Senior Manager, Financial Operations

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

The Role
As the Senior Manager of Financial Operations, you will have direct ownership of a critical team focused on complex reconciliations, automation, and project delivery. You will lead your team of professionals, fostering a culture of high performance, accuracy, and continuous improvement. Your role is to combine expert-level operational oversight with effective people leadership, ensuring your team functions as a Centre of Excellence (CoE) and successfully supports the company's rapid growth.

We are looking for a seasoned professional with a proven track record of leading large, operational teams within a fast-paced financial environment.

What you will do:

• Lead, mentor, and develop a high-performing Financial Operations team of 15-20 Associate/Senior associates, setting clear goals, conducting performance reviews, and building a culture of accountability and professional growth.

• Define and execute the strategic vision for the team's function, identifying and driving key initiatives for automation, process re-engineering, and scalability to improve efficiency and control within the area.

• Take ownership of the team's delivery, including building robust reconciliations. Ensure all accounts are reconciled accurately and on time, and that all breaks are investigated and resolved according to policy. Provide the final review and sign-off on high-risk reconciliations, maintaining the highest standards of financial control.

• Lead audit efforts for the team's area of responsibility and act as the primary point of contact for auditors on matters relating to the function, ensuring robust controls are in place and all inquiries are managed effectively.

• Establish, monitor, and take full ownership for the delivery of the team's Objectives and Key Results (OKRs), reporting on progress to departmental leadership and ensuring performance is aligned with wider company goals.

• Lead the resolution of complex operational and financial escalations, ensuring timely communication and effective problem-solving for critical issues.

• Collaborate seamlessly with cross-functional and global teams to ensure alignment and support the company's international operations.

Qualifications

• A minimum of 8-10 years of experience in financial operations or accounting, with at least 3-5 years in a direct leadership role managing and developing a large team.

• Deep, hands-on experience within the payments or fintech industry.

• A confident decision-maker and exceptional communicator with a track record of driving change and developing talent.

• Expert-level knowledge of complex reconciliations and a proven ability to lead automation or system implementation projects.

• Holds a professional accounting qualification like ACCA, CIMA, or ACA, which is strongly preferred.

• Excels at building relationships and influencing senior stakeholders, including auditors, directors and technology partners.

• Willingness to undertake limited international travel (approximately 1-2 times per year) for strategic meetings.

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram