Senior Logistics Executive

• Monitor courier shipments to ensure timely delivery
• Regularly track and monitor dispatch reports to check if the parcel has been dispatched
• Regularly track and monitor to check why the orders have not been dispatched by the warehouse
• Create tickets on CTS platform for orders with address queries, parcels delivered to parcel shops
• If any collection ticket is created on CTS, then action to be taken
• Resolve the queries raised by customer support
• Follow up with couriers for stuck parcels via email and their self-service portal
• Effective communication with the Compliance team to maintain account performance, and with the Customer Support team to address customer concerns
  
  

Requirements

• Bachelors Degree
• 1 year of experience
• MS OFFICE, Written & Verbal Communication Skills,
  
  

Benefits

⛽ Fuel Allowance

🏥 Medical Insurance

🍽 Free Lunch Facility (In-house)

🏋‍♂️ GYM Passport (Panel Gym's Free of Cost)

💰 Participatory Fund

💲 Market Competitive Salary

💻 Learning & Challenging Work Environment

👨‍💻 Amazing Work Culture

🛫 Paid Time off

👨‍👩‍👧‍👦 Group Life Insurance

⏳ Maternity Leaves and many more