Senior Account Manager

Koinz is Saudi Arabia’s leading social food ordering experience — the app that transforms everyday coffee and dining into a fun, rewarding, and shareable lifestyle.

With 2.7M+ signups, Koinz is more than a loyalty app — it’s where Gen Z and young consumers discover brands, earn rewards, share experiences, and make food social.

Your mission is owning partner relationships end-to-end, drive portfolio growth, and act as a trusted advisor to key accounts. You will work closely with cross-functional teams to optimize performance, identify growth opportunities, and ensure long-term partner success, directly contributing to Koinz’s revenue growth and market leadership.

What You’ll Own

• Portfolio Growth: Manage a high-value portfolio of F&B brands in KSA; responsible for hitting GMV and revenue targets.

• Strategic Consulting: Analyze partner data to identify bottlenecks in their operations (e.g., high bounce rates, low re-order frequency) and pitch Koinz solutions.

• Negotiation: Lead contract renewals and negotiate marketing participation/promotions.

• Market Intelligence: Monitor KSA competitors (Jahez, Hungerstation, etc.) and advise partners on staying competitive using Koinz tools.
  
  Who You Are

• 
  Experience: 3–5 years in Account Management or Business Development, ideally in FoodTech or SaaS.

• Market Context: Deep understanding of the KSA F&B landscape and consumer behavior (e.g., peak times, seasonality like Ramadan).

• Tech Literacy: Ability to interpret complex data dashboards and translate them into actionable business reviews.

• Soft Skills: Sharp negotiation skills; ability to command respect from business owners and C-level executives remotely.