Senior Immigration Processing Manager - Female

Job description:

We are seeking a Knowledgeable Immigration Processing Officer to join our team.

Case Management:

• Oversee end-to-end processing of immigration files (Study Visa, Visit Visa, Skilled/Work Migration, Family Sponsorship, etc.).
• Review client profiles, documents, eligibility, and requirements as per country-specific guidelines.
• Ensure accurate completion, compilation, and timely submission of visa applications.
• Track case progress, maintain CRM records, and update clients proactively.
• Stay updated with the latest immigration rules, embassy requirements, and policy changes.

Clients Handling:

• Guide clients about documentation, timelines, and next steps.
• Resolve client queries and provide professional counselling related to visa processing.
• Prepare detailed file assessment reports and processing plans.
• Identify missing documents and communicate requirements to clients.

Team Leadership & Workflow Management:

• Manage and train the processing team for accuracy and efficiency.
• Assign cases to team members and define weekly/monthly processing targets.
• Monitor staff performance and maintain smooth workflow across all cases.

Required Skills & Qualifications:

• Bachelor’s/Master’s degree (Preferred: Business, Management, International Relations).
• Minimum 2–4 years of immigration processing experience in a reputable firm.
• Strong knowledge of immigration processes.
• Excellent communication (written & verbal) and client-handling skills.
• Strong organisational and problem-solving abilities.
• Proficiency in using CRM systems, MS Office, and documentation tools.
• Ability to work under pressure and meet deadlines.

Benefits:

• Competitive salary package + Handsome Commission Package + Mobile Allowance.
• Opportunities for professional development and training.
• Supportive and collaborative work environment.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: Rs80,000.00 - Rs120,000.00 per month

Work Location: In person