About Us
Gada Smile Care is a modern, patient-focused dental clinic dedicated to delivering high-quality care with warmth, empathy, and professionalism. We are looking for a confident, organized, and proactive Receptionist/Clinic Administrator to be the face of our clinic and ensure smooth day-to-day operations.
Key Responsibilities
Front Desk & Patient Interaction
- Welcome patients warmly and manage check-in/check-out processes.
- Answer calls, respond to WhatsApp messages, and handle appointment scheduling efficiently.
- Provide treatment-related information to patients (as guided by the dentist).
- Handle billing, receipts, and maintain accurate financial records.
- Maintain a calm and polite demeanor, especially during peak hours.
Clinic Administration
- Manage daily clinic workflow, doctor schedules, and patient flow.
- Coordinate with the dental assistant and dentist to ensure rooms are prepared and cases run on time.
- Keep records of lab cases, follow-ups, and treatment plans.
- Maintain the cleanliness and organized appearance of the reception area and common spaces.
- Manage patient reminders, recalls, and follow-up communication.
Operational Support
- Handle inventory tracking and coordinate with vendors for supplies and orders.
- Maintain documentation, consent forms, and patient files securely.
- Assist in basic digital tasks such as updating schedules, maintaining spreadsheets, and uploading reports.
- Support marketing tasks (optional): reminding patients about feedback, posting updates, etc.
Required Skills & Qualifications
- Previous experience as a receptionist or admin (healthcare experience preferred but not mandatory).
- Excellent communication skills in English, Hindi, and Gujarati (as applicable).
- Good command of phone etiquette and patient handling.
- Basic computer skills: email, Excel, Word, appointment apps/software.
- Strong organizational and multitasking abilities.
- Polite, professional, and dependable.
Preferred Attributes
- Warm, patient-friendly personality.
- Ability to stay calm under pressure.
- Quick learner with a proactive attitude.
- Strong attention to detail.
- Trustworthy and responsible with handling finances.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Application Question(s):
Experience:
- total work: 2 years (Required)
- Dental assisting: 2 years (Required)
Language:
Work Location: In person