Senior Account Executive

Role Summary

The Senior Account Executive (SAE) is the elevated, strategic partner to the Account Manager, overseeing the daily execution and efficiency of 1-3 key client accounts. The SAE maintains high-level client communication, begins to contribute to strategic campaign planning, and mentors junior team members. They are primarily responsible for ensuring project profitability and seamless cross-departmental alignment.

Key Responsibilities

A. Strategic Client Leadership (The Partner)

- Account Ownership: Lead day-to-day client relationships with senior-level contacts, ensuring proactive communication and maintaining client trust.

- Proactive Planning: Contribute to annual and quarterly strategic planning sessions, offering insights into client challenges, opportunities, and business goals.

- Problem Solving: Act as the first point of escalation for execution issues, proactively identifying potential risks (timeline, budget, scope) and proposing mitigation strategies before escalating to the Account Manager.

- Presentation Development: Take ownership of developing comprehensive client-facing materials, including quarterly business reviews, campaign wrap-up reports, and pitch decks for organic growth opportunities.

B. Project & Financial Management (The Strategist)

- Financial Accountability: Monitor account budgets and project profitability, proactively tracking monthly revenue recognition and flagging any projects approaching budget overruns.

- Scope Definition: Assist the Account Manager in defining detailed project scopes, translating client objectives into clear, measurable deliverables for internal teams.

- Cross-Functional Orchestration: Oversee the flow of work between Strategy, Content, and Art teams, ensuring all deliverables align with the original creative brief and are legally compliant and on-brand.

- Traffic Management: Manage complex timelines, often across multiple concurrent campaigns, ensuring internal teams have clear direction and external deadlines are strictly met.

The ideal candidate must have:

A. Professional Experience & Education

- Experience: 3-5 years of direct experience in account services/client management within a fast-paced agency environment, preferably with a focus on digital or social media marketing.

- Education: Bachelor’s degree in Marketing, Communications, Business Administration, or equivalent professional certification/experience.

- Sector Knowledge: Proven experience managing mid-to-large-scale accounts, specifically involving complex content calendars, paid social media campaigns, and influencer marketing programs.

B. Core Skills

- Negotiation & Diplomacy: Exceptional interpersonal and negotiation skills, capable of managing complex client demands while protecting agency resources and margin.

- Analytical Acumen: Ability to read and interpret social media performance data (e.g., engagement rates, reach, conversion metrics) and summarize the findings into actionable client insights/reports.

- Multilingual Fluency: Complete professional fluency in both English and Arabic (reading, writing, and speaking).

- High-Impact Presenting: Proven ability to deliver compelling, articulate presentations to stakeholders in both languages.

- Quality Control & Editorial Oversight: Exceptional command of English/ Arabic grammar and syntax, with the ability to provide rigorous proofreading and quality control for all emails, social copy, and campaign content to ensure brand-voice consistency and accuracy.

*Only shortlisted candidates who meet our requirements will be contacted.*