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Senior Manager Corporate Communications

The Senior Manager of Corporate Communications will lead strategic communications initiatives that protect and enhance the company’s reputation globally. This role is responsible for managing high-profile internal and external communications, including crisis and issues management, executive visibility, M&A communications, sustainability and public policy engagement. The ideal candidate is a seasoned communicator with expertise in corporate affairs, internal comms, thought leadership, and stakeholder engagement across multiple channels and regions.

Responsibilities: Crisis and Issues Management

Serve as a primary point of contact for crisis communications and issues management across North America and corporate, internally and externally.

Develop and execute rapid-response strategies to mitigate reputational risk.

Partner with regional leads to ensure alignment and consistency in messaging during critical situations.

Executive and Leadership Communications

Drive external executive communications for the CEO and Senior Leadership Team (SLT), including media relations, speaking engagements, and thought leadership initiatives.

Manage CEO and SLT presence on LinkedIn and other digital platforms to amplify leadership voice and corporate narrative.

Oversee development of podcasts, events and other content to position executives as industry thought leaders.

Public Affairs and M&A Communications

Lead internal and external public affairs communications to support organizational priorities, with a focus on M&A communications as a key business priority.

Public Policy and Industry Engagement

Collaborate with Government Affairs on communications opportunities.

Manage communications related to toxicology, standards, and association partnerships.

Represent the company in industry forums.

Impact and ESG Communications

Support development of the Annual Review and Impact Report.

Create and execute on communications plans for sustainability and ESG company initiatives.

Internal Communications

Lead the global internal communications strategy to strengthen employee understanding, engagement, and alignment with organizational priorities.

Provide strategic counsel to senior leaders, supporting clear, authentic, and timely communication.

Own oversight of the internal communications team, including workflow prioritization, development, and performance.

Qualifications: Bachelor’s degree in Communications, Public Relations, Journalism, or related field.

10+ years of experience in corporate communications, public relations, or related discipline, with a focus on executive and financial communications.

Proven track record in crisis management and strategic messaging.

Strong understanding of M&A and ESG principles.

Exceptional writing, storytelling, and presentation skills.

Ability to manage multiple priorities in a fast-paced, global environment.

Key Competencies:

Strategic thinking and business acumen

Extensive internal and external communications experience (and understanding of both)

Executive presence and influence

Stakeholder management

Entrepreneurial mindset

Digital and social media expertise

Cross-functional collaboration

About Us: With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.

About the Team: We build awareness and value in the global NSF brand. Our teams include Standards, Growth Acceleration, Communications, and Government Affairs. We act as NSF’s global ambassadors, championing our integrity, expertise, capabilities and resources., working with our internal partners to deliver real value to our clients and NSF.

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