Security Officer - Dispatch Operator

Security Officer - Dispatch Operator

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Dispatch Operator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Security Officer with Allied Universal at a commercial real estate location, you will monitor activity, coordinate security-related responses, and support on-site teams through clear, professional communication. You will help keep operations running smoothly by tracking incidents, directing resources, and maintaining a visible, customer-service mindset. Join a caring, people-first team that is agile, reliable, innovative, and driven by teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.16 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun10:00 PM - 06:00 AM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or staff by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial property location.
• Operate the dispatch console to receive calls for service, monitor alarms and camera systems, and coordinate officer response using radio, phone, and/or electronic messaging.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details and relaying clear information to on-site personnel and/or first responders as needed.
• Maintain accurate documentation including shift activity logs, incident reports, access and key control records, and notifications to property management per post orders.
• Support access control operations by verifying credentials, issuing visitor and/or contractor badges, and directing arrivals to designated check-in procedures to help to deter unauthorized entry.

Minimum Requirements:

• Client requires proof of a high school diploma or GED.
• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1550363