Senior IT Administrator

Senior IT Administrator (Server Administrator)

Seeking experienced Senior IT Administrator to manage and support IT infrastructure across a multi-outlet retail environment. The role is responsible for ensuring server administration (VMWare), data security, and seamless IT operations for stores, warehouses, and head office functions.

Key Responsibilities:

• Oversee on-premises data center infrastructure, virtualization (VMWare), storage (SAN/NAS/HDD offline storage), and network connectivity.
• Manage data backups, disaster recovery (DR), and restore processes for retail systems, servers, VMs, and shared data.
• Administer IT security systems, including antivirus monitoring, firewall management, and SIRA compliance.
• Act as the primary IT contact for retail technology vendors, including POS systems, weighing scales, EAS, CCTV, network, and matrix switch systems.
• Manage telecom providers (Etisalat/DU) for store connectivity, new installations, outages, and billing coordination.
• Provide IT support for store openings, renovations, system upgrades, and retail technology rollouts.
• Handle advanced troubleshooting and escalations impacting store operations.
• Review and approve IT procurement requests related to retail operations.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5–7 years of experience in IT infrastructure or systems administration, preferably in retail or multi-branch environments.
• Strong hands-on experience with POS systems, security platforms, networking, and vendor management.
• Valid UAE driving license (mandatory).

Job Type: Full-time