Senior Engineer- RAN

About this opportunity:
We are seeking an experienced and highly skilled Backoffice RAN Engineer with deep expertise in Ericsson LTE/5G NSA & SA technologies. The successful candidate will be responsible for handling end-to-end tasks related to 5G and other emerging technologies in Managed Services Operations. This role requires a strong understanding of the latest mobile network architecture and the ability to drive and support technology tasks and deliveries effectively.
What you will do:

• Manage operational issues from a process and tools perspective for 5G and new technologies.
• Provide technical troubleshooting and resolution of daily operational issues within the RAN network.
• Contribute to knowledge-sharing initiatives and other operational improvements in Managed Services Operations.
• Support the development of automation initiatives for 5G operations.
• Collaborate effectively with cross-functional teams, including IP, MPBN, TX, and CORE, to resolve network-related issues.
• Participate in knowledge transfer, documentation, and information-sharing processes.
• Coordinate with the Support team to resolve cases and perform root cause analysis (RCA).
• Flexibility to work in 24/7 planned shifts, including night shifts.
• Develop and maintain comprehensive documentation for network architecture, configurations, and troubleshooting procedures.
• Prepare, collect, and validate scripts and configurations, ensuring accuracy before execution in support of planned activities.

The skills you bring:

• Education: Engineering Degree (preferred)
• Experience: 6 to 10 years in RAN Engineering with a focus on LTE and 5G technologies.
• Core Competencies:

o Strong understanding of LTE, NSA, and SA architectures in RAN services.
o Hands-on experience with Ericsson RAN equipment (eNodeB/RNC) for operations, troubleshooting, fault rectification, and solution support for UMTS, LTE/5G SA/NSA networks.
o Expertise in 4G/5G KPIs and performance monitoring metrics (throughput, latency, call drop rates).
o Experience in protocol-level knowledge, including E2E call flow and CTR trace analysis.
o Proficient in using trace analysis tools like LogTool, Wireshark, etc.
o Strong understanding of the end-to-end connectivity of telecom nodes.
o Proven experience in RCA analysis and issue resolution with effective final solutions.
o Knowledge and experience with 3GPP, IETF, and other related specifications/standards.
o Familiarity with Cloud RAN fundamentals and understanding 5G use cases.
o Practical experience with Ericsson Indoor Radio Units (IRU) and DOT.
o Ability to troubleshoot customer complaints and network-related issues.
o Strong skills in performing routine maintenance, configuration changes, software upgrades, and network expansions of RAN systems.
o Understanding of trouble ticket and change request (CR) processes.