Senior Human Resources Generalist

Description:

We’re seeking an experienced HR Senior Generalist who thrives in a dynamic, service-driven environment. In this role, you’ll serve as a trusted partner to our team members and managers—overseeing payroll, benefits, leave administration, and compliance—while supporting the Director of HR in shaping an engaged, high-performing culture.

This is an excellent opportunity for a seasoned HR professional who enjoys balancing hands-on transactional work with strategic HR initiatives in a fast-paced hospitality setting.

About Quail West

Quail West is one of Southwest Florida’s premier private clubs—where exceptional service, genuine hospitality, and a commitment to excellence define our culture. With an engaged membership, award-winning amenities, and a collaborative team environment, we take pride in creating a workplace that feels as rewarding as it is professional.

• This is a Full-Time position
• Schedule: Mon-Fri, 9am - 5pm
• Pay will be commensurate with experience.

Why Join the Quail West Team?

• Free employee meals
• Excellent Paid Time Off program
• Discounts on retail items at the Golf Shop & Salon
• Amazing parties & celebrations throughout the year
• Employee Assistance Program
• Playing and practice privilege
• And many more!

What You’ll Do

• Manage bi-weekly payroll and ensure accuracy in timekeeping, deductions, and reporting.
• Administer employee benefits, including enrollments, changes, reconciliations, and communications.
• Coordinate Leave of Absence, FMLA, and emergency leave programs, ensuring compliance and care.
• Oversee Workers’ Compensation, unemployment claims, and other compliance reporting.
• Conduct I-9 and audit reviews to maintain federal and state compliance.
• Serve as the first point of contact for employee inquiries, supporting a positive and responsive HR experience.
• Support annual HR cycles including reviews, open enrollment, and benchmarking projects.
• Partner with the HR team on engagement initiatives, employee events, and special projects that strengthen our culture.

Requirements:

What We’re Looking For

• 5+ years of HR experience with strong payroll, benefits, and compliance knowledge.
• Proficiency with HRIS and payroll systems (Paylocity or similar).
• Deep understanding of FLSA, FMLA, COBRA, and related regulations.
• Highly organized, detail-oriented, and comfortable managing multiple priorities.
• Exceptional interpersonal and communication skills—able to support employees with empathy and professionalism.
• Experience in hospitality, private club, or service-oriented industries preferred.
• Bilingual (English/Spanish) and/or SHRM or HRCI certification a plus.
• H-2B program knowledge highly valued.

Why You’ll Love Working Here

• Collaborative and people-focused HR team with strong leadership support.
• A culture that values professionalism, integrity, and genuine care for our employees.
• Opportunities for continued professional growth and SHRM/HRCI certification support.
• Competitive compensation and benefits package, including 401(k) and club perks.