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Job Title: Senior Human Resources (HR)

Company: Manic Monkee

Location: Near Raghuvir shell, Surat - Dumas Rd, opp. magdalla, Piplod Gam, Surat, Gujarat 395007

Job Summary

The Senior HR will lead and manage all human resource functions for organization. Payroll coordination, compliance, training, and creating a positive workplace culture that supports high-energy customer service operations.

Key Responsibilities

  • Plan, manage, and execute end-to-end recruitment and onboarding for all departments including operations, technicians, customer service.
  • Handle manpower planning for peak seasons, weekends, and events.
  • Manage attendance, shifts, leaves, and payroll coordination with accounts.
  • Oversee employee engagement, motivation programs, and retention strategies.
  • Handle disciplinary actions, grievance handling, and conflict resolution.
  • Design and conduct training programs for safety, customer service, and operational SOPs.
  • Conduct performance appraisals, KRA/KPI tracking, and increment recommendations.
  • Maintain and update employee records, and documentation.
  • Support management in policy framing and HR process improvement.
  • Ensure strict adherence to safety standards and child safety policy within the amusement environment.
  • Coordinate with unit heads for daily manpower deployment and shift planning
  • End-to-end payroll processing on a monthly basis ensuring accuracy & timeliness.

Required Qualifications & Skills

  • Graduate/Post-Graduate in HR, MBA (HR), or equivalent qualification.
  • Minimum 2-3 years of HR experience.
  • Excellent communication, leadership, and people management skills.
  • Ability to handle hiring and fast-paced operations.
  • Proficiency in MS Excel, HR software, and reporting tools.
  • Strong problem-solving and decision-making abilities.
  • Willingness to work on weekends, holidays, and rotational shifts as per park operations.

Salary & Benefits

  • Yearly Bonus
  • PF & ESIC
  • Paid leaves

Salary Range: ₹17,000 - ₹30,000 per month.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person

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