Seller Support Executive

Job Details:

• Complaint management
• Ticket handling
• Respond to customer's queries via WhatsApp, calls, and emails
• Working on forcefully open, refund, and operational queries
• Strong relationship building with customers & close inter departmental coordination for timely resolutions
• Data management / daily activity reports

Job Requirement:

• Having 6 months to 1 year experience in coordination & customer handling is required
• Strong written & verbal communication skills
• MS Office

Job Type: Full-time

Pay: Rs33,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Resolve complaints / queries: 1 year (Required)
• Customer management: 1 year (Required)
• Outbound calling: 1 year (Required)
• Communication: 1 year (Required)

Work Location: In person