Senior Manager, Growth Portfolio

Role Purpose

To lead the identification, development, and scaling of high?growth enterprise products and solution portfolios by driving innovation commercialization, market expansion, and lifecycle acceleration, enabling Omantel to capture emerging revenue streams and sustain competitive differentiation.

Position Information

Title: Senior Manager Customer Solutions

• Unit: Enterprise
• Division: Products & Solutions
• Location: Muscat
• Grade: L2
• Line Manager: General Manager, Products & Solutions
• Minimum role requirements:
• Bachelor’s degree in related field
• External Applicant: 8 years of relevant experience with at least 3 years in a management position
• Internal Applicant: 6 years of relevant experience with at least 3 years in a management position
  
  

Key Accountabilities

• Define enterprise growth portfolio priorities aligned with corporate strategy
• Identify high?potential solution domains (e.g., cloud, IoT, AI, cybersecurity, smart solutions)
• Establish structured growth roadmaps and commercialization pathways
• Incubate and scale emerging enterprise products and digital solutions
• Identify whitespace opportunities across SME and Large Enterprise markets
• Drive monetization models and revenue realization frameworks
• Manage growth solutions from concept → launch → scale → maturity
• Fast?track adoption of high?potential offerings
• Optimize lifecycle performance and retirement of underperforming solutions
• Introduce new digital and ICT solution innovations
• Support entry into adjacent enterprise technology domains
• Drive diversification of enterprise revenue mix
• Translate innovation concepts into commercially viable offerings
• Enable Sales through structured GTM frameworks
• Support pilot launches, proof?of?concepts, and early deployments
• Collaborate with: Customer Solutions, Connectivity Solutions, Segment Marketing & Enterprise Sales
• Ensure growth solutions align to segment demand and sales readiness
• Identify strategic technology and solution partners
• Support joint solution development and co?innovation
• Expand enterprise ecosystem capabilities
• Build business cases and ROI models for new growth initiatives
• Monitor portfolio investment performance
• Ensure profitability scalability of emerging solutions
• Track adoption rates, revenue contribution, and customer penetration
• Identify scale barriers and corrective interventions
• Provide portfolio performance insights to leadership
• Monitor global enterprise technology trends
• Benchmark growth solutions against market innovation leaders
• Recommend strategic investment priorities
  
  

Key Competencies

Leadership

• Assertiveness and Conflict Resolution
• Fostering Learning and Development
• Inspiring and Leading Others
• Leading Change and Cultivates Innovation
• Visioning and Alignment
  
  

Behavioural

• Drives Achievements
• Ethics & Compliance
• Timely Decision - Making