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Security Receptionist

Job Summary:
The Security Receptionist serves as the first point of contact for visitors, employees, and vendors, ensuring a professional and secure front desk environment. This role supports daily security operations by monitoring access, verifying identification, issuing visitor badges, and providing general administrative and customer service assistance while maintaining safety and confidentiality.

Supervisory Responsibilities:
  • No supervisory responsibilities.
Responsibilities:
  • Greet and welcome visitors, employees, and vendors in a professional and courteous manner.
  • Verify identification and confirm visitor appointments or authorization for entry.
  • Issue, track, and collect temporary visitor badges and access credentials.
  • Monitor front desk activity and maintain a secure and orderly reception area.
  • Answer and direct incoming phone calls and inquiries to appropriate personnel.
  • Maintain visitor logs and daily activity reports accurately.
  • Observe and report suspicious or unusual behavior to security supervisors or management.
  • Assist with package deliveries, mail distribution, and sign-in/sign-out procedures.
  • Provide basic directions and assistance to guests and staff as needed.
  • Ensure compliance with company security policies and procedures.
  • Perform light administrative duties such as filing, data entry, and document handling as assigned.
  • Perform other related duties as assigned.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to demonstrate the following competencies:


  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently.
  • Ability to write and read English


Education and Experience:

  • High School Diploma or equivalent.
  • Associate degree preferred.
  • Three to five years of experience in an administrative role.


Physical Requirements:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


Triumph Protection Group: Key Attributes:

  • Communicates respectfully to all team members, vendors, and clients.
  • Models a positive attitude.
  • Actively listens to others and supports the team environment.
  • Asks questions and learns from mistakes.
  • Executes tasks with minimal errors in a timely and efficient manner.
  • Attendance is consistent and meets or exceeds company standards.


EEO Statement:

Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Full Time:
Day Shift

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