Senior Major Incident Manager - 24/7 Incident Response

A leading IT services provider in Riyadh is seeking an experienced Incident & Major Incident Manager. You will manage the lifecycle of incidents, ensuring minimal business impact and timely resolutions. The ideal candidate has over 5 years in ITSM, an ITIL v4 certification, and strong stakeholder management skills. Join a collaborative environment focusing on continuous improvement in service quality. This full-time role operates in a dynamic support setting.