Senior Billing Specialist

Job Description: The Senior Billing Specialist will assist the Billing Manager in daily billing/administrative operations. The Senior Billing Specialist will be responsible for managing billing processes, ensuring accurate invoicing, and maintaining records while providing support to vendors and internal teams. This is a full-time, salaried position that works Monday- Friday, 8am-5pm.

What you will be doing:

• Process commercial insurance billing – 837 files and paper billing claims.
• Process additional billing claims through external portals.
• Create daily payments report for Accounts Receivable Specialist.
• Review denied and rejected claims.
• Reprocess or adjust denied and rejected claims.
• Review and reprocess claims with errors.
• Update client information in HER system and add alerts to client profiles, as needed.
• Receive calls from clients, answer questions clients may have, and review accounts with clients.
• Take client payments over the phone.
• Receive calls from staff regarding client insurance and balance.
• Complete other duties as assigned.

This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.

What we are looking for:

• High school diploma or equivalent
• Two (2) years medical billing experience
• Knowledge of behavioral health billing
• Knowledge of CPT & HCPCS codes

• Competitive medical, dental, and vision premiums
• State Retirement participation through RSA plus an optional 457b plan with a company match
• Nine (9) paid holidays throughout the year
• Ability to continually accrue up to 15 days of PTO a year (unused rolls over)
• Company-paid Group Life and AD&D insurance and Long-Term Disability
• Licensure reimbursement
• Tuition discounts through learning partnerships with Athens State University and Capella University