivering outstanding guest experiences and maintaining the highest standards of quality, service, and operational performance throughout our portfolio.
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking an accomplished and highly motivated Hotel Operations Manager to join our team at Holiday Inn Istanbul Old City, located in Fatih, Istanbul. This is a full-time, on-site leadership role responsible for directing all aspects of daily hotel operations, ensuring superior guest satisfaction, and driving overall operational success.
 
 
 
 
 
 
 The Hotel Operations Manager will:
 
 
 
 &bull;	Oversee guest services and coordinate seamlessly across departments&mdash;including Front Office, Housekeeping, Technical Staff and Food &amp; Beverage.
 
 
 &bull;	Lead staff training and development programs to uphold service excellence.
 
 
 &bull;	Implement strategies that enhance efficiency, quality, and financial performance.
 
 
 &bull;	Report directly to the Board, playing a key role in shaping operational direction and maintaining brand alignment.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull;	Minimum of 5 years&rsquo; experience as a General Manager or Operations Manager in an hotel with strong guest satisfaction, preferably within an IHG, an Accor, a Radisson or a Marriott Hotel
 
 
 &bull;	Strong focus on Customer Service and Guest Satisfaction
 
 
 &bull;	Excellent Communication and Interpersonal skills
 
 
 &bull;	Experience in Self / Staff Training and Development
 
 
 &bull;	Ability to thrive in a fast-paced, high-performance environment
 
 
 &bull;	Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 &bull;	Quarterly Heartbeat Survey Analysis: Measure and improve employee engagement to build a motivated, high-performing team.
 
 
 &bull;	Online Reputation Management: Monitor, maintain, and elevate guest reviews across IHG Heartbeat, OTAs (Online Travel Agencies) and platforms such as Google and TripAdvisor.
 
 
 &bull;	Staff Development &amp; Retention: Drive continuous education and professional growth initiatives to enhance performance and reduce turnover.
 
</div>

Hotel Operations Manager

Roka Recruıt

Account Manager (Conversion / Retention) &ndash; International FinanceLocation: Maslak, Istanbul Job Type: Full-time Salary: 950&ndash;1100 USD + Bonus (Approx. 45,000&ndash;50,000 TL/month)About the CompanyRoka Recruit is an Istanbul-based HR firm providing recruitment services to companies in the international finance sector. We are seeking an English-speaking Account Manager to support overseas clients with account opening processes and investment consultancy.Job Responsibilities<ul><li>Assist international clients with account opening procedures (Conversion)</li><li>Provide investment consultancy and manage existing clients&rsquo; financial accounts (Retention)</li><li>Maintain high customer satisfaction levels</li><li>Build strong, professional, and solution-oriented customer relationships</li></ul>Qualifications<ul><li>Strong English communication skills</li><li>Customer-oriented mindset with effective problem-solving abilities</li><li>Excellent interpersonal and teamwork skills</li><li>Analytical thinking and ability to understand financial processes</li></ul>What We Offer<ul><li>Young and dynamic work environment</li><li>Career growth opportunities in an international company</li><li>Online financial training programs</li><li>Language development opportunities</li><li>Comprehensive job training</li></ul>Work Schedule<ul><li>Monday to Friday</li><li>09:00 &ndash; 18:00</li><li>Office-based (Maslak)or(Edirnekap&#305;)</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 45.000,00TRY - 50.000,00TRY ayl&#305;k

Account Manager (English-Speaking)

Grand Hyatt

<div>
 
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture. We develop people with classroom and on-the-job training, and through challenging work assignments that have long-lasting impact in the world.
 
 
 
 
 
 
 Scope of Job:
 
 To assist the Front Office Manager in the smooth and effective operation of the Front Desk ensuring maximum guest satisfaction and adhering to the standards required by the hotel.
 
 <ul>
 <li>
 Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.
 </li>
 <li>
 Analyze the training needs of the front office department and shares the appropriate trainings within the team.
 </li>
 <li>
 Advanced level of spoken and written English
 </li>
 </ul>
 
 
</div>

Assistant Manager - Front Office

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