Seasonal Shuttle Dispatcher

** Details ** Temporary Position From Nov 2025 - Feb 2026 **

• Location: Kaiser - Oakland, CA
• Position: Shuttle Dispatcher
• Pay Rate: $24.00
• Hours: M - F 5 AM - 1:30 PM
• Pay Active- on demand access to up to 50% of your pay!!!
• 401(k) with Employer Match
• Building of long-lasting friendships/relationships
• Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical/Rx Healthcare Financing Options – Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position:

Position Summary

The Dispatcher is responsible for coordinating shuttle operations at Sacramento International Airport to ensure safe, timely, and efficient transportation service. This role serves as the communication hub between drivers, supervisors, and management, monitoring real-time operations, addressing service needs, and resolving issues to maintain service quality and customer satisfaction.

Key Responsibilities

• Monitor shuttle schedules and headways to ensure on-time performance.
• Dispatch drivers to assigned routes, breaks, and coverage areas using radios, scheduling software, or dispatch systems.
• Maintain constant communication with drivers regarding passenger load, route adjustments, delays, and incidents.
• Track vehicle locations, service frequency, and performance using GPS and reporting tools.
• Respond to operational issues such as mechanical breakdowns, traffic delays, or incidents, escalating as needed.
• Document and log driver activity, incidents, attendance, and schedule adherence.
• Support supervisors and managers with daily reporting, data entry, and service updates.
• Provide clear and professional communication to drivers, passengers (when applicable), and airport stakeholders.
• Ensure compliance with company policies, safety procedures, and regulatory requirements.
• Assist with driver scheduling, coverage planning, and shift transitions.
• Other duties as assigned to support shuttle operations.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Previous experience in dispatching, transportation operations, or logistics strongly preferred.
• Strong communication skills (radio, phone, written, electronic).
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Familiarity with GPS tracking, scheduling systems, and Microsoft Office.
• Knowledge of Sacramento Airport roadways and shuttle operations a plus.
• Flexibility to work early mornings, evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to use computers, radios, and phones continuously throughout the shift.
• Occasional lifting of up to 25 lbs.

Core Competencies

• Customer Service Focus: Prioritizes safe and reliable passenger service.
• Communication: Provides clear, professional, and effective communication.
• Problem Solving: Quickly identifies issues and coordinates solutions.
• Teamwork: Works collaboratively with drivers, supervisors, and management.
• Integrity: Maintains confidentiality and adheres to company policies.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.