Security Manager - voco Cairo Arabella Plaza

At voco™ Cairo Arabella Plaza, we’re all about creating a safe, welcoming, and worry-free environment for our guests and colleagues.

As our Security Manager, you’ll play a vital role in safeguarding the hotel, ensuring compliance with safety and security protocols, and leading a team dedicated to protecting people, property, and assets. This is your chance to bring your expertise in security operations and risk management to a dynamic, guest-focused environment where your proactive approach and leadership will help maintain the highest standards of safety across the hotel.

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:

• Manage the day-to-day activities of the Security department, including planning, scheduling, and ensuring proper coverage while enforcing IHG safety policies and procedures.
• Lead and supervise the security team and external vendors, ensuring compliance with safety and security regulations across all hotel operations.
• Oversee incident response planning, conduct investigations of security breaches or incidents, and provide recommendations to management.
• Monitor security systems, including cameras and access points, conduct site reviews, and implement corrective actions to maintain a secure environment.
• Create and implement safety, environmental protection, emergency response, and crisis management plans, ensuring compliance through regular audits and inspections.
• Conduct annual risk assessments for potential threats such as crime, terrorism, or natural disasters, and prepare reports with recommendations.
• Liaise with local law enforcement, government officials, and external agencies on matters of security and compliance.
• Train and brief security personnel, identify training needs, and ensure employees are well-versed in emergency procedures.
• Provide VIP and high-profile guest security coordination, ensuring their safety during their stay.
• Respond to guest complaints or special requests related to safety and security, ensuring prompt resolution.
• Manage departmental budgets, monitor expenses, and ensure the safe use, storage, and maintenance of all security equipment and assets.
• Keep the General Manager fully informed of all significant incidents, risks, and unusual matters.

What we need from you:

• Licentiate degree in Law, along with a Diploma in Police Science.
• Minimum 2–3 years of proven experience in security management, preferably in hospitality.
• Strong knowledge of safety regulations and emergency response protocols.
• Demonstrated ability to lead, train, and motivate a diverse security team.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with government and law enforcement authorities.
• Proficiency in English (written and spoken).
• High level of integrity, discretion, and professionalism when handling sensitive information.
• Flexibility to work shifts, weekends, and public holidays as required.
• Computer literacy (MS Office, incident reporting systems, CCTV monitoring software).

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.