Senior IT & Web Specialist

Key Responsibilities:

1. IT Infrastructure Management

• Manage and maintain all company hardware (desktops, laptops, printers, biometric devices, etc.).
• Administer and monitor LAN/WAN networks, routers, switches, and firewalls.
• Configure and manage servers, shared drives, and user access controls.
• Ensure regular system updates, patches, and performance optimization.
• Maintain IT inventory and documentation of systems and configurations.

2. Technical Support & Helpdesk

• Provide advanced troubleshooting support for hardware, software, email, and connectivity issues.
• Manage Microsoft Office 365 / Google Workspace accounts and permissions.
• Resolve system failures with minimal downtime.
• Train staff on basic IT usage and cybersecurity awareness.

3. Website & Digital Platform Management

• Manage and maintain company and event websites (WordPress or other CMS).
• Update website content, landing pages, banners, and event information.
• Monitor website uptime, speed optimization, and performance analytics.
• Handle domain registration, DNS management, hosting configuration, and SSL certification.
• Coordinate with marketing/design teams for new web features and integrations.

4. Cybersecurity & Data Protection

• Implement and monitor firewall, antivirus, and endpoint security solutions.
• Ensure regular data backups (cloud & local) and disaster recovery planning.
• Monitor vulnerabilities and apply security patches proactively.
• Protect company data from cyber threats and unauthorized access.

5. Exhibition & Event IT Support

• Manage on-site IT setup during exhibitions and corporate events.
• Handle registration systems, badge printing, scanners, and digital displays.
• Ensure smooth operation of Wi-Fi networks and digital kiosks during events.
• Provide real-time technical troubleshooting during exhibitions.

6. System Development & Improvement

• Recommend IT upgrades and automation solutions to improve efficiency.
• Evaluate and implement new software/tools aligned with business needs.
• Support ERP, CRM, or accounting software if applicable.

Qualifications & Requirements:

• Bachelor’s degree in Computer Science, IT, or related field.
• Minimum 4–6 years of proven experience in IT management and web administration.

Work Location: In person