Senior Instructional Design Specialist - Corporate HR (Hybrid)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Senior Instructional Design Specialist to join our Corporate Human Resource team in our Canton, MA office on a hybrid schedule. The Senior Instructional Design Specialist will be accountable for managing the development of innovative training programs through the creation of instructor-led and online training content. All candidates must have experience in curriculum design, training analysis, instructional design and eLearning development. Strong project and relationship management skills are required. Strong skills working in a team based matrixed and hybrid work environment as well as independently is important. Some of the Senior Instructional Design Specialist responsibilities include but are not limited to:

• Serve as a partner to the business in analyzing product and process information and rapidly developing online learning and blended learning deliverables and tools
• Determine and implement learning strategies/programs appropriate for different audiences
• Work independently in managing multiple training projects between different client groups to reach expected outcomes
• Provide editing/quality control for training deliverables and communications
• Design and develop curriculums and other learning solutions in multiple formats
• Analyze and communicate the metrics of learning effectiveness; provide feedback and recommendations for ongoing improvement to management
• Leverage decision-making skills, critical thinking and reasoning. Proactively resolve problems while exhibiting professional, sound judgment, and collaboration skills
• Prepare Learning and Development members to facilitate in-person and virtual training sessions for new and incumbent employees

The expertise you bring

• Bachelor’s Degree and a minimum of five years of instructional design experience and expertise in adult learning strategies, including online learning and rapid design principles; or combined work experience and education
• Experience in working with Learning Management Systems from an administration and instructional design perspective
• Experience working with the insurance industry: Underwriting/Insurance Claims Departments
• Master’s Degree in Instructional Design or related field preferred
• Some travel may be required, up to 25%.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires, but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $77,000 – $110,000, based on the factors aforementioned. For candidates located in San Francisco, CA and the New York City metro area, the base salary range is $97,000 -$114,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

Why choose Intact

We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses, and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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Equal Opportunity Employer
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